Power Steering Failed problems of the 2012 Ford Focus - part 1

123 problems related to power steering failed have been reported for the 2012 Ford Focus. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Ford Focus based on all problems reported for the 2012 Focus.

1 Power Steering Failed problem

Failure Date: 09/26/2020

Received a message of power steering assistt failure then wheel would not turn and got very hard I was almost in an accident . It was in motion on the highway.

2 Power Steering Failed problem

Failure Date: 06/16/2020

Electric power assist steering total failure. Needed to replace entire steering rack. Vehicle was fortunately stationary at the time. Fault was found to be in the module unit. Vehicle becomes very difficult to steer and would be unsafe if it occurred while in motion.

3 Power Steering Failed problem

Failure Date: 04/09/2020

Tl- the contact owns a 2012 Ford Focus and stated while driving the power steering suddenly failed. The steering wheel became difficult to turn. The cause was not yet determined. The contact stated that while driving approximately 50 mph the message "power assist malfunction" suddenly displayed and the steering wheel became very difficult to turn in either direction. The cause of the failure was not determined. The local dealer cross road Ford located at 1330 north carolina why 66s. Kernersvillle nc was notified of the failure. The manufacturer was not notified. The failure mileage was 123,300. Jft.

4 Power Steering Failed problem

Failure Date: 01/13/2020

The power steer fails when started and intermittently while driving. The power steering failure after starting has been happening over a year. Today the check engine line came on after pulling out of the drive way and warned me the power steering had failed. The vehicle has 100,700 miles on it.

5 Power Steering Failed problem

Failure Date: 10/30/2019

The power steering system totally failed - I started my car and received an error message on the dash and had no power steering. Had to have my car towed to the Ford dealer and spent $2,096. 20 to have the power steering rack replaced and the new one programmed.

6 Power Steering Failed problem

Failure Date: 10/29/2019

Tl- the contact owns a 2012 Ford Focus the contact stated that while driving approximately 20 mph the vehicle's power steering suddenly failed. The contact was able to pull into a parking lot and park the vehicle. The contact stated that the vehicle remains in the parking lot and in order to move it they would need to have it towed. The contact contacted a certified mechanic who informed the contact that the repair was no longer covered under warranty and referred the contact to take the vehicle to the dealer. The contact had not taken the vehicle to the dealership as of yet. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to their dealership. The contact, also, stated their vehicle was already included in NHTSA campaign number: 18v735000 (fuel system, gasoline) however, the part for the recall repair was unavailable. The contact stated that they experienced a failure when stopped at a stop sign the vehicle began to emit a fuel odor. The contact contacted the dealership (bob tomes Ford located at 950 s central expy, mckinney, TX 75070 phone number: 214-544-5000) who informed the contact that the part for the repair was not available. The manufacturer was not contacted regarding the recall. The contact stated manufacturer exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 113,673. Gl.

7 Power Steering Failed problem

Failure Date: 10/26/2019

Power steering failed 10. 26. 2019. Wife had mentioned to service advisor that she had a warning msg about a year ago during a normal servicing of her vehicle and asked for someone to do a check on it. The result was nothing is wrong with the epas and there was no written instruction on her service invoice which is odd, because she specifically ask that the epas be check while they were doing her oil change. Over the last year the warning msg came back usually during extreme changes of weather. My wife called the dealer where she has service work done to report additional warning msgs. The service rep asked my wife to describe what the msg was and when it occurred. The service rep acted as if he had never heard of this problem but said he would note it. This failure on 10. 26. 2019 occurred when I just left home. I was able to return home and park in the driveway. I cannot imagine my wife trying to drive with this problem that happens with no warning. I've grew up driving cars w/o power steering, but this epas failure is beyond anything she could handle. I am thankful I was driving at the time. It is very unnerving not to mention very dangerous at any speed. Remember the corvair?.

8 Power Steering Failed problem

Failure Date: 10/07/2019

Power steering failure at startup. Initially, this was intermittent and restarting the car would solve the issue. Eventually, the power steering failed completely despite restarting the car. The power steering failed only on startup, not when driving.

9 Power Steering Failed problem

Failure Date: 10/07/2019

Tl-the contact owns a 2012 Ford Focus. The contact stated that when the vehicle was turned on, the message " electric power assist fault " " service required ". The vehicle was towed to the dealer perry Ford of national city, 2050 national city blvd, national city, CA 91950, they determined that the electronic power steering assist failed and needed replacement. The vehicle was repaired. The manufacturer was notified of the failure. The failure re occurred today 10/07/19. The approximate failure mileage was 64,000. Bp.

10 Power Steering Failed problem

Failure Date: 08/25/2019

Tl the contact owns a 2012 Ford Focus. While the vehicle was stopped, the power assist steering warning indicator illuminated and the power steering failed. The contact stated that the vehicle became difficult to maneuver. The vehicle was not diagnosed or repaired. Mcfarland Ford sales inc (located at 151 portsmouth Ave, exeter, nh 03833, (603) 772-5953) was contacted and an appointment was scheduled to have the vehicle diagnosed. The manufacturer was contacted and case number: cas-24090379 was provided. The approximate failure mileage was 100,000.

11 Power Steering Failed problem

Failure Date: 08/14/2019

Tl- the contact owns a 2012 Ford Focus. The contact stated that the power steering failed and could not steer the wheel while driving. No warning illuminated. The vehicle was taken crossroads Ford of dunn benson, 1700 w cumberland st, dunn, nc 28334, and was diagnosed that the pscm needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 168,000. Aw.

12 Power Steering Failed problem

Failure Date: 08/13/2019

The electric-assist power steering has begun to fail. Randomly when I start the car and I get an alert on the dash about the power steering system along with the orange safety alert icon. The car has no power steering at all. I turn the car off and then restart. Usually, this clears the error and brings the power steering back online. I have occasionally had to restart the car more than once. This has also happened to my husband while driving. We had to pull over and he restarted the car multiple times to get the power steering back online. It is increasing in frequency and is to the point we have an appointment for the fix which will cost us over $2500.

13 Power Steering Failed problem

Failure Date: 07/10/2019

Power steering failure at startup. Initially, this was intermittent and restarting the car would solve the issue. The power steering is failing while actually driving. The ridiculous part is I am one of over 700 complaints and nobody had required a recall to Ford. This is ridiculous and this issue will cause more and more loss of life as it occurs more frequently. This should be a recall for sure. It is a obvious manufacturer defect.

14 Power Steering Failed problem

Failure Date: 06/11/2019

Power steering assist failure warning light upon cranking the car, steering wheel impossible to turn but not locked up. Car hesitates/sputters at acceleration from stop.

15 Power Steering Failed problem

Failure Date: 05/06/2019

The power assisting wheel steering has malfunction and leads to very difficult wheel turning. It increase the risk of accident when the malfunction was suddenly happens when driving on road. Ford franchise dealer store has verified that this issue happens on 2012-2014 Ford fusion and Focus and the issue happens without car being hit or involved in any accident. Ford has already announced recalls for 2011-2014 escape, explorer, and mariner for power steering defect. I have experienced the exact same situation described for those recalls. Therefore Focus should be ianother model of Ford vehicles that needs investigation for power steering defect and be recalled for repair. . Read more...

16 Power Steering Failed problem

Failure Date: 03/26/2019

Electronic power steering assist failures. Several times over the past four months my wife and I started the car and there was no power steering. The car was undrivable and warning on the dash indicated steering failure. Sometimes two or more restarts were required before the warning went off and the power steering returned. Although it hasn't happened yet while driving the car. My research on this failure showed that its highly possible that it could happen while driving and cause injury or death. Farther research shows that repairs could cost as much as $2,200. 00.

17 Power Steering Failed problem

Failure Date: 03/08/2019

Started my car and received a power steering failure message. Turn car off and back in and it goes away. Happened three times once while I was waiting at a stop light. Took vehicle in and told it was a gear that needs to be fixed. This was a recall on other gods but not mine. Over $2,000 to fix.

18 Power Steering Failed problem

Failure Date: 03/06/2019

Electronic power steering failed at less than 50,000 miles. Could not steer car. Electronic control is located by exhaust manifold, which heat caused unit to fail. This is a common problem and Ford has recalled the steering unit on other model, but not on Focus. Cost $2160 to repair. Transmission shutters at low speeds making it difficult to control. Had it into Ford several times to diagnose and they state it is within parameters of this dual clutch type transmission. Ford had extended warranty for transmission but refused to replace mine under warranty.

19 Power Steering Failed problem

Failure Date: 02/19/2019

Tl the contact owns a 2012 Ford Focus. When the vehicle was started, the power steering warning indicator illuminated. The contact attempted to turn the steering wheel, but it seized. The vehicle was towed to honolulu Ford (1370 n king st, honolulu, hi 96817, (808)-824-3981) where it was diagnosed that the power steering failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to assist with part of the steering repair. The failure mileage was approximately 82,800.

20 Power Steering Failed problem

Failure Date: 02/11/2019

Tl the contact owns a 2012 Ford Focus. When the vehicle was started, the steering lost power and "power steering assist failed" illuminated. The vehicle was taken to jim charlon Ford, inc (760-371-1331, located at 269 s china lake blvd, ridgecrest, CA 93555) where it was diagnosed that the steering gear module needed to be replaced. The manufacturer was made aware of the failure and did not assist. The failure was not repaired. The failure mileage was approximately 77,300.

21 Power Steering Failed problem

Failure Date: 01/18/2019

Tl the contact owns a 2012 Ford Focus. The contact stated that the power steering failed. While steering, the contact had to use excessive force to turn and the steering wheel seized frequently. The contact stated that "service steering" appeared on the instrument panel. The vehicle was taken to koons Ford (2540 riva rd, annapolis, MD 21401, (410) 224-2100) where it was diagnosed that a new power steering system needed to be installed. The vehicle was taken to a local mechanic and was in the process of being repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.

22 Power Steering Failed problem

Failure Date: 01/12/2019

Tl the contact owns a 2012 Ford Focus. The contact stated that the power steering was faulty and the steering wheel seized, which made it difficult to turn. Also, when the vehicle was started and the contact shifted into drive, the vehicle automatically went in reverse. The contact had to immediately engage the parking brake. Also, while the vehicle was parked on the street, it rolled backwards due to the parking position. Furthermore, while attempting to reverse, the vehicle stalled. Also, the door latches were loose and in danger of becoming detached. There were no warning indicators illuminated. The vehicle was towed multiple times. The vehicle was taken to ted russell Ford (9925 parkside dr, knoxville, TN 37922, (865) 444-6467) and serviced multiple times for each failure; however, each failure remained except for the power steering failure. The manufacturer was made aware of the failures and did not assist. The failure mileage was 130,000.

23 Power Steering Failed problem

Failure Date: 12/31/2018

Power steering failure at startup. Initially, this was intermittent and restarting the car would solve the issue. Eventually, the power steering failed completely despite restarting the car. The power steering failed only on startup, not when driving.

24 Power Steering Failed problem

Failure Date: 12/19/2018

With increasing frequency the power steering fails at startup. I turn the car off and back on again, seems to be a quick fix, but I worry something is actually broken.

25 Power Steering Failed problem

Failure Date: 12/05/2018

Tl the contact owns a 2012 Ford Focus. While driving 25 mph, the power steering failed without warning. The contact stated that the vehicle became very difficult to maneuver. The vehicle was towed to an independent mechanic where it was diagnosed that the electronic power steering needed to be replaced. The vehicle was repaired. An unknown dealer and the manufacturer were notified of the failure. The approximate failure mileage was 65,000.

26 Power Steering Failed problem

Failure Date: 10/22/2018

Tl- the contact owns a 2012 Ford Focus. The contact received notification of NHTSA campaign number: 18v735000 (fuel system, gasoline) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while their daughter was operating the vehicle, the vehicle suddenly lost power while in traffic. Their daughter had assistance pushing the vehicle into a nearby gas station. They learned that, as indicated on the recall, the fuel gauge did not accurately read the level of fuel within the vehicle. The contact stated their daughter now makes sure to keep the fuel tank a minimum of half full to avoid the failure reoccurring. The contact then stated that while parallel parked and attempting to move from the park position, they noticed the power steering had failed and the vehicle became difficult to operate. The contact's daughter had taken the vehicle to the dealership (metro Ford chicago located at 6455 s western Ave, chicago, IL 60636 phone number 888-667-9088) who informed them that the vehicle was not covered under the recall or by warranty. The vehicle had not been officially diagnosed or repaired. The manufacturer was made aware of the issue, however, they only suggested that the contact have the vehicle repaired and seek out reimbursement if the vehicle was later included in the recall. The approximate failure mileage 62,100. Gl.

27 Power Steering Failed problem

Failure Date: 09/25/2018

Power steering would fail unexpectedly. At times while driving. Only remedy was to replace.

28 Power Steering Failed problem

Failure Date: 09/10/2018

Power steering has been going "in and out" for about 1-2 years. Resolved temporarily typically by restarting engine. However, power steering permanently failed 9/9/18. Took my car in multiple times prior to this with no resolution. Looking at a $2100 bill to replace whole steering gear. Multiple electrical issues with cars computer. Called customer care stating Ford knew about the issue (2017 dismissed lawsuit)-- but warranty was relied to get out of the cost responsibility. Mileage around 94-96,000.

29 Power Steering Failed problem

Failure Date: 08/13/2018

Occassionally when first starting this vehicle an alert will appear on the dash, saying power steering assist has failed, contact Ford service dealer and the power steering will not work. If I shut the engine off and restart the power assist will work, so far.

30 Power Steering Failed problem

Failure Date: 08/11/2018

Power steering failure, no longer has power steering making it extremely difficult to manuer vehicle.

31 Power Steering Failed problem

Failure Date: 08/09/2018

Sudden loss of power steering. Electronic power steering failure while driving.

32 Power Steering Failed problem

Failure Date: 07/20/2018

Power steering assist failure. Driving around town all day, parked the vehicle then upon restarting the power steering assist no longer works. This car has less than 34,000 miles.

33 Power Steering Failed problem

Failure Date: 07/12/2018

Loss of power steering on public road. Power steering assist failure.

34 Power Steering Failed problem

Failure Date: 05/21/2018

Power steering failure at 63000 miles. Resulting in $2222 bill to replace power steering gear assembly. Error code "steering assist fault service required" was displayed 5-8 times while backing up at startup on prior occasions. For all prior occasions restarting the car cleared the issue. On the last occurrence the issue would not clear leaving the car with manual steering.

35 Power Steering Failed problem

Failure Date: 04/07/2018

On April 7th 2018 I started my 2012 Ford Focus and the steering wheel was locked solid the warning lights lite up stating electronic power steering assist failure. I turned the vehicle off and restarted it 3 times until it started working again. I went right to the dealer where I bought the vehicle. They claim there is no recall. I did some research find that there's been over 120 injuries and one death related to the power steering failure on these vehicles. This is happened to my vehicle now totaling 10 times and now I'm terrified to drive the vehicle which concerns of as I'm on the road the steering locks up when I get in a crash or accident. The NHTSA and Ford know of this problem. This is a major issue that must be addressed. Please help I was stationary it's time and just hoping and praying this doesn't happen to me when I'm on the highway at 70 miles an hour like it has done to other people and have been injured.



Safety Ratings of Focus Cars
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Focus Service Bulletins
Focus Safety Recalls
Focus Defect Investigations