general problems of the 2013 Ford Fusion - part 1

1. My car began to produce white smoke after a burning smell. Then caught fire under the hood in engine area. The car is buried in snow/ice, not available to access. 2. The car caught fire. 3. The problem has not been reproduced nor confirmed by anyone (dealer/independent service center) 4. No, due to weather conditions. (blizzard) 5. Only the burning smell and white smoke.

Vehicle: 2013 Ford Fusion mileage: ~165,000 miles issue type: engine stalls / loss of power my 2013 Ford Fusion has experienced intermittent engine stalling and hesitation since early ownership. The vehicle will stall or “putter” when slowing down or coming to a stop, often without warning. When this occurs, the engine shuts off and the vehicle must be put into park and restarted. Restarting is sometimes delayed or hesitant. This issue occurs without any warning lights or diagnostic trouble codes appearing on the dashboard, making it difficult for dealerships and mechanics to diagnose. The problem has persisted for years and has occurred multiple times under normal driving conditions. This defect presents a serious safety risk, as the vehicle can lose power unexpectedly while in traffic, at intersections, or during braking. Loss of engine power in these situations creates a high risk of collision. The vehicle has been inspected multiple times, including by dealerships, but the issue could not be identified due to the absence of fault codes. This appears to be a design or component defect that does not reliably trigger diagnostic warnings. I am reporting this as a safety-related defect involving unexpected engine stalling and loss of power. The date I marked you asked below is the most current but as I stated it’s been happening since a month after purchasing the car brand new.

Rear view camera intermittently works. Blackout when reversing. Car is in reverse camera starts then stops.

Unknown - I was driving the car on a highway, there were no alerts and my engine light was not on, and my car started smoking and within 5 minutes my car was completely on fire. After the fire was put out, the whole front of the car was gone and then engine looked melted.

My rear camera will go out while in reverse. Sometimes boxes appear on the screen or it will be completely black.

My car was parked in my driveway. I realized that I didn't have my key on me. So I quickly ran in the house to get my key. I went outside to find my car rolling down my driveway into my neighbor's brick house. My 11 year old was messing with the gear shift from the back seat and was able to change the gear to neutral with no brake engaged and no key in the ignition. When I went to the dealership, an employee was able to tell me that it was a bad shifter cable bushing. I checked to see if there is a recall and there was for our year, make, and model; unfortunately, our VIN is now registered under the recall.

The contact owned a 2013 Ford Fusion. The contact stated that while the vehicle was parked at the contact's work parking lot, the vehicle caught on fire due to unknown reasons. A security guard discovered the fire, and called the fire department extinguished the fire. A fire report was filed. No police report was filed. The contact was at work during the incident, and it was not until he finished his shift that he discovered that his vehicle had caught on fire. The contact believed the fire started from the engine area, per witnesses. The vehicle was towed to a local towing yard. The contact notified his insurance company and deemed the vehicle totaled. The fire spread and damaged several vehicles parked nearby. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

Vehicle has coolant leaking and temp getting hot just like the Ford coolant recall on my year, make and model of car, yet my VIN doesn't bring up a recall. Took to Ford dealership for a coolant sensor recall and told can't fix it the coolant issue is fixed and that it should be on the recall list. Bao I sit with no car.

Car stopped driving correctly and the transmission now needs replaced.

Steering wheel pulls to the right even after new alignment caused me to hit a curb.

Engine coolant leaking into cylinder 2. This is a known common issue on eco boost engines. Engine repair was quoted as replacement needed for 8000$. This is dangerous because the car will stop and potentially leave you stranded in the middle of the road with traffic. Additionally, this may result in fires due to water pump running dry and water being burned off in the cylinder which results in blue smoke on cold starts. Ford has been knowing of the engine defect and continued to place the engines in their cars as late as 2019.

My vehicle has a coolant intrusion from a known defective head gasket. The gasket has failed and there is coolant on the pistons. This is a known issue for Ford ecoboost engines from 2013-2018 and I request NHTSA's assistance with compelling Ford to remedy the problem.

Complete computer system is not working, won’t show me how many miles I have, won’t blow out any air. My windows won’t roll down. This happens at least 10 times a year. I put it in drive and it went backwards as I pressed on the gas pedal and the brake locked up. So I turned it on and off and same thing happened.

The fire started in the engine, unsure of exact cause according to the fire report. My wife(brianna), I, and my one year old daughter’s safety was compromised bc there was no warning until a minute before us realizing fire and exited the vehicle. Car was investigated by local department. Check engine light flashing crazy less than a minute before car loss power.

I bought from a dealer in live oak and told there was no recalls I only had car 2 months and the car transmission is acting crazy it smells like burnt oil or brake fluid leaking the radio has a major electrical problem it turns off and resets if I use the bluetooth to talk through radio. This car all in all has been nothing but huge problems and here I am paying a car note on a car that's barely drivable.

Break lights will not turn off after week of high heat and humidity.

I have driven my car a little over 600 miles after the first recall was done for the engine overheat and a sensor was replaced. They drove it 0 miles to test drive it after (it shows on my paperwork) since around 600 miles it has sat because now my engine is actually overheating. I had no idea that I could contact Ford again about this until recently and I have the paperwork and mileage to match. But I am afraid they will say the recall was performed and be of no help. Clearly they didn’t care enough to test drive the car after the fix. So I cannot trust them to properly take care of this problem.

The back up/ rear camera failed on this vehicle. The sudden failure of this caused me to panic as I could no longer see directly behind my vehicle.

My passenger door came open while I was driving. I was not able to get it to close.

1. Im driving and all of a sudden my car will not leave the park position . It turns out that theres a recall on said problem and when I called dealership to have them tow vehicle they said I have to pay for tow. Even though its a manufactor recall. And I get car serviced regularly at dealership. This clearly not my fault as a consumer so why am I a absorbing cost. I calked for road side they gave me run around and numbers which no one answers . While my car is not working and thank god I was at a stop sign when this happened it could have been worst. And I must pay for something that is not my fault. Clearly not how this works when there is a recall. 2. Another is that I found with this car was I let back seat down to put my grand babys stroller in and seat in back wont let up on hybrid due to all the wiring under neath and in trunk. Apparently u must leave middle seat belt in latched position because that what allows u to let seat up. The car seat is supposed to go in middle area. This is clearly poor nanufactoring. But yet they charge a hundred dollars to let seat up . Also a manufactoring issue. Tge solution that was given was never let back seat down. But how is that a solution when seat should let down and up. I can put car seat in back anymore nor can my babys buckle their seat belt in back. It is clearly a safety issue and if I check online or youtube this is clearly a real issue but Ford ignored. How many moms or kids must die from Fords haphazard behavior or stand behind the vehicle recalls that the NHTSA has authorized them to repair. . I am almost 50 but I gurantee I will make this my mission to hold Ford and NHTSA accountable for this negligentband poorly made cars by Ford. I will not pay for an issue which is clearly a manufacters issue. I have to pay for a tow on a transmission recall . When it was never my fault to begin with.

Although this vehicle is 10 years old it has only logged less than 17k miles (near new condition). A few months back it was noted that the backlighting on the console, steering wheel, interior door panels and overhead console were inoperative under non-daylight conditions. At night, it's driving blind from an instrumentation perspective. Controls cannot be located as they cannot be seen. This backlighting has a mind of its own. Upon entering the vehicle all the lighting in question lights up and then times out (?) activating outside lighting (headlights) when you expect and need the backlighting, it just isn't there. Disconnecting the battery for 12 hours (reboot) did nothing to solve the problem. Personally, I believe the slap-happy lighting engineers went way overboard with warning and flashing lights on this vehicle. The lighting in question is there, not just when needed. Due to this over-engineering I refuse to pay shop labor prices to troubleshoot or replace parts on a premium vehicle. As this car has become the "recall queen" I feel it was placed on the market well before its time and as a consumer I'm now the guinea pig in the field. Never another Ford. Note: uploaded file shows console section and backlighting is on. Ignition is off and if car is started the backlighting eventually turns off. Activating the headlights the console and all other backlighting remains dead.

My complaint does not concern an accident. It concerns the two incomplete recalls referenced above. I have been trying to schedule these repairs since, I believe, February and the service department at the local Ford dealership, mac haik Ford, 4242 east sam houston pkwy s, pasadena, TX 77505, will not even respond to my requests to schedule the work. I have left detailed messages with the haik contact representative (vehicle model and year, the campaign/NHTSA numbers that I want to have done, my phone number, my email address, etc. ) as requested by haik's contact person and no one from the service department has ever responded, not even once. In order to give Ford and haik a final chance before filing this complaint, I left two scheduling requests this week- one on Monday or Tuesday and one yesterday. The service department did not respond to either. However, in response to my repeated efforts to schedule this safety recall work, I have been spammed with car sales solicitation calls and emails back from the dealership beginning on March 1. (perhaps earlier, but March 1 is the first undeleted email that is still on my computer. ) these safety recall campaigns are not being administered, and processed as such by Ford motor company, at least not by its dealership in pasadena, texas. The mac haik dealership obviously has no interest in doing this recall work. I suppose they can make more money doing other work. In any event, Ford's recall notices are just used as sales prospect-generating tools. They are not actually accepting cars and doing the recall work.

It has recall.

Car caught fire 1-28-23 minutes after I was park at home car was recently taking to Ford of mt juliet tennessee and wa diagnosed with a oil leak and transmission issue car only leaked but this day it caught fire minutes after my wife drove it 5miles from the house and back. .

Not sure if related to recall - took vehicle in due service in December 2022 for service and recall. My Ford app indicates they did not take care of it. While driving from California to arizona on January 9, 2023 the engine lights came coolant hot, vehicle unsafe to drive, see manual. I couldn’t drive my vehicle. Broke down on the 10 interstate. Would not move. Would not go into reverse. It was towed to surprise Ford in surprise, arizona and I’m currently awaiting diagnostic testing. They said they will check if it’s related to recall. Towed from I-10 to home by aaa. Home to shop by sttae farm insurance. Thank you.

10 mins into driving the car the car had a loss of power and the instrument cluster flashed a see manual indicator and a wrench flashed on the screen within 1 min of pulling on to the shoulder of the road the entire engine compartment was in flames. I had the recall for the issue know to have caused this performed on the car but it doesn’t seem the issue was resolved. The car is now totaled due to an issue that has appeared to happen with multiple vehicles reported to the NHTSA.

I purchased this 2013 in September 2022. My car is jerking while driving, when put into drive from reverse, it will say in reverse. It will shut down while idling from stop to go. I am afraid because, I almost caused an accident while driving the interstate.

On Nov. 7, 2022, I took the 2013 Ford Fusion to the local dealership in lugoff, SC for recall 20s30 latch repeat repair . I waited the majority of the day and the majority of the next day and they were unable to complete the recall repair as the Ford corporate system was not working, I have checked back with the local dealership every week since then and still no resolution. Finally, last week I called the Ford headquarters (case number cas-3990-9379). They said the problem was on the local dealership's end and then I would call the local dealership and they would said it was on the Ford corporate end. This back and forth went on for 2 1/2 hours ass I could not get me along with the other two parties on the call at the same time. I called the local Ford dealership today December 7 and still no resolution.

Accidente automovilístico por que dejó DE funcionar el vehículo y se tuvo que utilizar el freno DE mano porque el vehículo dejó DE responder ocasionando un accidente aparatoso que puso en peligro mi vida y el DE las personas con las que me impacte.

Ford recall for under hood shift bushing (22s43). Bushing failed leaving me stranded in hartford CT. Had the car towed by aaa. Contacted three Ford dealerships to make an appointment and none have the part or a seed supply.

Power steering column just stopped working in the middle of driving and I made it home okay but the next day it barely even could move and a bunch of lights came up on the dash and they wouldn’t stop going off whenever I start the car.

Ford dealership says that the car has swollen lug nuts therefore they will not rotate the tires they are factory wheels and lug nuts why has there not been a recall on all of these junk lug nuts?.

My coolant has been disappearing at an exceptional rate in my 2013 Ford Fusion with a 1. 6l ecoboost engine. About once every week or so my "coolant level running low" message comes on and I have to add more coolant. This went on for several months, no dangerous problem, just buying coolant regularly and wondering where it's all going. No sign of coolant under my car. I was driving to work when the warning message "engine coolant overtemperature" came on and my car stalled. Thankfully I was able to pull over safely. The coolant was low again and the engine overheated. I read other people with the same year, make, model, and engine also had the same issue - coolant vanishing causing the car to overheat and stall, some resulting in fire. I believe this is due to the coolant leaking into the hot exhaust system as safety recall 12s41 describes. Because my car was manufactured in 2013 and not 2012, my VIN is not listed to be recalled despite the same issue on my same make, model, and engine. The Ford dealership would not fix it as a recall. I'm grateful mine didn't result in a fire this time unlike some other unlucky folks in my same position.

Engine shut off while driving, and a "transmission not in park" message was displayed. Car was able to restart after several tries. Looking online I found a lot of people with the same issue, but no answered questions.

The transmission keeps jerking and when waiting for a light to change car jerks. Also makes a noise that sounds like water boiling but it is something with the moter.