Owners/service Manual problems of the 2013 Ford Fusion

The front passenger side door came unlatched while the car was in motion with a passenger sitting on that side and two people in the back seat. The door does not stay shut and one person had to drive it back home on the highway while the other person manually tried their best to hold the door shut the whole time. Passengers were uninjured and got lucky that there wasn't another car in the lane next to it while this happened. Called north central Ford dealership in richardson,TX as well as Ford motor company and neither parties are willing to help unless we pay for the door out of pocket as they claimed this specific car was not part of all the recalls that similar Fusion's and focus's have been having. This family also owns a 2012 Ford focus that same thing happened and was part of the recall and door was replaced by Ford. Ford refuses to understand and comprehend the severity of this life threatening issue and help their customers so that they can save money. Our lives were in danger and it's not a matter that needs to wait till more people die for it to be recalled. It's been 4 days and Ford gave us a case number and said they will look into it and we still don't have a car or a solution and this car is still in the house garage.

My family and I drove to the beach and we parked. Then when were driving home on the freeway I lost power in the steering wheel. It took all my strength/ muscle to keep control of car. That is when a light came on. I managed to get home at that point we pulled out the manual to look up the symbol. It too about 1 hour along with the internet just to figure that it was the power assisted system. It stated that the steering would be with out power and could potential lose control all together. We immediately called to have it towed from home to dealer after looking up recalls I noticed their was a recall for the same thing that happen to me but on the east coast. However my VIN number said my car was not part of that recall. But the year make model was. It is my belief that Ford should be responsible to fix this issue not only because of that but even though my car is a 2013 it have less than 30,000 miles on it. Showing it was not driven much or missed used. It is obviously a defect in part or manufacture installation or whatever. Very disappointed in my Ford dealers and company for not fixing it and making me do so espacial because there is a recall on it out there showing it is a defect.

From the day I first drove my car off the lot it was a 2013 Ford Fusion s it's gray. I started the engine and then sat in the driver's seat before I put it in drive I hear a loud thumping noise generating from the back end of my car. And it's still doing it 4 months later non-stop and I cannot figure out what's going on also there is a rusted hole in my muffler. Also often times when I am driving when accelerating the transmission has a huge lag in it and sometimes it sticks without shifting to the proper gear to accelerate, sometimes I have to actually manually shift the gears. And it gets very rough when it slips and slides and makes a big drop which also shakes the entire vehicle and it also impairs the driving performance. And another thing is the seat belt, the rear middle seat of my vehicle when installing a child safety seat the middle seat belt got all jammed up and would not work at all. I had to replace it with an aftermarket seat belt because Ford didn't want to fix it for free and wanted to charge me upwards of $400 just for the seat belt that wasn't my fault that I got damaged I just installed the child seat like the local police showed me to and then once I got it out the seat belt it's not working. They say it's not a part of the recall which I already have 4 recalls on my vehicle that is not yet fixed.