105 problems related to power train have been reported for the 2021 Ford Explorer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2021 Ford Explorer based on all problems reported for the 2021 Explorer.
This vehicle has an electronic shifting transmission and when shifting from drive to reverse, the system lags significantly (1-3) seconds before engaging reverse. This has been an issue causing several close calls. In addition to not being able to back up efficiently and being left hanging in limbo while waiting for the transmission to engage, the vehicle also continues to roll forward causing near collisions. Happens while maneuvering the vehicle in situations where a three point turn is necessary or when trying to quickly go from drive to reverse in an attempt to avoid another traffic unit or on coming hazard. Has been brought to Ford for them to check and they advised after a test drive that the vehicle shifts smoothly. The smoothness of the shifting was not the concern. It was the lag between drive to reverse. I believe it needs a software reprogram for the transmission.
The contact owns a 2021 Ford Explorer. The contact stated while driving at an undisclosed speed, the rear axle bolt fractured. The contact stated that the failure occurred while driving on a busy highway. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 23v675000 (power train) however, the part to do the recall repair was unavailable. The contact stated that the vehicle was scheduled for the recall repair; however, the recall repair was not completed. The contact was informed that the recall repair was not completed due to the tool not being available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 40,093. Parts distribution disconnect.
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA campaign number: 23v675000 (power train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
I had my car towed to mechanic because transmission would go into park. He ran a diagnostic and found multiple codes (mechanics bill and list of codes he found will be included) relating to transmission. He searched on a data base he uses shopkey. Pro(copy of recall will be included) to check on recalls. He requested I have car towed to dealership. I did that and the dealer has a letter about the recall(also included) showing the recall. My car falls in all the parameters of this recall. The vehicle year, the assembly plant and the build date as well as the 2. 3l engine and a 10r60 transmission. The dealer says my VIN number doesn't fall under this warranty and he doesn't understand why. He said I fit all parameters and im experiencing all the reasons listed for this recall. Most importantly car can roll in park which is safety. It also had on occasions loss of motive power while driving. These are all reasons listed for this safety recall and as the dealership I am lost as to why the NHTSA and Ford doesn't have my VIN included in this saftety recall,. I would like you to review this complaint and hopefully understand my vehicle should be included in this safety recall. There are numerous safety concerns with everything wrong. Please take careful consideration of all that I submitted and properly add this vehicle. . 2 safety warnings messages I received are transmission not in park and please apply emergency brake before exiting the vehicle.
On June 3, 2024, vehicle was taken to dealer for rattling noises under truck close to front passenger side and state inspection. Dealer informed flex pipe was rattling and offered repair. Repair declined. Dealer/service department emphasized vehicle was safe to drive, no impact on performance or safety. On June 18, 2024, while pulling up to home, metal noises were heard under car. Observed a pipe hanging from under car near passenger front. Towed to dealer. Informed on June 19, 2024, “flex pipe” needs replacing. Thank you.
The contact owns a 2021 Ford Explorer. The contact stated that on several occasions, the vehicle unexpectedly rolled forward while the vehicle was in park(p). Due to the failure, the contact was forced to engage the parking brake to prevent the vehicle from rolling forward while in park(p). The contact received notifications of NHTSA campaign number: 26v117000 (visibility) and 26v402000(power train); however, the parts to do the recall repair were not available. The dealer was notified of the recalls and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The vehicle was not repaired. The failure mileage was approximately 78,000.
Hard shifting.
Rear axle bolt snapped that holds the rear differential to the subframe. There was already a recall on this before and my Explorer had it snap before. This is the second time it snapped in less than two years.
Ford Explorer 2021 recall stems from a defective rear axle horizontal mounting bolt. Ford motor company has promised to cover the cost of replacing the subframe bushing and the rear axle bolt and repairing any resultant damage. The dealer, payne Ford weslaco, the tech broke a tool to fix and Ford has failed to replace said tool.
25,000 miles on it, transmission failed on my husband and I as we were pulling out onto a busy street. The car jerked forward and shot us out half way before locking completely as a semi truck was coming and almost smashed into the side of us. Luckily we were on a hill and were able to put the car into neutral & was able to roll back at the last second before we were severely injured. Car was towed to dealer as it would not drive at all. Dealer had for 3 weeks before coming back and saying the fluid was low and discolored and had several burnt clutches. . Again only has 25,000 miles on it. . Replaced the clutches and told me I was good to go. 7,000 miles later car again jerks me as im on a busy street and then completely loses all power and will not accelerate, I was barely able to pull over into a business parking lot before almost getting rear ended because I was going 30mph under the speed limit!!! I didn’t even have to exit my vehicle because I could smell the burnt trans fluid from inside the cabin! getting towed to dealer in 2 days. . This is a major safety concern! I have almost gotten hurt twice by this defect with the 10r80 transmissions! this is serious and Ford needs to start addressing this problem before someone seriously gets hurt!!!!.
When shifting from drive to reverse, there is a significant lag in shifting (3-5 seconds). This is especially dangerous when needing to back into a driveway from a busy road.
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA campaign number: 23v675000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My vehicle started to put up messages regarding going into power saver mode. The vehicle then said all wheel drive not available. After that electrical components started going unavailable such as power steering, brake assist, blind spot monitoring, cameras, and traction control. The vehicle then shut down while driving and all I could do was brake. When I attempted to restart the vehicle it did not restart. I jumped it and was able to safely pull it off the road. This is the 2nd time in three weeks this happened. Ford looked at the vehicle and tightened the battery cables. Then told me it was fine.
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA campaign number: 23v675000 (power train) however, the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The startrover run clutch or whatever went out and they said it was bumper to bumper, not powertrain warranty! don’t make any sense to me , the starter has to dtart everthing for there to be power and it’s attached to everything that’s powertrain related!.
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA campaign number: 23v675000 (power train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA campaign number: 23v675000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
P25b4- turbocharger/supercharger waste gate (a) stuck closed p0299- turbocharger/supercharger underboost powertrain and 4-wheel drive in-operable, turned on vehicle to drive and immediately threw the two codes above. Ford says this is not a covered issue.
My vehicle, a 2021 Ford Explorer st, still hasn't had NHTSA safety recall 23v675 repaired. Even though the parts for the repair have been available to the dealer for almost a year or more, they can't do the repair because they don't have the special tools required for the repair. The Ford motor corporation hasn't provided the dealership with the tools. I've checked other Ford dealerships in my area and they too say that they don't have the tools needed to do the repair and they can't get them from Ford motors. I've called Ford motors to complain and they tell me it's the dealerships problem as the parts are available to the dealerships. I've asked to speak to management but they won't let me. So, over a year has gone by and still no tools have been sent to my dealership, chuck stevens Ford in bay minette, alabama.
While making a left turn on a city street there was a loud bang noise and a sudden shift of the rear of the car. The bang noise was immediately followed by a loud grinding noise (sounded like metal on metal). There was a sudden loss in power, and I was only able to drive the car a short distance to get to the side of the street. When the car was put in park, the car rolled downhill without resistance. The car was towed to a Ford dealer for repairs. The dealer's repair shop drained the fluid from the rear differential and found "large chunks of metal. " the repair required the replacement of the rear differential. Had this event occured on a busy street, it could have resulted in a vehicle accident. The loss of vehicle control when the vehicle was placed in "park" could have also been a safety risk. This event is similar to the Ford recall of the Explorer for a rear axel bolt fracture (NHTSA recall 23v-199 and 22v-255). My vehicle VIN # has not been added to the recall list, therefore, Ford has refused to consider reimbursement for the cost of the repairs. I would like the NHTSA to consider adding my VIN# to the recall for this design defect.
The contact owns a 2021 Ford Explorer. The contact stated that while reversing, the vehicle suddenly shifted into park, after which the vehicle went into limp mode. After restarting the vehicle, the vehicle was unable to shift out of park and displayed the "automatic emergency braking unavailable" message. The traction control, start-to-stop, and hill start assist warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 30,500.
The contact's daughter owns a 2021 Ford Explorer. The contact stated that while his daughter was driving from a complete stop in a parking lot, the vehicle stalled. A message indicating a transmission failure was displayed. The vehicle failed to restart and was towed to an independent mechanic. The vehicle was not diagnosed and was towed to the dealer to be diagnosed. The dealer informed the contact's daughter that a diagnostic test cost would be charged because the vehicle was out of warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 46,000.
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA campaign number: 23v675000 (power train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA campaign number: 23v675000 (power train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA campaign number: 21v735000 (back over prevention) NHTSA campaign number: 22v255000 (power train) and NHTSA campaign number: 23v675000 (power train) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA campaign number: 23v635000 (power train) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
A police officer's Ford Explorer interceptor hybrid SUV while driving had a vehicle malfunction where the rear wheels began to wobble/vibrate and while driving in a straight line with front wheels facing straight caused the vehicle to fishtail out of the control (loss of control to the rear wheels) and slam into a tree at approximately 50mph injuring the officer. Officer's injuries were broken left leg and two knee fractures. Upon further research, this incident may have been caused by the "rear bolt" fracture issue Ford is having with these specific Ford Explorers. This specific vehicle is under recall per the VIN. The officer's safety was put at risk because the vehicle was most likely not recalled and fixed per the recall. The vehicle has not been inspected by manufacturer or any qualified/certified individual. No other issues or symptoms were present prior to this incident. The vehicle is available for inspection upon request with the bart police department in oakland, CA.
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA campaign number: 23v675000 (power train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA campaign number: 23v675000 (power train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and offered to buy back the vehicle. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA campaign number: 23v675000 (power train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA campaign number: 23v675000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Vehicle loses power while on freeway when 4wd, pre-collision assist, hill start assist, and other warning messages display. Vehicle lost power approximately 5 times while registering message, but messages have displayed approximately 40-50 times in the past week before being services. Vehicle dealership repair facility inspected and diagnosed a bad 4wd module.
While driving on a freeway on Sep 15th 2023, wrench light showed up and immediately vehicle speed dropped from 65 to 30mph. This is second time this issue has happened and luckily my family survived accidents. First incident occured on Aug 13th 2023, after which I towed my vehicle to dealership. They repaired and said its safe to drive now. But issue is recurring. Please help me on this as I am reporting this issue second time on NHTSA. I reported first incident also which happened on Aug 13 ,2023.
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA campaign number: 23v675000 (power train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that parts were available; however, the dealer failed to schedule an appointment. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I bought a new Ford Explorer XLT in 2021. I was driving with my kids on highway 101 at 70mph on 08/13/2023, wrench symbol came up and car speed immediately dropped down from 70mph to 30mph. Luckily the driver behind was very attentive and an accident was avoided and we were saved. After that car went into limp mode and had to be towed away. My car just have over 13k miles on it and is under every warranty. This wrench warning lamp came once on 07/31/2023 without impacting vehicle speed. I took the car to Ford dealership for inspection on 08/01/2023. After 3 days of inspection they said some sensor needs to be replaced which they don't have in inventory and will call me back when it is available. They handed over car to me telling it is totally safe to drive as they don't see any issue with driving. Now when I told the dealership about the harrowing experience they turned a deaf ear and said we will look into it without even caring to provide an answer. I insisted on providing a loner vehicle as they dont have a timeline on fixing the issue. I trusted the Ford mechanics and ended up paying towing expenses for over 100 miles and best of all luckily survived. Me and my family are still in this shock.