Steering Failed problems of the 2012 Ford Explorer

Eight problems related to steering failed have been reported for the 2012 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Ford Explorer based on all problems reported for the 2012 Explorer.

1 Steering Failed problem

Failure Date: 09/24/2020

Recall 14s06/15n01 performed in 2016 for failed steering. Complete steering rack replaced. 4 years later the steering completely failed again while my wife was driving. Luckily I was with. Vehicle is impossible for her to steer when it failed. I was able to take over and get the vehicle home. Takes all the strength you need to turn. Took it to Ford dealership. Ford refuses to replace the failed steering rack again that was replaced under a safety recall. Ford also refuses to help with any financial support for the $3000 repair. In review of 14s06 and 15n01 there have been multiple supplements with extended coverage but only 1 time replacement. Thus they are recusing themselves of liability should a crash have occurred. The safety recall solution is simply a continuation of a major safety issue they do not stand behind. I'm grateful my wife and kids were not alone or in an accident. Others may no be so lucky and Ford needs to be held responsible for their solution. 8 year old vehicle. Steering has failed every 4 years since new. Recall means nothing, people will get hurt.

2 Steering Failed problem

Failure Date: 06/25/2020

I own a 2012 Ford Explorer. Recently I received a warning on the dashboard indicting that there is a �power steering assist fault�. This happened while I was driving the vehicle with my family (lucky at a low speed). I am aware of a recall for this issue. In short, the recall covers 2011-2013 Explorers and mandates that Ford replace first the software for the steering rack assembly and if that does not rectify the problem then the entire steering rack assemble itself. I visited my local Ford dealer who diagnosed the issue and stated that the entire steering rack assemble failed and needed to be replaced. They also informed me that my vehicle is not covered under the recall. My question is why? a known steering issue for 2012 Explorers is clearly evident on my vehicle. Seems Ford is passing the blame for a known issue! I must note that there are only 45,000 miles on this vehicle and for this to fail with so few miles (while I was driving) is unacceptable. It is unclear to me why Ford would not cover this under the recall especially since it is a major safety issue. Nhtsa campaign number: 14v286000.

3 Steering Failed problem

Failure Date: 11/27/2019

Steering system failure appeared in my car and I could no longer move the steering as it got too hard for no reason, I don't even want to imagine what would have happened if I had driven on the highway with my family I think it is the defect of the Ford for which Ford should be responsible for solving this problem to prevent crashes.

4 Steering Failed problem

Failure Date: 08/20/2019

Power steering recall of 2014- my vehicle was recalled for steering was fixed under a recall in 2014 the extended the warranty to 10 years of 150,000 miles. My vehicle keeps showing a power steering assist default. It has been to the dealer and they claim it is not saving a code so they can't do anything. What is gonna happen when it happens at 70 mph and me or one of my family members is killed. They need to honor their warranty and fix it. I can not drive it to dealer once ther steering fails and they tell me this is the only way they can fix it.

5 Steering Failed problem

Failure Date: 08/04/2019

Since March 2019, I had been experiencing a slight stiffness in the power steering. By may, the traction sign came on then went off. When I asked the dealer about this, they said there was a 2-3 week wait to have the car looked at. It didn't happen often, but infrequently. Then one day in late June, when I turned on the car and backed down the driveway, there was no power in the steering. I drove back up the driveway and turned off the car. Then turned it back on and all was fine. In late July it happened again and early August it completely went out. I was able to get the car in at the dealership on a Friday and they found it was the steering gear failed internally. They finished repairing the car by the following Tuesday. When the car was at 141,000 miles I had asked if there were any recalls that haven't been done on this car. They said no. My questions does a safety recall expire?.

6 Steering Failed problem

Failure Date: 02/14/2018

Tl the contact owns a 2012 Ford Explorer. While starting the vehicle, the steering locked up and failed to maneuver. Also, the power steering assist warning indicator illuminated. The vehicle was taken to a local dealer (lugoff Ford, 979 highway 1 south, lugoff, SC 29078), but the failure was unable to be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 160,000.

7 Steering Failed problem

Failure Date: 08/10/2012

I was driving down the freeway with my son in the car and preparing to exit when the steering failed. I was unable to move the steering wheel more than an inch in either direction. With my hazard lights on I was able to pull over. There were several failure messages, the two most prominent being power steering assist and advance trac error. This could have been very dangerous. The car has now been at the dealership for three weeks. They are unable to get the part and have no timeline on when it will be available.

8 Steering Failed problem

Failure Date: 03/13/2012

Ford Explorer 2012 with vibration and grinding sound in the steering column and loss of all steering. Initially infrequent however after two years the occurrence is common at all speeds and road conditions. I have experienced sudden and temporary loss of all steering on the interstate highways. I took my vehicle to three separate Ford dealers four times for this problem. I was told by the service adviser there were no diagnostic errors and the problem could not be replicated in a test drive by the service technician. When I returned to my local Ford dealer in may, 2014 I brought website reports of other drivers experiencing steering gear failure in their 2011 and 2012 Ford Explorers. This vehicle is currently waiting at the Ford dealer (over two weeks) for replacement parts.




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