Steering Rack And Pinion Problems of Ford Focus - part 2

Ford Focus owners have reported 71 problems related to steering rack and pinion (under the steering category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Focus based on all problems reported for the Focus.

36 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 09/05/2018

Tl- the contact owns a 2012 Ford Focus. The contact stated that while driving 5 mph, the steering wheel seized with the steering service default warning light illuminated. The vehicle was taken to norris Ford 901 merritt blvd, baltimore, MD 21222 (410) 285-0200 where the contact was informed that the steering rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. Dr.

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37 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 05/25/2018

I was backing out of a parking place at a gas station when the "steering assist fault" "service required" came on this happened around 80k miles. Now sitting at 88k miles I recently had to have the steering rack and pinion assembly replaced in it costing me almost 1,800 dollars in repairs. I have read several complaints with this car having the same issues around about the same mileage intervals. I'm hoping this issue hasn't caused any serious injury or fatalities.

38 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 04/18/2018

In April of this year I started the car from the garage and the power steering was not working as it was very difficult to turn the wheel,maneuver, and steer the car. I managed to get it to my local automotive repair shop where they assessed the situation. They found failure with the power steering control module. In order to fix it they needed to replace the electronic steering rack and pinion assembly which contains the steering module. This cost $3,377. 56. I am filing this complaint in the hopes that it prompts a recall and that I may be eligible for some form of refund for this extraordinary failure and expense for a car that is not that old with low mileage. I kept the repair invoice with all the details but do not wish to post it as it contains my personal information.

39 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 12/30/2017

The contact owns a 2012 Ford Focus. After the vehicle was parked, the steering seized and the steering assist fault indicator illuminated. The vehicle was taken to courtesy Ford (1410 w pine st, hattiesburg, ms 39401, (601) 544-8111) where it was diagnosed that the entire power steering electric rack and pinion assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 90,000.

40 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 12/05/2017

The contact owns a 2012 Ford Focus. While driving approximately 10 mph, the steering assist warning indicator illuminated and the steering wheel became difficult to steer. The vehicle was taken to szott Ford (8800 e holly rd, holly, mi 48442, phone: (248) 634-4411) where it was diagnosed that the rack and pinion failed and needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer provided case number: cas13724060. No further assistance was offered. The approximate failure mileage was 90,700.

41 Steering Rack And Pinion problem of the 2014 Ford Focus

Failure Date: 11/10/2017

Ability to turn heavily degraded; loud squealing when turning the steering wheel; strong force required to make turns; loss of power steering; unsafe to drive; Ford dealership diagnosed failed rack and pinion.

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42 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 10/26/2017

This is a 5 year old car. With 750000 miles on it. The power steering assist has already died costing up $2k in money we don't have to fix it. The fix is replacing the entire rack and pinion. We had started for the first time the day it went out. We were parked I had to drive it to the dealership with no power steering. If you shut of the car it would temporarily fix it's self. And it did the guy at the dealer shut it down after seeing the no steering assist when he restarted the car it magically worked again. Until next time that is. Ford knows this problem exist and refuses to issue a recall for all 2012 Focus. This is a new car it should not be have these problems. Putting us in financial strain.

43 Steering Rack And Pinion problem of the 2013 Ford Focus

Failure Date: 10/03/2017

Power steering assist failure indicated on instrument panel and full loss of any steering assist. Steering requires/required lots of muscle to maintain any form of active driver intended steering changes. It may fail at highway speeds of 70 or on vehicle startup. Fortunately, we were able to maintain control of the vehicle and find a safe place to stop and fortunately reset the power assist without anyone being injured or killed. Restarting vehicle reset the ps assist module for a few months but the system is now fully nonworking. The steering goes out whenever it desires. The vehicle is currently in the shop with a possible rack-and-pinion replacement or a steering column replacement once the problem is fully diagnosed. This will also require a vehicle alignment and possible computer reset and re-flash according to the shop. Cost will be at least $2500. Thanks Ford for doing the right thing for your corporate structure and offloading your responsibility and cost for your poor engineering and design to the vehicle owner. Poor engineering and lack of willingness to fix a problem is sure to gain you a loyal following. I am almost ashamed to say I am from the detroit area and have been a proponent of buying from the big three. I will upload the repair receipt once the repair action is completed.

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44 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 09/11/2017

The contact owns a 2012 Ford Focus. While attempting to start the vehicle, a warning message "steering assist malfunction" suddenly displayed and the steering wheel could not be turned. The vehicle was towed to the dealer (auto Ford in haverhall, MA) where it was diagnosed that the steering gear and steering rack and pinion were faulty. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000.

45 Steering Rack And Pinion problem of the 2013 Ford Focus

Failure Date: 08/22/2017

My steering wheel locked up while I was driving on a main road with me and my 7 year old in the car. I was guided to the side by the police and had to have vehicle towed to dealer. The dealer informed me that the rack and pinion has failed and I will have to pay $1800 for repairs. After researching, ive found that this is a common problem with this vehicle.

46 Steering Rack And Pinion problem of the 2015 Ford Focus

Failure Date: 08/01/2017

The contact owns a 2015 Ford Focus. Four years ago, the contact stated that while driving at 40 mph, excessive force was needed to steer his vehicle without warning. The vehicle was taken to a dealer and the rack and pinion were replaced. Recently, the contact stated that while driving at various speeds, an abnormal creaking noise would emit from the power steering without warning. The vehicle was towed to woody sander Ford (235 w mitchell Ave, cincinnati, OH 45232) and he was informed that the rack and pinion needed to be replaced. The manufacturer was notified of the failure and informed him that there were no recalls on the vehicle; the contact was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 38,000.

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47 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 07/16/2017

The contact owns a 2012 Ford Focus. While driving 55 mph, the steering failed and the steering assist malfunction warning indicator illuminated. The vehicle was taken to spradley Ford (located at 2828 u. S. 50 pueblo, CO 81088 719-545-0192) where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and offered no further assistance. The failure mileage was 60,258.

48 Steering Rack And Pinion problem of the 2013 Ford Focus

Failure Date: 05/26/2017

My electronic power steering is beginning to make noise. It will eventually fail and cause loss of power steering. The dealership said it was the power steering module. To fix it, they would have to replace the entire rack and pinion at considerable cost. I noticed that Ford recalled more expensive models for the power steering. Why won't they recall my car?.

49 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 05/01/2017

~tl the contact owns a 2012 Ford Focus. While the vehicle was stationary and driving various speeds, the steering wheel seized without warning on several occasions. Don sanderson Ford in glendale, arizona was made aware of the failure and stated that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

50 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 05/01/2017

~tl the contact owns a 2012 Ford Focus. While stationary and driving various speeds, the steering wheel seized without warning on several occasions. Don sanderson Ford in glendale, arizona was made aware of the failure and stated that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.

51 Steering Rack And Pinion problem of the 2013 Ford Focus

Failure Date: 03/08/2017

Steering rack and pinion control module is prone to failing and when this does fail the car cannot turn and this is a huge hazard to the driver and everyone on the road.

52 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 01/15/2017

In January, 2017 I had my 2012 Focus hatchback checked out for an ongoing grinding noise only present when turning. My local mechanic diagnosed this as a failing rack and pinion which needed complete replacement to avoid a catastrophic failure while driving. A $1700 repair for a major component on a 5 year old car with only ~40k miles. Very disappointed in Ford, currently looking at other brands for a new purchase.

53 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 11/29/2016

Electronic rack and pinion failure after 91,000 miles. Making steering nearly impossible and nearly causing accident. Why was this not included in the other electronic power steering recalls from Ford? everything I have seen is the rack is being exposed to too much heat and failing prematurely.

54 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 11/03/2016

Car had been parked overnight. Went to start up and the "faulty steering assist" warning light came on. I called the dealer and they said to check the battery. Took it to a mechanic and he had to replace the electronic steering gear and rack and pinion. Total cost $2500.

55 Steering Rack And Pinion problem of the 2013 Ford Focus

Failure Date: 10/09/2016

My 2013 Focus titanium electronic rack & pinion failed. It occurred without any prior warning on a busy interstate. Miracle without an accident. 49,000 miles. I have no warranty. . My research shows many with similar stories and no recall? this is a serious safety issue. Quoted $1800 to repair. So that my car will simply steer? recalls happen for many reasons and to think it hasn't happened for a sudden loss of a vehicles steering in incomprehensible. To repeat, all withoout any warning. No dash light or message! I changed lanes at 60 mph and it would not respond so that I could make the needed correction to not continue in to oncoming traffic. Getting it safely to the shoulder was physically difficult and extremely dangerous.

56 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 07/06/2016

Turned my car on to take my son to school and immediately the "steering assist failure" alert came on. Tried turning the car off and back on but still the same alert. Took it to the dealer mins after and they informed me the rack and pinion would need to be replaced costing me over $2000!.

57 Steering Rack And Pinion problem of the 2013 Ford Focus

Failure Date: 06/05/2016

Vehicle was parked. I went to turn on the car, and the steering wheel was locked and would not turn at all. Had the car towed to the dealership. The service manager says the electric steering rack and pinion has failed and has to be replaced at a cost of 1,497. 00. In addition, the car has also had numerous repairs to the transmission system. The car has had problems with the transmission since the very first day of purchase. The car will vigorously shudder at random times. The shuddering occurs every time I drive the car and it causes the car to violently jerk forward. We have taken the car in for all of the service updates/recalls, and the transmission problems still persist. The computer screen also will turn off randomly while driving. One time while driving on a highway, the car died. It was very dangerous. I should not have purchased this car.

58 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 06/02/2016

Cannot hardly turn the steering wheel at stop and when driving. Very dangerous when driving in busy highways. The error message came on says that the steering assist failure. I took it to honolulu Ford where I purchased the vehicle they said since my vehicle is out of warranty I have to pay for a rack and pinion system for 2500. 00 dollars to fix it. Unacceptable from a major company.

59 Steering Rack And Pinion problem of the 2013 Ford Focus

Failure Date: 04/20/2016

My 2013 Ford Focus has 60k miles or less and the rack and pinion went out while I was driving and other than that I got the car at 36k miles and has had it in the shop twice because of shuttering in between gears which is scary sometimes. Needless to say the software was updated twice and clutch was replaced and it still shutters.

60 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 01/26/2016

The contact owns a 2012 Ford Focus. While driving 10 mph, the steering wheel became inoperable without warning. The failure occurred randomly. The vehicle was taken to a dealer where it was diagnosed that the rack and pinion failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 92,000.

61 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 06/18/2015

Electronic power-assisted steering (epas) failure due to rack-and-pinion steering defect. Required to replace the entire rack-and-pinion module, which cost $1,700, due to the fact that this widely known and dangerous defect has not been acknowledged or recalled by Ford and my vehicle is no longer under warranty.

62 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 04/01/2015

The contact owns a 2012 Ford Focus. While reversing, the steering wheel became difficult to turn. The failure was experienced several times. The vehicle was taken to the dealer where it was diagnosed that the steering rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was not available. The approximate failure mileage was 34,200.

63 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 03/04/2015

We have been having problems with the power steering failing twice on the highway and 3 times upon start up. This scared the life out of us on the highway. Fortunately traffic was lite and we safely make it across all traffic lanes to the shoulder. After restarting the car it operated normally? the internet noted similar events but no safety recalls. The most recent incident happened in my driveway. Upon starting the safety system indicated a (power steering assist failure). I had it towed to my mechanic and was told that the rack and pinion module had failed and the entire rack and pinion needed to be replaced at the tune of $2'500 dollars. I would make the assumption just the fact this happened driving at highway speeds would at least initiate an invesigation. This is 2012 vehicle and started while still under warranty but no fault code was ever presented to the repair technician there for apparently nothing could be repaired or replaced. I believe for safety reasons, and concern for others this should be looked into.

64 Steering Rack And Pinion problem of the 2012 Ford Focus

Failure Date: 02/02/2015

Tl- the contact owns a 2012 Ford Focus. The contact stated that while making a right turn, the power steering failed and the message board displayed loss of steering, stop vehicle. As a result, the contact hit a curve and fractured the left strut and rack and pinion. The vehicle was only able to move when in reverse. The vehicle was not diagnosed or repaired. The VIN was not available. The failure mileage was 78,000. Djr.

65 Steering Rack And Pinion problem of the 2013 Ford Focus

Failure Date: 07/08/2013

The contact owns a 2013 Ford Focus. The contact stated that there was an abnormal noise that continued for an extended period of time. The failure occurred ever since the vehicle was purchased. The dealer (reynolds motor CO, 1900 avenue of the cities, east moline, IL 61244, 1 (888) 602-3869) was unable to replicate and diagnose the failure. The vehicle was inspected and diagnosed by an independent mechanic who stated that the rack and pinion may need to be replaced. The abnormal noise continued to come from the steering area as the failure continued. The vehicle was stored for more than two years due to the failure. The manufacturer was notified of the failure. The VIN and failure mileage were not available.

66 Steering Rack And Pinion problem of the 2013 Ford Focus

Failure Date: 03/18/2013

Tl-the contact owns a 2013 Ford Focus. The contact stated while driving approximately 60 mph, the steering wheel seized without any warning and then resumed normally. The failure occurred when the contact was operating the vehicle in 70 degree and weather and above. The vehicle was taken to an authorized dealer twice for the same defect. The technician informed the contact that the rack and pinion would need to be replaced. The vehicle had not been repaired. The manufacturer was not notified of the problem. The approximate failure mileage was 1,000. Kmj.

67 Steering Rack And Pinion problem of the 2005 Ford Focus

Failure Date: 08/28/2005

On sun 8/28/05 I was driving north on i69. Just south of exit 25 I was going to pass a RV. I checked my mirrors and though it was safe to pass, but I missed judged the car behind me and he was in my passing lane. I jerked back into my lane. When straightening up something popped in my steering. As a result I when sliding sideways down the highway. I finally ended up slowly gliding down the guard rail. I could not steer my car.

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68 Steering Rack And Pinion problem of the 2000 Ford Focus

Failure Date: 01/15/2003

I own a 2000 Ford Focus with 86,500 mi. And was told that the front rack and pinion steering was shot. How can this be on a 2000 car?.

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69 Steering Rack And Pinion problem of the 2002 Ford Focus

Failure Date: 07/24/2002

While backing up consumer heard a loud noise from front end, then, lost steering ability. Vehicle was towed to dealer, it was determined that rack and pinion had broken.

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70 Steering Rack And Pinion problem of the 2002 Ford Focus

Failure Date: 07/24/2002

Rack and pinion failed twice within 24 hours-once for the owner and once for the dealer after replacing the original.



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