Table 1 shows one common gasoline fuel system related problems of the 2018 Ford Explorer.
| Problem Category | Number of Problems |
|---|---|
| Gasoline Fuel System problems |
See attached document for complaint.
The contact owns a 2018 Ford Explorer. While the contact's son was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was driven to the shoulder of the roadway. The contact stated another driver with a tow truck assisted and towed the vehicle off the highway to a safe location. The contact stated after the vehicle sat for three hours, the vehicle was restarted, and driven to the contact's residence. The contact stated that the failure had occurred twice within one week. The contact stated that after the vehicle sat for a while, the vehicle independently reset and the vehicle could be driven for a while; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not included in the recall. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 60,000.
The contact owns a 2019 Honda insight. The contact received notification of NHTSA campaign number: 23v858000(fuel system, gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available until the fall. The contact stated that the manufacturer had and will exceed a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
The contact owns a 2018 Ford Explorer. The contact stated that while driving at various speeds, a strong, gas odor would emit through the vehicle without warning. Due to the fuel odor, he began to suffer from blurred vision, nausea, and headaches. The contact had sought medical attention for his symptoms. The contact had taken the vehicle to the dealer on two occasions and each time the dealer could not detect a failure. The contact also mentioned that once he began to drive a rental vehicle, his symptoms began to go away. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,000.