Water Pump Problems of Ford Explorer - part 1

Ford Explorer owners have reported 52 problems related to water pump (under the engine and engine cooling category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Explorer based on all problems reported for the Explorer.

1 Water Pump problem of the 2016 Ford Explorer

Failure Date: 08/10/2024

Water pump failure, like many others. Caused engine to overheat, lose ac. Issue caught before complete engine failure. Internal water pump can go out at highway speeds causing the engine to suddenly lose power and shut down suddenly causing the power brakes and power steering to fail all at once and lead to loss of vehicle control which in traffic could cause a fatal accident while the driver struggles to maintain control while attempting to move to the roadside or emergency lane . While Ford has known of this flaw in the engine design for years and did nothing to resolve this issue.

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2 Water Pump problem of the 2017 Ford Explorer

Failure Date: 07/24/2023

Overheating warning illuminated, resulted in vehicle shutting down while briefly pulling over in a parking lot to get directions to a specific hospital entrance. Stop to shut down, about 1 min. This has occurred a total of 7 other times over the course of the last 12 months, beginning with the first one in July of 2022. My wife was idling while awaiting to pick up the kids from a gymnastics class. Overheating warning illuminated, resulting in the vehicle shutting down. A mechanic we know was also there awaiting his children and discovered very low coolant level. It was filled & things seemed fine until this spring, where it is a bi-weekly occurrence. Coolant bottles are on stand-by as we have no other option. Even if the water pump is failing, this is all we have to work with. Our other vehicle just shut down mid-drive in March. It was towed to the mechanic. Here we are nearly 5 months later and he doesn’t have a guess at what the problem might actually be. That vehicle, a 2012 Ford focus se.

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3 Water Pump problem of the 2017 Ford Explorer

Failure Date: 04/22/2023

Water pump failure. Engine light came on. By the time I could pull off the freeway (1 minute) the engine had stalled and the car wouldn't start. Towed to repair shop and learned the pump failure had allowed water and oil to mix throughout the engine. Metal shavings were found in the engine. Engine had to be replaced. Total cost before the vehicle was ready: over $11,000.

4 Water Pump problem of the 2014 Ford Explorer

Failure Date: 11/11/2022

In 11-2022, (November 2022), I noticed no heat in cabin and after further investigation, found low coolant in the coolant reservoir. I added coolant but started noticing coolant leaks on driveways. Had vehicle checked by Ford dealer, where the vehicle was bought new, and regularly serviced; and was told that the water pump inside the 3. 5l engine is bad with a cost of $4,900 to fix. It appears that there are numerous Ford Explorer vehicles from 2011 - 2019 with the 3. 5l engine with this issue. Request investigation and recall by Ford.

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5 Water Pump problem of the 2013 Ford Explorer

Failure Date: 07/10/2022

Water pump! water pump! water pump! the same exact issue with every other Ford Explorer that they knew about when coming off the assembly lines and not doing anything to be held accountable. As the millions of americans get screwed over because we have to now pay minimum $2k to have it repaired. Canada has them as a recall, why not USA ? absolutely ridiculous on Ford to get away with this.

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6 Water Pump problem of the 2015 Ford Explorer

Failure Date: 06/07/2022

Water pump went out and had to have my vehicle towed and I was out of my vehicle for a month and half. . . Faulty water pump and Ford knows this that is why they have a law suit against them. Then where they put this water put makes the cost even more!!! $1500 labor and $500 water pump then from the water pump going out it mixed oil and water through my engine and leaked all over my compressor so that went out so I had to change that also and that was another $1000. . Ford should be held responsible for all thes faulty water pumps because they know their is a problem with them!@!@!@!@.

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7 Water Pump problem of the 2015 Ford Explorer

Failure Date: 04/15/2022

Vehicle has apx 78000 miles with a broken water pump. They are supposed to be good for 100k miles. Many people have gotten them replaced to have them break again with in a year.

8 Water Pump problem of the 2013 Ford Explorer

Failure Date: 01/17/2022

Water pump leak inside the engine, causing coolant and oil to mix. Car overheats.

9 Water Pump problem of the 2014 Ford Explorer

Failure Date: 04/20/2021

The contact owns a 2014 Ford Explorer. The contact stated while the vehicle was getting topped off with coolant, she noticed that coolant was leaking from the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to don franklin Ford london (388 ky-192, london, ky 40741) where it was diagnosed with the water pump needing to be replaced. The vehicle was not repaired. The contact related the issue to an unknown recall. The manufacturer was informed of the failure. The manufacturer informed the contact that the VIN was not under recall. The failure mileage was approximately 96,000.

10 Water Pump problem of the 2017 Ford Explorer

Failure Date: 03/31/2021

The water pump leaked coolant into the engine oil and will cost over $3,000. 00 to fix. The Ford exropler engine design with the water pump in the engine is a cash trap for consumers. The design is horrible.

11 Water Pump problem of the 2013 Ford Explorer

Failure Date: 03/14/2021

The poorly placed water pump. 2013 Ford Explorer XLT with the water pump inside engine. Just got the car 6 months ago has 107900 on it. Yesterday started leaking coolant. Have to take to the Ford dealer today.

12 Water Pump problem of the 2011 Ford Explorer

Failure Date: 02/13/2021

Driving at 35 mph the car lost all power and just stopped. The engine shut off. No warning lights or alarms went off beforehand. Once the car stopped, the engine light came on and an alarm sounded. We called a tow truck and had it towed to Ford. They called this morning and said the water pump went out causing catastrophic damage to the engine. The engine has to be replaced. They quoted $8,000. 00. 8 weeks ago, while driving on the highway, my power steering went out without warning. I lost all power steering and then the power steering alarm came on. Took it to Ford and had the power steering replaced at a cost of $1800. 00. Then, less then 2 weeks later while driving at 40 mph, the power steering went out again. And again, no warning lights until the power steering wen out. Ford said it was because my tires had low tread and I needed to replace my front tires, which we had them do. 8 months ago, the transfer case went out and had to be replaced.

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13 Water Pump problem of the 2017 Ford Explorer

Failure Date: 02/01/2021

Explorer truck started leaking coolant from water pump. In parked position a puddle started to form under it.

14 Water Pump problem of the 2016 Ford Explorer

Failure Date: 12/18/2020

I purchased a 2016 Explorer limited from a Ford dealer and noticed it was low on coolant, was told it would be filled and of course it wasn't, I filled it myself. A week later it was low again, took it to a chevy dealer and was told the water pump is leaking. I contacted the selling dealer and left a voicemail and no one returned my call. I called back a couple weeks later and was told it isn't covered under their 30 day/1000 mile warranty. I contacted Ford and was told no assistance because I'm not the original owner, should that matter with 69500 miles??? I was told to call a local dealer maybe they can help me. The water pump on this vehicle is mounted internally and driven by the timing chain and cost about 1500. 00 to replace. So far after a used purchase I'll have $25,000 into a vehicle they may turn into a brick. I have bought and leased several new Ford vehicles and this is how they treat customers, including having retired family members.

15 Water Pump problem of the 2013 Ford Explorer

Failure Date: 12/01/2020

The contact owns a 2013 Ford Explorer. The contact stated that the water pump was leaking coolant and water causing the engine to overheat. The temperature gauge indicated that the vehicle was overheating. The contact took the vehicle to a certified mechanic who diagnosed that the water pump had failed and needed to be replaced. The contact stated that the failure was related to an unknown Ford recall regarding the water pump however, the VIN was not included. The manufacturer was made aware of the failure. The contact was referred to NHTSA for assistance. The approximate failure mileage was 70,000.

16 Water Pump problem of the 2016 Ford Explorer

Failure Date: 12/01/2020

The contact owns a 2016 Ford Explorer. The contact stated that the water pump leaked fluid without warning. The contact took the vehicle to stevens Ford of milford (717 bridgeport Ave, milford, CT 06460) where she was informed that the vehicle needed a new water pump. The contact declined the repair. The contact then took the vehicle to an independent mechanic where she had the vehicle repaired. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 78,000.

17 Water Pump problem of the 2017 Ford Explorer

Failure Date: 11/26/2020

Tl-the contact owns a 2017 Ford Explorer. The contact stated that while driving 65 mph, the vehicle started to overheat. The contact coasted to the side of the road. The vehicle was towed to maplecrest Ford Lincoln of union, 2800 springfield Ave suite 1, vauxhall, NJ 07088, and was diagnosed that the water pump failed. The contact was also informed that antifreeze was found in the engine. The contact mentioned that he just had an oil change and had checking all the fluid before he travels. The vehicle was not repaired due to over the mileage under warranty. The contact reference manufacturer recall number: 16s46 campaign number: 16v925000 (engine and engine cooling) and stated that the vehicle experienced the same failure. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 65,000. Aw.

18 Water Pump problem of the 2016 Ford Explorer

Failure Date: 11/15/2020

My water pump has gone out and apparently this has not been the only one.

19 Water Pump problem of the 2016 Ford Explorer

Failure Date: 09/08/2020

I have a 2016 Ford Explorer with 94,000 miles. We noticed that the ac was blowing hot air so we took the car in for a repair on 9/8/2020. The dealership called us back to inform us that the water pump had failed which caused antifreeze to leak into and on the ac compressor causing it to fail. We were quoted a price of $2600. 00 for the repair the water pump. I was also told that many police cruisers with the same motor are having the same issue. Ford recommends that the water pump be replaced at 150000 miles� the miles on the SUV are highway miles.

20 Water Pump problem of the 2015 Ford Explorer

Failure Date: 09/05/2020

The Explorer only has 46000 miles on it and the water pump failed causing coolant to leak. We park it in our garage and I'm very observant so I noticed almost immediately my wife drives this with our children in it and we bought it because it was supposed to be built Ford tough and I was expecting at least 100,000 miles before things like this would start happening. If I didn't notice right away the car may have overheated and could have left my family on the side of the freeway or in the middle of a lane. I took it the local dealer for diagnosis and repair. This is where I found out it was actually the water pump. The total cost to replace the water pump just under $2800 because it is actually in the engine. Fords recommendation is the water pump should be replaced at 100,000 miles and should actually last 150�000 miles. There must be some admission of responsibility on their part because the service writer at the dealer assured me that the part has been upgraded since original design based on a �b� at the end of the part number. A company like Ford should stand behind their product and if they know there is a issue they should fix it.

21 Water Pump problem of the 2016 Ford Explorer

Failure Date: 08/11/2020

The contact owns a 2016 Ford Explorer. The contact stated that while operating the vehicle the engine coolant over temperature message was displayed on the instrument panel. The vehicle was towed to an independent mechanic who diagnosed that a fluid leak was present behind the water pump. The vehicle was not repaired. The local dealer mcgovern Ford located at 1212 westford st, lowell, MA 01851 and the manufacturer were notified of the failure. The contact was informed that the vehicle was not included in NHTSA campaign number: 16v183000 (engine, engine cooling). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 99,000.

22 Water Pump problem of the 2011 Ford Explorer

Failure Date: 08/05/2020

While driving with my 3 young kids on a busy road, my water pump failed and catastrophically damaged my engine. My car turned off while driving, with no warning. We were almost involved in a horrible car accident because of this. The car behind me had to make an abrupt stop. Had he hit my car, we would have spun because of the force. The water pump fails and because it's inside the engine, it damages the engine in seconds without prior warning. This type of problem puts people's lives in danger, especially those of kids. Leaves you stranded in the middle of a high traffic street. Without warning there is no way we can prevent putting our lives in danger this way. Ford states that water pumps should last the life of the engine and its manual doesn't state that the water pump needs to be replaced after certain miles. Repair shop is quoting 6,000 for a new engine.

23 Water Pump problem of the 2016 Ford Explorer

Failure Date: 07/15/2020

I own a 2016 Ford Explorer which has 78,146 miles and while driving the engine light came on and the vehicle stalled without warning. I had to put my car in neutral and coast to the side of the road with my children in the car. I just purchased this vehicle from everett Ford in benton, arkansas less than a year ago and have had normal routine maintenance completed according the the owners manual. After having a mechanic take a look it is a result of a faulty water pump in which I was quoted $2500-$3500 for a replacement in addition the engine would be several thousand. The problem is that the water pump is inside the engine and so when the water pump fails it destroys the engine without warning by mixing the coolant with the engine oil. After looking into this further the dealership and the manufacturer were aware of this mechanical defect and the thousands of customers that were affected but continue to advertise �built Ford tough�to drive sales and did not warn customers or make them aware. This is a safety concern for all owners of the Ford duratec v6 engine and there should be a forced recall by the national highway safety administration. Do not wait for there to be deaths from this mechanical defect before taking action. Ford should take responsibility. I am a loyal customer of Ford but will be getting rid of my vehicle and making sure all Ford owners are aware and you cannot trust Ford when they are aware of a safety related mechanical failure and they are not taking responsibility or even notifying its loyal customers!.

24 Water Pump problem of the 2011 Ford Explorer

Failure Date: 03/10/2020

Tl-the contact owns a 2011 Ford Explorer. The contact stated that while driving the vehicle started to lose power and overheat. The contact pulled over and found out the water pump went out. The engine was designed with the water pump built inside. When the water pump malfunctions the coolent will go inside the engine causing it to shut down. The dealer jefferson motor CO inc 141 lee st, jefferson, GA 30549 (706) 367-5217 stated that they could not set an appointment for three weeks. The replacement cost for a new engine was quoted to be over $8,000. The replacement engine has the same design flaw of the water pump built on the inside. The contact stated there was a class action lawsuit on this issue. The manufacturer stated that the warranty expired. The vehicle was currently unrepaired at this time. The failure mileage was 136,000. Tf.

25 Water Pump problem of the 2012 Ford Explorer

Failure Date: 02/02/2020

Vehicle overheated without warning leaving me stranded on a deserted highway. After speaking with a mechanic and having them come to the vehicles location and performing a visual inspection he stated antifreeze was leaking from the water pump. The vehicle was taken to a local Ford dealer and upon completing a diagnostic check they confirmed the �internal� water pump had failed without warning. I was contacted 5 times by the dealership and each time the news got worse. Then final call the advisor told me to fix it and nothing was going to be guaranteed to last it was going to cost approximately $4,000 before taxes. They'd also have to change the oil twice along with the spark plugs. The vehicle had just been at a local Ford dealership for maintenance and to fix outstanding recalls and after checking the service manual nothing is �suggested� �recommended� or �required� to service the internal water pump.

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26 Water Pump problem of the 2013 Ford Explorer

Failure Date: 01/03/2020

Four 2013 Ford Explorer ran hot while I was operating the vehicle. We thought it was low on antifreeze so we added some. Out of precaution, we began monitoring the antifreeze level and notice that the level would drop, over a couple of weeks, enough which required us to have to add more antifreeze. My wife called Ford's service department to schedule an appointment to determine/confirm the problem. We were told that it sounds like the water pump was may be defective. On our way to the appointment, the vehicle shut down and had to be towed the rest of the way. Upon inspection, we were told that antifreeze had leaked into the engine, and further, the engine was damaged because of a broken timing chain.

27 Water Pump problem of the 2012 Ford Explorer

Failure Date: 01/02/2020

I have coolant leaking, I took it to a shop to be diagnosed and was told that it would cost over $2,000 since the water pump is in the front of the engine, there is only 132,000 miles on my car and I shouldn't be having this issue!!.

28 Water Pump problem of the 2011 Ford Explorer

Failure Date: 01/01/2020

Driving at 35+ entering on ramp mph the car lost all power and just stopped. The engine shut off. No warning lights or alarms went off beforehand. Once the car stopped, the engine light came on, the low pressure lamp too and an alarm sounded. I called a tow truck and had it towed to (told me my engine was milky destoyed)two dealears then to Ford. They called this morning and said the water pump went out causing catastrophic damage to the engine. The engine has to be replaced. They quoted $8,000. 00. Had to get a $10,000 loan. [to replace steering and engine] this is the first one (it seems to be headed in the same direction but only sooner) *please help me I can't afford this again**while driving on the highway, my power steering went out without warning. I lost all power steering and then the power steering alarm came on. Took it to Ford and had the power steering replaced at a cost of $1800. 00. Then, less then 2 weeks later while driving at 40 mph, the power steering went out again. And again, no warning lights until the power steering wen out. Ford said it was because my tires had low tread and I needed to replace my front tires, which we had them do. 8 months ago, the transfer case went out and had to be replaced also when placed in park vehicle shut off completely showing a low pressure oil lamp. Happened in my first engine now it's happening in this new one and its not 2yrs old yet just got the new engine may/ June of 2019. The first engine wasn't 10 years old . The first engine all this happened approximately between 2016 and 2019 ongoing until 2019 I guess the water pump gave up. O1 o1 2020 for the second engine on the same course as the first.

29 Water Pump problem of the 2014 Ford Explorer

Failure Date: 12/10/2019

2014 Explorer continuously leaking coolant near front passenger tire. Dealership refilled coolant and performed a pressure test and was unable to duplicate the problem. One year later, the vehicle is still leaking coolant and I have to keep adding additional coolant. I am concerned this is a water pump failure and cost to repair car would be upward of 8k.

30 Water Pump problem of the 2011 Ford Explorer

Failure Date: 11/15/2019

Tl the contact owns a 2011 Ford Explorer. While driving 40 mph, the accelerator pedal was depressed; however, the vehicle was sluggish and lost power. Also, the brakes and steering became inoperable and the oil pressure and check engine warning indicators were illuminated. The contact also heard an abnormal cranking noise. The vehicle was towed to an independent mechanic who stated that the water pump failed and oil was in the coolant. The dealer and manufacturer were not contacted. The failure mileage was 131,000.

31 Water Pump problem of the 2013 Ford Explorer

Failure Date: 10/04/2019

My car started to leak coolant I've had to keep topping off coolant, took it to a Ford dealership, stated it was my water pump which would cost about $2000 to fix. I am only at 108k miles & I was told by Ford that they do not need maintencing and would last till 150,000 miles.

32 Water Pump problem of the 2015 Ford Explorer

Failure Date: 09/19/2019

On my 2015 Ford Explorer XLT, the water pump which is encased inside the cyclone/duratec engine, broke and leaked coolant which was mixed with the oil, tge oil pan and the oil pump causing complete engine failure. There was no advance warning and Ford has not issued a recall although a number of models have been affected. This caused me to have to replace my engine at my expense. Ford motor company has not taken any steps to resolve my or this issue with the vehicle owner having to resolve the issue at their own expense.

33 Water Pump problem of the 2015 Ford Explorer

Failure Date: 09/19/2019

Beginning in 2007 and continuing through the present, Ford has equipped millions of vehicles sold under the Ford, Lincoln and Mercury brand names with the Ford cyclone engine, also known as the duratec engine. � unbeknownst to purchasers and lessees of these vehicles, the Ford cyclone engine contains a defect in design, manufacturing, materials and/or workmanship that causes the water pump to suddenly and prematurely fail�before the end of the useful life of the engine�and can lead to catastrophic engine failure. Affected vehicles Ford edge2007�2010 Ford edge2015�present Ford edge 2852011�2014 Ford Explorer2011�present Ford f-150 2822015�2017 Ford flex2009�present Ford fusion sport2010�2012 Ford taurus2008�present Ford taurus x2008�2009 Lincoln mkx2007�2010 Lincoln mkz2007�2012 Mazda 6 (3. 7l)2009-2013 Mazda cx-9 (3. 5l)2007 Mazda cx9 (3. 7l)2008-2015 Mercury sable2008�2009.

34 Water Pump problem of the 2013 Ford Explorer

Failure Date: 09/19/2019

Vehicle's water pump began leaking during a normal patrol shift. We have had several of these fail at various mileages and each repair that was not under warranty has cost us around $2000. 00 each time. I know these are not isolated incidents and that these water pumps fail often. I recall being at a fleet conference this past August and seeing a slide during a presentation from Ford and it showing the casting difference between the old style and new style pump. The old casting was thinner near the seal area and that allowed for excessive heat which caused the seal to fail. The new style pump has a thicker casting to prevent this fault. I would like to see a warranty extension or recall on the these pumps just like Ford ended up doing for the catalytic converters.

35 Water Pump problem of the 2013 Ford Explorer

Failure Date: 09/09/2019

The engine began leaking coolant caused by the water pump seal failing. We have had several others that also have had water pump failures.



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