Lose Power Steering problems of the 2015 Ford Explorer

Driving down the highway at 70 mph I received a terrain management fault on the dash board and then a power steering fault and then I lost power steering. I pulled over and turned off the vehicle. Restarted and started to drive home had the same issue and lost power steering again. Restarted a second time and was able to make it home.

Lost power steering at 33558 miles and took to dealer fir repair. They cleaned power steering control module terminal contacts and applied grease. 1000 miles later warning light came back on "steering assist fault service now" while driving on a highway. Took vehicle to dealer and now they have to replace the the power steering control module. First repair cost $323. 54. Cost to replace steering control module will be about $2300. 00.

The vehicle suddenly loses power steering. Has happened at highway speeds of 55mph, at lower speeds 25mph, and while stopped in a parking lot. Vehicle becomes near impossible to steer. Error messages occur including power steering fault, power steering assist failure.

While driving on a highway, steering fault light came on causing vehicle to lose power steering. Vehicle only has 50k miles and the steering column had to be replaced. There have been many complaints regarding this, Ford has already recalled this issue on later years. It is neglectful that nothing has been done, knowing that cars can lose power steering at any moment while driving, this endangers everyone on the road. I was able to pull the vehicle over safely. Dealership quoted me $2450 to replace. Worked with Ford customer satisfaction team who were able to help in reducing the amount. But it should have been free and this issue should be recalled before anyone is injured.

Steering assist error came on dash along with terrain control error while driving down road. Lost power steering ability. Luckily it was close to home when failed or could of happened when in traffic and a horrible accident could of happened. Took to mechanic and said new steering rack needed. This was a recall on the same car a few years older. Car is also being taken in next week for rear suspension recall.

-failure of electronic steering gear- I have a 2015 Ford Explorer sport with 50,000 miles on it. 2 weeks ago I had a "steering fault assist" light come on while driving the vehicle on the interstate. I did not experience an issue steering at the time. Once I pulled off the interstate I restarted the vehicle and the alert went away. 5 days later I was diving in the city and the "steering fault assist" light came on again followed by "advance trak warning. " I lost power steering immediately. I got to an area to pull off and restarted the vehicle. Both warnings immediately came back on. I was over 4 hours from home, so I had to drive over 250 miles without power steering. I called multiple Ford service locations in my area, only one would take it and look at it within the week. I found out today that following a diagnostic test, I am needing to replace the electronic steering gear as it failed internally. Ford quoted me $2000 + tax to fix it. After going online, I have found numerous complaints of the exact same thing happening with other Ford Explorer owners. I am completely disappointed in Ford!.

I bought the car used in April 2019, it only has 25,000 miles. I was driving with my toddler when all of the sudden I could not steer the vehicle easily and warning lights started going off after I lost power steering. The lights were power assist fault and something about advancetrack system in which I noticed that my four wheel drive capability was not working. I was on a city street so I was able to pull into a parking lot. Once I let it sit for a few minutes and started up, everything was alright. This was the 2nd time this has happened the first time, I was just exiting off the highway when I lost power steering and warning came on but it only occurred for a minute and everything was back to normal. This is a safety risk and I am afraid to drive it long distance. Other than this I love this vehicle!.

I thought the vehicle was having struts issues in the front as well as a sway bar. However I finally got an appointment at the Ford dealership and they stated that the issue was caused by a failing electronic steering rack. This vehicle only have 42,524 miles on it and this should not be happening already. This could potentially fail causing you to lose power steering and cause an accident. The vehicle makes the noise when turning slowly to the right or when backing up. It will also make the noise when you are stationary and turn the wheel back and forth. The quote I received for the repair was $1,770. This is not something that should have to be repaired on a 2015 vehicle with low mileage.

Driving 55mph on I-94 last night in a steady rain and check battery message came up in the left ip display. Within a few seconds I lost the power steering, then the center console entertainment/info screen, then the instrument cluster went black with the headlights and windshield wipers which were on highest setting slowed but continued to operate only while in the highest setting. This scenario continued off and on for the next 30 miles with intermittent electronic steering failure, internal ip and console screen failure and exterior lighting failures. We pulled over each time and within a varied amount of time from a few seconds to a few minutes, a sound similar to a squealing belt would be heard and the system would "reboot" and all functioning would be restored for a limited time. We limped the vehicle home over the course of the next hour and a half for 35 miles as I was not leaving the car on the side of the freeway or in detroit if I could safely avoid it. This morning (Sunday) I tested the battery and had the battery and alternator tested under load at an auto parts store and both were within normal parameters. Belt looked good with visual inspection and 1 hour of idle and drive time close to home in damp puddling roads could not get any adverse symptoms to reappear. It will go to the Ford service department at our local dealer tomorrow for a thorough inspection. This is my wife's daily driver and if no issue can be found we will be replacing the car as she would have been in extreme danger without steering, lights and ip, especially on a Saturday night driving through the city of detroit's I-94 expressway.

While driving the vehicle it lost power steering. Warning lights came on stating power steering assist fault service advance trac terrain management system fault this is not new to Ford Explorers apparently there was a recall 2011-2014. My vehicle is a 2015. It is a shame that Ford or natsa would allow this risk to continue. I encourage you to recall any vehicles in all years to prevent accidents. My vehicle has been in the shop for a week already and when they told me three other Ford Explorers were fixed last week for the same problem I gasped that this is not part of a recall.

A knocking/popping noise could be heard when turning the steering wheel. It first started when turning the wheel to the right in reverse when the SUV was in motion. I brought it to my mechanic and he couldn't find the cause of the noise (no damage was visible). The noise became progressively worse over the next few months. The knocking/popping noise happened whenever the steering wheel was turned (left or right, forward or reverse, stationary or in motion). Then the power steering seized. This happened while driving 25 miles an hour on a secondary road. I was turning around a bend to the right and lost the power steering. There was no warning at all. Luckily, the power steering returned after a few seconds. I returned home and immediately scheduled service at my local Ford dealer. It took them five weeks to diagnose and fix the problem. The steering gear needed to be replaced. Since my 2015 Explorer XLT only had 29,000 miles on it, the mechanic tried to get Ford to cover the entire cost (bumper to bumper warranty expired, and this was not covered under powertrain warranty). Ford agreed to cover half, which tells me that they admit that the steering gear is defective, and shouldn't fail at 29,000 miles. This is a serious defect and Ford needs to issue a recall before someone is seriously injured or killed!.

I was driving my 2015 Ford Explorer with approximately 34,200 miles 55-60 mph on us 141 in northern WI when I suddenly lost power steering and traction control. I had an alarm triggered and a fault warning on the dash indicating a steering fault and cleared by pressing the ok on the dash, but had very heavy steering and an indication that the traction control was off. I was able to get to a Ford dealer but they were no able to look at the car for several hours. They suggested I restart the car to see what would reset. The systems did reset and I was able to continue on my trip home without incident. No codes were triggered and I now have an appointment with my dealer to check out the problem. In searching the internet on Explorer steering problems, I noticed that there was a recall on steering loss for 2011-2014 Explorers and yet there are still many complains of steering loss for model years 2015 forward. It seems that this very dangerous issue has not been resolved.

While driving w on m-81 highway 5 miles west outside cass city, ni. Suddenly lost power steering assist entering curve. . Vehicle departed onto gravel while trying to crank wheel ccw to get back in lane. . Then while trying to correct wheel cw to stay in westbound lane, vehicle crossed into eastbound lane before regaining control and reducing speed - power steering remained in manual mode until reaching home - no pre-warning, power assist disengaged upon display warning for "steering fault", "terrain management", and "advtraction". Would have been manageable if fault occured on straight road, but at entrance to curve at highway speed, was unable to have enough time to muscle vehicle under control. Bad situation if wife or daughter had been driving. Taking vehicle to dealership today, started up with power assist functional once again, still shows faults for terrain and traction control. Power steering should not disengage if a fault is detected in terrain management or traction control. No injuries, but some wrist strain in maneuvering the steering wheel under manual control. No medical treatment sought.

I have had the same problem for some time, and would normally be resolved by turning off the vehicle to �reset� the warning and turn back on and it would be fine. But today, the steering assist fault service soon warning came on and did not go off. And I have no power steering function in my Ford Explorer and the advance trac system fault warning also indicated. In the past I have had this happen while driving down a highway and loosing power steering function and have had it happen when pulling out of my garage and lost all power steering function and while driving at low speeds in a town area and lost all power steering function. There is a Ford recall for this exact problem in Ford Explorers years 2011-2013, but I believe this is the exact same issue I am having with my 2015 Ford Explorer.

Steering rack assembly needed replacing for the second time within 14 months of each other (07/07/2016 and 09/19/2017). First time was at 37,100 miles, second time was at 59,853 miles. Both times the vehicle was being driven at 70+mph and without warning, indicator lights came on and I lost power steering.

Driving on small highway 55-60 mph. Dash warnings ding and flash power steering assist failure, terrain mangement system fault, service advance trac. Vehicle suddenly loses power steering and found it very difficult to make turn into parking lot. Restarted car hoping it was a glitch. . . I was low on wiper fluid and pressed ok. (seemed to happen immediately after pressing button on steering wheel). All was normal and drove home. This continued to happen after several days and would correct itself upon restarting car. I was lucky to be driving in light traffic. I have made arrangements to have vehicle diagnosed and repaired. After reading many complaints, I am suspecting the steering rack needs to be replaced.

Console started flashing "service steering assist soon" and "traction assist failure". Would clear up when car restarted. Never lost steering during this 2 week time. July 9th, 2017, driving 70 mph on 405 freeway near long beach, CA, flashed "steering assist failure" and lost power steering. Traction assist failure light as well. Got though traffic, slowed down and exited without any power steering, stopped and restarted and issue went away. Called dealer and took car in the next morning. They reset codes and said "if it happens again bring it back in. " which scared me. 9 days later lost steering turning into work parking lot then lost steering 3 more times within 24 hours. Took to dealer and they had to replace the entire epas rack and pinion system for $1916. 79. The car had 46,7k miles and only highway driving. Outside of warranty as they don't consider this powertrain. Had I been in a turn or exit ramp off freeway would have been a crash for certain.

At least on four occasions (first time in September 2015 in florida), while driving (on highway & city streets) , suddenly lost power steering. Had warnings and icons displayed including "service advance trac" and "steering assist fault. " vehicle was difficult to maneuver. Upon turning vehicle off then on, messages were extinguished and power steering was restored. This presents a dangerous situation for the driver.

While driving at highway speeds, suddenly lost power steering. Had warnings and icons displayed including "service advance trac" and "steering assist fault. " vehicle was difficult to maneuver but was able to exit highway and pull into parking lot. Upon turning vehicle off then on, messages were extinguished and power steering was restored. Needless to say, this presented a dangerous situation especially being caught off guard.

While driving 35 mph on straight on major arterial street lost power steering control. Steering wheel immediately became extremely stiff and I struggled to pull to right hand lane and was barely able to pull over onto side road. Three warning messages showed up on dash board, "service advance trac", "steering assist fault service required" & car icon with trac swirls trailing car and "off". Photos attached. Turned car off, restarted and same dash board images appeared. Took to dealership for repair. Dealership tested and said could not duplicate response. Documentation attached. Dealership gave rvc # and dealership contacted Ford hotline assist. No repair made. Advised to return if problem occurs again.

Lost all power steering and vehicle was almost impossible to steer. Ford dealer replaced electronic power steering rack.