Two problems related to hatchback/liftgate have been reported for the 2013 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Ford Explorer based on all problems reported for the 2013 Explorer.
The contact owns a 2013 Ford Explorer. The contact stated that there was water on the rear carpet and the floor was wet. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the failure was due to the sunroof. The sunroof the motor was disconnected, and valves and drainage pipes were cleaned. The vehicle was repaired, but the failure recurred. The contact stated that the rear seats were wet, and the seat belt was wet. Additionally, there was water in the tire well. There was rust located in the vehicle. The contact discovered that water had entered through the liftgate. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 80,000.
The contact owns a 2013 Ford Explorer. The contact stated that the third row seat fractured. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the seat needed to be replaced. The seat was not replaced. The contact also stated that the vehicle experienced a leak by the top of the rear hatch. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 38,000.