Diesel Fuel System Problems of Ford F-350 - part 1

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced the failure listed in the recall, causing the check engine warning light and “wrench” icon to illuminate. The vehicle was not repaired. The failure mileage was 49,000.

See all problems of the 2020 Ford F-350 🔎.

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The contact stated that upon contacting several dealers, including the local dealer, the dealers informed the contact that the recall part was not yet available. The contact was concerned for her safety while driving the vehicle. The manufacturer was contacted and confirmed that the part was not yet available. The contact had not experienced a failure.

The contact owns a 2017 Ford F-350. The contact state while driving 50 mph, the vehicle loss complete power, the contact turned the vehicle back and the vehicle began working as intended. The check engine warning light illuminated. An independent mechanic was contacted. The contact mention that this failure has occurred on several different occasions. The vehicle was taken to an independent mechanic where it was diagnosed that the high-pressure fuel system and module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance. The failure mileage was 133,000.

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The contact owns a 2021 Ford F-350 commercial vehicle. The contact received notification of NHTSA campaign number: 24v957000(fuel system, diesel); however, the part to do the recall repair was not yet available. The contact stated that the vehicle had failed to start. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted for the recall repair and informed the contact that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

See all problems of the 2021 Ford F-350 🔎.

The contact owns a 2017 Ford F-350 sd. The contact stated that upon starting the vehicle and activating the a/c to allow the vehicle to cool down due to the extreme heat, the contact went back inside the residence; however, the contact noticed that the engine had turned off independently. The contact attempted to restart the vehicle several times, but the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump had combusted internally, causing metal shavings to intrude the fuel lines and injectors. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was also referred to the NHTSA hotline to file a vehicle safety complaint. The failure mileage was approximately 49,000.

The contact owns a 2017 Ford F-350 sd. The contact stated while driving 65 mph, the contact drove over and object on the road and the check engine warning light and several other unknown warning lights illuminated. The contact stated that the vehicle was losing motive power. The accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the engine seized. The contact was able to coast to the side of the road. The contact attempted to restart the vehicle several times; however, the vehicle failed to restart. The vehicle was towed to the residence. A mechanic arrived at the residence and diagnosed the vehicle with high-pressure and low-pressure fuel pump failures due to the metal shavings inside the fuel rail and fuel injectors. Additionally, the egr valve was damaged. The contact was advised that the entire fuel system needed to be replaced. The vehicle was not repaired due to the cost. In addition, the vehicle was leaking engine oil while parked. The manufacturer was not informed of the failure. The failure mileage was approximately 172,000.

The contact owns a 2018 Ford F-350. The contact stated while driving 50 mph and coming to a stop, the vehicle stalled in the middle to the road. There was no warning light illuminated. The vehicle failed to restart and was pushed to side of the road. The vehicle was towed to the dealer, where it was diagnosed that the high-pressure fuel pump had exploded, causing metal shavings intrusion in the fuel system. The dealer determined that the entire fuel system needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 138,000.

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The contact's husband owns a 2022 Ford F-350 sd. The contact stated that while depressing the accelerator pedal, the vehicle lost motive power with the check engine warning light displayed on the instrument panel. The vehicle was taken to the dealer where a diagnostic test was performed, and the contact was informed that the high-pressure fuel pump (hpfp) needed to be replaced. The contact initially assumed that the vehicle would be covered under warranty; however, the warranty did not cover the repair. The contact was then referred to the manufacturer for assistance. The manufacturer referred the contact to the NHTSA hotline to report the failure. The vehicle was repaired out of pocket. The failure mileage was approximately 140,000.

See all problems of the 2022 Ford F-350 🔎.

The contact owns a 2022 Ford F-350sd. The contact stated while driving at 5 mph, the vehicle shut off with the check engine warning light illuminated. The contact used a diagnostic machine and diagnosed the vehicle and determined that the high-pressure fuel rail and high-pressure fuel rail sensor were defective. The contact replaced the high-pressure rail fuel sensor; however, the error code remained. The contact stated that while driving at an undisclosed speed, there was an abnormal popping sound coming from the vehicle, with the check engine warning light illuminated. The contact self-diagnosed the vehicle and retrieved a code that the low-pressure fuel rail was defective. The contact also discovered oil leaking out of the o-rings where the fuel injectors were located. The dealer was contacted, and the vehicle towed to the dealer. The dealer diagnosed the vehicle with a defective low-pressure fuel pump. Upon investigation, the contact linked the failure to NHTSA campaign number: 25v455000 (fuel system, gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to report the failure. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 61,000.

The contact owns a 2011 Ford F-350. The contact stated while reversing, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle stalled and failed to restart. There was no warning light illuminated. The contact stated that an independent mechanic arrived at the residence however, the vehicle failed to restart. The vehicle was towed to an independent mechanic. The contact was informed that the high-pressure fuel pump had failed, and the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 200,000.

See all problems of the 2011 Ford F-350 🔎.

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-350 used for hauling a 24-foot trailer. The contact stated that while driving 40 mph, the vehicle stalled. While driving and approaching a stop, the vehicle stalled. The vehicle restarted on one occasion. The reduced power mode message was displayed. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who determined the failure was due to the high-pressure fuel pump. The vehicle was repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed about NHTSA campaign number: 24v957000 (fuel system, diesel). The failure mileage was approximately 56,000.

The contact owns a 2025 Ford F-350sd. The contact stated that while operating the vehicle, the message "499 miles remaining of def" was displayed. The contact indicated that the message was displayed even though the def was 75% full. The failure had occurred on several occasions. The vehicle was taken back to the local dealer who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100.

The contact owns a 2017 Ford F-350. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated but the contact was able to drive to destination. However, upon attempting to leave from the location, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the high-pressure fuel pump, resulting in damages to the fuel system. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 24v957000 (fuel system, diesel), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 173,000.

The contact owns a 2017 Ford F-350. The contact stated while driving 65 mph and hauling a light trailer, the message "loss of power" was displayed. The contact stated that the vehicle was losing motive power. The accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the vehicle stalled, and the contact was able to coast to the side of the highway. The contact attempted to restart the vehicle several times however, the vehicle failed to restart. The vehicle was towed to a local dealer to be diagnosed. The dealer determined that the fuel pump module had failed and needed to be replaced. The vehicle was repaired; however, the contact received a call from the dealer stating that the high-pressure fuel pump had also failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA campaign number: 24v957000 (fuel system, diesel); however, the model year vehicle was not included in the recall. The manufacturer was informed of the failure. The failure mileage was approximately 150,000.

The contact owns a 2021 Ford F-350. The contact stated that while driving at an undisclosed speed, the loss of power warning light illuminated. The contact parked the vehicle and turned off the vehicle. The contact attempted to restart the vehicle however, the vehicle failed to start as intended. The vehicle was towed to the dealer where it was diagnosed with a contaminated fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when parts would become available. The failure mileage was approximately 112,000. VIN tool confirms parts not available.

The contact owns a 2022 Ford F-350 sd. The contact stated while driving 15 mph, the vehicle lost motive power and vehicle stalled. The contact stated there was an abnormal sound coming from the engine. An unknown message was displayed on the instrument panel. The vehicle failed to restart and was pulled into a gas station by another driver. The vehicle was then towed to the residence. A mobile mechanic diagnosed that the cp4 pump had failed. The contact was informed that the cp4 pump needed to be replaced. The vehicle had not been repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 90,000.

The contact owns a 2020 Ford F-350. The contact stated while driving 45 mph, the vehicle inadvertently lost motive power, and the message "battery mode" was displayed. The contact was able to coast over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the cp4 high-pressure fuel pump. The contact was informed that the fuel pump had broken apart, allowing debris to travel throughout the fuel system, resulting in damages to the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 24v957000 (fuel system, diesel); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 149,000.

The contact owns a 2021 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel). The contact stated while driving 30 mph, the vehicle hesitated and stalled. The contact stated that an unknown warning light was illuminated. The vehicle was not able to restart. The vehicle was towed to a dealer where it was diagnosed and determined that the high-pressure fuel pump had failed and sent shards throughout the fuel system, and the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 106,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the repair was not yet available. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and lurched forward. There was no warning light illuminated. The contact had not taken the vehicle to an independent mechanic or dealer. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA campaign number: 24v957000 (fuel system, diesel). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 82,951. VIN tool confirms parts not available.

The contact owns a 2019 Ford F-350. The contact stated while routine maintenance was being completed on the vehicle by a certified mechanic, the contact was informed that there were metal shavings inside the fuel pump. The mechanic informed the contact that the fuel pump needed to be replaced. The vehicle had not been repaired. The contact searched online and became aware of NHTSA campaign number: 24v957000 (fuel system, diesel) and related the failure to the recall. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 65,788.

See all problems of the 2019 Ford F-350 🔎.

The contact owns a 2019 Ford F-350. The contact stated that he had not experienced any failures. However, the dealer is refusing to inspect the vehicle. No warning lights were illuminated. The manufacturer was made aware of the issue. The contact was advised to contact the NHTSA hotline to file a report. After some investigation the contact is relating the issue to the manufacturer recall number: 24s78. The VIN was not included in the recall.

The contact owns a 2011 Ford F-350. The contact stated that while driving approximately 30 mph, the vehicle lost automotive power and stalled. During the failure, diesel fuel and oil spilled from the engine. The vehicle was towed to the local mechanic who diagnosed that the strap that secured the fuel injectors had failed, causing the fuel injectors to eject from the engine. The contact was advised that the fuel injector straps, fuel injectors, and several fuel hoses needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 40,000.

The contact owns a 2017 Ford F-350. The contact stated that the check engine warning light illuminated, and the vehicle was taken to a local dealer to be diagnosed. The contact was informed that the diesel particulate filter was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced customer satisfaction program: 20m06 as the possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.

The contact owns a 2021 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving on the interstate at 75 mph, the vehicle started to lose motive power. The contact veered to the right to exit the highway while the vehicle was losing power and eventually stopped. The check engine warning light was illuminated. The vehicle was towed to the dealer to be diagnosed. The dealer diagnosed the vehicle with a fuel system shutdown and high-pressure fuel pump failure. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle would not be repaired until the second quarter of 2025. The failure mileage was approximately 113,000. VIN tool confirms parts are not available.

The contact owns a 2017 Ford F-350. The contact stated while driving at approximately 35 mph, dtc: p203b was displayed on the instrument panel. The contact stated that the code was constantly illuminated and was illuminated when the vehicle was started. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the reductant tank sensor had failed and needed to be replaced. The dealer advised the contact that there had been a manufacturer recall for the failure, but the VIN was not included. The contact was not provided the manufacturer recall number by the dealer. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to NHTSA hotline to report the failure. The failure mileage was approximately 96,000.

The contact's husband owns a 2020 Ford F-350. The contact stated that while her husband was driving at highway speeds, the vehicle shut off without warning. Due to the failure, the vehicle was towed to a dealer where the vehicle was diagnosed with a high pressure fuel pump failure. The contact was then informed that part for the repair was on backorder and the vehicle was towed back to the contact's home. The contact then received notification of NHTSA campaign number: 23v905000 (fuel system, diesel) however, the part to do the recall repair was not yet available. Multiple dealers in the area were contacted and each dealer stated that parts were unavailable. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2021 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving on the highway at 55 mph, the vehicle decelerated to 40 mph, lost automotive power, and stalled. The contact stated that the message “please slow down – engine protection mode” was displayed. The contact pulled over to the side of the highway and restarted the vehicle; however, the vehicle started shaking abnormally before shutting off independently. The vehicle was towed to a local dealer to be diagnosed, and the contact was informed that the fuel pump was faulty and had caused damages to the engine. The contact was informed that the engine and the fuel pump needed to be replaced. The vehicle was not repaired. The approximate failure mileage was 108,000. VIN tool confirms parts not available.

The contact owns 2020 Ford F-350 the contact stated while driving 25 mph, the vehicle was quiet, and the vehicle lost power independently. No warning light was illuminated. The contact pulled over to the right side of the road while waiting for tow assistance. An independent mechanic was contacted. The vehicle was towed to an independent mechanic and the contact was informed that the fuel pump was damaged and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA campaign number: 24v957000 (fuel system, diesel). The manufacturer was notified of the recall and informed the contact that parts for the NHTSA campaign number: 24v957000 (fuel system, diesel) was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 124,000. VIN tool confirms part not available.

The contact owns a 2021 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA campaign number: 24v957 (fuel system, diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while one of his employees was driving approximately 45 mph, the vehicle lost motive power. The contact stated that a person in a residential area assisted with pushing the vehicle to the side of the road. The check engine warning light was illuminated. The vehicle failed to restart and was towed to an independent mechanic who was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The vehicle remained with the independent mechanic and had not been driven since. The failure mileage was approximately 112,000. VIN tool confirms parts not available.

The contact's son owns a 2021 Ford F-350. The contact stated that while her son was driving at various speeds, the vehicle would shut off without warning. Initially, her son was forced to reset the vehicle by unhooking the battery; however, the vehicle often struggled to remain running after restart the vehicle. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 88,000. VIN tool confirms parts not available.