Steering Failed problems of the 2015 Ford Explorer

Steering fails when moving and refuses to turn on any street. We have to stop, turn the ignition off and restart the vehicle to resume driving!.

95k miles. I stopped to use restroom and cane out started car to alarms that said �steering assist failure service required. It had no power steering. After much research I have found this was recalled from one factory but it seems the issue is much wide spread. I was able to stop and restart and it cleared up only to go out while driving.

Driving down a highway road approximately speed of 60 mph and warning lights on dash came on "steering assist failure" and a couple others. Lost total control of steering was unable to turn the wheel. Vehicle was diagnosed at fremont Ford of fremont michigan said to of had a faulty steering rack as its electronic when it fails it fails. Well 2100$ later its repaired.

Takata recall I have a Ford Explorer 2015 mileage approximately 42,865 . I have had 2 occasions where the steering has failed. Last time was August 17,2019. I had no control over . The steering . I was traveling 30 miles per hour and was able to stop the car before having an accident . I contacted paramount automotive group in valdese nc August 20 2019 and spoke to the service person about this serious issue. The service person said to bring the Explorer in to be checked out. I also was able to get a Ford Explorer suspension recall fix to be worked in as well. I left the Explorer and was contacted by the service person that the steering had to be replaced and the steering not covered under warranty at a cost of $1,750. Warranty ended at 36,000. I have done some research to out that there are a large number of complaints being filed for low mileage for 2015 Fordexplorers with steering issues. I have plans to contact Ford customer satisfaction to this serious defected steering problem. I have concerns with the Ford replacement steering that it may as well have future issues. I do not know at this time if Ford has made any announcements to correct and not harm the owner. I need to make all aware that a serious accident is going to occur where someone will get hurt or killed.

Tl the contact owns a 2015 Ford Explorer. While the contact's girlfriend was driving 50 mph, the steering wheel seized and could not be turned. The driver stopped in the middle of the highway, turned off the engine, and restarted the vehicle. The steering returned to normal and the driver drove home safely. In addition, the traction control indicator illuminated and "service advancetrac" and "steering assist failed" appeared on the instrument panel. The contact called miller brothers Ford (9035 baltimore national pike, ellicott city, MD 21042, (410) 505-8633) where the mechanic stated that the failure would have to occur in their presence in order to repair the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 77,000.

While I was driving my vehicle on icy road conditions, my vehicle's steering failed without notice. Thankfully I was driving slower due to road conditions. I was unable to steer my vehicle down the road. This was the steering gear that went causing the issue. When I contacted Ford, I was told it's not under warranty. Not our problem. The vehicle is only a 2015.

Steering failed at 65 mph not allowing me turn the vehicle. Hurt wrist trying to avoid others cars.

Steering failed while driving in motion resulting in a close call when crossing intersection having oncoming traffic to interstate ramp, evidently a major safety risk, due to electronic steering rack design issue. Estimate of over $2,253. 00 repair with $1,343. 00 part at local Ford dealership. ---thanks,.

With 51,000 miles and just over 3 years on the car, the steering gear box failed with popping noise occurring anytime the steering wheel was turned. Got worse quickly and had to get it fixed. Very expensive but also very scary for my safety. I always take care of my cars and keep them for 7-10 years.

My wife was driving at high speed on interstate highway. Noticed sudden loss of ability to steer. Numerous warning and messages appeared on dash along with audible alarms. Thankfully was able to pull over to side of road and stop. Seemed to be complete loss of power steering. Was able to get vehicle home but vehicle was very hard to steer. Had vehicle towed to local Ford dealership. Code revealed failed steering rack. $1800 to replace steering rack. Vehicle had 51449 miles. Contacted Ford consumer relations-asked her to trigger a recall. I told her, in my opinion, this is a dangerous flaw that could have caused a disasterous collision. She started a file and would be in touch with my local dealer, in hopes that there may be a possible "financial assistance" situation. Service adviser at local dealership said there is no recall because the numbers aren't there on this model year to consider it dangerous enough to recall the vehicle for this problem. I believe, in this situation, Ford motor company is putting profits ahead of safety. I had no choice but fix the vehicle and am quite confident that the steering rack installed is of the same crappy quality as the one that failed. As of 4 weeks later, I have yet to hear back from my dealer or Ford motor company about any "financial assistance". What a joke. Very dissatisfied with the resolution of this problem because these steering racks are failing all over the country.