Automatic Transmission Control Module problems of the 2017 Ford F-150

I am filing a formal complaint regarding improper service practices, breach of safety recall protocols, and severe resulting vehicle damage committed by fox grand traverse Ford. On April 23, 2026, independent facility kinney’s complete auto repair replaced the lead frame connector on my vehicle. During service, the transmission pan was dropped and inspected. The transmission was certified clean, free of metal shavings, and operating normally. On August 3, 2026, a mobile service technician from fox grand traverse Ford performed safety recall 26s28 (pcm software update) at my workplace parking lot. Ford motor company’s official support guidelines explicitly state: "Ford mobile service is unavailable for recall 26s28. " servicing requires in-dealership pcm reprogramming and post-flash adaptive calibration. Because the service was performed in a parking lot, the technician omitted the mandatory post-flash adaptive learning drive cycle. The vehicle immediately suffered harsh shifting, hydraulic pressure spikes, and forward rolling while in reverse. Fox Ford now demands $7,883. 73 for a complete transmission replacement, falsely claiming there metal shavings in the gear box and that the damage was a "pre-existing condition," despite the recent clean pan inspection from April 2026.

Ford motor company put out a recall on the pcm. I had the recall performed and it has caused more damage to my truck. It now has eratic shifting, stuck gears, and going into limpmode. Ford forums show that this is an ongoing issue after the reset is performed creating an unsafe vehicle to drive. The check engine light is now on and was not prior to this recall reset.

My truck has shown wrench on dash multiple times, dropped gear several times suddenly. Less than 10 years old but over 150,000 miles so Ford has agreed to a fix under extended warranty program 26n04. Unfortunately they were allowed to add the phrase whichever comes first. This eliminates me from getting them to fix the cause which is the lead frame module. A pcm will not fix a bad part. This is a dangerous safety issue that should be fixed by Ford. Please save lives and get them to replace all lead frame modules if code finds it bad. It could affect anyone’s family member if an accident results.

Transmission failure/malfunction (known issue), harsh/delayed shifts, downshifting erratically, loss of power on the highway. I stopped driving the truck after having random loss of power going 75 mph, to having no acceleration and almost getting rear-ended twice. I took the truck in to holmes tuttle Ford in tucson, arizona to get the tcm reflashed. They confirmed the harsh/delayed shifting and told me it got worse after the reflash, but they were not able to reproduce the random loss of power. Whenever I experienced the truck going into "limp mode" there was a wrench warning lamp turning on. This is a known defect on the 10r80 transmissions, yet there is no safety recall on it. The truck has 100,242 miles on it.

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted to a lower gear, causing the powertrain warning light to illuminate. The contact received notification of NHTSA campaign number: 26v237000 (power train), and the vehicle was taken to a dealer where the pcm software update was completed; however, the failure recurred two days later. An independent mechanic was contacted, but the contact later received a remedy notification letter that the molded leadframe would be replaced as necessary under an extended coverage program. The vehicle was returned to the dealer, where it was diagnosed and determined that the leadframe had failed and needed to be replaced; however, the contact was informed that the repair was not covered under the recall or program because the diagnostic trouble code did not match the required specifications. The manufacturer was notified of the failure, but no assistance was provided. The contact stated that the manufacturer had failed to honor the recall repair. The vehicle was not repaired. The failure mileage was approximately 185,000.

Took my 2017 Ford F-150 in for a diagnostic on may 8 2026 for wrench symbol check engine light and issues down shifting and sliding tires shop manager and technician claimed the vehicle is unsafe to drive and talked to the service manager deemed the vehicle unsafe to drive wanted it grounded do to the safety concerns related to recall 26s28 (pcm/trs) stated the down shifting is cause catastrophic failure to all mechanical components transmission engine and rear end kidding the tires especially in wet weather the truck would cause a accident. . Cause the sliding of the tires. . So my truck is at apple Ford of lynchburg grounded as of may 9 2026 I still owe on the truck and have no ride dealer nor manufacture was willing to pay for a rental that cost $65 a day wanted me to pay then reimburse me once a remedy was available I cant afford that. . 1600 a month we are roughly 2 months away from hopefully a remedy being available stated by recall website. . So if my truck is showing all the signs of the described in the recall(26s28) has stated in it why is Ford not putting a do not drive on the recall for all these trucks if the technician seems them unsafe. . I shouldn't have to pay for a rental I cant afford cause Ford is lacking a remedy and wont even buy it back cause of safety issues codes po732 inccorect 2nd gear ratio.

The contact owns a 2017 Ford F-150. The contact stated that while driving at various speeds, the transmission downshifted and upshifted erratically. The power train and check engine warning lights were illuminated. The contact received notification of NHTSA campaign number: 26v237000 (power train), and the vehicle was taken to the dealer, where the pcm software update was performed; however, the failure persisted. The contact later received a notification that the molded leadframe would be replaced as necessary under an extended coverage program. The vehicle was returned to the dealer, where it was diagnosed that the leadframe had failed and needed to be replaced; however, the contact was informed that the repair was not covered under the program because the diagnostic trouble codes did not meet the required specifications. The contact stated that the manufacturer failed to honor the recall repair. The manufacturer was notified of the failure and informed the contact that the repair would be at the owner's expense, and the contact was advised to retain the receipts. The vehicle was not repaired. The failure mileage was approximately 168,000.

2017 f150 with only 48,330 original miles. Having issues with transmission stalling,jerking in between gears. After last night I have had enough due to an almost potentially fatal accident. While making a left hand turn the transmission stalled for way too long and an 18 wheeler came over the hill ( it’s a blind spot turn) and came very close to hitting me broad side of my truck. This issue could have costed me my life. The transmission fluid is fine as it was checked very recently at my last service less than 100 miles ago. The dealership wants 200 dollars just to hook it up to a computer just to see if the tcm is showing any codes. I have already had that checked for free somewhere else and it is not. The dealership will not do anything unless I pay for that to be done first. I cannot afford to give away 200 dollars for free. But if I give them 200 dollars then they can give me an estimate for repair that ranges from 1000 to 10,000 dollars which is what other customers have paid or been taken advantage of for that amount.

On 4 occasions, my f150 has went in reverse when transmission was in the drive position. The truck would travel backwards 3 to 5 feet before shutting off. The first time happened at a stop sign. Nearly backed into another vehicle. Pcm was reprogrammed. 2nd time occurred on leaving my driveway. Ford replaced an abs module. 3rd time happened in front of my house. Ford found bent pin on pcm. 4th time occurred at waste facility after unloading trash. Vehicle went in reverse when transmission was in drive. Vehicle went backwards at least 3 feet. Nearly backed into a Ford f250 and pinned driver of vehicle between the 2 trucks. Ford has changed a relay. I have contacted Ford by chat, phone, and email. The case manager refuses to communicate with me about this matter.

Component: 6r80 transmission lead frame safety: driving at 70mph on the interstate on 07/23/2025 and vehicle violently downshifted while in cruise control. Rear tires locked briefly. Driver and passenger were restrained by the seat belts or there would have been a loss of control. I was able to pull to the side of the road. Reproduced: this is the third time in a year that this has happened. Independent shop is scheduled to inspect. Dtc codes p061a and p0722 are logged in the pcm. Warning lamp: after the incident, an amber wrench icon was displayed. Still displayed after restart. Disappeared after 2nd start.

The contact owns a 2017 Ford F-150. The contact stated while driving 30-35 mph, the vehicle jerked while in first gear and briefly lost motive power before slamming into gear. The gear shifter notification disappeared. The contact pulled over to the side of the road and turned off the vehicle. The vehicle was restarted; however, the vehicle was driving rough before downshifting to first gear. The vehicle was taken to a dealer who diagnosed that the transmission lead frame was damaged, which short-circuited the pcm (power train module) and caused the transmission to fail. The contact was advised that the pcm and transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and transferred the contact to the NHTSA hotline. The failure mileage was approximately 66,000.

The contact owns a 2017 Ford F-150. The contact stated that on numerous occasions while the vehicle was idling or after the vehicle was started there was a loud rattling sound coming from the hood. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the variable camshaft time unit pcm reprogram for cam phaser rattle needed to be performed. The vehicle was not repaired. The contact referenced the customer satisfaction program: 21b10 (variable camshaft time unit pcm reprogram for cam phaser rattle) however, the manufacturer was notified of the failure, and the contact was advised to call the NHTSA hotline. The failure mileage was approximately 39,150.

The contact owns a 2017 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission started shifting abnormally. The contact stated that the vehicle was sputtering, vibrating, and shifting unexpectedly before returning to normal operation. There were no warning lights illuminated. The contact stated that the pcm had previously been reprogrammed under TSB: 17e01 (power train) prior to the failure. The vehicle was taken back to the dealer and the pcm was re-flashed; however, the failure reoccurred. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 63,000.

Vehicle is presently out of service for it's 3rd repair attempt of the same transmission related non-conformity and has been so for greater than a cumulative 30 days as of 10/4/17. The same safety issues occurred under identical driving conditions multiple times while traveling on the highway. While in motion on the highway at approximately 65 mph the vehicle's 10 speed automatic transmission locked up in 7th gear. At the exact time this defect occurred the �check engine� alarms and dashboard lights sounded. Thereafter, the vehicle was unable to downshift or upshift from 7th gear no matter what speed. Then vehicle engine stalled completely once maneuvered to an exit ramp and slowed to a point where 7th gear could no longer sustain forward operation. There is a documented 1st repair attempt appearing to be the identical issue but was made prior to my taking possession of the new vehicle. The second occurred on 8/29/17 at 427 miles on vehicle. And the 3rd on 9/14/17 and has been in service through present day. To date repair attempts have included in chronological order: replacing "all 4 speed sensors to transmission and the transmission internal harness"; replacing "tcm - transmission control module"; and in progress (incomplete) replacing the tcm "harness". The first two repair attempts had zero positive effect on the safety related non-conformity, and the 3rd 'in-progress' still has yet to be completed past the 30 days out-of-service period.