Table 1 shows one common equipment related problems of the 2020 Ford F-250.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
Component: air conditioning / heater subject: recurrent hvac system failure - passenger-side temperature control malfunction I am reporting a recurring failutre of the vehicle's hvac system affecting the passenger-side temperature control. Specifically the passenger-side air vents intermittently and repeatedly blowing hot air while the driver-side continue to operate normally with cooled air. This condition results in inconsistent cabin temperature control andrenders the air conditioning system ineffective for occupants on the passenger side. Timeline of failures and repairs: July 2023: initial occurrence of passenger side hot air condition. Vehicle was taken to authorized Ford dealership (mcree Ford). Repairs were performed; however the specific root cause either identified or not permanently corrected as another recurrence happened August 2025: took it back to mcree Ford due to an identical issue reoccurred where the passenger side was blowing hot air. They attempted to repair with the same technician and was again only a temporary resolution as the issue again occurred March 2026: passenger side blowing hot air for the third time. Took it to a different authorized Ford dealership (cook Ford) where again, it was identified as a blend door actuator issue. Safety concern: while the issue may appear to be a comfort concern, it presents a potential safety risk in high temperature environments such as texas. (heat related stress or illness for passengers) multiple authorized dealership seem to be unable to resolve the issue. Currently vehicle is with cook Ford and was advised that additional funding would be needed for a permanent fix. I've already been financially burdened with taking the vehicle twice to mcree Ford and now a third time to cook Ford for the same issue, and being told upfront that the failure may again happen. I request an investigation into this matter and hvac issue. Thank you.
Vehicle: 2020 Ford f?250 super duty VIN: [xxx] issue: front / chmsl camera intermittent or inoperative Ford csp 20b39 applies csp cannot be completed due to gateway module failure Ford has not responded despite multiple written requests I have personally sent emails to them sent April 6 sent April 9 sent April 16 4/29 - called and asked for coordination. Received no acknowledgment request for coordination with dealer to complete recall 20b39 [xxx] [xxx] > thu, Apr 16, 11:59?am (13 days ago) to crcfmc, [xxx] , [xxx] , [xxx] dear Ford customer relationship center, I'm writing to follow up again on my previous emails of April 6 and April 9 regarding my 2020 Ford F-250 super duty (VIN: [xxx] ). I have not received any response or confirmation of receipt. I want to correct my earlier characterization — after further research, I understand that 20b39 is a customer satisfaction program, not a safety recall. That said, the core issue and my position remain the same, and I want to lay out where things stand clearly. The situation: - my vehicle is covered under csp 20b39 (front view and chmsl camera — pcb conductivity issue causing intermittent camera operation) - the program is in effect through November 30, 2030 or 150,000 miles, and the repair is to be performed at no charge to the vehicle owner - my servicing dealer, santa margarita Ford, attempted to complete the csp work but could not because the vehicle's gateway module is not communicating properly - the dealer has advised that the gateway module must be replaced before the camera work under xxx can be completed my position: Ford issued csp xxx and committed to completing this repair at no charge. If the gateway module must be functional in order for Ford's own program to be executed, then resolving the gateway module issue is Ford's prerequisite to meet — not an out-of-pocket cost to push to the customer. I'm not asking for anything beyond information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
I was driving down the fm 112 in lexington TX. The rear glass exploded. The center glass was not damaged just the glass on both sides.
Leaving him with grandbaby and when we stopped I went to get her out of her car seat but the passenger side rear would not unlock. What would happen if the car was on fire and the door lock would not work properly. The driver said will rarely work properly with the physical key itself and now the auto locks don't work. Cannot believe this is not required to be repaired as it really jeopardizes the safety of infants in car seats. Such a easy fix for this type of possible safety issue. I have 3 Ford trucks and 1 Ford explorer but very concerned the newest is a accident waiting to happen with one of my grandkids and these inoperative locks.
2020 f250 experienced the death wobble while traveling on freeway at 70 mph after running over bumps .
While driving on the interstate, my truck began to lose power and decelerate. A fuel pump and engine warning light appeared. I began to lose power steering while decelerating. When I finally stopped and the truck turned off, I tried restarting which resulted in a cranking noise and was not successful in starting. I had to contact a towing company for assistance and my truck has been undriveable since this date (7/6).
High pressure fuel pump failure: on [xxx] while driving on the highway our 2020 f250 super duty VIN # [xxx] experienced a complete and sudden loss of power in the fast lane, creating an extremely dangerous situation. Our safety and the safety of others were at risk due to us merging across 4 lanes in heavy traffic with no power steering and no motor function, parking in a very narrow shoulder area and requiring a tow from the highway. After towing and a diagnostic evaluation, it was determined that the high-pressure fuel pump (hpfp) failed, a known safety concern with a recall issued our truck being built in kentucky on August 2, 2020 the cost of repairs are around $15,000. This vehicle is housed at a local diesel mechanic, and is available for inspection upon request, and has not been inspected by anyone currently. When will this recall be remedied? information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Water leaking inside on the windshield during heavy rain. All across the top. Headliner damp. Rear passenger side seat belt latch bolt keeps coming undone.
When temperature is below 32 degree clock spring in steering makes noise and causes steering to become stiff also renders horn in operable in positions while driving. I have brought this vehicle to get it fixed under warranty and the temperature raised to 40 degrees and everything worked as it should. I got cut off the other day and when I honked my horn it made no noise!.
Rec'd recall notice but with no available resolution offered to us. The letter says the risk is "a loss of motive power increase the risk of crash". We drive this truck on the regular. Also, we have a 2,000 mile trip planned with children in the truck. How do you expect us to drive this truck and take this planned trip when Ford's own words say we are at risk of a crash? will you put pressure on Ford to pay for us a rental vehicle until this is resolved?.
In re repeat complaints, 22s09 NHTSA recall number22v087 stephanie at Ford recalls arranged for lenoir city Ford to do a quick inspection of the underbody insulation. We agreed no other work was to be done. L. C. Refused to inspect the underbody insulation in re this NHTSA recall. The service writer was caught lying to me 4 times, demanding they could not do the inspection without an appointment (Ford rep said she had arranged otherwise) then stated they had to inspect wiring (irrelevant) and driveshaft (irrelevant, no loose insulation so there cannot be driveshaft damage). I put a google review on line (k8byp) with all these details. This is the third Ford dealer that has refused or failed to inspect for this safety hazard.
I am an engineer in several capacities (electronic, mechanical, automotive) and have studied motor vehicle fluids and lubricants in chemical and physical properties details. 2020 Ford 250 truck, not light passenger veicle. A Ford dealer, ted russell parkside, 9925 parkside dr in knoxville TN, sold me the wrong power steering fluid for this commercial vehicle (truck). Invoice [xxx] dated 10/02/2024. The purpose was routine maintenance on a nearly new truck. They sold me passenger car power steering (ps) fluid, not the correct motocraft automatic transmission fluid (atf) : 1. ) as clearly specified on page 367 of the vehicles owners manual 2. ) as obvious by looking at the dark red fluid, its obviously Ford atf I took the steering fluid back to this Ford dealer who blamed the mistake on a computer printout, which is a false excuse considering point 1. ) above. The parts manager tried to blame me for the mistake stating I hadnt supplied the vehicles VIN number so they could look up the correct fluid. That was a deliberate lie 1. ) the owner can find the correct fluid without knowing VIN as in 1. ) above 2. ) the dealers parts employee neither asked for the VIN nor went out to get it as the vehicle was on their parking lot at the time of sale, 3. ) an attempt at blaming the victim (me) which is a deliberate deceptive tactic replacing the steering fluid in this heavy truck with the wrong, passenger car fluid, will result in fluid failure because normal ps fluid does not have the high pressure additive chemicals that are in the correct atf. The wrong fluid will not lubricate the steering pump or rack in operation, especially at heavy loads, and cause excessive metal-to-metal wear and probably longer term steering failure which can result in accident or death. This further could be a deliberate fraud, as the un-knowing vehicle owner would see system failure at some time in the future without being able to link the steering failure to installing the wrong fluid. Information redacted pursuant to the freedom of inf.
Pulling my 5th wheel home to California today from williams az on the I-40 w. The truck has just over 53k miles. At least 8 times today my wife and I experienced the death wobble traveling on the I-40. These episodes were difficult to overcome as we were in freeway traffic. The front end shook so violently that it took everything I had to maintain my lane, slow down and not become involved in an accident or wreck. I have called Ford customer service and have received a case #. As well I have an appt Wednesday at the dealership.
Malfunctioning component is transmission safety has been affected by hesitation in shifting during normal driving, no catastrophic failure yet though vehicle has been inspected by dealership no warning lamps or dtcs issues are ongoing and stated this is "normal" for this transmission (was not an issue the first 65000 miles).
Electronic tailgate release has stopped working in a similar manner as my 2018 f150 which was recalled.
Was driving on the highway when my truck(2020 f250) dash lit up, steering got extremely heavy, no abs, no drive modes, lost of collision emergency braking, lost all trailering functions, lost auto 4 wheel drive, hill assist, hill decline assist while hauling 10,00lbs. Ran diagnostics and it appear to be a wheels speed sensor. However, it went away and is now an intermittent issue. I understand parts fail on a truck but I am extremely concerned that I lost all of my safety features as well as all my towing features while towing on a highway, yet the truck still drives. I couldn't imagine towing max capacity (22,500lbs) and losing all those functions, it would almost guarantee a crash. How can a vehicle this new be rendered useless with a small sensor malfunction and continue to drive.
On 8-22-2022 upon arriving at the work site my australian shepherd jumped from the cab of the truck catching her left front leg in the hole in the running board resulting in a severe compound fracture resulting in surgery.
Went over a bump and the car started shaking violently. Research has shown this is called the Ford death wobble. I had to stop on a busy street to get it to stop, which is dangerous.
After hitting a bump/pothole on the road a violent shaking took place throughout the vehicle, the steering wheel shook violently. I was able to slow down to approximately 10mph and the vibration stopped. I then continued on my journey. It happened another 5 times. This happened in a construction zone with no where to pull off. Through sheer strength I was able to control the truck, but vehicles behind me had to slow down as well. No inspection done as yet, vehicle going to dealer on 03/07/2022. Online reports of something similar called "death wobble". No inspection by police or insurance. No warnings or warning messages etc.
On numerous occasions when trying to accelerate to merge into traffic, the throttle does not respond to the request for multiple seconds, then power is returned and truck lunges. This has caused merging traffic to not understand my intention and they overcompensate. This also happens when trying to overcome another vehicle, which could lead to inability and raises risk of not having enough anticipated lead time to overcome other vehicle.
The contact owns a 2020 Ford F-250. The contact stated while driving at various speeds, the vehicle experienced unintended acceleration. The rpm revved up. The brake pedal was applied however, the vehicle was slow to respond and decelerate. Additionally, while reversing the vehicle accelerated without warning. The vehicle was taken to the local dealer on multiple occasions where it was diagnosed with a reprogramming needed and turbo adjustment. The vehicle was repaired however, the failure recurred. The vehicle was next taken to benson Ford, inc (4701 calhoun memorial hwy, easley, SC 29640, (864) 855-5383) and diagnosed that the transmission valve body needed to be replaced. The vehicle was repaired however, the failure recurred. The contact mentioned that he was concerned about driving the vehicle. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 1,000.
Frequently application of acceleration results in no response from vehicle. When making turns into traffic and acceleration is needed to avoid collision the truck will not respond to throttle input. This has resulted in many near miss situations.
Tailgate opens while towing a trailer.
Tailgate open while towing trailer.
While a trailer is attached to the truck, the tailgate opens automatically and without warning. The problem does not occur every time but does occur often while towing. It typically opens when first starting to move, whether forward or reverse. It may open repeatedly after closing and attempting to start moving again.