Noises During Shifting problems of the 2014 Ford Fiesta

The contact owns a 2014 Ford Fiesta. While driving 15 mph, the gear shift failed. While trying to accelerate, the vehicle made loud noises, shook violently, jumped, and lunged forward. The vehicle was not diagnosed nor repaired. The failure continued to occur intermittently. The VIN was not available. The approximate failure mileage was 24,000.

I purchased this vehicle new in 12/2014. When purchasing, it was represented as having an automatic transmission. The window sticker also identifies as an automatic trans. The car hesitates when starting from a stop positon. Shifting is irregular and the engine races between various shifts, I. E. Often between first and second shift. During this period, I loose complete control of the vehicle. When driving a higher speeds above 40 miles/hour, when depressing the accelerator, it will not down shift for more power acceleration. When starting from a stopped position, there is like a grinding noise. I have take this vehicle to the Ford dealership on 4 separate occasions to which they tested the computer and transmission and dismiss my complaint. The service representatives say that this is not an automatic transmission but instead a manual shift trans. And this is what you can expect. The performance of the transmission is not predicable and I find myself on guard having to constantly be cautious of unexpected performance such as hesitation and delayed responses.

When we bought the vehicle they said there would be some abnormal noises in the transmission during break in (1000 miles) and it should go away. The noises didn't start until around 4500 miles. On July 4, 2014 we took a 600 mile round trip (mileage at this time is 7200). At approximately half way through this trip we start smelling burnt oil. The vehicle then started to shudder and shack while accelerating from first to second and second to third gears and didn't stop. Took the vehicle to the dealer and they reprogramed the software and said some slipping is normal operation for this trasmission. This worked for three days then it went back to shuddering and shacking but worse than before. 2 days later we almost got hit while trying to pull out into traffic because the transmission would not shift and power wasn't there.

The contact owns a 2014 Ford Fiesta. The contact stated that the transmission was defective and a loud noise was heard while decelerating and accelerating. The vehicle regained speed very slowly and the gear shifter failed to shift from drive to reverse. The vehicle was taken to the dealer several times for the failure. The dealer performed a diagnostic, which located failure codes at the computer software and the gear clutch. The computer system was reprogrammed and the gear clutch was replaced; however, the failure was not corrected. The manufacturer was notified. The VIN was not available. The failure mileage was 5,000.