Diesel Fuel System Problems of Ford F-350 - part 2

The contact owns a 2021 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the upper fuel filter had been leaking diesel fuel. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the failure was linked to the recall. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 180,000. VIN tool confirms parts not available.

See all problems of the 2021 Ford F-350 🔎.

The contact owns a 2022 Ford F-350 sd. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See all problems of the 2022 Ford F-350 🔎.

The contact owns a 2021 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000(fuel system, diesel); however, the part to do the repair was not yet available. The contact stated that while driving at approximately 65 mph, the vehicle stalled. There was no warning light illuminated. The contact was able to coast to the side of the highway road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and determined that the fuel pump had failed, causing debris to spread in the fuel system. The dealer determined that the fuel pump and the fuel system needed to be replaced. The engine was also inspected for damage. The vehicle was repaired. Upon receiving the recall notification, the manufacturer was contacted for reimbursement; however, the manufacturer advised the contact that reimbursement would be provided once the recall remedy became available. The failure mileage was approximately 150,000. VIN tool confirms parts not available.

See all problems of the 2020 Ford F-350 🔎.

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was illuminated, and the low fuel pressure message was displayed on the instrument panel. The contact stated that while driving at various speeds and attempting to accelerate, there was a lag in motive power. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the fuel filters had failed. The fuel filters were replaced. The manufacturer was not made aware of the issue. The failure mileage was 120,000. VIN tool confirms parts not available.

The contact owns a 2021 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel) however, he had had a failure of the diesel fuel pump prior to receiving the recall letter. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact was observing that the check engine warning was illuminated and that he was having engine misfires. The contact stated that he was also hearing abnormal noises from the engine compart all prior to receiving the recall letter from the manufacturer. The contact stated that the failures were reoccurring until he was no longer able to start the vehicle. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the high-pressure diesel fuel pump had failed. The fuel pump and the fuel system needed to be replaced. The vehicle was repaired. The failure mileage was approximately 128,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford F-350. The contact stated that while driving at an undisclosed speed, the "engine power reduced" message was displayed on the instrument panel before the vehicle lost automotive power. The check engine warning light was illuminated. The contact stated that the vehicle was previously towed on several occasions for the failure and the fuel system was replaced. The vehicle was recently towed to a dealer where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA campaign number: 24v957000 (fuel system, diesel). The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

See all problems of the 2018 Ford F-350 🔎.

The contact owns a 2023 Ford F-350 sd. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed and determined that metal shavings were found inside the fuel system and that the fuel system needed to be replaced. The contact stated that the insurance company inspected the vehicle and found metal shavings inside the fuel tank. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.

See all problems of the 2023 Ford F-350 🔎.

The contact owns a 2016 Ford F-350. The contact stated while driving 60 mph, there was an abnormal knocking sound coming from the engine compartment. The vehicle was taken to the local dealer where it was diagnosed and determined that the cylinder was not operating as needed, and there was engine damage. The vehicle was not repaired. The vehicle was previously taken to the local dealer, summerville Ford (9700 dorchester rd, summerville, SC 29485); where it was diagnosed and determined that there were metal shavings in the fuel system in the high-pressure fuel pump. The vehicle was repaired; however, the failure recurred. There was black smoke while driving and the check engine warning light was illuminated. The contact stated that the turbo charger, body mounts, and coolant pump were replaced; however, the failure persisted. The manufacturer was not yet contacted. The failure mileage was approximately 82,800.

See all problems of the 2016 Ford F-350 🔎.

The contact owns a 2017 Ford F-350. The contact stated while driving at various speeds, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was towed to a local independent mechanic, where it was diagnosed that the fuel system needed to be replaced. An unknown local dealer was contacted. The contact related the failure to an unidentified NHTSA campaign number; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 180,000.

See all problems of the 2017 Ford F-350 🔎.

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to start intermittently and required several attempts before the vehicle started. The contact stated that while driving approximately 45 mph, the vehicle lost power and coasted to the side of the road. The vehicle was restarted after several attempts. The vehicle was taken to the dealer and was diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced; however, the repair was not covered under the recall. The contact was unable to confirm what repair was completed. The failure recurred the following. The contact stated that the failure had occurred approximately 10 times. The vehicle had not been repaired. The dealer was contacted. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The contact stated that occasionally the vehicle failed to start as intended while using the push-to-start feature. No warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with a fuel pressure pump failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

The contact owns a 2021 Ford F-350. The contact stated while driving at an undisclosed speed, the warning light illuminated indicating to pull the vehicle over. The contact drove the vehicle to the shoulder of the road. The contact stated that the vehicle lost motive power. The contact exited the vehicle and checked all the fluids. The contact stated that the fluid levels were at sufficient levels. The vehicle was inspected by an independent mechanic and the vehicle was diagnosed as fuel contamination. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The contact was advised of a recall NHTSA campaign number: 22v013000(fuel system, diesel) which had a similar failure description, however the contact's VIN was not associated with the recall. The vehicle was towed to the dealer where it was diagnosed with a failed fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA hotline and report the failure. The failure mileage was approximately 58,000.

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle occasionally experienced a loss of automotive power. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with a fuel pump and fuel hose failure. The contact was informed that the fuel pump and fuel hose needed to be replaced. The vehicle was left at the local dealer pending the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 336,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford F-350. The contact stated while driving at various speeds, there was an abnormal fuel odor coming from the vehicle. The vehicle was taken to a dealer, and a fuel leak was discovered in the secondary fuel filter. The vehicle was repaired under warranty. Recently, the same failure reoccurred, and the vehicle was taken back to the same dealer for repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 77,000.

The contact owns a 2011 Ford F-350 sd. The contact stated while driving 50 mph, the vehicle jerked and lost motive power. The contact was able to pull over to the side of the road. The check engine warning light was illuminated. The vehicle was restarted; however, the vehicle drove at a reduced speed. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that metal shavings were found in the fuel filter. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.

See all problems of the 2011 Ford F-350 🔎.

The contact owns a 2006 Ford F-350. The contact stated that while the vehicle was parked, the contact noticed that fuel was leaking underneath the front driver's side of the vehicle. The vehicle was taken to an independent mechanic, who replaced the fuel pump block-off plate and plug. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 190,000.

See all problems of the 2006 Ford F-350 🔎.

The contact owns a 2019 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel diesel particulate sensor needed a manual regeneration. The vehicle was repaired per Ford TSB numbers:19-2343 and 21-2052; however, the failure recurred after 2,000 miles. The vehicle was taken back to the dealer, where it was diagnosed that the fuel diesel particulate sensor needed a manual regeneration, and the def pump and injector had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 77,000.

See all problems of the 2019 Ford F-350 🔎.

The contact owns a 2020 Ford F-350. The contact stated while driving 70 mph, the check engine warning light illuminated. The vehicle experienced reduced power and went into limp mode. The contact was able to continue driving. The vehicle was taken to the dealer the following day. The dealer diagnosed the vehicle and determined that the diesel exhaust fluid (def) tube assembly needed to be replaced. The dealer informed the contact that it was a common failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.

The contact owns a 2021 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while depressing the accelerator pedal after stopping, the vehicle was slow to respond. The contact stated that there was several minutes before the vehicle responded as needed. The contact stated that the failure occurred after coming to a full stop. The contact stated there was no warning light illuminated. Additionally, the contact stated that while towing a loaded trailer, the vehicle was losing traction, and the rear end was swaying to the right and to the left. The contact had not taken the vehicle to a dealer to be diagnosed or repaired. The contact stated that during the failure there were several unknown warning lights illuminated. The contact stated that 3 months after purchasing the vehicle, the vehicle experienced brakes failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that all four brake pads and calipers needed to be replaced. The vehicle was repaired; however, the contact stated that the failure recurred while depressing the brake pedal, with an abnormal metal-on-metal sound coming from the brakes. The contact stated that the brakes were independently slowing the vehicle. The failure mileage was approximately 37,000. VIN tool confirms parts not available.

The contact owns a 2012 Ford F-350. The contact stated while driving 70 mph, the vehicle lost motive power and the vehicle was smoking. Additionally, the contact noticed a clinging sound coming from the engine compartment. The contact stated that an 18-wheeler that was driving behind the vehicle, almost crashed into the rear of the vehicle. The contact was able to get the vehicle to the shoulder of the road safely and exited the vehicle. The contact stated the vehicle was engulfed with heavy smoke, but a fire was not present. The contact was concerned for her safety. The vehicle was towed to the dealer where it was diagnosed with a failed fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 116,000.

See all problems of the 2012 Ford F-350 🔎.

The contact owns a 2020 Ford F-350. The contact stated that while driving 60-63 mph, the vehicle began to shudder and lost motive power and stopped. The contact stated that several unknown warning lights were illuminated after the failure. The contact had to abandon the vehicle on the highway due to safety concerns. The vehicle was towed to his place of employment. The vehicle was then towed to the local dealer, where it was diagnosed and determined that the fuel pump had exploded through the fuel system line. The fuel line and engine were contaminated. The vehicle was not repaired. The manufacturer was not contacted. Additionally, after the failure, the contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 192,202. VIN tool confirms parts not available.

The contact owns a 2017 Ford F-350. The contact stated that while driving at an undisclosed speed, the speed limit restriction warning light illuminated. The contact stated when he depressed the acceleration pedal, the speed odometer did not go above 50 mph. The vehicle was taken to the dealer where it was diagnosed with a failed diesel injector. The diesel injector needed to be replaced. The contact was informed that the part was on back order and was placed on a special parts request list for express delivery. The vehicle is scheduled to be repaired tomorrow. The manufacturer was made aware of the failure. The failure mileage was approximately 66,400.

The contact owns a 2020 Ford F-350. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning light was illuminated. The contact stated that the failure persisted. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2017 Ford F-350. The contact stated while driving approximately 65 mph the vehicle engine stalled. The contact was able to coast to the side of the highway. The contact stated that the "reduced power" and "check engine" warning lights illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the high pressure fuel pump (diesel) needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact stated that two months later the identical failure of the high pressure fuel pump reoccurred and again the vehicle stalled. The contact had the vehicle towed to a different dealer who diagnosed the vehicle and determined that the high pressure fuel pump had failed and that the resulting failure had damaged the fuel system. The vehicle was not repaired. The failure mileage was 166,767.

The contact owns a 2023 Ford F-350 sd. The contact stated while driving 50 mph, the diesel exhaust fluid (def) message was displayed; with the “default see owner’s manual” displayed. The contact pulled over to the side of the roadway and turned off and restarted the vehicle, and the vehicle failed to exceed 5 mph. The dealer was contacted but no assistance was provided. The vehicle had not been diagnosed. The manufacturer was not contacted. The failure mileage was 192,000.

The contact owns a 2022 Ford F-350 sd. The contact stated while starting the vehicle with the brake pedal depressed, the rpm rose to the red line. The contact turned off the vehicle and then restarted the vehicle made sure that the accelerator pedal was not depressed. After restarting the vehicle with the brake pedal depressed, the rpms increased immediately, and the vehicle lunged forward. The contact placed the vehicle into drive which had caused the rpms to immediately decrease. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure due to not being able to duplicate the failure. The dealer did not have the diesel mechanic-certified staff needed to repair the vehicle. The vehicle had not been repaired. The vehicle was towed to another dealer who had the diesel mechanic-certified staff needed for the repair. The second dealer was unable to determine the cause of the failure. The vehicle had not been repaired due to an aftermarket air intake. The manufacturer had not been made aware of the failure. The failure mileage was 7,420.

The contact owns a 2019 Ford-350. The contact stated while driving at 70 mph, the vehicle lost motive power. The low fuel pressure warning light was illuminated. The vehicle was started. The vehicle was driven to the shoulder of the roadway. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the vehicle had been to the dealer several times for the failure. In addition, the low-pressure fuel pump was replaced in 2024; however, the failure reoccurred. In addition, the contact stated that the vehicle was taken to the dealer more than fourteen times regarding the failure. The contact stated that the failure occurred while the vehicle was driven above 50 mph. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 154,000.

The contact owns a 2018 Ford F-350. The contact stated that while operating the vehicle, the odor of diesel fuel was present inside and outside the vehicle. Upon inspection, it was discovered that the diesel fuel was leaking from the fuel filter inside the engine compartment and onto the ground. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 160,000.

The contact owned a 2021 Ford F-350. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power and was unable to accelerate as needed. The contact was able to reach to drive to the residence, where the failure persisted. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure high-pressure fuel pump (hpfp). The vehicle was repaired. After investigating the failure, the contact attributed it to NHTSA campaign number: 24v957000 (fuel system, diesel). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The contact had since sold the vehicle. The failure mileage was 280,000.

The contact owns a 2016 Ford f-250. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost significant motive power. The contact was able to reach her destination but had to periodically start the vehicle and let it run to ensure that it would remain operable. No warning lights were illuminated on the instrument panel. The vehicle was taken to the dealer, who determined the diesel exhaust fluid tank had frozen, requiring replacement. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.

The contact owns a 2017 Ford F-350. The contact stated that a "water in the fuel system" warning message appeared on the instrument panel. The contact watched videos online that showed him how to drain and prime the fuel system to correct the failure; once he performed the repair, the warning light disappeared. When the contact refueled the vehicle, the warning message displayed, and the vehicle began to hesitate upon depression of the accelerator. The vehicle was towed to the dealer and the contact was informed that there was def (diesel exhaust fluid) in his fuel tank which caused the failure. The contact disputed the diagnostic result and stated that he did not place def fluid in the fuel tank. The manufacturer was notified of the failure and referred him to the NHTSA hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 68,000.

The contact owns a 2016 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the diesel particulate filter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to customer satisfaction program: 20m06 (diesel particulate filter warranty extension) however, the VIN was not included. The failure mileage was approximately 36,000.

The contact owns a 2016 Ford F-350. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the diesel particulate filter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA hotline. The failure mileage was approximately 44,000.