Rearview System Braking problems of the 2020 Ford Explorer

The camera system does not work and disables the reverse braking and other safety features while reversing. This is a safety concern as while backing up to a trailer I have hit it 2 times, as the image will freeze and seems as if there is still room to continue backing up. I have taken this 4 times for recalls (since 2020) and none of them resolved it.

1. What component or system failed or malfunctioned, and is it available for inspection upon request??the issue pertains to a water leak in the rear liftgate area and/or water accumulation in the spare tire area, potentially accompanied by a lack of audio functionality in my 2020 Ford explore st as outlined in TSB 24-2044 (NHTSA 102514). The affected component is the rear liftgate structure and associated seals, which allow water ingress, particularly noticeable after car washes or rainfall. The entire sound system to include any collision and impact warnings have failed to chime. 2. ?the water leak in the rear liftgate and spare tire area poses potential safety risks. Accumulated water can damage electrical components, such as wiring or audio systems, which may lead to malfunctions in critical vehicle systems. For example, water ingress could affect rear lighting, sensors, or other electronic modules, potentially compromising visibility or functionality during operation. Additionally, water accumulation may contribute to corrosion or mold growth, posing long-term structural or health risks for occupants. These issues could reduce vehicle reliability and increase the risk of accidents, especially in adverse weather conditions. 3. The issue has been acknowledged by Ford in TSB 24-2044, which provides a service procedure to identify and address the leak path. The bill currie Ford dealership in tampa, FL has inspected my vehicle on several occasions, recently July 15, 2025 and confirmed water leakage in the rear liftgate area consistent with TSB 24-2044. The dealer will not repair unless I pay over $2200 for the repair, which I refuse for a manufacture defect. 4. To date, the vehicle has not been inspected by the police or insurance representatives, but the issue align with the TSB report. 5. Water observed in the spare tire & tailgate area every time since purchase. A loss of audio back in July 2023 and numerous occasions since complete failure as of January 3 2024.

The rear view camera system will intermittently display a blue screen. Dealer service has downloaded new software updates with no success.

The Ford Explorer st when shifting into reverse, sporadically, the backup camera presents a blue screen, preventing all visibility while attempting to drive in reverse. It appears that none of the warning signals are operational when getting close to people or objects when the camera isn't working, thus presenting a hazardous condition as all safety features do not function. Apparently, there are similar recalls on some Explorer models but my particular vehicle is one that is not included in the previous pool of vehicles that are eligible for the recall repair.

When reversing the rear camera display turns blue and I'm not able to see anything behind me using the safety camera feature. I rely on the camera to assist with detecting people or objects in my blind spots while reversing and intermittently the display turns blue. There was a recall for this make and model and manufacture date, but the vehicle is not included in the recall. Recall information - rearview camera recall 21c09. The dealership can't reproduce the issue because it's intermittent and there are no error codes, so they won't replace the camera. They've tried several software fixes but the problem continues. No warning messages displayed when the issue occurs. Thanks.

Recall 21v735000 was performed by sakelaris Ford of rolla, missouri on December 9, 2021. On February 28, 2022 the problem of the "blue screen" backup camera display again occurred and has been occurring regularly ever since. I have not yet contacted the dealer to reschedule a follow up pending correspondence from the NHTSA.

I purchased this 2020 Ford Explorer st, used while still under factory warranty. Within a week or two the ipmb module started malfunctioning, this affects all of the safety systems to include reverse brake assist, lane keeping assist, rear view camera and more. I have had the vehicle in two different dealerships over 9 times in the 15 months I have owned this SUV, and within days of the problem being fixed the unit malfunctions again. I have tried to have the vehicle bought back by the dealer through their customer service program and the bbb of michigan, to witch both claims have been denied claiming that the chicle does not fall under the nys lemon law policy for used cars. The issue I have is this problem started within 1-2 weeks if purchasing the vehicle. What are the next steps that can be taken to have Ford motor company but this vehicle from me, as there is recall after recall on the unit in question.

When switched to reverse, the screen turns blue and says rear parking assist disabled.

When placed in reverse, the back up camera screen turns blue and you cannot see, error alarm sounds on dash.

Over the last several days of heavy snow and rain, I've noticed significant leaking in the rear storage are of my 2020 Explorer. Water will run down the right side of the trunk space, over the speaker grille, and into the storage compartment and spare tire space. As a result of this leak, I have had issues with the tailgate release not operating correctly (won't open), and more importantly, the audio control module which powers audio to the speakers in the car stops working intermittently. This poses a safety issue, since without sound from the speakers, I have no rear collision detection, no forward crash detection, and no cross traffic detection while in reverse. Furthermore, I am concerned that the loud popping noises coming from the driver and passenger side as well as the subwoofer can potentially start a fire due to electrical issues. According to TSB 20-2425, it appears a water leak in the rear of 2020 Explorers is a known issue. The dealership refuses to honor the repair under the bumper to bumper warranty which covers my car for 36 months or 35000 miles (which ever comes first), so I am left with a car that is a major safety concern for me. The car is 100% paid for, but with my current financial situation, I cannot afford another vehicle even with trade-in value.

When reversing camera will show blue screen and not give any additional warnings since nothing can be detected. This is and on and off issue so can happen at any time. I've added pictures taken at different days and times. I've just put today's date because I can't remember how long as this has been happening for.

Back up camera inoperative. In reverse, the vehcle will switch to the backup camera but the driver can not see the images, the screen would be dark and snowy.