Table 1 shows one common gasoline fuel system related problems of the 2022 Ford Explorer.
| Problem Category | Number of Problems |
|---|---|
| Gasoline Fuel System problems |
The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA campaign number: 25v455000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2022 Ford Explorer. The contact stated while driving at 55 mph, the vehicle was driving unusually rough and the vehicle stalled. In addition, the check engine warning light illuminated, and the vehicle lost motive power. The vehicle was driven to the shoulder of the road. The contact stated while attempting to start the vehicle, the vehicle failed to stall as intended. The vehicle was towed to the independent mechanic where it was diagnosed with a failed low pressure fuel pump. The contact was informed that the low pressure fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced a recall, NHTSA campaign number: 25v455000 (fuel system,gasoline) however the contact's VIN was not associated. The failure mileage was approximately 64,598.
The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA campaign number: 25v455000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was restarted and taken to the dealer, who was unable to duplicate the failure. There were no diagnostic trouble codes retrieved. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
The contact owns a 2022 Ford Explorer. The contact stated that while driving approximately 35 mph, the vehicle stalled. There was no warning light illuminated; however, before the vehicle stalled, the engine was sputtering. The vehicle was towed to a local dealer where it was diagnosed, and determined that the fuel pump had failed; however, the part to repair the vehicle was not available. The vehicle was not repaired. The contact had received notification of NHTSA campaign number: 25v455000 (fuel system, gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 52,000.
The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to restart. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 25v455000 (fuel system, gasoline). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 99,000.
The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA campaign number: 25v455000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The vehicle was restarted. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.
The contact owns a 2022 Ford explorer. The contact received notification of NHTSA campaign number: 25v455000 (fuel system, gasoline); however, the part required for the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that the recall remedy was not available. The contact inquired about a loaner while waiting for the remedy but did not receive assistance. The manufacturer was made aware of the issue, and it was confirmed that the remedy was not available, and a loaner would not be provided. The contact had not experienced a failure.
The contact’s employer owns a 2022 Ford Explorer. The owner received notification of NHTSA campaign number: 25v455000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was purchased as a driver's education vehicle, and due to the recall, the vehicle could not be used for the driving courses. The dealer was contacted and confirmed that the remedy was not yet available. The dealer referred the contact to the NHTSA hotline to report the failure. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA campaign number: 25v455000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns 2022 Ford Explorer. The contact stated while driving 50 mph, the " service engine soon" warning message illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that the fuel pump sensor needed to be replaced. The vehicle was not repaired. The contact was relating the failure NHTSA campaign number recall number: 25v455000( fuel system, gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure and offered no assistance via a voicemail he received from them. The failure mileage was 40,677.
The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA campaign number: 25v455000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. Local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact state that while his daughter was at a stop sign and depressing the accelerator pedal to drive, the vehicle stalled. The contact was concerned that control of the vehicle was lost and could result in a accident. In addition, the contact stated that when depressing the brake pedal there was an abnormal sound coming from the vehicle. The failure would occur on numerous occasions. The vehicle was taken to a dealer where it was diagnosed but the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure milage was 30,000.
The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was parked on an incline, and with a quarter tank of fuel in the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 20,000.
The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA campaign number: 22v088000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and an appointment was scheduled to determine whether the vehicle was safe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that they were focusing on repairing the unsold vehicles first. The manufacturer referred the contact to the NHTSA for assistance. The contact stated upon refueling in the vehicle, the fuel shut-off valve failed to stop fuel from being pumped when the gas tank was full, causing a fuel leak. The failure mileage was approximately 1,400. Parts distribution disconnect.