general problems of the 2014 Ford Explorer - part 2

While driving the Ford Explorer the electronic steering fails and can cause a crash.

The whole power steering system has failed as it was being driven in a parking lot. It was at low speeds so no crash involved but was almost impossible to control or turn steering wheel. It said "power steering system needs serviced" but had been working fine when I parked it just a little while before.

The contact owns a 2014 Ford Explorer. The contact stated that the vehicle had lost power steering functionality with a message to “drive safely” displayed. The contact stated that while driving approximately 65 mph, the steering wheel seized, and the vehicle became difficult to maneuver. The contact pulled over to the side of the road and inspected the vehicle but was unable to find the cause for the failure. The contact was able to drive the vehicle to the destination where the vehicle stalled. The vehicle was towed to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not under recall. The manufacturer opened a case for the failure. The manufacturer had referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 180,000. The VIN was unavailable.

Steering noise. Steering will randomly lock up or extremely difficult to gain control. My car is a 2014 Ford Explorer bought new. 2011-13 & 2015-16 have recalls for steering issues realted to same symptoms and safety risk. Ford will not recall or procide cistomer care for this known safety risk for 2014 models.

Lane keeping system malfunction. Steering assist malfunction. I have no power steering and it’s hard to control vehicle. Ford diagnosed that I need a new steering rack and sensor.

My steering system needs to be replaced. While driving, my steering became very hard to control. My vehicle sways and I wrecked bc of it. Ford said it’s the steering gear that needs to be replaced for $2600. My driver and lane keeping assist lights came on when this started happening. My car needs a new sensor because of the wreck as well. This has prevented me from attending to everyday activities such as work. I have lost so much money and will probably lose everything I have like my home because of this. Ford needs to fix this now!.

The contact owns a 2014 Ford Explorer. The contact stated while driving 10 mph, the steering wheel seized with the message “steering loss – stop safely” displayed. The contact was unable to turn the steering wheel. The contact stopped, turned off and restarted the vehicle; however, the steering wheel remained seized. The vehicle was towed to the contact's lot. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure, and informed the contact that there was no recall on the VIN related to the failure. The approximate failure mileage was 168,000.

The contact owns a 2014 Ford Explorer. The contact stated while his wife was driving at an undisclosed speed, the electric power steering stopped functioning as intended. The traction control warning light was illuminated. The contact stated that the steering seized, and the vehicle was difficult to steer. In addition, the contact stated that the vehicle was jerking. The contact stated that the failure occurred while his minor children were seated in the rear seat of the vehicle. The vehicle was taken to the dealer where it was diagnosed with a failed power steering module. The contact was informed that the steering assembly needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under recall. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 84,700.

Power steering (steering assist) failure appeared during driving, steering suddenly was very hard and required a lot of force. After restarting the car, it initially worked, then failed again. Upon further restarts the steering assist warning appeared right at starting the car, power steering was not working, just made it to the shop to get it repaired. This is exeactly the same problem as in the 2011-2013 Ford Explorer (NHTSA 14v286000, Ford recall 14s06). Ford needs to expand the recall to the 2014 model.

The contact owns a 2014 Ford Explorer. The contact stated that while driving at 40 mph, the vehicle jerked abnormally, and the advancetrac, traction control, steering assist, and several other unknown warning lights illuminated. The contact stated that an unknown message was displayed. The vehicle was towed to the dealer, where it was determined that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 90,000.

The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The steering assist warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the electronic power steering gear. The contact was informed that the electronic power steering column needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 14v286000 (steering), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was 60,000.

Steering fault warning message came up service now and stability control lights engaged both on and off, I lost control of my steering and it completely tightened up as I was driving. I was driving 60 miles per hour when this happened. Depending on the severity of the failure, I was completely at risk with colliding with anything on the road. I brought it straight to the dealership where it has been sitting for a week since they are not able to drive it into the garage because the steering is locked up and the wheel will not move even though it will start and engage in drive. They need to actually tow it into the garage to complete diagnostics, I expect from other reports this is an expensive fix, but the risk to my life and others on the road is worth reporting. Ford needs to include this steering fault on the 2014 Explorers in a recall. There were no issues with the steering prior to this happening. Ford knows about this issue, how many complaints and near misses is it going to take to fix this problem?.

The contact owns a 2014 Ford Explorer. The contact stated that while driving at approximately 55 mph the steering wheel seized. The vehicle was steered to the side of the road and restarted; however, the failure persisted. The vehicle was towed to the dealer where it was diagnosed and determined that the steering gear assembly needed to be replaced. The vehicle was not repaired. The failure mileage was 125,000.

Lost of power steering while driving and abs not engaging only flashing lights when getting close to object in front of you at higher speeds. Car inspection at oil change shows seized u joint for steering shaft.

While driving on the highway, it was noted that the steering had started to feel a bit different, sluggish. We were able to pull off the highway, where complete loss of electrical assist on the power steering occurred. Warnings for loss of steering, traction control, and the 4wd system were displayed. Checked all fuses for the electric assist system, no problems noted. Being less than 15mi from home, I struggled to maintain the vehicle in the lane, but made it home. A call to my local Ford service center, and they tell me that there is no recall. Had this failure occurred at highway speeds it would have been catastrophic.

The contact owns a 2014 Ford Explorer. The contact stated while driving at slow speeds, the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 14v286000 (steering), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 102,000.

The contact owns a 2014 Ford Explorer. The contact stated while driving approximately 35 mph and turning the steering wheel to remain in the lane, the felt that the steering wheel had seized, and the contact was unable to turn in either direction. The contact stated that there was no warning light illuminated. The contact stopped the vehicle and had the vehicle towed to an independent mechanic. The mechanic diagnosed the vehicle and determined that the rack and pinion and steering gears needed to be replaced. The mechanic informed the contact that the steering gear teeth were fractured. The mechanic related the failure to NHTSA campaign number: 14v286000 (steering). The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 62,000.

My steering is making a scretching noise when I try to turn it either way. With it being hard to turn I'm afraid for my safety with driving it and I dont have another vehicle to drive. Yes, I have a quote from a repair shop that my steering rack is going out I didn't notice a warning light as of yet. - this happened about a week ago I have found several complaints about the 2014 Ford Explorer steering issues so I feel for safety purposes that this should have a recall.

Power steering failure approximate date.

Have electric power steering and have had it fixed plus had the rod and piston fixed. Still having issues after less than a year with steering becoming stiff. Been told twice now the problem has been fixed with paying thousands for issue after issue and the steering still having issues.

The contact owns a 2014 Ford Explorer. The contact stated that the steering wheel tightened up, and the vehicle rolled and crashed into a sand barrier. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA campaign number: 21v537000 (steering). The air bags were deployed. A police report was filed. The vehicle was towed to a police precinct. There were no reported fire. The driver sustained injuries to his chest, head, and shoulder, and medical attention was provided. The contact called an unknown local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000.

The contact owns a 2014 Ford Explorer. The contact's husband stated that while driving at 65 mph, the steering wheel began to intermittently stick as the "service steering now" warning message appeared on the instrument panel. Due to the steering failure, the contact's husband used excessive force to steer the vehicle home. Upon restart of the vehicle, the steering wheel had locked in place and would not move regardless of force. The manufacturer was notified of the failure and informed the contact that there were no recalls on the vehicle for the power steering. The vehicle had yet to be serviced, diagnosed or repaired. The failure mileage was approximately 160,000.

My 2014 Ford Explorer has developed a serious problem where the power steering intermittently stops working. I'm now afraid to drive this vehicle since it is almost impossible to steer this SUV without power steering. What happens if the power steering cuts out while I'm driving at 60 or 70 mph in dense traffic? I understand other drivers have reported the same problem. This is a very serious condition and should warrant an immediate recall, investigation, and repair by Ford and the ntsb.

The contact owns a 2014 Ford Explorer. The contact stated that while driving out of the driveway, the steering wheel became extremely stiff. Additionally, the power steering sensor fault message was displayed. The contact associated the failure with NHTSA campaign number: 14v286000 (steering). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 200,000.

The contact owns a 2014 Ford Explorer. The contact stated while driving approximately 45 mph, the "service steering assist" and the traction stability warning lights illuminated. The contact stated that the vehicle lost power steering functionality. The contact pulled over to the side of the roadway with difficulty and turned off and restarted the vehicle; however, the vehicle failed to regain power steering functionality. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the steering gears needed to be replaced. The vehicle was not repaired. The contact stated that the failure was recurring. The manufacturer was informed of the failure. The failure mileage was approximately 117,000.

The contact owns a 2014 Ford Explorer. The contact stated while driving at approximately 50 mph, the steering wheel seized, and the contact used excessive force to steer the vehicle. The contact stated that the "steering assist fault - service required" and "service advancetrac" messages were displayed on the instrument panel. Despite the failure, the contact was able to drive the vehicle to the residence at slow speeds with the hazard lights flashing. Upon investigation, the contact discovered that the steering failure was a common failure with similar vehicles. The manufacturer was notified of the failure and the contact was informed that there were no recalls or extended warranty on the vehicle related to the power steering. The vehicle was not repaired. The failure mileage was approximately 200,000.

My vehicle has been experiencing the "death wobble". I've done research online and I've seen other people complain about the issue as well as videos. Whenever I drive my vehicle, I hear noises coming from the front end such as scraping and my steering wheel wobbles and it's excessive while on the freeway. I've gotten the wheel bearings replaced, tires rotated, replaced front passenger tire, breaks and rotors replaced. My axel and car were lifted in the air with no damages.

The steering assist system or power steering component stopped working causing unsteerable vehicle. This was part of the Ford recall 14s06. We purchased this Explorer used from colvin Ford in mcminneville, oregon when the recall was still open and the dealer never notified us of the recall nor did they fix it.

Steering went out while driving. Mechanic said it’s the rack and pinion. He said it’s common and was recalled in other year Explorers but not 2014. He said it could be the same part that was recalled but it was used in the 2014 instead of other years that were recalled.

Steering became jumpy and hard to steer intermittent. Stabilitrak light on and then lost power steering light on. Thank goodness I stopped when I did because now steering wheel is locked and only goes forward and backwards. This could have been extremely dangerous traveling on the toll road!.

The contact owns a 2014 Ford Explorer. The contact stated that while driving at 30 mph, the "loss of steering please stop safely," warning message as well as several other warning messages appeared on the instrument panel. The steering wheel locked in place and the contact managed to pull over off to the shoulder of the road. The vehicle was towed to a relative's home where a code reader discovered a defect with the vehicle's rack and pinion. Both the dealer and the manufacturer were notified of the failure and both informed the contact that there were no recalls on the vehicle associated with the failure. The vehicle had yet to be repaired. The failure mileage was approximately 207,000.

My steering wheel is like using manual steering, it is very hard to turn it seems to get stuck in certain positions, easier in another spot when turning, then gets stuck again. It is very hard to turn, no lights on the dashboard, no error codes. This is a huge safety concern if I am driving and can no longer steer my vehicle safely. I see so many other complaining about this problem with 2014, why is there no recall? this is putting people at risk or crashing which could cause fatality!.

Control arm on Ford 2014 Explorer are prone to failure, causing vehicle to lose steering. Control arms rub excessively against brake components, also causing failure to both brakes, abs, and sensors related to wheel speed. Failure is due to the manufacture. Strong action is need to prevent further road accidents if not addressed.

The contact owns a 2014 Ford Explorer. The contact stated that while the contact's daughter was driving at an undisclosed speed, the power steering was inoperable. The contact stated that the steering was difficult to steer. The vehicle was taken to an independent mechanic where it was diagnosed with a failed rank and pinion. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown recall in which the failure description was similar. However, the contact's VIN was not associated with the recall. The vehicle was taken to the dealer where it was diagnosed with failed front strut assemblies. The contact was informed that the front strut assemblies needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic where it was diagnosed with a failed rack and pinon. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 71,500.

The electronic power steering is failing. Vehicle steering wheel is tight. Steering wheel hard to turn. I know 775k Explorers had a recall for this issue but no recall was issued for my vehicle. Checked steering knuckle and sensors, everything seems to be in working order bit steering is still tight.