Steering Rack And Pinion problems of the 2016 Ford Explorer - part 2

Tl the contact owns a 2016 Ford Explorer. While driving 65 mph, the traction control indicator illuminated and the steering seized. The contact pulled the vehicle over and attempted to turn off and restart the vehicle, but the steering was locked. The vehicle was towed to an independent mechanic who discovered that the entire front rack and pinion system needed to be replaced. The total cost, including towing, was $2,300. Ford of hibbing (2627 e beltline, hibbing, mn 55746, (218) 262-3881) stated there were no recalls and the warranty recently expired; therefore, they would not assist with the repair cost. The manufacturer was not notified. The failure mileage was 31,060.

Tl the contact owns a 2016 Ford Explorer. While driving approximately 45 mph, the steering seized. The contact regained control of the steering and drove to purvis Ford Lincoln (3660 jefferson davis hwy, fredericksburg, va 22408, (540) 898-3000). The dealer diagnosed that the rack and pinion failed. The manufacturer was contacted and provided case number: 23972804. The vehicle was not repaired. The failure mileage was 33,000.

Tl-the contact owns a 2016 Ford Explorer. While driving at 50 mph. A message popped up on the control panel saying �power steering fault assist�. Then the power steering seized. The contact had to use more strength than usual to steer the wheel but just could not get control. The contact drove the vehicle to magic city Ford 51 northridge ln, lexington, va 24450 (540) 463-3196 where the mechanics couldn't repair the vehicle. However, the parts were ordered and the vehicle will be serviced tomorrow. A new rack an pinion was ordered. The manufacturer was made aware of the failure. They provided no assistance. The failure mileage was 44,000. Jw.

The contact owns a 2016 Ford Explorer. While the contact's wife was driving in reverse, the steering wheel seized. She had to use excessive strength to turn the steering wheel. The vehicle was driven to columbia Ford of tennessee (115 s james campbell blvd, columbia, TN 38401, (931) 388-2463) where it was diagnosed that a new rack and pinion needed to be installed. The vehicle was not repaired, but planned to be repaired in a few days. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The Explorer had 39,000 miles on it and the rack and pinion needs to be replaced. This car had a 36,000 mile warranty. I contacted Ford customer service, asked for an extension of the warranty and for them to cover some or part of this repair, because it is highly unusual for these parts to fail at such a low milage. They said they have no responsibility outside of the 36,000 warrenty. But after I get it fixed I can buy and extended warrenty through them. This repair will cost me 2,400 dollars .

While driving received a warning light stating, "loss of steering-service advance track". Immediately after the warning the steering locked up and would not steer. Towed to dealer and advised that this happens frequently and replaced the rack and pinion and electronic steering control. Steering immediately locked up.

My steering rack/pinion has gone completely out. At first the steering wheel would make noises when turning, however now it is completely impossible to drive. I have researched and previous model Explorers have had the exact same issues and multiple 2016 models are experiencing the same problem. I can't find a part, I can't drive my vehicle. What is needed for a recall to happen on this model?.

Started hearing grinding noise when turning left or right. Rack and pinion went bad at 78000 miles.

After 44k miles the steering rack is completely broken and requires a full replacement. This is greater than $2500 cost for a new car car makes a loud mechanical clunking sound when turning right. Had it reviewed by local Ford dealer and they said bearings on the rack and pinion assembly are going. This is a safety issue where a new car with such low miles has a steering system that requires full replacement. Internet searches have shown many instances of people requiring a replacement of the system.

While driving on a major highway the power steering went out with eps failure error messages: "steering assist fault service required" and "service advancetrac" could not steer the vehicle effectively and needed to pull off the road. There were no warning signs or previous issues. No restart, battery disconnect or fix was/is available. Took it to the dealership who recognized full steering rack/pinion failure at only 50,000 miles.

Steering wheel not moving, not able to control it. Milage on car 42,000. Car towed to a dealer. They found, that the rack and pinion is completely locked and needs to be replaced. Estimate repair at 2,400. Warranty does not cover it. A case was open with Ford.

Started hearing noise and feeling vibration when steering to the right while driving and parking; got more pronounced over several days. Took vehicle to Ford where they diagnosed need to replace steering gear/rack & pinion assembly. Repair cost $2125. Vehicle had 51k miles. Seems unusual to have major part fail after 3 years of driving.

At startup a warning appeared on the dash reading "steering loss- stop safely" along with others concerning advance trac, terrain management, and hill assist. Upon trying to turn the steering wheel it was locked completely. Not just hard to steer like the power steering quit - it was locked tight. It was towed to a Ford dealer and the tech thought he would drive it into the shop, but could not because he agreed the steering was completely locked up. The tech tells me he was able to restore steering by clearing out some abs codes that were stored. This is concerning because it seems there is a computer fault condition which locks up the steering completely. The tech now says the rack and pinion module is making a loud noise and they plan to replace it. Thankfully the vehicle had this problem at startup and not while in motion as there would have been no control over vehicle direction.

Tl the contact owns a 2016 Ford Explorer. While the vehicle was stationary and while driving various low speeds, the rack and pinion within the steering wheel failed. While making a right turn, the contact heard a knocking noise coming from the steering column. D'orazio Ford (1135 south water street, wilmington, illiniois 60481, (815) 476-5205) was made aware of the failure and diagnosed that the rack and pinion was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

When driving my Ford Explorer 2016 the steering wheel started making a sound when the wheel was turned, both when turning from a stop or going around a curve. It would also catch and sort of stick when the wheel was turned and wouldn't easily turn back to normal after the turn or curve had been made. We took it to the dealer and the rack and pinion has to be replaced, costing $1885. It was not safe to drive bc of the steering well sticking.

My wife was backing her 2016 Ford Explorer limited out of the garage when warnings regarding power steering assist failure, terrain management system fault, service advance trac appeared on the instrument cluster and she lost the ability to steer the vehicle. Luckily she was basically stationary at the time. This was the first incident of this type, and unlike other reports I have read, restarting the vehicle did nothing to restore the power steering. The vehicle was towed to the dealership where we were told that the epas electronic steering system had failed and the entire rack and pinion assembly would need to be replaced because this is an integrated system. When I told them that I thought a catastrophic failure of this type on a major system was unusual in a 21/2 year old vehicle I was told that this was something they had seen before and not that unusual. This is a major and very costly repair, and even more important than the repair cost is the safety concern. Reading other reports of people loosing control on the highway when this system fails makes me wonder if I should let my wife continue driving the vehicle after the repair. The service persons at the dealership echoed my concerns and gave me a number to contact Ford. It appears there is no update to the epas system and the replacement is the same as the old faulty assembly. We have owned 3 Ford/Mercury vehicles of this type and in the past have been very pleased. It appears from reports that Ford is well aware of this problem because other vehicles from other model years have been recalled for epas issues and failure. Unless there is a recall and an update to the steering system I must consider replacing this vehicle because of the safety concern.

Tl-the contact owns a 2016 Ford Explorer. The contact stated that while driving at 70 mph the following lights illuminated: the steering fault service, service advance track and the hillside light causing the electrical power steering to shut off. The contact was able to steer the vehicle off a circular ramp off the highway and parked it. The contact restarted the vehicle an hour later and the power steering reactivated. The vehicle was taken to the dealer varsity Ford 3480 jackson rd, ann arbor, mi 48106 (734) 996-2300 and they stated the rack and pinion needs to be replaced and the steering gear had an internal malfunction. The repairs had not been performed. The failure mileage was 46,000. Tf.

Steering is making grinding noise and is very difficult to turn, at times when entering curves or driving. The steering wheel gets stuck when you have to firmly grasp it and it then jerks you either direction. It's a safety issue, it's losing steering control. Going to jerk me into oncoming traffic or pull me off the road. I have children and this is our primary car to drive and we are afraid of the steering. It happens also just backing in and out . Very stiff to control. Safety issue in all ways. I've taken to Ford dealership and they diagnosed it as a internal fault in the electric rack and pinion steering assembly. Estimated cost $2100, this should not have failed, if anything they get play in steering not failed or break, maybe if car was old and had 200k miles. Ford has had issues with steering assembly on Explorers since 2011 -2015 and clearly have not fixed there problems. Problem with steering is stationary, in motion and on highways and turning. Hazardous to drive. Never knowing when it may decide to stop working and lock up on me.

I purchased a 2016 Ford Explorer 5 months ago. The car had 38k miles when purchased and now has 42k miles. Lately I have had issues with the steering when in curves the steering wheel locks and gets very stiff and you have to fight it to get the wheel straightened out to keep from wrecking. I took the car to the local Ford dealer who stated that the rack and pinion needs replaced costing $1900. 00. Ford stated that would not be covered under my exsisting warranty. I contacted Ford reference the issue and they stated they would open a case and help with cost. I recently heard back from Ford and they stated that they would not help with the issue even though it is a serious safety issue. When the car is stopped it does not have this issue but once you are moving is when the steering locks. The vehicle is only 6k miles over bumper to bumper warranty and still under power train but Ford says that they are not going to help fix this issue.