general problems of the 2011 Ford Fusion - part 1

266 problems related to air bag have been reported for the 2011 Ford Fusion. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Ford Fusion based on all problems reported for the 2011 Fusion.

1 Air Bag problem

Failure Date: 03/20/2025

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2 Air Bag problem

Failure Date: 03/18/2025

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3 Air Bag problem

Failure Date: 01/24/2025

The contact owned a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 21v158000 (air bags); prompting the contact to schedule the vehicle for repair. The vehicle was taken to the dealer, who refused to perform the recall repair, but the contact was unaware of the reason for the refusal. The vehicle was not repaired but remained at the dealer. The manufacturer was notified of the failure but provided no assistance. The contact was later informed that the vehicle was towed away and destroyed without his consent. The contact had not experienced a failure. The VIN was not available.

4 Air Bag problem

Failure Date: 12/20/2024

See attached document for complaint.

5 Air Bag problem

Failure Date: 10/11/2024

The contact owns a 2011 Ford Fusion. The contact stated that the air bag warning light was illuminated. The contact related the failure to NHTSA campaign number: 19v001000(air bags). The contact stated while driving at an undisclosed speed and making a turn, the vehicle lost power steering functionality. The contact was able to drive to the residence by using manual strength to steer the steering wheel. Additionally, the contact stated that while driving various speeds, the transmission was slipping. The transmission warning light was illuminated. The contact also stated that the doors and the windows had failed to operate as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 162,000.

6 Air Bag problem

Failure Date: 09/12/2024

The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 21v081000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

7 Air Bag problem

Failure Date: 01/01/2024

Loss steering not able to drive.

8 Air Bag problem

Failure Date: 06/02/2023

June2 2023 my car the power steering quit no longer able to steer the car. No longer able to drive the car 2011 Ford Fusion. I noticed there were recalls on steering and electrical my is electrical power steering (no pump). I need to know if I qualify to have it fixed I have reported this to everyone in Ford I know to ask. I need my car. My husband was driving when it happen he made it home safe thankful.

9 Air Bag problem

Failure Date: 03/23/2023

The contact owns a 2011 Ford Fusion. The contact stated that while driving at approximately 45-50 mph, she depressed the brake pedal to stop the vehicle however, the vehicle failed to engage. The abs warning light illuminated. The contact then stated that she applied pressure to the brake pedal and the pedal went to the floor and failed to stop the vehicle. As a result, the contact swerved around another vehicle however, the contact’s front driver’s side crashed into another vehicle. The air bags failed to deploy. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 250,000.

10 Air Bag problem

Failure Date: 03/07/2023

The contact owns a 2011 Ford Fusion. The contact stated that the lug nuts and the studs had fractured and were replaced by a tire mechanic. The contact also stated that the air bag warning light was illuminated, and the message "check the connection of the fuel inlet port. " was displayed. Additionally, the contact stated that while driving 30-35 mph, the vehicle lost power steering functionality inadvertently while making a turn in the driveway. There was no warning light illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was only included in NHTSA campaign number: 21v158000 (air bags). Additionally, the manufacturer informed the contact the recall of NHTSA campaign number: 15v340000 (steering) was previously performed on the vehicle. The failure mileage was approximately 153,000.

11 Air Bag problem

Failure Date: 12/25/2022

I got a air bag recall on my 2011 Ford Fusion se @ diamond Ford lancaster I had a accident on December 25 2022 and my airbags never deployed.

12 Air Bag problem

Failure Date: 09/21/2022

Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 21v158000 (air bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

13 Air Bag problem

Failure Date: 09/14/2022

My airbags light came on out nowhere I had just got the recall fixing for my airbags now the orange light is on saying my airbags been deflated and I didn't have no kind of wrecks and I tried to reach out to hixson Ford that is down in alexandria la and thy woman told me they can't help me this is unsafe for me to be driving like this with my kids please help me.

14 Air Bag problem

Failure Date: 07/26/2022

While driving at freeway speed, my 2011 Ford Fusion hybrid suddenly shutdown before I could pull over safely exposing me to extreme harm from other cars. I was unable to drive it home, as it no longer would safely function sufficient to get me home. Additionally, the airbag recall should have been remedied by now, Ford's response has not been timely.

15 Air Bag problem

Failure Date: 05/06/2022

Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 21v158000 (air bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

16 Air Bag problem

Failure Date: 05/01/2022

The contact owns a 2011 Ford Fusion. The contact stated that while driving approximately 45 mph the driver lost control of the vehicle and drove off the road and crashed into a ditch. During the crash the front end of the vehicle was severely damaged causing both the driver side and passenger side airbags to deploy. The contact indicated that the airbags did not immediately deploy and both occupants had sustained concussions when the driver made contact with the steering wheel and passenger made contact with the dashboard. The driver also sustained a right leg injury. A police report was taken at the scene and the vehicle was towed away. The manufacturer and local dealer were notified of the incident. The failure mileage was 200,000.

17 Air Bag problem

Failure Date: 04/07/2022

The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 21v158000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that unknown dealers were contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

18 Air Bag problem

Failure Date: 12/30/2021

Ford has failed to remedy this safety recall for my vehicle in a timely manner. I have tried to schedule my ffh airbag recall repair for months. The dealership never answers their phone, nor do they respond to written inquiries. I also have called Ford and spent hours on the phone with no resolution. My mechanic can perform the recall repair. I need specific contact info for billing, so I can get my recall paid for (that my mechanic will perform). I am worried about the unrepaired recall, and the safety of those in my vehicle. Please do not respond by providing contact info for the dealership or Ford. I have already attempted to contact & schedule several times. They will not answer. *** I need specific contact info for billing so I can get my recall repaired by my mechanic***.

19 Air Bag problem

Failure Date: 07/26/2021

Don't have an accident just doing the recall for the airbags here in davenport, IA.

20 Air Bag problem

Failure Date: 04/28/2021

This car has been recalled to replace the drivers side airbag. We have a 1 year old infant traveling in this car, and we do not feel safe driving it. We have reached out to the dealer for the recall fix of the defective airbag, but it is not available. It has been almost 6 months, we try to avoid using the car, but it is very difficult to avoid it. This is a very long time to fix a serious, life threatening issue. This is our second report on this issue, however we have moved since the initial report and wanted to update our address. What can be done to help us? thank you.

21 Air Bag problem

Failure Date: 04/01/2021

Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 21v158000 (air bags) however, the part to do the recall repair was unavailable. A dealer was not contacted. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

22 Air Bag problem

Failure Date: 03/25/2021

Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 21v158000 (air bags) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

23 Air Bag problem

Failure Date: 03/25/2021

Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA recall number: 21v158000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer were made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

24 Air Bag problem

Failure Date: 02/01/2021

Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 21v158000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle, the air bag warning light was illuminated. An unknown dealer was made aware of the failure and informed the contact that parts were not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 155,859. VIN tool confirms parts not available.

25 Air Bag problem

Failure Date: 12/30/2020

Takata recall. The contact owns a 2011 Ford Fusion. The contact received notification of NHTSA campaign number: 21v158000 (air bags) and 19v001000 (air bags) however, the parts to do the recall repairs were unavailable. The vehicle was taken to the local dealer who stated that parts were not yet available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. VIN tool confirms parts not available for NHTSA campaign number: 21v158000 (air bags). Parts distribution disconnect for NHTSA campaign number: 19v001000 (air bags).

26 Air Bag problem

Failure Date: 04/16/2020

My 2011 Ford Fusion steering went out while I was driving on us 19 port richey by main st almost causing me to be involved in a accident I contacted Ford of port richey they made me an appointment on 4/20/20 which I took my car for service it is still in the garage over 2 weeks later to tell me on 5/ 4/2020 that the recall was fixed at another garage in 2016 I contacted the other dealership which was flammer Ford of spring hill they tell me all they did was reset the programing in the steering so the steering gear was never replaced now I am again having problems I have contacted Ford higher up from the dealerahip and there saying because it was replaced once and due to miles they are not gonna fix it . . A recall does not have a expiration date and it is a defect in the vehicle I am trying to get this taken of and I am not having any luck its only fair they fix there defective part god for bid I would of been in an accident . So I am asking for Ford to fix the steering recall number 15n01 or 15s18 both related to the steering.

27 Air Bag problem

Failure Date: 03/15/2020

The contact owns a 2011 Ford Fusion. The contact stated that on several occasions while driving at various speeds, the steering wheel seized. The air bag warning light was illuminated. The vehicle was restarted, and the steering wheel unlocked. The vehicle was taken to an independent mechanic however, the failure was not able to be duplicated. The manufacturer was notified of the failure. The failure mileage was 150,000.

28 Air Bag problem

Failure Date: 01/03/2020

There where recalls awhile back. And one it had to do with the fuel system when I did the recall for it a year later I had the same issue took it to Ford an they want me to pay over 500 for it when it was a recall the fuel light came on it says check fule inlet. It has disappeared now an the check engine light went away. There was a recall for the power steering. My steering wheel is locking it said that power steering locked. And they said that I cant do the recall. I have a 2011 Ford Fusion se. And the only recall they said was there was for the air bags. I want to know why I cant get these things fixed. I only have one car on a fixed income I own the car. An now I need answers.

29 Air Bag problem

Failure Date: 01/03/2020

To whom it concerns, well first of all I purchase a vehicle from, I don't have the title, so the bank and the dealership got that stuff. Next they think they can be rude, lie, and play games, thirdly they said I wrecked when it came off the lot on condition as it was in, but no way. Fourthly, they wand to lie and say 2 different store just like the bank does, I've had to put almost a 1000 bucks into the vehicle, and I'm upside down in it, I told the bank this, and the bank said they be contacting the dealership, never happened I asked to take the 1000 bucks off my loan for these services but won't, this why I'm reporting them, next the bank can never decide if they want insurance on the vehicle been harassed by both the dealership and bank, which is first premier bank and frankman motors sioux falls,sd, plus I was suppose to receive a manual for my car never happened, so something needs to be done, if both places of business's want me to be nice, they got to earn it, and do something about this lemon vehicle.

30 Air Bag problem

Failure Date: 11/08/2019

Tl- the contact owns a 2011 Ford Fusion. The contact stated that she received a recall notice under NHTSA campaign number: 19v001000(air bags). The contact called gordie boucher Ford of kenosha 8301 75th st, kenosha, WI 53142 (262) 697-0700 where she was given an appointment that was not conducive with her schedule. The contact called two other dealers(kunes country Ford of antioch 104 IL-173, antioch, IL 60002 (847) 250-0238; gillespie Ford 18834 w grand Ave, gurnee, IL 60031 (847) 805-8020) where she was also given appointments that would not work. Her request for loaner vehicles were denied. The manufacturer was notified of the failure and offered no assistance. The vehicle was not repaired. The failure had not occurred on the vehicle. Jo.

31 Air Bag problem

Failure Date: 10/01/2019

This cars been recalled : manufacturer recall number :19s01 I didn't get a letter , email no kind of notification about it . Had to find out by a friend.

32 Air Bag problem

Failure Date: 08/07/2019

Takata recall- was never notified of any recalls. I do get a warning eveey now and then that the power steering is affected but goes away after I turn the car off and on again.

33 Air Bag problem

Failure Date: 06/27/2019

2011 Ford Fusion. Consumer writes in regards to airbag safety recall.

34 Air Bag problem

Failure Date: 05/08/2019

Safety recall notice 19s01 / NHTSA recall 19v-001 recall received in February 2019 after repeated calls to the dealership, they still have not received the replacement part to make the recall corrections. They claim they are only being shipped so many parts at a time? this issue is going on 4-months now, this unacceptable!.

35 Air Bag problem

Failure Date: 05/01/2019

Tl takata recall. The contact owns a 2011 Ford Fusion. The contact received a recall notification for NHTSA campaign number: 19v001000 (air bags). Town & country Ford (6015 preston hwy, louisville, ky 40219, (502) 964-8131) scheduled an appointment; however, the part was not available for the repair. The recall was issued on January 28, 2019. In addition, the dealer was informed that the drivers side door failed to unlatch from inside the vehicle. The failure caused the driver to have to electronically wind down the window to open the door from outside the vehicle. The dealer had not verified if the vehicle was included or excluded from NHTSA campaign number: 17v210000 (latches/locks/linkages:door:latch). The contact stated that the vehicle exhibited the same failure as listed in the recall campaign. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 57,000.



Safety Ratings of Fusion Cars
Fuel Economy of Fusion Vehicles
Fusion Service Bulletins
Fusion Safety Recalls
Fusion Defect Investigations