Ford Explorer owners have reported 16 problems related to automatic transmission park/neutral start switch (under the power train category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Explorer based on all problems reported for the Explorer.
Consumer was unable to shift the vehicle out of park. Dealership was notified, but did not resolve the problem.
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all problems of the 2003 Ford Explorer
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Claimant states that the car was in park, engine off, and the emergency brake was engaged. Claimant left keys in the ignition and procedeed to the rear of vehicle. After cleanng the tailgate area, claimant went to remove keys. At this point the vehicle rolled backwards down the driveway with claimant half in the car. Vehicle hit husband's park car, and continued into the street where it struck a neighbor's mailbox, thus throwing the claimant from the vehicle. Vehicle continued folling down a very steep hill and went over a curb where we believed the vehicle flipped over. Claimant was taken to emergency room and was x-ray. Fortunately, there were no broken bones. Claimant easily could have been killed or seriously wounded by the vehicle.
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all problems of the 1999 Ford Explorer
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Consumer explains that while having parked the vehicle in a driveway with a slight incline, driver left the vehicle running in park, while standing in the doorway the vehicle rolled up the driveway and struck another vehicle.
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all problems of the 1997 Ford Explorer
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Vehicle was parked with engine running, park brake not applied, and vehicle suuddenly went backward, knocking consumer over , went 75 feet across street and hit a house. No injuries, damage to vehicle was $ 3000. 00.
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all problems of the 2000 Ford Explorer
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I was driving down the busy highway @ 55 mph, the transmission went into neutral and it stopped moving. The car behind me just narrowly missed rear ending me. There was traffic in front of me, in back of me as well as along side of me. It could have been a very serious situation. I called nelson Ford and they attempted to fix it , but could not find out the problem, I just need to drive it. It happened again on Aug. 6, 2001 and they wouldn't even look at it again. The transmission was repaired Jan. 6, 01, because it didn't shift properly into 2nd gear, June 8th, it was brought back in, because the overlight flashed on and off. On july19th I brought it in , cause it now shifts in and out of overdrive, erratic shifting and surge. Today 8/9/01 it doesn't shift into overdrive correctly, there is several seconds delay before it shifts. The Ford company was contacted about the second stahl on the highway and the overdrive not shifting properly. They will not take it apart again. And they can not verify that the car stalhled for me so they will not acknowlege the problem. Who is responsible if I am in a serious accident. The Ford company stated that they will sell me another Ford at cost, they will take my Explorer as a trade in and Ford will kick in some money. "you,may be happpy and then maybe not . " the man I am to deal with is on vacation, so I agreed to wait to talk to them on Monday. The issue is that I am not safe in this car. . . . . I mailed a certified letter to Ford telling them that I want it considered a lemon. They stat that it does not meet the lemon standards, it was only repaired 3 times. Also there is not a Ford product that I want to buy at this time. I just want out of this dangerous vehicle. Please help me with options. I do not want the same situation as in California. Thank you, ginger newborg.
Consumer's child was sitting between bucket seats and turned key slightly. He hit gear lever, and the vehicle rolled , causing damage to vehicle. Consumer took vehicle to dealer, they stated there was nothing they could do. Vehicle didn't have such a feature.
Vehicle was running, left in park, and gear slipped/vehicle rolled down hill. Resulting in $12000 damage. Consumer was not in vehicle at the time. Emergency brake not used. The vehicle was unsafe due to unkown defects. The exact cause of the roll over incident was not determined.
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all problems of the 2001 Ford Explorer
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Consumer's son got inside of vehicle, turned on ignition switch without stepping on brake pedal and not turning on engine, shifted gear where vehicle was at an incline hill, and vehicle rolled backward, crashing into a fence. Dealer said that was normal on that particular model.
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all problems of the 1998 Ford Explorer
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On 5 November I was driving to church and decided to stop the car by the side of the road, take off my jacket and place it on the back seat. I believe I put the gear into park, left the engine running, and got out. The next thing I knew the car was driving away, unmanned. It went off the road, then recrossed the road, and finally ended up in some trees. I was moderately injured when I fell trying to open the door of the rolling car. Has this happened to other people?.
While vehicle was parked in the neutral position, and emergency brake on, vehicle jerked and rolled, causing a collision. Dealer has inspected the vehicle.
While vehicle was shut off a child accidentally hit transmission shift lever and vehicle rolled, resulting in injuries. Dealer has been notified.
Vehicle was placed in park, and when driver got out of vehicle, it started to roll. Vehicle crashed into a commercial truck. Dealer was contacted and problem cannot be duplicated. Problem still exists. Provide further information.
For no reason the vehicle would stop and consumer would have an odor as if wires where burning. Took vehicle to dealer twice. The transmission was overhauled. Problem still exists.
When foot is not on brake, vehicle can be shifted into any gear. Ignition would be in between on and off when this occurs. Have taken to dealership, and informed by mechanic all vehicles are designed like that. Consumer states owners manual specifically states that vehicle has interlock safety and the brake must be applied to shift into gear, this caused an accident where vehicle ran into a fence.
While vehicle is parked on slight incline, vehicle rolls either up or down hill. Consumer states this happens when the engine is turned off and the emergency brake has not been applied.
Vehicle was placed in park and without any warning vehicle jumped out of gear into reverse and rolled backwards.