general problems of the 2014 Ford Fusion - part 2

Complete loss of steering and transmission slips/shifts hard.

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 65 mph, the "hill assist" and "service power steering" warning lights illuminated. The contact stated that the steering wheel seemed to have frozen. The contact stated that he had no control over the vehicle. The contact stated that the vehicle was moving independently to the left and to the right and he struggled to maintain the vehicle in the correct lane. The contact was able to pull over and turned the vehicle on and off several times, however the power steering functionality had failed. The contact was able to drive the vehicle to a dealer. The contact stated that the dealer had not yet diagnosed the vehicle. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA campaign number: 15v250000 (steering). The manufacturer was not informed of the failure. The failure mileage was approximately 64,000.

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The steering assist warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic power steering assist motor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 19v632000 (steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 108,000.

This is the 2nd time this has happed to me with this car. 2014 hybrid Ford Fusion has electronic power steering that is controlled by an electronic sensor. When I power steering went out (on my way to las vegas), I brought it to the Ford dealer. They said I needed a new power steering column. After 3 days and doing nothing with my car, I lost my patience. To make me happy, they reset the error code and everything was magically fine - for 3 straight years! was the power steering column bad? no! the sensor had to be cleared and reset. Now it locked up again. Looking for someone to clear this again. I am not spending $1,800 for this. This should be a recall issue for sure. 1000’s of instances!!! stop delaying and make this a recall issue. The word “safety” in NHTSA should mean something.

Power steering failing, will not correct itself to straight while driving without manual assistance, can stay locked in turned position.

The contact owns a 2014 Ford Fusion. The contact stated that while driving out of the residence driveway at approximately 2 mph, the traction assists and abs braking assist warning lights illuminated. The contact stated that the steering wheel then seized. The contact turned off and restarted the vehicle and the vehicle regained steering functionality. The contact stated that the failure was intermittent but had become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA campaign number: 15v250000 (steering). The failure mileage was 184,513.

My 2014 Ford Fusion lost all power steering and this seems to be a very common problem and when I called Ford customer service they said the VIN did not have a recall for this issue even though it seems to happen to a lot of people. This is a very dangerous situation and I can't afford to fix it so please make them do a full recall for the effected years not just specific vins because obviously the issue is still continuing in 2024.

On my way home from work I turned into my driveway and my power steering just went out and when I went to start it up again ti see if it worked the steering wheel wouldn't even move. Sometimes it'll move but will be very very hard to turn when parked and other times it won't move at all. This is a known problem that needs to be fixed, luckily I wasn't on the road when it happened but plenty of other people have been and it's a couple thousand dollar fix. Whenever I start the car I get an alert saying power steering assist, uphill assist and advancetrak all require service which fits in line with everyone else's issues. I'm not sure why this hasn't been addressed yet but it should've been dealt with fat sooner. This is an error that could very easily cost lives if it were to happen on the road especially like the express way.

The contact owns a 2014 Ford Fusion. The contact stated that while operating the vehicle, the power steering assist failed, and the steering wheel became difficult to turn in either direction. Additionally, while operating the vehicle, the "power steering" and "traction control" warning lights remained illuminated. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 15v250000 (steering). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 150,000.

The contact owns a 2014 Ford Fusion. The contact stated while driving 35 mph during a rainstorm, the contact became aware that the electronic power steering was not functioning properly. The advanced traction control and hill assist warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The vehicle was taken to the dealer, who determined that the steering housing was cracked. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 19v632000 (steering), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 201,000.

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 35 mph the steering assist warning and uphill assist illuminated and a separate message that the steering needed to be repaired illuminated. The contact stated the steering wheel was stiff and required force on her part to turn the steering wheel. The contact drove to her destination and parked the vehicle. The contact turned the vehicle off and on and the steering functionality was regained. The contact stated that the failure was intermittent but had become a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was diagnosed and was not repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to NHTSA campaign number: 15v250000 (steering). The failure mileage was approximately 127,000.

My transmission has failed multiple times. Luckily my car is under warranty, because I have been able to have it replaced twice, but both times, these malfunctions have put my life and countless others in danger, because the failure is sudden and not preceded by any warnings. This problem has reproduced twice and been confirmed and fixed both times by sun’s auto in spring texas. The vehicle has been inspected recently by the manufacturer as my shifter bushings also disconnected as part of a separate recall, resulting in a similar situation as the transmission failure. There have been no warnings prior to any of these issues occurring, and at this point recalling individual parts is not sufficient. The transmission and shifter bushing issues alone cost more to repair than the car is worth at this point, and they are extremely dangerous, especially when combined with the other active safety recalls for this same car such as the brakes, door latches, and steering. Almost every aspect of this car is unsafe as manufactured .

The contact owns a 2014 Ford Fusion. The contact stated while driving 15 mph and making a left turn, the traction control and uphill assist warning lights illuminated. Additionally, the "power steering assist" message was displayed, and the steering wheel became firm. The contact shutoff and restarted the vehicle and the vehicle started operating normally. The vehicle was taken to an independent mechanic, but the vehicle was not diagnosed or repaired. The dealer was contacted that stated that there was no recall for the failure on the VIN. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was 60,000.

The contact owns a 2014 Ford Fusion. The contact stated that while making a right turn into the driveway, the power steering assist failed, and the steering wheel became very difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 15v250000 (steering). The contact stated that while depressing the brake pedal, there was an abnormal vibration coming from the brake pedal. The cause of the failure was not yet determined. The local dealer was not notified of the failure. The failure mileage was 70,000.

The contact owns a 2014 Ford Fusion. The contact stated that after starting the vehicle and shifting into reverse, the steering wheel became firm and difficult to maneuver. The steering assist fault warning light illuminated, the lane keep assist warning light illuminated, and the service advancetrac warning light was illuminated. An undisclosed dealer was notified of the failure and the contact was advised to have the vehicle towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 69,596.

The power steering went out, it caused me to swerve into other lanes on the highway with me and my children in the car. I took the car to the Ford dealer and they confirmed the power steering rack and pinion needed replaced, which would cost over $3000 to repair. The power steering was reset during diagnostic so I took it to another shop for pricing, they stated the reach and pinion was bad and they quoted me $4000 to repair. I parked the car and when I drove it again the power steering completed went out. I could not afford the repair, it caused me to lose my job, fall behind on car and rental payments for my house causing is to be in eviction now. I had it towed to a shop and the mechanic asked if there was a recall for this issue because he had had multiple people come in with the same issue, he suggested we all get rid of these cars because this has been a continuous issue and the company won't do anything about it. I'm left with a $20,000 dollar payment for this car and the company is no help. It put me and my kids lives in jeopardy and put us in a horrible position financially.

The contact owns a 2014 Ford Fusion. The contact stated while driving out of a parking space, the steering wheel became stiff. The traction control, hill assist, and power steering warning lights illuminated. Additionally, the contact stated that the front driver’s side tire was flat. The dealer was contact and made aware of the failure. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 138,896.

The contact owns a 2014 Ford Fusion. The contact stated that, while driving at 40 mph, the steering wheel began to shake violently. Upon attempting to complete a turn, the contact stated the steering wheel was emitting an abnormal sound, and the wheels became impossible to turn. The steering loss warning light and service advance track warning lights were illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the steering rack. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA campaign number: 15v250000 (steering). The manufacturer was notified. The failure mileage was 97,500.

The contact owns a 2014 Ford Fusion. The contact stated that while making left or right turns, the steering wheel jerked. No warning lights were illuminated. The vehicle was taken to a service station where it was diagnosed that the rack and pinion was binding, causing a loss of power steering assist. Additionally, the steering gear was corroded and needed to be replaced. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA hotline. The failure mileage was approximately 81,000.

I drive a 2014 Ford Fusion and there have been 2 recalls on the power steering in these models 15v250000 and 19v632000. A few weeks ago I was driving and had to pull over for a few minutes in front of an elementary school. When I started my car back up to leave I had no power steering, actually probably no steering at all as I could not even budge the steering wheel. I had to have my car towed to be repaired. I do not understand why my car is not included in the recalls. I did some research and my car was manufactured at the hermosillo mexico factory in the time frame of the recall. So why is my specific car not included? I have also seen many other complaints online when it comes to this issue, so should'nt all the Fusions built at that plant at that time be recalled? what if the power steering failed prior to me pulling over? in front of an elementary school the outcome could have been tragic. I called Ford motor company and they were no help at all. I wanted to at least be reimbursed for the part which was $1330. 73. What can I do?.

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed and making a turn, the steering wheel hesitated. There was a loud grinding sound detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who stated that the steering gear needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 135,000.

The contact owns a 2014 Ford Fusion. The contact stated while driving 25 mph, the vehicle experienced a loss of power steering assist. The vehicle was towed to the dealer, and the contact was informed that the steering column needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was 32,355.

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 35 mph, and exiting a highway ramp to the right, the power steering failed and the contact nearly crashed into the guard rail and had to use arm strength to turn the steering. The contact stated no warning light was illuminated. The contact had taken the vehicle to a an independent mechanic who diagnosed and determined that the needed electronic power steering assist gear and steering rack had to be replaced. The vehicle had not been repaired. The mechanic related the failure to NHTSA campaign number: 15v250000 (steering). The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle experienced loss of power steering assist. The contact self inspected the vehicle and noticed the bolts connecting the steering gear were detached. The contact related the failure to NHTSA campaign number- 19v632000 (steering). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 134,000.

My son completely lost control over the steering wheel while driving on the high way with 65mph, he hardly managed - was lucky - to control the vehicle till it stopped safely. I can not emphasize how much dangerous this was (he received alarm on the dashboard and lost steering power directly after the alarm ).

The contact’s daughter owns a 2014 Ford Fusion. The contact stated that while her daughter was driving at an unknown speed, the power steering assist warning light illuminated. The contact then stated that the steering wheel became difficult to maneuver. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and the contact was informed that the VIN was not included in a recall. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

Started to drive and it said pull over loss steering - now Ford is saying it will be no safety recalls. The same year Fusion has steering recall for the same reason rust and corrosion.

While navigating normal road conditions, the vehicle continues pull in the direction of a turn and requires more effort than normally needed to correct direction. This happens while turning in both directions but is more noticeable to the left. There are no warning messages. Was advised by Ford dealership where vehicle was purchased and routinely maintained that the entire steering rack requires replacement and that there are no serviceable parts within that steering rack. The price for repair stated to be $3,475. 00. There are multiple steering recalls listed for this vehicle, however my VIN number is not included in these recalls.

The contact owns a 2014 Ford Fusion. The contact stated that the steering wheel was sticking. The contact stated that the steering wheel then became inoperable. The power steering service message was displayed. The vehicle was undriveable. The check engine warning light was illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the steering wheel needed to be replaced. The contact related the failure to NHTSA campaign number: 15v250000 (steering). The manufacturer was contacted and referred the contact to the NHTSA hotline; however, no additional assistance was provided. The failure mileage was approximately 77,410.

I was driving my car when our of no where, the power steering stopped functioning and two messages started to flash on my dashboard: "steering assist fault service required" and "service advancetrac" this was very dangerous as I could not steer the car. Once I was able to get the car home, I scanned it and received these two codes: "c0051 steering wheel position sensor" "u0420 invalid dates received from power steering control module (pscm)".

The contact owns a 2014 Ford Fusion. The contact stated that while starting the vehicle the wheels locked. The vehicle would reverse and go forward but the steering wheel failed to move. There were no warning indicator lights illuminated. The vehicle was taken to the local dealer but it was not diagnosed or repaired. The manufacturer was contacted who referred her to NHTSA. The approximate failure mileage was 103,000. The contact stated the failure was similar to NHTSA campaign number: 19v632000 (steering).

While driving on the highway, I noticed a "hitch" in the steering. The car would wander one way or the other and when I attempted a normal, minor steering correction, the wheel would hit a "hitch" which would require a little more of a tug to get past the "hitch". It became a real issue to drive the car in a straight line without zig zagging down the road, because minor corrections could not be made without a tug. When I got off the highway onto two way traffic, the issue was more concerning as tugs were needed to be made to keep the car from pulling towards the road centerline into oncoming traffic, then back towards the ditch. The "service advance track " and "uphill assist" warning messages appeared as well as the traction control off icon. The Ford garage indicated the power steering control module: replace pscm (steering gear) includes pmi and transfer outer tie rod ends/ 2 tie rod end nuts and steering shaft bolt + 4 wheel alignment when completed. There have been multiple recalls for this issue but my VIN # not included in recall, even though I bought the car new in michigan and it has remained in michigan. From the many complaints I see on your sight, this is a known safety issue. Somebody is going to end up getting killed from this issue if they haven't already. Please take this very dangerous situation seriously and force the hand of Ford into recalling all defective vehicles. Ford's bottom line is not more important than even 1 life. Vehicle cannot be safely driven, it is currently at the shop for repair, estimate is over $2,700.

The contact owns a 2014 Ford Fusion. The contact stated that while driving at various low speeds, excessive force was needed when steering. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the power steering rack needed to be replaced. The vehicle remained at the dealer awaiting repairs. The contact was made aware of NHTSA campaign number: 19v632000 (steering); however, the VIN was not included in the recall, and she was advised to file a complaint with NHTSA. The manufacturer was not made aware of the failure. The approximate failure mileage was 153,777.

The contact owns a 2014 Ford Fusion. The contact stated that upon start of her vehicle, the "steering assist fault service required," warning message appeared on the instrument panel. The contact also stated that the power steering failed to operate as needed. The contact called the manufacturer and was informed that her vehicle was not included in NHTSA campaign number: 15v250000 (steering) and was then referred to the NHTSA hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 155,000.

The contact owns a 2014 Ford Fusion. The contact stated that while driving approximately 55 mph the warning message "electric power steering failure" suddenly displayed and the steering wheel became difficult to turn in either direction. After turning the vehicle off and restarting the engine the steering operated as normal but later the failure reoccurred. The vehicle was taken to the local dealer who diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA campaign number: 15v25000(steering). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 99,000.