Automatic Transmission Control Module Problems of Ford Flex

The contact owns a 2011 Ford Flex. The contact stated that while driving at various speeds, the check engine warning light and wrench light illuminated, and the vehicle started driving rough. The contact stated that the vehicle decelerated and then failed to properly accelerate. The vehicle was taken to the local mechanic who replaced the throttle body, but the failure persisted. The vehicle was later taken to the local dealer who replaced the throttle body for a second time but after retrieving the vehicle the failure persisted. The dealer later diagnosed that the pcm was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 164,000.

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On the 4th of July my vehicle was stopped in my driveway with the transmission in park. I had exited the vehicle leaving the driver's door open while I walked up my driveway to clear an obstruction in the garage door safety eyes. When I got to the garage door I turned back and say my Flex reversing up the driveway quickly. I had previously backed in and was driving out of the driveway when I noticed the garage door would not close. The Flex continued to reverse up the driveway (uphill) with the driver's door open. At the top of the driveway the open driver's door contacted a basketball post with such force that it bent the concrete filled post and folded the driver's door into the left fender before I was able to slow and stop the vehicle. When I originally exited the Flex the transmission was in the park position and the rear back-up camera had no dash display. There was no warning on the instrument panel to indicate the transmission was not in park. The vehicle was otherwise unattended at the time. I am concerned that the vehicle was able the shift into reverse and then reverse uphill at a brisk rate of speed while unattended. At this time the Flex is secured in my garage and has not been driven or inspected in anticipation of repair or appraisal. I have the opportunity to have the pcm and acm imaged however have been instructed that data may be erased if the vehicle is run in an attempt to image potential data. Please advise ASAP your wishes as I require the vehicle for my business.

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Tl the contact owns a 2013 Ford Flex. While driving 55 mph, the vehicle decelerated on its own and the wrench warning icon illuminated. The contact mentioned that the vehicle would not accelerate when the accelerator pedal was depressed. The vehicle was towed to gary smith Ford (1 beal pkwy NW, fort walton beach, FL 32548, (888) 814-7437) where the throttle body was replaced and the pcm was updated. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 50,122.

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