Hatchback/liftgate Hinge Problems of Ford Explorer Sport

The contact owns a 2003 Ford Explorer Sport. The contact stated that the hatchback hinges fractured and detached from the vehicle. The vehicle was taken to the dealer for diagnostic testing. The contact referenced NHTSA campaign number: 04v442000 (structure); however, the VIN was not included in the recall. The manufacturer was notified. The approximate failure mileage was 58,000.

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The contact owns a 2003 Ford Explorer Sport. The contact noticed that the rear lift gate hinges were loose. The contact removed the rear glass window so it would not fall off of the vehicle. The vehicle was not inspected by a dealer or an independent mechanic. The manufacturer was notified and advised him that the vehicle was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 170,000.

The contact owns a 2003 Ford Explorer Sport. The contact stated that he noticed that the rear lift gate hinges were loose and the contact was concerned that the rear glass window would fall from the vehicle. The vehicle was not inspected by a dealer or an independent mechanic. The manufacturer was contacted and advised him that the vehicle was not included in a manufacturer's recall. The vehicle was not repaired. The failure mileage was unavailable. The current mileage was approximately 153,000.

The contact owns a 2002 Ford Explorer Sport. While the vehicle was parked, the contact noticed that the bolt which secured the rear hatchback window hinge fractured causing the window to slightly detach. Nhtsa recall campaign number 04v44200(structure:body:hatchback/liftgate:hinge and attachments) was related to the failure yet the contacts VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 103,000.

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The contact owns a 2003 Ford explorer xls sports. While the vehicle was parked the hatchback liftgate hinge broke and the glass fell but did not brake. He stated someone caught the glass. He called the dealer and was advised there was no recall for the failure. He referenced recall NHTSA campaign id number: 04v442000 (structure:body:hatchback/liftgate:hinge and attachments) and was advised that his vehicle was not part of the recall. The vehicle had not been repaired. The failure mileage was 77,000 and the current mileage was 77,100.

The contact owns a 2002 Ford Explorer Sport. The contact stated that the hinges on the liftgate strut fractured causing the glass to shift similar to the failure listed under NHTSA campaign id number: 04v442000 (structure:body:hatchback/liftgate:hinge and attachments). The manufacturer was notified who informed the contact that his vehicle was not included in the recall and offered no additional assistance. The dealer was not informed of the failure nor was the vehicle repaired. The current and failure mileage was approximately 71,000.

The contact owns a 2002 Ford Explorer Sport. The contact stated that she noticed that the rear liftgate latch hinges were fractured and causing the liftgate to improperly secure the glass. The vehicle was inspected by the dealer and informed the contact that she would need to replace both hinges on the rear liftgate. The vehicle was not repaired. The failure mileage was approximately 125,000. Updated 03/15/lj.

The contact owns a 2003 Ford Explorer Sport. While the vehicle was parked the contact noticed that the hinge on the rear liftgate was detached. There was a recall under the NHTSA campaign id number 04v442000 (structure: body: hatchback/liftgate: hinge and attachments). An authorized dealer was notified and informed her that the VIN was excluded from the recall defect. The vehicle had not been repaired when the complaint was filed. The failure and current mileages were 120,000.

The contact owns a 2003 Ford Explorer Sport. When attempting to open the rear liftgate, the contact noticed that the glass was loose and the hinge was failing. He was able to safely catch the glass before it struck the ground or himself. The vehicle was taken to the dealer and they stated that there was no current recall regarding the failure and the contact would be responsible for the repair cost. The manufacturer stated that no compensation would be provided because the vehicle was not included in a recall. Upon further investigation, the contact found NHTSA campaign id number 04v442000 (structure:body:hatchback/liftgate:hinge and attachments) for the same failure. The vehicle has not been repaired. The failure mileage was 97,200 and current mileage was 97,250.

The contact owns a 2003 Ford Explorer Sport. While driving approximately 45 mph on normal road conditions, an excessively loud rattle and wind noise was coming from the interior rear of the vehicle. The driver inspected the vehicle and observed that the liftgate hinge failed and the bolts loosened. The vehicle was taken to an authorized dealer for inspection. The technician stated the failure was due to the liftgate hinge which was a common problem with this vehicle. Nhtsa campaign id number; 04v442000 (structure:bodyhatchback/liftgate;hinge and attachments) is a identical to the failure; however, the vehicle was excluded from the recall since it only applied to four door vehicles. The vehicle was temporarily repaired and resumed operation with caution. The contact is aware of the safety risk involved. The failure and current mileages were 65,000. Updated 05/18/09. The rear defroster was inoperative. Updated 05/20/09.

The contact owns a 2002 Ford Explorer Sport. The contact lifted the rear hatch and opened the glass door. The hinge on the glass door loosened and caused it to fall and injure the contact's thumb. The hinge should be secured in place. The contact received a recall for this issue after he was injured. The recall applied to the Ford explorer and Ford Explorer Sports. The recall number was unknown. The failure and current mileages were 93,000.

The contact owns a 2002 Ford Explorer Sport. The contact noticed that the hinges in the liftgate were unscrewing. He locked the window to prevent it from falling. While driving approximately 65 mph, the window fell down and shattered. The contact took the vehicle to the dealer, but they offered no assistance. The manufacturer stated that the VIN was not included in NHTSA campaign id number 04v442000 (structure:body:hatchback/liftgate:hinge and attachments). He also experienced issues with the armrest. It would not open unless he forced it, which eventually caused it to fail. The current mileage was 79,015 and failure mileage was approximately 74,000. Updated 11/17/08 updated 11/18/08.

2001 Ford explorer liftgate glass hinge failure. Covered in NHTSA campaign #04v442000. Ford has only recalled a portion of the vehicles in this campaign and will not make repairs on the 2001 model years.

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The rear liftgate glass fell off the hinges. The falling glass damaged the rear defroster wires (can no longer be used) the hinge holding the glass broke off from the vehicle causing the glass to fall to the ground. It cost $130 at the Ford dealer. Nhtse recall 04v442 investigated this exact complaint and a recall was issued but Ford informed me that my 2002 Ford Explorer Sport was not covered under the recall because it was built in a factory not affected by the recall. The nhtse should consider re-opening this case as it is the same exact problem as the recall on the same exact make and model. All incidents of this failure of the rear liftgate glass hinges should be covered by Ford. Thank you.

Left side upper glass hinge on liftgate broke off July 13, 2006 @60890 miles , I had a similar problem in November 2004 @ 40014 miles in which I had to replace the right side upper glass hinge on liftgate.

Back window defect. The left-side hinge on the window of the hatchback fell off. Apparently a rivet came loose from the inside of the window causing it to separate from the hinge. The right side remained in tact. This is the same problem as indicated in a failure reported on August 23, 2003. I bought this vehicle brand new.

The hinge failed on the liftgate glass.

Back window defect - the left-side hinge on the window of the hatchback fell off. Apparently a bolt came loose from the inside of the frame and my window fell off. The right-side remained in tact, but was bent a bit. This is a defective part! I bought this car brand new two years ago and my window just falls off one day?!?!?!.

The metal is cracking around the hinge located on the rear hatch door. The dealership is aware of the problem.

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