Table 1 shows two common gasoline fuel system related problems of the 2019 Ford Explorer.
| Problem Category | Number of Problems |
|---|---|
| Fuel Injector problems | |
| Gasoline Fuel System problems |
The contact owns a 2019 Ford Explorer. The contact stated that upon acceleration from a stop, the vehicle experienced a loss of automotive power. There were no warning lights illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was informed that the fuel pump and the fuel injectors were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated that on another occasion while driving 63 mph, the vehicle lost automotive power. There were no warning lights illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was informed that the fuel pump and fuel injectors were faulty and needed to be replaced. The vehicle was repaired; however, the failure reoccurred while driving 72 mph, and the vehicle lost automotive power. There was no warning light illuminated. The vehicle came to a complete stop and the contact called the police for traffic control and the vehicle was towed to a local dealer to be diagnosed. The contact was informed that the fuel pump and the fuel injectors were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
The contact owns a 2019 Ford Explorer. The contact stated that while driving approximately 75 mph with the cruise control activated the vehicle suddenly began to sputter and reduce speed. The vehicle was driven to the the side shoulder and stalled. The engine would not restart and the vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 52,000.