Seats Problems of Ford Explorer - part 2

The contact owns a 2015 Ford Explorer. The contact stated while driving 35 mph while depressing the brake pedal and attempting to come to an abrupt complete stop for a red light, the rear driver seat detached and unhinged. The contact sustained an injury to the back of her head from the detached rear driver seat. The contact stated returned to her residence and called her health provider to make an appointment for the next day where she was informed that she sustained a concussion to the back of the head. The vehicle was not taken to a dealer for diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.

See all problems of the 2015 Ford Explorer 🔎.

Parking lights are illuminated and not head lamps for daytime running lights. Was sold by Ford certified dealership. Also has no interior lighting for security. Bcm replaced, and still has same issue, along with the 3rd row seats not functioning, interior overhead lights not functioning, trailer socket not functioning.

• driver seat not setting its memory for the driver , and will move on its own and go all the way to dash while setting in it or all the way back . Has happened multiple times and also twice while driving. • safety at risk could have made me wreck my vehicle if I hadn’t pulled over and the seat stopped what it was doing front and back. • yes , been checked by dealership (4) times in service department. •yes, every code on the dash has appeared and lasted a total 20 minutes and car went into limp mode. Couldn’t turn car on or off. First happen in Dec 2025. There has been multiple issues with this vehicle since I bought it from the first month.

See all problems of the 2024 Ford Explorer 🔎.

There are problems with these items which are covered under a Ford recall. My vehicle is at liccardi Ford dealer in watchung NJ and I feel a tremendous resistance from the dealer to repair the recalled ordered repairs.

See all problems of the 2020 Ford Explorer 🔎.

Driver's side heated seat coil burnt out. Many complaints about this.

See all problems of the 2018 Ford Explorer 🔎.

Various electrical issues gps not working also drivers seat electrical.

Seat warning module failed. When unbuckling seatbelt car does not recognize you unbuckled, therefore the airbag system does not recognize which seats are occupied. This would also cause a safety concern as you do not have to buckle the seatbelt with no warning or alert there is an issue. Car has been at Ford dealer for service for a month with them failing to find any other vehicle that they can replicate the problem. This is one Ford dealer, but it should be something that is investigated as it might be easily overlooked. Car has been in the dealership for the last month with no answers from Ford or resolution to the safety issue, following federal regulations the dealer will not release the car back to us as it has a safety system malfunctioning.

See all problems of the 2022 Ford Explorer 🔎.

Passenger second row (captain's) seat is loose, shakes (sometimes violently) and rattles loudly when vehicle is moving (and seat is unoccupied).

See all problems of the 2021 Ford Explorer 🔎.

Multiple warnings lights from advanced drivers assistance 4x4 went accelerate and could not error code u0102 also rattling from right second row seat.

The drivers side outside seat valance broke and needs to be replaced.

There’s no accident . The passenger front recliner is stuck in the reclined position ( laying all the way back ). In the seated position , facing forward , the left side of the seat is stuck . The right side near the passenger door wants to come up, but not the left side. The seat is laying down flat in the reclined position . This is a safety issue .

The left, middle row captain seat chair passenger fails to lock in place. The back part of the chair can be easily folded down or pushed back just by pressing or pulling on it. The back part of the chair won’t stay locked in whatever position is chosen via the adjustment level on the side of the seat. None of my children are allowed to sit in that chair as I fear it could crush them or allow them to slide out of their booster seats in an accident. I have not reported this to our dealership yet, but I do intent to have my vehicle looked at soon.

Drivers side second row captain seat makes ticking noise under the seat. If I put weight on seat it stops. It is intermittent. Im concerned it might be electrical. I have a video but unable to download. I can send if there is an email to send to.

See all problems of the 2023 Ford Explorer 🔎.

The headrests of both of the back seats first locked and would not release, then suddenly released and were never able to lock back in place again. Because of the headrest mechanism failures, we cannot allow anyone to sit in the rear seats because they are not safe. We need to be able to use those seats for our children. We had them inspected by our local Ford dealer and they confirmed that this is a known issue for this model, but that there has not been a recall yet. They could fix them, but unfortunately it would be a significant cost to fix both of them out of pocket when this really is a safety issue and should be a recall. There were no warning messages other than one day they simply would not lock in place properly.

The contact owns a 2020 Ford explore. The contact stated that while exiting the vehicle, the front driver's side seat shifted backward. Due to the failure, the front driver's was set slanted. The vehicle was taken to the dealer where it was diagnosed with a cracked seat assembly and the seat assembly needed to be replaced. The contact was informed of an unknown recall notification with the similar failure, however the contact's VIN was not included in the recall. In addition, the contact was advised that the vehicle was unsafe to drive until the repair was completed. The manufacturer was made aware of the failure and advised the contact to report the failure to NHTSA. The failure mileage was approximately 46,000.

Hi there! we received a letter in the mail about a recall on our exterior a-pillar trim which did fall off on its own and ripped of the seal that was on it by my windshield we never received a call from the dealership so they can replace this for us and because it fell off everyday that it has rain water has been getting into my car to the point that I have puddles on the floor of the vehicle water got into my dashboard and blew out my a/c motor and blew out my sunroof motor which it is wide open now we can’t close it. . I ride around in the SUV with it being extremely hot my children are also in the car with us because it is our only means of transportation also the buttons on my radio are messed up due to water getting in… I’ve contacted carvana the place we bought it from about this and they said this is a Ford issue because they were suppose to replace this a while back I don’t know what to do or who to contact we can’t really afford to fix it on our own. . I am scared that one day I drive it the airbags will just go off because water is going all through my dash when it rains! I don’t know what else to do!.

See all problems of the 2014 Ford Explorer 🔎.

Air bag style seat belt has broken twice and won’t allow seat belt to latch after it breaks. Broke while seat belt was in use and driving down the highway. When replacing the buckle I found that the frame piece on the seat was broke and moved when trying to tighten the buckle. The buckle has been unavailable online through multiple vendors and finally found one in stock.

The first complaint references recall 24v031. I received a notice dated February 2024 to correct this issue. It is now June 2025 and my dealer still does not have the parts. The trim pieces have come apart and flap while driving. I just don't think 18 months with no remedy is acceptable especially when it could cause a safety hazard. The second complaint with this vehicle is the door trim. It appears to be stitched however has come apart for years now. The dealership said that Ford could be putting a recall on but hasn't happened. A quick search online shows that many Explorers has had the same issue.

When drivers side seat automatically goes back it will eventually break off the seat control cover with the adjustment controls on the left side of seat.

My Ford Explorer has a 3rd row headrest stuck in a down position. So, the passengers head will not be supported in a whiplash situation. I have found many complaints on this issue but cant find what should be a very important safety recall.

The heated seats went out. Took to mechanic shop, the wires burned out and also melted the fuse box. All that has to be replaced. Ford dealership only sells the whole wiring harness which is over $1,000. With the wires burning out and then melting fuse box, lucky my car didn't burn.

See all problems of the 2016 Ford Explorer 🔎.

The contact owns a 2015 Ford Explorer. The contact stated that there was an abnormal grinding noise detected while making a turn. There was a crunching noise detected while entering his driveway. The contact stated that the passenger's front seat was not moving. The driver-side rear inflator seat belt failed to latch. The rear seat belt warning light was illuminated. The vehicle was taken to the local dealer, who informed him the seat belt buckle needed to be replaced. The track  on the seat needed to be replaced. The dealer was unable to determine the cause of the steering failure. The vehicle was not repaired. While driving, at unknown speeds, the steering wheel locked up. While making a turn, the driver had to pull the steering wheel to correct the steering. The steering power assist faulty message was displayed. The vehicle was taken to an independent mechanic, who informed the contact that the seat failure was due to the motor. The manufacturer was not contacted. The failure mileage was approximately 126,000.

When parked with the vehicle running a passenger exited the rear seat behind the driver. When they closed the door the drivers seat moved all the way forward and the seat back also moved forward pinning the driver to the steering wheel. After a few seconds the driver was able to move the seat back from the steering wheel. Not sure if there is a setting for the electric seats to move forward like that but it should not do it with the driver in it.

The contact owns a 2020 Ford Explorer. The contact stated while attempting to engage the front driver's seat control buttons, he noticed that the seat control buttons housing was fractured internally. The contact stated that he replaced the part himself. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact they could not assist because the vehicle was out of warranty. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 50,000.

The heat in my 2013 Ford Explorer won't work. The rad fan isn't working so any antifreeze I put in is gone after 1 trip to the store. It's burning it. The sunroof has never opened fully, it wobbles. The electrical is shot on it. There are so many safety issues with this vehicle and I see I'm not the only one but yet I search my VIN and there are no recalls that's not right.

See all problems of the 2013 Ford Explorer 🔎.

The contact owns a 2016 Ford Explorer. The contact stated that on several occasions while driving at various speeds, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the second-row seat wiring harness plugs were damaged and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 109,000.

I’m having to replace the driver’s seat mounting/frame (underneath the seat) for a second time since I’ve had this vehicle. It happened last year as well.

The airbag fault light on the dash of my 2016 Ford Explorer recently illuminated. I took it to christian brothers automotive, who did a complete diagnostics check. They determined that the inflatable seat belt should read 2. 2 ohms but it reading at 5. 5 ohms, which is causing the light to illuminate. They stated that the inflatable seat belt needs to be replaced. This appears to be the same issue with a Ford recall notice issued on January 21, 2022 under customer satisfaction program 21b11 related to 2014, 2015, and 2016 Ford Explorers. However, my VIN does not appear on the list of effected vehicles and Ford is refusing to repair it under the recall until it is added to the list.

The contact owns a 2016 Ford Explorer. The contact stated that after noticing that the seat heaters were inoperable, he saw that the heated seat module connector had melted. The contact also stated that the front passenger seat controls were inoperable. No warning lights were illuminated. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and advised to file a complaint with NHTSA. The approximate failure mileage was 120,000.

Front passenger seat overheated and caused 2nd degree burns.

Front seat will not stay up. They recline out of nowhere. I believe it's just old wore out parts.

See all problems of the 2000 Ford Explorer 🔎.

Both front seats have brackets that have broken and come apart. Service says this is seen all the time. Pants and skirts get caught in it all the time.

The driver side heated seat does not work at all the passenger side heated seat works just the driver side does not work.

See all problems of the 2017 Ford Explorer 🔎.

Memory seat module issue. After parking vehicle and turning off ignition, the driver's seat will automatically move all the way forward and wedge the driver against the steering wheel.

The contact owns a 2021 Ford Explorer. The contact stated that the third-row seats were inoperable. The contact stated that the passenger’s and driver’s side seats were frozen in a semi-folded down position and was not responding to the electronic control switch. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the seat control unit needed to be replaced. The contact was advised by the dealer that the seat failure was a known failure; however, the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 40,438.