Automatic Transmission Torque Converter problems of the 2017 Ford Fusion

The contact owns a 2017 Ford Fusion. The contact stated while accelerating from a complete stop, the vehicle shuddered and hesitated to respond. There was no warning light illuminated. The contact stated that the failure reoccurred while driving 60 mph. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer several times. The dealer diagnosed the vehicle, but the cause of the failure could not be determined. The contact stated that the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 17v427000 (power train); however, the VIN was not included. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 106,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle stalled and inadvertently made an abnormal sound. The vehicle was driven to an independent mechanic and diagnosed with torque converter failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,023.

Tl the contact owns a 2017 Ford Fusion. The contact stated that the torque converter was not welded properly and caused the vehicle to go into lock mode while driving at an unknown speed. The contact stated that the refer to owners manual light illuminated. The contact called an unknown Ford dealer, located in union, new jersey and was told that there was no recall on the vehicle. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.

The car stalled a few times wihile on my way home with no warning had to restart the vehicle so as I needed to accelerate or slow down the vehicle would start shudder and jerk as it felt like it was slipping out of gear no warning light was illuminated. I had to have vehicle towed to my house looked up issues it said it may be transmission so then I had the vehicle towed to a independent mechanic business and was informed to take the vehicle to a Ford dealer that there were 2 recalls associated with my vehicle the recalls were through the NHTSA vehicle safety reports. (power train) and (torque converter). However my vehicle was the 1. 5 version and was having the exact same problems as the 2. 1 version being covered through the vehicle recalls. Since my VIN was not included I did not have it repaired. They included both issues in the quote was over 6000 dollars but less if one of the problem. This was in June/2020 and the car had 97 k miles on it.

Transmission needed rebuilt. Torque converter and value body went out.

Tl- the contact owns a 2017 Ford Fusion. The contact stated that while operating the vehicle the transmission had experienced slipping and the emergency brake would erroneously activate. The contact also indicated that the engine torque converter was faulty and damaged. The cause of the failures were not determined. The local dealer covert Ford(11514 research blvd, austin TX) and the manufacturer were notified of the failure but no assistance was offered. The failure mileage was 42,000. Jft.

Update to complaint 11229418 posted 7/4/19 car stayed in shop for a week. Replaced input shaft, fluid pump, filter, valve body, solenoid body, torque converter, and any associated gaskets and hardware car is going back to the shop tomorrow due to it shifting harder than before. Safety park feature no longer works either. Can hear hard shifting when changing from park, revere, and drive. Reverse is the worst and car shakes with each gear selection. Moves hard as if I hit something when placing into park.

Vehicle was parked and when turned on the check engine light came on. While driving around 45 mph , the power train light came on. Took vehicle into dealership and was informed I needed a new torque converter. Waiting to hear back on if they have found the part, as they couldn't the day I took it in. Vehicle only has 24k miles on it. I do not know if the previous recall regarding this part was fixed or not because it was prior to the day I bought the car.

My car is jerking and the check engine light has not come on it has been since July and they can't tell me but it a recall on the 2. 0 liter but not on mine for a 2. 5 torque converter that is the problem and the guy at Ford place said it would be 2700 to fix I would rather run it in a river wow.