Hatchback/liftgate Support Device Problems of Ford Explorer Sport

Rear liftgate window completely shattered. Vehicle was parked and been so for 3 hours. Temperature was about 60 degrees. There was no visible cracks or other defects. Was witnessed by several people. Did not just crack or break. It shattered into thousands or pieces. Was not being opened or closed. Vehicle was completely static.

See all problems of the 2003 Ford Explorer Sport 🔎.

When I open the back glass window, one hinge broke off. I try to set the window, the other hinge broke. I have to tie a rope to keep the glass from falling off. I find on line there is a recall for 2002 - 2003 Ford explorer liftgate glass hinge and strut brackets, NHTSA campaign id number: 04v442000. When I contacted Ford dealer and Ford company, they say my vehicle VIN is not covered by the recall. If other Ford expolorers are covered, why my VIN is not covered? is it because there are fewer Ford Explorer Sport built, and less people complain about the problem? I think the recall should expand to cover all explorer build in 2002 - 2003.

See all problems of the 2002 Ford Explorer Sport 🔎.

Left rear liftgate hinge failed/broke; liftgate glass almost fell off completely (but was still partially attached via right hinge). This happened when vehicle was parked. No obvious signs of "wear and tear"; liftgate hinge had been used normally for several years. Many other NHTSA reports list this defect (04v442000). Ford issued a recall several years ago (04s20), but it only covers a very specific and limited range of VIN numbers; mine was excluded. Many other 2003 Ford Explorer Sport owners report the same problem, yet nothing has been done to remedy this problem or compensate the affected owners for their losses. I had to pay "out of pocket" at a local private shop to get my hinge repaired.

Rear lift gate panel cracked while vehicle was parked. Concerns with unstable rear glass, ability of hatch to remain closed and operation of rear wiper. Glass instability a concern while driving and when using liftgate. Prior injuries have been reported.

The contact owns a 2004 Ford Explorer Sport. The contact stated that the vehicle was parked when she noticed that the hinge on the rear liftgate was not properly holding onto the glass. As a result, the glass was sliding down into the lift gate panel. The vehicle was taken to an authorized dealer and they were unable to diagnose the failure. The vehicle was not repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was unknown.

See all problems of the 2004 Ford Explorer Sport 🔎.

We were driving down the street and the hatchback/liftgate fell off the hinges. I have not been able to drive this car in over two years due to the fact that I cannot afford to pay for a manufacturer's defect. I have filed numerous complaints on this vehicle over the years. It has been sitting in the garage. I know that you investigated in 2008 rq08003. I hope we get some assistance. My previous complaint file numbers are 05687908: lists the engine blowing up, mirror falling off, cruise control shutting off, etc. But I have received no assistance from NHTSA. I have spent over $3,000. 00 on this car for manufacturing defects. (documented).

Part# 2l2z-98420a68-aa hinge and attachments for liftgate broke 08/04-2008. Recall campaign#pe04045-purchased another hinge from Ford parts dept. Invoice# 216039 on 08/04/2008-they did not tell me there was a recall on this part item- bought part and replaced it myself. 08/26-2012 the other hinge broke and called 1-888-327-4226 and was told recall was over- the Ford store never told me this part was recalled and charged me $43. 95. Now the other side of the hatchback hinge has broken and have been told I have to pay to get it repaired myself again. Never received any postcard for recall notice. This part is defective-both hinges have broken- I have paid for one hinge and replaced it myself and do not think I should have to replace the other one also and should be paid the $43. 95 I paid not even counting my time and labor and Ford should pay for the other side since this hinge is clearly defective.

: the contact stated the hatchback lift gate failed without warning while the vehicle was parked. Upon inspecting the vehicle the dealership determined the ball joint on the bracket cracked and broke due to rust. The entire lift gate had to be replaced. The replacement has not been made. Updated 03/17/06.

See all problems of the 1999 Ford Explorer Sport 🔎.