Water Pump problems of the 2013 Ford Fusion

April 2019 while traveling on the highway check engine and dash lights flashed along with vehicle overheating message. Had to pull over on the shoulder and call for a tow to the purchasing dealership. Water pump was replaced and cooling system checked. August 2019 while traveling on a city street check engine and low coolant light message appeared. Took vehicle to purchasing dealership where they preformed an oil change and pulled codes p0303 and made an appointment for repair. Repair was never done due to no codes at time of appointment. February 2020 while traveling on a city street vehicle starts to shake and check engine light flashes. Drove vehicle to purchasing dealership and diagnosed with a cracked engine block and must replace engine at a cost of $6600. 00 + tax. Extended warranty company declined coverage and purchasing dealership ignore request for resolution.

After my cooling system recall was repaired, I kept having to add coolant to the system. I reported this to Ford and went back for them to check it. I was told it wasn't any leaks. So a year later I am still adding coolant when it gets low. I filled up the coolant on a Wednesday. On Saturday at about 2 am I came out and saw something had leaked on the ground, I though it was water because I had the air on. I started driving home on a city street and my car suddenly spikes to overheats and stalls out. I pulled over and waited and then added some coolant. When I poured it in the reservoir it leaked out right on the ground like the reservoir had a crack in it. I had the car towed to my home and had a mechanic come and look at it. He took the reservoir out and filled it with water. It didn't have a crack. He then did more investigating and found that the water pump went bad needed to be replaced. I had the car towed to the Ford dealer, thinking my extended warranty was still in place. Once towed the Ford dealer said that I was 836 miles over the extended warranty and would have to pay $1460. 00 for the repair. Needless to say I didn't have the repair done. I asked the dealer if the coolant recall would have anything to do with the water pump going bad. They said it was all connected but not part of the recall. I asked even though I was having an issue with the coolant since the recall was done. And they said yes, Ford did not have the water pump as part of any recall.

Tl- the contact owns a 2013 Ford Fusion. The contact stated that while the driver was driving 40 mph, there was an odor of burning wires that was emitted through the vehicle vent. The driver coasted to the side of the road, pop the vehicle hood and noticed smoke and flame was coming from the engine compartment. A person came and extinguished the fire. The fire department also extinguished the fire and file a report. There was no warning lights illuminated. The vehicle was towed tow yard and then to an independent mechanic and was diagnosed and informed the contact that the water pump, the heads crack due to the extreme heat that spill out oil which cause the fire. The water pump the pulley and heads needed to be replaced. The vehicle was not repaired and was not taken to a dealer. Manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall and did not assist. The failure mileage was approximately 90,000. Aw.

Tl the contact owns a 2013 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 17v209000 (engine and engine cooling). The contact stated that the part was not available within a reasonable time frame to receive a recall repair. In addition, the vehicle kept overheating and stalling. The contact had to coast the vehicle to the side of the road due to the failure. The vehicle was taken to two different independent mechanics where it was diagnosed that the water pump needed to be replaced. The dealer (bob hurley Ford, 745 west 51st, tulsa, ok 74107, 918-445-6700) stated that the part was unavailable and did not know when it would arrive. The dealer did not diagnose the failure. The manufacturer was not notified. The failure mileage was not available. VIN tool confirms parts not available.

Just had the water pump replaced on the vehicle for the 3rd or 4th time now. Vehicle has always been loosing coolant since I bought it. They have replaced the block heater just about as many times also. They never really seem to be able to figure out where its coming from and I'm quite concerned that no one seems to actually have it figured out. First problem was at 20,000 miles, 50,000 miles, 80,000 miles and 131,000 miles. There is a recall for coolant leaking onto the exhaust and starting a fire but I'm still being told that there is no fix for that issue yet. I was notified back in March of 2017 about that issue.

On way to work I on the morning of 10-12-17 going about 75mph on interstate and all the sudden there was a ding and flash of red (check engine light) on the dashboard stating engine overheating and engine shut down and car basically went into neutral. I lost all power, radio, lights etc. With the momentum I had built up going 75 I was able to make it across the 4 lanes to the shoulder. An ohio state trooper stopped to assist and was dumb founded when he say there was no power, the car would not turn on. I called the dealership spoke with jay and advised that car was being towed in. Service department at Ford is stating that it's a safety feature to stop fire from happening, but honestly how safe is to have the engine and all electrical power completely shut down on interstate. It was a matter of seconds between ding, light and loss of power. Car was towed in using my aaa membership on a flatbed to liberty Ford in brunswick, ohio. I was advised later that day that it was the water pump and had nothing to do with the sensor that was recalled. I had to use pto for work on Thursday and car was ready for pick up on 10-13-17 around lunch time. On 10-13-17 I had to leave work early to get to dealership before they closed at 6pm otherwise I would be charged $50. 00 for the loaner if returned on Saturday morning. I picked up my car and it cost me @$107. 00 for the deductible since they are stating it had nothing to do with the recall and that it was the water pump. On the afternoon of 10-14-17 (@ 12:30-12:45pm) driving in medina area on way to event with niece in the car the check engine light came on again. See attached for full complaint and docs.

The contact owns a 2013 Ford Fusion. While driving approximately 40 mph attempting to stop at a red light, the engine coolant warning indicator illuminated and then dimmed. The contact continued driving and the warning indicator illuminated again; however, this time the vehicle lost acceleration and eventually stalled. The contact coasted the vehicle to the road shoulder to a complete stop. The contact noticed that the coolant in the reservoir was empty. After adding coolant, the vehicle did not start. The vehicle was towed to the contact's residence. An independent mechanic diagnosed that the water pump may be the cause of the failure. The manufacturer was not notified of the failure. The contact received a recall notification for NHTSA campaign number: 17s090000 (engine). The approximate failure mileage was 80,000.

Car is equipped with 1. 6 echoboost issue started last year car powered down for no reason dealer could not find problem. Ford changed water pump at this time stating recall even though at this time I explained could smell antifreeze. Car began to act up again changed spark plugs only to have one stick fixed problem at my expense Ford explained never heard of this issue which is nonsense according to the numerous complaints noted online. Got car back same day check engine light came on Ford said it was fuel sensor which I paid. Next week check engine light came back on finally dealer smelled antifreeze even though this has been brought to there attention. Ford does not want to cover items even though this was a certified used car and has 65000 miles still under 100000 mile warranty. I was driving car when it stalled both times in winter when temps were below freezing. Antifreeze did not leak in garage I did explain I noted moisture when changing plugs located around head.

The contact owns a 2013 Ford Fusion. While the vehicle was parked, the contact noticed antifreeze on the ground. The dealer diagnosed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000.

First problem with the car was having problems with first starting it in the morning with it acting as if it wasnt getting gas until I stepped on the accelerator while in park, dealership claimed it was a cracked water pump. Then the check engine light came on while driving, they replaced head gasket and intake gasket due to the code from the check engine light. Then the car stopped accelerating on the interstate and when I pulled over and turned it off it made loud cracking noises and wouldnt start. Dealership says a piece underneath the water pump fell off they believe it was defective because the bolt was half the size it was suppose to be and ruined the engine. First problems started in may until most recent one in sept.

The contact owns a 2013 Ford Fusion. While driving at any speed, the vehicle overheated and shut off. The vehicle was pushed to the side of the road and restarted. The vehicle was taken to the dealer where it was diagnosed that there was a leak in the cooling system. The cooling system was cleaned and the water pump was replaced, but the failure recurred. The vehicle was taken back to the dealer and the battery was replaced, but the failure recurred and the check engine indicator illuminated. The contact took the vehicle to the dealer. The technician replaced the coolant valve and reprogrammed the computer system. A few months later, the engine vibrated when the air conditioner was activated. The vehicle was taken to the dealer and the air conditioning compressor was replaced. The failure recurred and the check engine indicator illuminated. The vehicle was taken back to the dealer and the technician replaced the solenoid, but the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failures. The contact later received notification of NHTSA campaign number: 17v209000 (engine and engine cooling). The failure mileage was 17,000. VIN tool confirms parts not available.

The contact owns a 2013 Ford Fusion. While driving 5 mph, the vehicle stalled, overheated, and the transmission and check engine warning lights illuminated. The contact was able to restart the vehicle on some occasions. The failure recurred multiple times. The vehicle was towed to a dealer where it was diagnosed that the water pump and the power train needed to be replaced. The vehicle was repaired; however, the check engine warning light illuminated again. The vehicle was taken back to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was 40,000.