Transmission Noise problems of the 2012 Ford Fiesta

Om Sunday March 28,2021 my husband and I attended a auto auction. When the dealer brought out a 2012 Ford Fiesta. Before bidding started everything looked and sounded alright. We ended up paying $3200. 00 for a vehicle that they failed to provide faulty problems. Car has a lien on it. After driving off the lot I came to a red light when it turned green the car started sputtering loosing fuel as well as acceleration. I than pulled into the a parking at the gas station to see what was going on. And to my knowledge it was the transmission making noise as well as slipping, spark plugs, oil change. I then drove back to the car but everyone was gone for the day. I tried calling the office the next day and left messages. No response what so ever. The girls are really unorganized and should treat others the same you would treat them. I am writing this letter to inform everyone I was sold a vehicle that shouldn't have been on the road. I was also told today 4/5/21 that on March 5th a lien was filled out and turned in. I'm requesting the amount I paid for this lemon law vehicle along with compensation for giving false information.

My vehicle while stopped at an intersection lurched forward almost hitting another vehicle. I was stationary with my foot fully compressing the brake. Then out of nowhere my engine area started making a strange noise and I lurched forward several feet almost colliding with a vehicle in the intersection. This was on a country road in an intersection. I believe this may be due to the recent transmission issues Ford has admitted to.

I own a Ford Fiesta 2012, I have taken good care of it. Driven it well checked it often and never crashed it. I bought it in March 2014, got a letter later stating the transmission issue and warranty extension till 100k. Now that my car is having problems I took it in, it shutters and doesn't accelerate well and makes a really loud noise when driving. I have almost crashed several times due to malfunction when going from stop to go or trying to accelerate on the freeway. I do not feel safe in the car what so ever and am scared to drive it again until the issue is completely gone. This car is not safe at all. At times I have had a hard time going from a stop sign. I would stop and then when I am able to go my car jerks back and refuses to accelerate. I do not abuse my car, I drive speed limit and only on paved highways and streets. I have read many cases concerning this issue in this car and so I know the transmission is at fault and it is a manufacturer problem not the drivers. Ford has recalled the clutch and transmission but now states they cant fix my transmission under warranty only the clutch. I did not cause the transmission to malfunction I shouldnt have to pay for their problems and fault. I want Ford to either replace my transmission for free or just buy the car back. I do not feel safe driving it and putting my life and others at stake, having no control of my cars jerky movements and having it stall on me even tho it is a automatic car. I often feel like I am driving a manual car that I have no control off, it is scary! I do not feel safe at all and am constantly in fear driving it feeling like it may break on me any second and cause a crash harming me and possibly others. It is currently at the dealers and I am trying to contact Ford about my transmission but I will not pay 4000 dollars for a new transmission when I am not at fault here.

In early 2013, I took my car to my dealer because of transmission concerns, they told me it was normal for my transmission. December 2013, my car would balk, did not want to proceed when I pressed on the gas pedal. Took it back to my dealer. They found the problem with my transmission. They stated they did not have the part. I explained I was getting ready to go out of town. The service advisor stated, it would not be safe for me to drive my car. I ended up leaving my car there & rented a car for 2 weeks. Less than a year later, same thing. They replaced the part. After that visit, there was a terrible racket coming from underneath my car. Less than a year later, had to have the part replaced again. I complained about the noise. They told me it was wind noise from coming from a heat shield. I moved to another state, my car could hardly go up a hill. Took it to a Ford dealer. I needed that part replaced again & needed bearings & other parts replaced in my transmission. The noise was still there & they found another problem with the internal parts of my transmission. They had to completely rebuild my transmission.

I first submitted a report on this site back in December 2013 regarding issues with my transmission/clutch. I had owned the car for a year and had about 36000 miles on my car when it started stalling but the issues probably started around 20-25,000 miles. Although I do recall one instance about 6 months after I bought the car when the engine/transmission seemed to cut short on the highway. Most of the transmission issues involved shuddering/shaking and growling noise/stalling sensation when in 1st/2nd gear. My mechanic (non-Ford related) mentioned it didn't seem normal. A few weeks later my car semi-stalled in an intersection. I took it to Ford, they kept my car for a month until they got the part and "fixed" it. A few months later I got a letter stating there were issues with transmission. But no formal recall which is shocking. Now a year and half later and about 15,000 more miles on my car I have started feeling that same sensation when driving. I know the issues with my transmission is starting again. I recently moved out of state, and the dealership I called is giving me the run around when bringing it in (no available appointments for weeks, no free rental car which if it's under warranty I should get). Plus there is the door/latch recall. This car is unsafe, I'm shocked there hasn't been more recalls or taking the cars with this type of transmission off the road. I already contacted Ford regarding my frustrations with this car. They've extended the warranty but what good will that do when the warranty is up and the transmission is failing every 20,000 or miles or so? or when someone gets hurt? the fair thing for them to do is apologize for their mistakes, take the cars off the road, and reimburse people for the cars. Investing in quality car that is safe and reliable is important. Ford is not it.

I purchased my "new" vehicle in August 2012 and very soon there after I heard a rattling noise in the front of the car. The dealership made a date for me to bring the car in. They stated that they were not able to hear the noise but that Ford was aware of the problem because other people have had the problem. Close to my second oil change date I brought my vehicle in and asked if they would again try to hear the noise because it drives me crazy. They again stated that they did not hear the noise and that Ford is aware there is a problem. On my 10,000 check up I again asked that the service person check out the noise well apparently by this time Ford had figured out that there was a shield in the transmission that needs to be sealed. On may 16th I was told the part would be at the service station in a couple of days. Today is the 30th no call and no part and now I am told the end of June. I am moving out of state and need to drive my rattling broken down transmission 2,000 miles in my what was supposed to be a brand new car. August will be a year. It is not fair I still pay my loan for my broken down piece of junk.

I leased a 2012 Ford Fiesta in March 2012. Shorty after, I contacted my dealers service department about grinding/knocking noises when I accelerate. They told me it was normal for the "new" transmission in the Fiestas. The noises got louder and more frequent so I took it in. They heard noises and said there was nothing they could do. Multiple trips to service, had parts changed with no change in noises. On one appointment, found they had to pull my transmission for multiple leaks, new seals, etc. Car was ok for a little while, but concerns back with noises, jolting, jerking, lack of acceleration. Dealership would take it out and say they experienced what I had been saying, but nothing they could do. According to Ford, it was operating within normal parameters. After some time, they would not take the car back again for service so I began going elsewhere. After multiple service visits for the sames reasons, I was finally into September 2014 and finding they had to order me my 3rd clutch. I waited months, with no answers or explanation from Ford, and part finally arrived 1/25/15. . . 5 months after ordering!!!! repeated calls to Ford that car was stalling, severe jerking, lack of acceleration, etc. And all they would say is work with service, nothing they could do. I have read many reviews and stories of people with same issues, poorly functioning transmissions in the Fiestas and other model Fords. Ford refuses to take responsibility of fixing, they just extend the warranty which is not fixing the immediate problems or keep from happening again. I am in the process of trying to terminate my lease.