Paint problems of the 2013 Ford Explorer - part 1

2013 Ford Explorer with hood paint bubbling and peeling. I notice a while back and thought it was just a rock that hit the hood. Now it peeling really bad and cracking and peeling. There needs to be a recall cause so many clients are having the same issue.

I am writing this letter in regards to my 2013 Ford Explorer XLT. I've noticed a fast acting paint flaw that is growing in criticality, and is growing increasingly frustrating each day! when I purchased the vehicle, this was not recognizable to the eye obviously, as I wouldn't have purchased the vehicle otherwise. Currently, the paint is bubbling up around the entire edge of the hood. On 7/14 one of those bubbles of paint flaked off, which will now lead to other major issues with the paint and look of, not only the hood, but essentially the entire car. At this point I've been forced to discontinue taking this vehicle through the car wash (touch or no touch), as more paint will flake off. Not only that, I avoid the areas when I wash and wax the vehicle by hand. If what Ford's slogan rings true (built Ford tough), then I must say, that I'm perfectly fine with doing business elsewhere, as this paint job is far from tough, it's rough! I pride myself in being a hard working consumer, and when I take the plunge to spend this amount of money to purchase a product, I want to step back and be proud of it, and the hard work that it took to be in a position to make this kind of purchasing decision. I would also expect a sense of pride from the company's perspective to stand by your product, and that is precisely why I'm writing this complaint letter.

Steering is hard to steer. Feels like you have no power steering. Doesn't happen all the time just when you turn the steering wheel when driving slow. Also paint on the hood peeling off. Took to a garage for the steering and they say it's a known issue but no recall.

Tl- the contact owns a 2013 Ford Explorer. The contact stated the hood paint is bubbling, chipping, and peeling. There were no warning lights illuminated. The contact called capital Ford of wilmington 4222 oleander dr, wilmington, nc 28403 910) 799-4060 where informed to contact the manufacturer. The vehicle was taken to an independent mechanic where photos where taken, the manufacturer was contacted who referred contact to NHTSA. The failure mileage was 60,000. Ap.

I purchased this vehicle new from the Ford dealer in 2013. First issue, front edge of hood the paint has been bubbling and coming off. Rust is underneath. Ford refused to do anything about it. Second issue and most important, we have been losing the power steering function while driving, this has caused erratic steering as the electric power steering seems to turn on and off. The steering will bind and when you try to control the vehicle and over compensate and the electric steering re-engages, I'm all over the road. My vehicle was not part of the recall and Ford refuses to do anything about the issue other than fix it for $1900-$2300.

2013 Ford Explorer, front (hood) is deteriorating, and holes in the metal are starting to rot thru paint is peeling and getting worse. My body and fender man tells me it can also affect the spring loaded and locking device of the hood, which in time can cause a failure of the hood being dislodged and blocking your vision. He also explained this is a problem with Ford products and there really is no fix. They hoods are aluminum and are installed on a steel body. Its not the paint job, its a dissimilar metal issue that only can be corrected by installing a new hood. I now understand this is a problem with a lot of Ford products. Help.

Over the past year or so, the paint on the hood of my Explorer has been bubbling and peeling along the perimeter. We brought it to our local Ford dealership. They took pictures and contacted the Ford headquarters. The local dealership was told, because my vehicle is no longer under warranty, they can't help. As I researched the issue to see if others were having the same problem, I found many complaints, lawsuits pending, and articles written about this same issue. I went through the proper channels, contacted Ford customer service online and through messenger, but still have been told it is not Ford's fault. I take very good care of my vehicles and have always purchased vehicles from Ford. My 2013 Ford Explorer looks like new from the inside. The outside looks fine, as well, except the hideous hood perimeter. The hood is embarrassing, period. I don't deserve the poor service I am getting from the entire Ford company. The fact that it is no longer under warrantly shouldn't matter with this issue. The paint should not be bubbling and peeling like this. Someone at Ford is to blame or whoever is in charge of the hood/paint/material to make the hood. I will keep fighting until Ford pays to have my hood redone. I have contacted zestar, the Ford ceo, president, etc. And a detroit free press journalist who wrote about Ford's transimission deceitful coverup. I am not asking for anything more than to have the hood of my car fixed. This is ridiculous. * the uploaded file below, it asks for a date in which this occurred. I do not have an exact date. It has been ongoing and is obviously getting worse as time goes on.

Paint peeling on hood. The front edge of the hood has peeling paint. It began just after the 36 mo warranty expired and Ford has not made any efforts to solve the problem. I recently saw another Explorer, same year, model with even worse peeling paint on the hood. I have included the picture of that car as well.

Takara recall the hood of my 2013 Ford Explorer has a corrosion on it. Paint is peeling and bubbling. The aluminum has a powder look to it and is week. After time hood could come unlatched do to aluminum corrosion. Ford is aware of problem but won't fix out side of 3/36000 mile warranty.

I have two complains about this auto 1) car paint in the hood looks bubbly and some is pealing. 2)inside the passenger door the fabric reaped below where the windows and door buttons are located.

The front edge of my hood is now corroded all the way across my aluminum hood. There are multiple 'rust' bubbles and now paint is falling off. The rest of the car is pretty much immaculate.

The paint on the hood is bubbling and peeling off. It has not been exposed to excessive brine or weather.

Paint bubbling on hood became visible after paint warranty was over. Ford advised may be covered by corrosion warranty. Brought to dealer who referred to Ford motor company. Ford reviewed photos taken by dealer and denied coverage stating corrosion had to be all the way through the affected area. Owner appealed their decision citing two prior Ford technical service bulletins for aluminum body part contamination by iron in painting process. Ford and dealer refused to fix the problem. I feel this corrosion may be a sign of a bigger safety problem.

Oxidizing on front of hood causing the paint to peel.

Paint bubbles pushing up on hood.

Recently, on the hood of my car, the paint has started bubbling. Apparently this is a known issue and Ford issed TSB about it. I have not choice but to replace the entire hood as there is no way to repair these areas.

Rust and paint bubbled along front edge of hood.

Paint is chipping from the hood for the past year!.

My Ford Explorer ltd. Is about 3. 5 yrs. Old. Ever since it hit about 40,000 miles, the paint on the hood has started to bubble and is peeling/chipping off from the front edge. This is a known issue that Ford is refusing to address. . Read more...

The paint on the edges of the hood is bubbling and peeling off. This started when the car was only 3 years old. Ford won't take responsibility.

Paint is bubbling and separating from the front of the hood on the top and underneath of the surface. Vehicle is stationary.

Paint is chipping and flaking off from under the paint. Bubbles are forming along the edge of front hood and tail hatch.

Paint is bubbling and separating from the front of the hood on the top and underneath of the surface. No break in paint noticed from the surface. Showed to dealer and they sent on to Ford with no resolution.

Paint bubbles on hood inside and out with corrosion, 2) power steering failing, recall for issue in effect, but, not mine have to pay $2000 for repairs, unable to steer while driving low speed.

The paint is bubbling and flaking off the edge of the hood. Ford refused to assist.

Contamination of the metal in the hood at the factory is causing the paint to bubble and flake off.

Paint bubbling and flaking on the hood.

Paint on hood has corroded causing the paint to peel off. It is happening all along bottom edge of hood. Car has been garage kept.

Paint is bubbling up on the hood of the car. Called Ford and they say its out of warranty sorry. The car is only 2 years old this should not be happening to a 40,00 dollar car.

Aluminum hood corrosion causing paint to bubble and chip.

As with most Ford's my Explorer has significant paint bubbling on the hood. It is a known problem with Ford's and they never mentioned it to me as an owner. I only noticed it after an unrelated fender bender and the body shop pointed it out to me. My vehicle was already out of warranty by a few thousand miles but clearly the problem did not just occur after they warranty ended but I never though to look at the paint on my hood. If Ford had done the right thing and told owners to look out for this known defect and correct any defective hoods regardless of the warranty, it would have shown some loyalty to its customers. I am done buying Ford's and will advise anyone I know not to buy Ford.

We bought our vehicle used in 2015 with less than 40k miles on it. It is our main, family vehicle. The first issues started with paint chipping on the hood. The Ford store we bought it from never stated this was a problem. We did notice it after having it at home and it has gradually become worse. I have had usaa inspect it and they said it looks like "someone drove it where there was high sulfur present"---near water or etc. The second issue is with the engine. On several occasions our vehicle has failed to turn over at the first start. Will sit there and make noises like it is trying but fail and turn off. One instance happened while we were driving on a street road. Car had trouble starting and then shut off randomly. We have contacted usaa and taken the vehicle to our local Ford dealership but they cannot seem to help resolve either issues. Upon conducting our own research I see that these are re-occurring issues with other owners, across the us and Ford has yet to resolve. Vehicle is unsafe.

Paint on hood is bubbling. Dealer will not honor Ford's 5-year extended corrosion coverage period because the body panel is not showing a hole "though" the body panel. The warranty defines the coverage only if the body panel becomes perforated due to corrosion from normal use. However, nowhere in the warranty does it state it must be through the body panels. In my book, the definition of perforation is a pattern of holes, and the definition of a hole is a hollow place in a solid body or a cavity or a pit. The paint is definitely showing a pattern of cavities or pits yet the dealer does not agree.

With just over 37,000 miles on the vehicle, I noticed that the paint on the hood was bubbling and flaking off. It had obviously been occurring long before I first noticed it. I brought it to my Ford dealer who told me it is a common problem for those vehicles because the hood is made out of aluminum and vibration from driving causes the paint to fracture which results in this problem. He also told me that it was not covered under warranty because I had over 36,000 miles, even though the problem had been there when it still fell under that warranty. I then did some research on the internet and found several sites with an enormous amount of complaints from 2013 and 2014 Explorer owners who were having the same problem. (a few examples of the sites I saw are carcomplaints. Com, edmunds. Com, and RV. Net. A google search will provide many more). I then contacted Ford motor company directly and spoke to a representative there. They said they were aware of the problem but no recall was going to be issued, and nothing could be done regarding my specific problem. After complaining profusely and having my issue elevated to a regional manager, Ford agreed to partially pay for the repair. However, I (along with the many others who are having this problem) feel that this is a manufacturing defect and should be covered fully by Ford. While this may not be a "safety" issue, I am hoping that this complaint will at least have someone from your agency look into this matter to see if Ford should be forced to recall these vehicles due to this manufacturing defect. After all, a vehicle that is one to two years old should not be deteriorating in this manner. Any help or information you can provide is greatly appreciated. Thank you!.

Paint is bubbling on the front edge of the hood.