Front Seat Head Restraint Problems of Ford Focus

Ford Focus owners have reported 11 problems related to front seat head restraint (under the seats category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Focus based on all problems reported for the Focus.

1 Front Seat Head Restraint problem of the 2013 Ford Focus

Failure Date: 01/08/2013

The contact owns a 2013 Ford Focus. The contact stated that the driver's side seat headrest blocked the rearview mirror visibility when reversing. The manufacturer was made aware of the failure. The manufacturer stated that there was not an adjustment available for the headrest because it was a safety feature. The vehicle was not repaired. The approximate failure mileage was 100.

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2 Front Seat Head Restraint problem of the 2011 Ford Focus

Failure Date: 11/14/2012

Headrest angle causes neck and back pains. I'm only 5'5" and my wife is 5'4" the headrest leans too far forward giving us poor support and strains our neck, back, and arms because it forces our head to constantly be pushed forward. Remedied this by turning the entire headrest backwards. Poor decision by NHTSA to make it a regulation based on whiplash study without considering 99. 99% we are just normally driving.

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3 Front Seat Head Restraint problem of the 2013 Ford Focus

Failure Date: 11/12/2012

The contact owns a 2013 Ford Focus. The contact stated that the head restraint were not adjustable and would push his head forward to the point where he was unable to drive the vehicle. The vehicle was taken to a dealer for diagnosis who suggested that the contact purchase the adjustable head restraints. The contact found the solution to be unreasonable. The manufacturer was notified but offered no assistance. The failure and current mileage was 300.

4 Front Seat Head Restraint problem of the 2010 Ford Focus

Failure Date: 07/02/2012

2010 Ford Focus. Consumer states problem with vehicle head rests the consumer stated the head rest forced her to lean forward and they could not be adjusted. The consumer stated she had to turn the head rest backwards in order to driver the vehicle.

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5 Front Seat Head Restraint problem of the 2012 Ford Focus

Failure Date: 05/01/2012

The contact owns a 2012 Ford Focus. The contact stated that when laying on the driver's seat head rest, it would fall in between the seat and the head rest hole. The contact stated that the head rest was designed that it could not go all the way down and connect with the top of the seat. The failure mileage was 5 and the current mileage was 513.

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6 Front Seat Head Restraint problem of the 2005 Ford Focus

Failure Date: 02/26/2011

On 2/26/2011 at approximatly 1900 hrs. I was at nellis air force base in las vegas nevada I had to pull over in a safe area to look for my id as I got out of the car with the car in park and emergency brake on I proceeded to lift the handle in front of the seat that allowes it to be moved forward so I can look under the seat for my id,I couldn't see it so I proceeded to do the same with the passanger seat and it wasen't there so again I was on the drivers side and again pulling up the handle and my right side of my face and ear was within an inch of the side air bag when it explodedand nocked me up against the drivers door frame and the airbag powder was all over me and for 30 seconds I couldn't see or hear. My face was on fire with acid burns all over my face and my right ear. I was seen at the er and was treated which included a cat scan of my hear to see if there was any internal trama and that was negative however I had developed tmj because of the impact to my jaw and migrain headaches which have not subsided to this day. All reports and pictures id taken were sent through e-mail to Ford claims dept. I was sent the paper work to fill out and send it back to them,in March 2011 I have to got to a dealer to have the chip red and it cost to have that done was $103. 48. It states that the dtc b1231 restraint system was sufficient impact to warrent a deployment yet indicates that no collision occured. So then now the modual needs to be taken out by the dealer which I went to Ford and they refused to help, so that evening went to another Ford and they helped it took them January 2012 to coordinate with Ford to take out the modgual, I just found out a week ago June 14th. That bosh is just now taking a look at that product that was sent to them in January 2012. 16 months later nothing else has been done and I don't know what else I can do. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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7 Front Seat Head Restraint problem of the 2010 Ford Focus

Failure Date: 09/28/2010

My 2010 Ford Focus cannot be driven with the headrest in place. It pushes my head too far forward to an unnatural and painful posture. I know it's a safety item, but I had to remove it so it compromises rather than enhances safety. I would replace it with an aftermarket headrest with better design if I could find one.

8 Front Seat Head Restraint problem of the 2008 Ford Focus

Failure Date: 08/07/2009

Head restraint for driver's seat came out of the seat during a rear-end collision.

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9 Front Seat Head Restraint problem of the 2004 Ford Focus

Failure Date: 09/06/2004

My husband just purchased a 2004 Ford Focus wagon and the back seat has no headrests. This makes it useless because of the risk of head/neck injuries should a crash occur. Such a simple thing would have made such a difference!.

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10 Front Seat Head Restraint problem of the 2009 Ford Focus

Failure Date: 01/01/1901

2009 Ford Focus headrest mis- alignment problem. The consumer stated on trips longer than 30 minutes, the consumer experienced pain in her shoulders from having her head bent forward and having no support on her upper back when she tried to sit straight up. When the consumer turned her head quickly, she hit her head on the headrest, and the passenger side headrest obstructed her vision. The dealer suggested that the consumer turn the headrest around to alleviate the problem, but she discovered that could not be done on her vehicle.

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11 Front Seat Head Restraint problem of the 2000 Ford Focus

The consumer stated that, there are no headrests in the back seat of the Ford Focus, he is concerned that in the event of a rear end collision, back seat passengers over 5 feet tall are at risk of spinal neck injury.

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Other Common Seats related problems of Ford Focus


Safety Ratings of Focus Cars
Fuel Economy of Focus Vehicles
Focus Service Bulletins
Focus Safety Recalls
Focus Defect Investigations