Steering Failed Problems of Ford Focus - part 2

Tl the contact owns a 2013 Ford Focus. The contact stated that the electric power steering (eps) failed to function. Also, the "steering assist failed" message flashed and the steering wheel became extremely tight while attempting to turn left or right. The vehicle was not diagnosed by the dealer or an independent mechanic. The manufacturer issued two tsbs for the steering, but there was no eps recall for this year, make, and model vehicle. The manufacturer was notified of the failure and suggested that the vehicle be taken to the dealer for diagnostic testing and repair. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 56,000.

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Car lost steering assist while driving making the car had to steer to avoid collision. The car was in motion, alarm came on the steering assist failed.

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At just over 71,000 miles our 2015 Ford Focus se electrical steering rack failed and needed full replacement at an out of pocket cost of almost $1800. During a turn on a city street, the steering failed and make it almost impossible to turn the steering wheel, making this part an obvious safety issue. Had it gone out at the wrong time, a serious accident would have taken place. We have contacted Ford and voiced our concerns but they would not agree to compensation for an obvious safety issue because the part in question was not yet recalled. We have since parted with the car after the replacement of the failed part, fearing the safety of driving the vehicle any more. Upon research the problem, we found similar instances on car complaints. Com including the well known transmission failures on this vehicle. I believe a similar issue occurred in Ford Focus models before 2015 and also on their fusion line of cars in the same range of years of around 2013-2015 I would like the NHTSA to look into the 2015 Ford Focus for a recall on the steering system and submit to you that you will not be short in finding 2015 Focus owners with the same issue after a quick search on the web.

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Steering failed while driving home from work on the I 4 a road where the speed limit varies from 65 to 70 miles an hour. Not a great time to not be able to control of your car made it home but the car is to difficult to drive. And now I find out Ford knew this was issue since 2013!.

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2015 Ford Focus. Driving home, almost crashed head on due to loss of steering in my vehicle. Purchased new 3 miles in June 2015. Still trying to get service for recall on powertrain, always told parts are not available or service requests backed up. The vehicle is unsafe and can cause fatality on the road. My current mileage is 53,181 and in no way should the steering system fail. My car is in the shop at the dealer and the cost for repair is $2100. 00 plus tax which I do not have. I have researched and found many complaints about the same issues I am reporting. There should be a safety recall on the steering system. I'm struggling each day getting rides back and forth to work and I no longer feel safe with my child in an unsafe motor vehicle that could cause crash/collision. Ford needs to take responsibility for defects and recall all Ford Focus 2015 so that others consumers can get their car repaired. As I stated before I almost crashed head on due to steering failure. Not safe to drive on the rode.

Backing out of the driveway, my steering locked and "steering assist failure. Service needed" appeared then disappeared. I almost hit a tree behind me. When I got the car to the shop I was told that the entire power steering compound gear assembly unit had to be replaced and it would cost me $1700. Not only is this issue expensive but extremely dangerous. I was lucky it happened in the driveway and not actually on my way to or from work with rush hour traffic, causing an accident.

At times the steering locks up have to restart to fix problem. Warning light comes on >>>> steering system failure. What soes this mean ? can it lock up during driving?.

Driving and an error popped steering assist failure, get service. The vehicle was parked when the error appeared.

I went to start my car and the warning light came on that said "steering system failure". The car is no longer driveable. The manufacturer is denying responsibility. There is a NY times article this stating they are aware yet no recall yet. We need a recall. There are other complaints online by owners who have not yet filed with NHTSA. . Read more...

Steering assist failure notice appeared on and off for nearly a year. Notice would disappear after turning vehicle off and straightening steering wheel. At 77000 miles, warning came on again and would not clear. This is a serious safety hazard especially if it happens while driving on the road. I was lucky it was just in my driveway. Ford has recalled several cars of similar make and model for this same issue yet have not recalled the Ford Focus. This is a serious safety hazard especially if it happens while driving on the road. Ford needs to own up to their mistake and send a recall and fix the problem on all vehicles. I should not have to pay for a manufacturing defect. The car is now out of commission because I can't afford the repair and I am to scared to drive it as is.

Drove from my apartment to the mailboxes in our complex and when I went to start my car to leave the mailbox I go a "steering assist failure" and could not drive my car, the steering wheel could not turn.

Tl the contact owns a 2016 Ford Focus. While operating the vehicle, the "steering fault" message suddenly displayed and the driver noticed a slight difference in the steering ability. After parking, turning off the engine, and restarting the vehicle, the "steering failure" message displayed and the steering wheel could not be moved. The vehicle was towed to wichita falls Ford (5401 kell blvd, west wichita falls, TX) where it was diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 25,000.

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Tl the contact owns a 2014 Ford Focus. While driving approximately 15 mph, a warning alarm sounded and a steering failure warning message displayed. The power steering suddenly malfunctioned and the steering wheel locked up. As a result, the contact drove off the road. The contact turned off and restarted the vehicle, but the failure continued. The cause of the failure was not yet determined. The manufacturer was notified and the contact was instructed to have the vehicle diagnosed. The local dealer was not notified. The failure mileage was 49,800.

Driving down the road at 35 when a steering failure warning popped up on the screen we drove a short distance to a gas station by then the power steering was completely gone. We did leave the gas station just trying to limp it home not far out of the gas station the steering completely locks up. Had it towed to the closest Ford dealer. $1900 to have the steering module replaced. I had just had the car in a month ago because the transmission failed. That was on recall so no cost. I'll tell ya I feel punched in the stomach and cant believe Ford does not take responsibility for all their faulty parts. Launching a complaint with Ford. New richmond, WI bought used in 10/17 Ford Focus 2013 86000miles.

Tl the contact owns a 2009 Ford Focus. While driving 35 mph, the brakes failed and the vehicle was involved in a crash. The contact tried to stop the vehicle abruptly, but the brakes malfunctioned. The air bags did not deploy. A police report was filed. There were no injuries. The vehicle was able to be driven away from the scene. In addition, the contact stated that the vehicle had a history of steering failure. The contact stated that the vehicle's steering wheel jerked to the right on more than one occasion and the power steering pump was replaced by an independent mechanic. A dealer was not made aware of the crash or the steering failures. The manufacturer was made aware of the crash. The failure mileage was approximately 5,000.

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I was driving on busy four-lane highway in fast moving traffic in my 2012 Ford Focus a light came on saying steering assist failure service required. This scared me very much. It was very dangerous and lifethreatening. The wheel was heavy and hard to steer getting off the highway curving exit. I was frightened I would hit the guardrails. Brought car to torrington, CT Ford dealer who is very nice said steering gear assembly needs to be replaced $1,977. Called Ford asked why was Focus excluded from recall issued for same reason to edge, fusion and explorer. Ford representative named pam said "reason it was not involved in recall is because built at different time and using different part affected by the recall. " I said but they all used same temkin manuf. Part. He said, "recalls are VIN specific. " would not pay for repair, and said my complaint would be forwarded to the "appropriate internal department". (that must be the do-nothing-about-it unit) how disappointing and embarrassing that an american company doesn't care about its customers. This is my third and last Ford car I will buy. Who is going to die before big business takes notice? there are 508 complaints on this website for the same problem with this vehicle!! and thousands more on other internet sites! why are we spinning our wheels with this agency that does nothing with this life-threatening issue. What is more important than being able to steer or brake your car? this steering assist failure is deadly and needs to be investigated and recalled for safety of 2012 Ford Focus drivers, their passengers, and other drivers on the road. -- tk (former Ford driver).

The steering went out once before. I took it to a shop and they said it corrected itself. However I was driving down us1 south and the steering went it while I was driving at 55mph. This car isn't unsafe and needs to be recalled. This is twice the steering has failed while I was driving without warning.

My steering locked up and I was unable to turn my wheel when driving. The alert "steer assist failure" appeared on dash. I had my car towed into the Ford dealership and I needed to replace my power steering which costs $2000. They implied that it would be unsafe to drive on the road as no power steering very well would result in an accident.

Steering fault failure began as an intermittent problem at 55,000 miles. The issue commenced when the vehicle was in motion and presents a dangerous situation. Steering the vehicle is difficult beyond description. Now the problem is chronic, repair estimate from fair oaks Ford in naperville, IL was $2,400. 00. Based on the number of complaints to NHTSA and evident on a number of other sites this is not an isolated problem. Ford should be compelled to issue a recall for safety reasons alone.

While driving vehicle steering wheel locked and �assisted steering failure� notice came up on dashboard.

Steering assist failure notice appeared on and off for nearly a year. Notice would disappear after turning vehicle off and straightening steering wheel. In the past 2 months the issue happens several times a day. Last week it happened twice while I was driving and almost lost control and crashed.

I started my car and began pulling out of my parking space when the car steering became very hard to steer, the car felt like it was going to stall out, and an error message came on that said "steering assist failure service required". I had not fully pulled out of my parking space, so I turned off the car and let it sit for a few minutes. I started the car again, and the message did not appear when I began driving the 2nd time. I am very scared that this could happen while I am driving on a busy road and cause an accident. I have seen several other Ford cars being recalled due to this issue for the same year, but not the Focus. I have also seen numerous complaints online for this same issue. This steering assist failure needs to be investigated and recalled for safety of 2012 Ford Focus drivers, their passengers, and other drivers on the road.

The contact owns a 2012 Ford Focus. The contact stated that the steering wheel failed to unlock and the steering assist warning indicator illuminated. The vehicle was towed to willis Ford (15 n dupont blvd, smyrna, DE 19977) where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 83,000. The VIN was not available.

I have taken my car to Ford multiple times saying my steering felt "tight" or I would have to jerk it back into turning because it would get "stuck" while turning. My steering also "freezes" in cold weather. My steering wheel won't move at all when temp dropped below 42 degrees. I would have to warm car up to get it to unfreeze. My steering totally stopped working 2 nights ago. No light came on, no codes, it just stopped turning. Luckily I was on my street going 25mph, but trying to get it to turn into my driveway was very hard. When I came to a stop I got a warning there is a steering failure and to stop safely. I now have a car in my driveway that I can't move because steering won't move. I have to go to Ford again and see what they saw, then have it towed there. I have heard it is $1200 to fix. I don't have that kind of money. I am on ssdi, and only can work pt. I can't sell it because of negative equity, and no gap insurance. Ford, please recall this! someone is going to die. I use highway every day, and I could've serioulsy hurt strangers. This is the worst thing that can happen to a car.

I drove my car to pick my grandson up came parked car went to get back in it to leave steering assist failure flashed on and I had a hard time steering it at the Ford dealership said the steering is all messed up and it's going to cost over 2000 to fix. Ive had this car for 4 months and this makes the second time it's been in the garage. First time the key fell apart. Now the steering is gone.

Received spurious steering assist failure alarms until it failed completely at start up. Several of these occurred while driving and caused the loss of power steering and almost caused accidents for my daughter. This car only has 32k miles. Took to tallahassee Ford and was quoted $2154 to repair. After negotiation, final price was still $1830.

The contact owns a 2013 Ford Focus. While the vehicle was parked, the steering wheel became inoperable and the power steering assist indicator illuminated. The vehicle was towed to bolton Ford (1500 e college street, lake charles, la 70607) where it was diagnosed that the steering gear failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

Steering assist failure occurred three times-once in the street, once in our driveway, and once in our garage. In each instance, frestarting the car returned operation to normal.

I have a 2012 Ford Focus that without warning lost all steering control, I have contacted Ford, who basically told me it's my problem. Luckily, we were not driving at the time but this is not an isolated incident and seems to be a common issue. My question to you is what if this had happened on the interstate going 70mph? how is this safe for myself or anyone else on the road near me? why is Ford not being held accountable for this problem? is it because people haven't been killed yet? there was no warning, no way of knowing that the steering was failing, one day it's fine and the next day it was gone. I do not understand why this has not been subjected to a recall as of yet?.

Electronic steering failed car went into safety mode. This seems to happen alot why is there no recall for this was driving down the road and steering failed thankfully only going 35 or this could have been catastrophic.

The contact owns a 2012 Ford Focus. While driving approximately 5 mph and making a left turn into a parking lot, the steering wheel became difficult to maneuver and the power steering warning indicator illuminated. The vehicle was driven to the contact's residence. The vehicle was later taken to rustyeck Ford located in wichita, KS where it was diagnosed that the control motor of the steering wheel failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The approximate failure mileage was 80,000. The VIN was not available.

Steering rack failure, vehicle is at 62,000 miles. Daughter lost what we thought was power steering control while driving thru a somewhat busy suburban neighborhood road. Upon driving to a safe place, it was harder to steer than the traditional old school non-power steering cars. Was $1800 to replace.

While stationary, the steering power assist failure warning light came on and the car was almost impossible to pull out of the driveway. This is the second time this has occurred.

Car gives a code that steering assist has failed when starting car. Sometimes would reset if key turned off and turned back on. This started while under warranty but Ford's techs claimed there was no problem, despite technical service bulletins on the problem. Car will start, but won't steer. Problem was brought to attention of Ford dealer when car was still under warranty, but they have ignored the problem.

After being stalled in traffic for over an hour I pulled into a gas station and started my vehicle to leave. Immediately I could feel something wrong with my steering and my alert popped on and said peer steering assist warning. Called dealership and they said it's a common for the electric component to fail after idling. They said that's this has happened to people as they are driving. Steering just fails. They said it was a fuse that overheats after idling for so long without warning. If this is a component that fails that affects steering it needs to be fixed and changed.