Lose Power Steering problems of the 2012 Ford Focus

Tl-the contact owns a 2012 Ford Focus. The contact stated that while his girlfriend was driving at low speeds in a parking lot. The electric power steering failed as the power steering faulty warning light illuminated. The contact lost power steering assist and crashed into another vehicle's rear that was parked. No injuries sustain. No airbags deployed. No police report. No medical attention was contacted. No damaged were made to the contact vehicle. While doing a recall search through NHTSA VIN tools I came across NHTSA action number: pe13031(electrical system) as a possible solution to the failure however no recall was made to determine VIN information. The vehicle was seen at an independent mechanic diagnosed the vehicle and determined that the rack in pinon needed to be replaced. The vehicle was not repaired. The dealer el cajon Ford (1595 e main st, el cajon, CA 92021(619) 579-8888) was contacted and informed the contact to speak with Ford manufacturer to discuss option for repaired. The failure mileage 96,000. Ck.

My 2012 Ford Focus with less than 49,000 miles lost power steering on November 9, 2020. No power steering at all. Luckily, I was driving straight at about 20mph on my own street when this happened so I could turn it around and go home. (about 300 feet or so. ) I called the Ford dealership where I bought it and they quoted me a price of about $2100 to repair it but said since it was no longer under warranty then I would pay the entire bill. I took it to another repair shop (tuffy automotive) and had it repaired for $2119. 74. The repair consisted of the entire rack and pinion unit being replace, a computer reprogram and an alignment.

My 16-year-old daughter was driving the vehicle when it lost all power steering. Fortunately, she was not moving at a high rate of speed and was able to drive the car home. The mechanic said that the steering system had completely failed and the cost to repair it would be $2,500. He said there are numerous complaints about Ford's electric rack and pinion steering system, however they refuse to take responsibility. I called Ford's customer service, and even though they were aware of the issues with the electric steering system, they would not cover the repair. I have owned 5 Ford explorers and 1 Ford car, but they could not care less. I will never buy a Ford again.

During normal driving conditions in the city I live in, my power steering suddenly went out. At first I thought that my engine had stalled, but then I realized the motor was still on. My Ford Focus suddenly lost it power steering function while I was driving it. (very scary) an engine warning light was displaying (steering assist). I drove home to see if I could read up in the internet to see if I could self diagnosis the problem. Some video indicated it was a fuse. (others indicated common problem with this vehicle) I checked my fuses in relationship to the steering. There are okay. I took my vehicle to a certified auto mechanic shop to see if they can help me. They could not, in fact they were caught at surprise that this was a non-fluid steering system. (no oil required) they recommended I go to another shop, but the results were the same. The diagnosis is replace the entire rack & pinion system. According to the internet this is a common issue with Ford Focus and Ford fusion as well as Lincoln's. If this is in fact an issue with Ford vehicles please consider a recall for this problem. I can not provide any photos because the issue is internal, under the vehicle.

Entire power steering control module needs to be replaced. I've lost power steering multiple times almost causing a collision and now cannot cut the wheel to the right with losing power steering.

On vehicle start up power steering is occasionally unresponsive. I have been able to restart the vehicle to try to correct the issue which has overcome the problem in the past. There are no warning signs on the dash that address this problem. Now the vehicle has lost all power steering and maybe unsafe to drive. I have notified my Ford dealer with the problem, they said to have the car towed in for a $3000. Repair? this sure looks like a safety problem as no one can say if it is safe to drive with manual steering? what if I keep driving it as is? if I give the vehicle away can I or Ford be held liable if someone is injured. The car now not worth the cost to repair. Somebody is going to get hurt and I thought Ford was all about safety? I will be sure to let my friends and family know.

While in motion on the interstate my consul gave me a notification that there was a "failure in steering assist" and to pull over safely. At witch time I lost my power steering assist. I pulled off at the next exit which thankfully led to baxter Ford south where they ran a service check the next day. After running the check they determined there was a failure in the power steering control module (pscm). The pscm was re programed to the last known code. They informed me that they did not know how long the fix would last. On the same day after driving 600 miles I received the same message and once again lost power steering assist. Note that the same failure has occurred in the 2011- 2012 Ford fusion, Ford flex, and Ford taurus. All have been recalled except for the 2012 Ford Focus model. I will attach and highlight my invoice from baxter Ford south.

Loss of power steering assist. Intermittent. Happens on start up a warning of a steering problem with no power steering. Lost power steering once when driving.

Bought used from Ford dealer mid-may 2019. By last week in August 2019 the steering assist fault service required warning light came on when I started the car in the morning & lost power steering right away. Next time it ran fine, then went out again in town driving in residential area. Just got into service center at dealership where I bought it & it needs $1900 of work, about $1100 in parts alone. As a new college graduate, I was hoping to have a car with no major repairs needed. Noticed other Ford car models around 2012 have had recalls due to steering & also numerous complaints for this year.

�steer assist fault� error message with total loss of power steering while driving, causing low speed impact into curb in neighborhood. This is a known power steering system failure and yet Ford has failed its customers and continue to put them in danger and life's as risk. This is my 16year old daughter car and it is an absolute disgrace that this issue has significant documentation & complaints confirming this failure yet no recall & Ford not taking responsibility for their products. It's extremely sad that it will probably take a humans life before this known power steering failure issue which causes drivers to lose all power steering capabilities! hey Ford. . Don't expect a merry christmas from the ober family!.

On 9/25/18, after driving two hours and then making a brief stop, when I turned the car on I received the following warning: "steering assist fault. Service required. " when I started backing out of the parking space, I discovered the car had lost power steering. I turned the car off and then back on but received the same warning and still had no power steering. I was able to drive the two hours home very carefully but obviously this posed a safety risk, especially if it had gone out while I was driving or if there was a need for me to make a turn quickly. Here are the facts we learned from doing some online research and contacting our local Ford dealership: several other Ford family models with similar years have been recalled for steering assist issues and the only way to fix the problem was to replace the entire steering system which costs over $2100. In conclusion, why am I now $2100 poorer after replacing power steering in a vehicle with less than 60,000 miles when clearly there is an issue with Ford's power steering that should warrant a recall on the Focus as well? thank you for your consideration of this complaint.

Started vehicle, put in reverse and began backing out of driveway. I immediately could tell something was wrong and my steering wheel lost all power steering. The dash lit up saying �steering assist fault service required�.

Steering wheel locked up while vehicle in motion (unable to steer). Turned key off then back on after getting car stopped and steering worked. This has happened at initial start up on three separate occasions. Wife refuses to drive it. At initial start up we were unable to even turn the steering wheel with engine running. On one occasion I had to return half hour later and it did function properly. Very unpredictable. Ford dealership says it's the steering gear and costs about $2,000 to replace. Display on vehicle says problem is electric assist for power steering. Vehicle has 89,000 miles on it. No control of vehicle if loses power steering assist. Additionally the driver's side window will not roll up or down. Rubber door gaskets continue to fall off on all four doors. The dust cover under the motor is nothing more than a piece of cardboard with some sprayed on fuzzy fake material covering one side.

The electronic steering assist is failing causing the vehicle to randomly lose power steering. This make the vehicle very hard to steer and control. The car is a 2012 and only has 30,000 miles. No recall has been issued yet other models with the same electronic steering assist has been recalled. This has happened twice now when the vehicle has stationary and we did not drive the car. Seems the problem is intermittent and now we are afraid to drive the car, we don't want it to fail while we are driving and cause an accident or injury.

Lose power steering suddenly and without warning while in motion, causing increased effort needed for steering.

I lost power steering without warning while driving my son to son to school. You can still steer the car but barely and I am a 200lb maintenance man. Brought it to the Ford dealer and it is going to costs 1700 to fix. I have read many other 2012 Focus owners have had the same problem. Very surprised it is not covered under a safety recall as it happens without warning and makes maneuvering the car almost impossible.

4/01/2017 - started up the car and get a warning message that "steering assist fault. Service required. " lost power steering, need a lot of effort to steer while drive is park. Turn engine off and turn it back on again, power steering restored, work normally. Then happen again 9/23/2017 (turn off and on engine to resolve). But today (10/16/2017), the same symptom and this time, turn on and off engine does not clear the problem. Ford dealer said need to pay $2600 to replace the steering rack to fix the issue.

Driving on highway vehicle reported - electronic power-assisted steering failure. I lost power steering. On highway problem was manageable. It requires much more effort to steer and control car in city.

My daughter complained that she received a dashboard warning and lost power steering a few times- to confirm, I drove her car for a week and it happened six times in one week!!! total loss of steering! it happened while in reverse, driving forward and upon starting. In my driveway, and in city streets and while turning. I was not going fast and was watching for it. What could happen to those who aren't watching for it? apparently it is a manufacturing issue as tons of other owners are having the same issue. This is my childs car (which I will not let her drive) and I find it totally unacceptable that Ford has not recalled this huge safety issue!.

While driving on the highway 2/17/2017 my Focus lost power steering. I managed to pull over and had the car taken to dean sellers for repairs. After the repairs were done ($2100) I learned of similar problems with the 2012 Ford Focus and the power steering going out.

Lost power steering to vehicle, unable to drive due to safety concerns. Transmission hesitates when driven or when gasing from a stop.

Auburn, me - while reversing out of my driveway the "auto steering assist failure" message appeared and I lost power steering in the vehicle, steering wheel was almost impossible to turn. Left car for the evening and started the car again in the morning. Warning message did not appear and power steering seemed to have returned. I had the car towed to the local Ford dealership. Mechanics were unable to find an issue or reproduce it after having the vehicle for three days. Sited that they had not heard of or seen any issues with power steering failures with other Ford Focus vehicles. The vehicle has 130k (aprx) miles.

Steering warning light came on so I turned the car off and when I turned it back on it was gone. I then backed out of my spot and put it into drive. The car lost all power steering and was unable to move. I turned the car off and back on and this fixed the problem (no warning lights). This happened many times over the next few weeks but without the warning light going off. Now I have no power steering at all in forward or reverse and it does not get fixed when turning the car off and back on. Took it to the dealer and they said the steering module had failed and would need to be replace. I have done research on line and many other people have had this same problem. Why has this not been a safety recall is beyond me. Very disappointed with Ford and NHTSA for not already acting on this!.

A message of "steering assist malfunction" appears. Lose power steering . . Hard to drive. When you turn off the car and turn it back on it "fixes" itself and you can drive. Otherwise, very difficult to drive. Very hard to turn when driving.

Our 2012 Ford Focus all of a sudden lost its power steering capabilities making the car extremely difficult to steer, turn or control. My 20 year old daughter who drives the car daily is of slight build, so her safety was at jeopardy behind the wheel. This problem occurred while she was driving near our home on 9/6/16. I drove it immediately and found it very difficult to maneuver, so I brought it to a Ford dealer that same day. On 9/7/16 I was told the rack & pinion electronic system failed and the repair costs are over $1900. I feel this is a safety issue that Ford needs to address and pay for the complete charges. The vehicle is unsafe to drive at this point until the expensive problem is resolved.

Power steering failure, causing the car to loose power steering while the car was in motion on a highway. The problem was intermittent and was initially resolved by restarting the car. However, a week after the problem first started (and less than 50 driving miles later), the car completely lost all power steering. This all started about a month after an update for a transmission recall. According the Ford dealership, a gear had broken in the steering column resulting in the failure. When discussing the issue with a mechanic at a different shop, he said that type of damage typically is the result of significant crash force. The car had not been in an accident. Barring an accident, the mechanic said that it was more likely the result of a defective part or component.

While driving the electric steering assistance fault code showed up. I lost the power steering on the vehicle. The wheel was extremely hard to steer. I was able to limp it home. If this my wife or daughter driving when this happened, I'm not sure if they could have been able to control the car. Doing a search on this issue I found multiple complaints file on this issue. This is a extreme safety issue that needs to be addressed by Ford before someone is seriously hurt or killed if it hasn't happened already.

My 17 year old daughter was driving to basketball and all of the sudden she lost all power steering n it all locked up. Thank gosh she was on a straight a way. I looked up to see if there any recalls n there's not. I have called Ford 1800-392-3673 they said thy hv no complaints . I told them all the ones I saw on this sight but thy said they need anyone that has had this problem to call Ford directly 1-800-392-3673 then hopefully thy will put a recall . So please everyone call Ford n complain about the lost of power steering so we can save lives. Thank you.

Electric power assist system - lost power steering. Lost power steering several times when starting then reset it self when shut off. Last time happened while daughter driving car. Now at shop. Being charged $2200 to fix while still paying on vehicle. Irritating. I have had nothing but problems with this vehicle.

Lost power steering. Received "steering assist fault" message. Vehicle can be driven, but complete power steering loss. Happened intermittently over last year, but usually righted itself upon vehicle restart. Last couple of months, the problem is constant. . . No power steering at all. Reading forums, it's obvious that this is a manufacturer problem, but still no recall issued. Would cost over $1800 to repair. Vehicle has a little over 92,000 miles. Other that this issue, great car.

While driving at a low rate of speed, the vehicle became difficult to steer and the power steering assist malfunction light came on. I was able to muscle the car safely and get to my destination (the grocery store). Thinking that perhaps it was the power steering fluid, I checked it and saw that it was a little over minimum, so I added more. I turned the car back on and the issue was still present. I drove home and turned off the car. The next morning, the code was not on and the power steering was working though there was a groan coming from the steering wheel every time I had to turn. I drove to work trying to ascertain what would go on and about 25 minutes into my drive, while doing 50 miles an hour, I lost power steering again. I got to work, turned off the car, and came back out 9 hours later and the power steering had again reset itself and worked all the way back to my house. I have not been driving the car since and have to say that this is the second major issue with the car I have had; the transmission went out after having the car for 2 years. I have done research and there are many other Ford Focuses of this year with this issue. I am now extremely concerned about the safety of this car and regret buying it most sincerely.

While driving the vehichle the steering locks up and is very hard to steer to even get it off the road. The indicator in the car came on and warned of steering malfunction. Lost all power steering in the middle of driving down the road multiple times. Had to turn vehicle off to see if it would help, did momentarily but continues to malfunction after driving it. I can no longer drive my vehicle because it is not safe to do so, nor can I let my teenage daughter drive it because of the risk it poses if it happens to her while she id driving. If it was her, she would propbably wreck, because she would not know what to do. Ford refuses to acknowledge that there is a problem. . . . . . !!!!.

I had an earlier complaint on my first Focus purchased in March 2012. . . Incident date June 27 2012. . . I lost power steering on 3 occasions. . . Service was not able to fix it so they exchanged my car for an identical one on July 25, 2012. . . The second day I drove the new Focus, something strange happened with the steering while on the expressway. . . I was going about 60 mph on a straight road and the car started to wander to the right and it also did it to the left. . . The steering is very tight and was difficult to get the car going straight. . . I've been to the dealership and they say that is just how it drives. . If this true, I'll never be able to drive the expressway. . . This wandering was difficult to control and tiring to fight the wheel. . . . 2 new cars in 4 months time both with steering problems makes me think there are some kinks with the new electric steering on Fords. . . . This will be my first and last experience with Fords.