general problems of the 2017 Ford Fusion - part 1

I pulled in and got gas. I put the car in drive but it wouldn't stay in drive, it went back to park. So I had it towed. There were no warning before this happened!no it wasn't inspected. No it has been reproduced. I was stuck in an parking lot. The bushing for the shifter cable was missing. U would have to contact the dealership for the parts.

The bushing on transmission cable to transmission is missing. We cause shift lever not to work, not being able to put transmission in gear or out of gear. Same problem as earlier Ford Fusions with automatic transmissions.

Technical safety bulletin 19-2346; coolant infiltrating cylinder #2. Quoted $8350 for long block repair.

Wrench light came on my car while driving 30mph, then the engine light. Had it diagnosed & I am told my car that went to the shop with code p0741 needs a new transmission!! 54, 618 miles only. Fix is $6800. 00. I was told not to drive the car as it could seize up.

The contact owns a 2017 Ford Fusion. The contact stated that after shifting to drive(d), the vehicle erroneously rolled backwards up a slight incline. The failure had occurred on several occasions. Additionally, while driving down a hill and depressing the brake pedal, the brakes malfunctioned, the vehicle failed to stop, and drove through a 4-way intersection and drove approximately a half mile before stopping. During the failure, the message "transmission not in park" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 160,000.

The transmission in the Ford Fusion 1. 5 l engine just stop working. The car will go and then the transmission would just stop working. The you could turn the car off and it would drive again and stop working again. It took me turning the car off about 12 times to get it home. This was just a test drive after my daughter had it towed home after being stranded. This is a safety issue for not only young girls being stranded, but everybody being stranded without any warning! Ford knows there is an issue, hopefully the Ford executives are warning their love ones not to buy a Ford Fusion model that has this issue.

Bushing for shifter busted, pervious recalls on 2013-2016 models, numerous reports known for this happening on 2017-2019 models as well. Currently having vehicle bushing repair after car being in the shop for over a week after having front line brake hoses replaced as well.

Vehicle purchased used at simmons & rockwell on [xxx] mileage 16,323. Mileage 38,559 first engine failure & replaced "new" July 2019, *** indications & doc of 2nd engine failure about 70k mileage) mileage 121,163 second engine failure & replaced "new" August 2022 and finally mileage 189,323 with third engine failure sept 2025 this vehicle had regularly interval oil changes. Always serviced & maintenaced regularly information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While changing my car from park to drive my vehicle got stuck in reverse and wouldn’t come out even after turning car off which usually force vehicle to go into park. This was most likely due to the shifting cable bushing no longer being there and possibly disintegrating. Due to left over residue in the general area. I saw this was a recall for Fords from I believe 2013/2014 up 2016 for the same issue. I go online and their are a couple of pages claiming this has happened to them as week or to check it to make sure it’s still on.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle unintendedly decelerated and hesitated. The contact stated that the failure had occurred on several occasions. An independent mechanic was contacted. The vehicle was taken to the dealer and three independent mechanics, and was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 18v390000 (power train); however, the VIN was not included in the recall. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 145,000.

Torque converter is gradually failing. Started at 50,000 miles. No warning lamps, messages.

The contact owns a 2017 Ford Fusion. The contact stated upon reversing out of the driveway and attempting to shift to drive(d), the warning message "system fault - consult manual. " was displayed. The contact was not able to shift to drive(d). The contact looked underneath the vehicle and noticed that a cable was loose. The contact stated that he was able to insert a screw driver into the end of the cable, and the contact was able to shift to drive (d). The contact drove to the residence. The vehicle was taken to a dealer, where it was diagnosed and determined that the shifter cable bushing had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to a recall that did not include the year of the vehicle. The dealer confirmed that the vehicle was not covered. The manufacturer was informed of the failure and referred the contact the NHTSA safety hotline for assistance. The failure mileage was approximately 150,000.

The contact owns a 2017 Ford Fusion. The contact stated that after starting the vehicle and shifting to drive(d), the message "shift system fault" was displayed, and the gear shifter erroneously shifted back into park(p). The vehicle was undrivable and was later towed to the local dealer who replaced the shifter cable bushing, and the vehicle was repaired. The contacted stated that the failure had recently reoccurred. The contact was able to reconnect the shifter cable bushing and the vehicle was repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 100,000.

The contact owns a 2017 Ford Fusion. The contact stated that while reversing out of the driveway, the parking brake had unintentionally activated, causing the vehicle to abruptly stop. Upon inspection, the contact discovered that the transmission shifter cable bushing had failed, causing the shifter cable to detach. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 22v413000 (power train). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 105,000.

2 separate dealerships made me pay to replace faulty tires when the new ones blew out within less than a month of purchase. They also pocketed the mail in rebates I was promised for buying new sets of tires from their locations. I started taking my car to an independent garage for regular maintenance. My traction control light has been on since shortly after I bought the car in 2018 but I never imagined I'd be spending my entire savings on repairs immediately after the useless warranty expired. First it was a cracked flex plate which I'm lucky happened when I was driving on a side road as opposed to the interstate. I was going roughly 55mph when I lost my ability to steer, accelerate, or even cut power to the ignition. My car has been towed 4 times with total cost of almost 10k and it still isn't fixed. I reported everything to Ford they don't stand by anything Ford manufactures. I'll probably be living in this piece of trash soon enough as that savings I just wasted was a down payment for a house.

In July 2025, my 2017 Ford Fusion se (ecoboost engine) was diagnosed with coolant intrusion into cylinder #4 by sunrise Ford in north hollywood, CA. This is a known issue with the 1. 5l and 2. 0l ecoboost engines and is addressed in technical service bulletin (TSB) 19-2208. The vehicle had only 76,000 miles at the time and had been regularly serviced and well-maintained. Over the past 1–2 years, I received repeated warnings during oil changes that my coolant levels were unusually low, though no leaks were found. In July 2025, the check engine light (cel) appeared. The vehicle exhibited rough idle at cold start, but otherwise drove normally. I immediately brought the car to the dealership, where they confirmed the problem through diagnostics and plug inspection. The dealership quoted me $11,000–$12,000 to replace the engine (long block). Ford customer relations (crc) was contacted and denied financial assistance, citing the age of the vehicle. They also acknowledged this is a known issue and suggested I file a report with the NHTSA, which I am now doing. This engine failure presents a serious safety risk. The cel appeared without warning during normal use. A driver unfamiliar with the signs of internal coolant loss could continue operating the vehicle, risking a sudden loss of engine power, stalling, or further engine damage while in motion. In my case, the failure occurred quietly and was only caught because I acted quickly. Had I ignored the cel or rough idle, engine failure could have occurred at highway speed. The issue was confirmed and documented by a Ford dealer. I am no longer in possession of the vehicle, as I was forced to sell it at a loss due to the cost of repairs. The vehicle is no longer available for inspection, but all related documentation has been retained.

The contact owns a 2017 Ford Fusion. The contact stated that while attempting to reverse, the vehicle failed to shift into reverse. The contact stated that the transmission returned to park(p), and the gear shifter detached. The contact stated that someone nearby was able to reattach the shifter, and the contact was able to drive the vehicle to the residence at slow speeds. The contact learned of NHTSA campaign number: 22v413000 (power train); however, the VIN nor the model year was not included. The dealer was contacted and confirmed that there was no recall on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer opened a case for the failure. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 67,793.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine and service warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed torque converter clutch and a failed transmission. In addition, the contact was informed of metal found in the oil. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware but provided no assistance. The contact referenced NHTSA campaign number: 17v427000 (power train); however, the VIN was not included in the recall. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 117,000.

When turned on airconditioner car shuddered engine light came on started blowing white smoke alot and blow buy engine oil in crank case.

The rotary gear shift dial has malfunctioned on my teenager's vehicle. His safety was put at risk because it started lighting up as he was driving on a very busy highway the first time that it was noticed to have happened. On 5/26, the vehicle would start, it physically felt like it shifted into the d gear, but would only drive maybe 1 foot until the car was force stopped and said "shift sys fault" the vehicle has been inspected and diagnosed by a veteran mechanic, with being able to reproduce the issue. He assumed what it was before even inspecting it. We live in a smaller town, and he informed me this morning that he's replaced 7 of these in the last calendar year alone. What is completely asinine, is the fact that Ford is no longer making this part, so we have to find a used one at a junk yard. Other than this issue, his car has appeared to be in very good shape, has been maintained well and clean. Why is there not a recall on this issue?.

The contact owns a 2017 Ford Fusion. The contact stated while driving 30 mph, the vehicle lost motive power. The vehicle was towed to a dealer however, the vehicle was not diagnosed. The vehicle was then towed to an independent mechanic and the contact was informed that the failure might be associated with the transmission; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined that the torque converter had failed. The vehicle was then towed to the dealer, who informed the contact that the transmission needed to be disassembled for further diagnostic tests. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 17v427000 (power train); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

When parking I attempted to put the vehicle in reverse and a warning light came on "shift system failure", and the shifter cable locked in placed flashing causing the car to lock without the ability to move. Shift cable bushing is split causing dislodge from the fitting.

The contact owns a 2017 Ford Fusion. While the contact's husband was driving at an undisclosed speed, the transmission seized. There was no warning light illuminated. The contact stated the vehicle stalled in the middle of traffic. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 111,700.

In 5/2025 I had the transmission light come on my dashboard, then it went away. 2 days later I could not shift my car into drive only reverse or neutral. When I popped the hood the shifter cable was detached and the bushing was in pieces. I purchased the Ford oem parts and replaced it. Today 10/8/25 the light appaired on my dash again. When I got home I popped the hood and the bushing was in pieces. Luckily I had purchased 2 replacement parts in may. I replaced it and it seems to be working. But I should not have to replace them this often. Today 10/8/25 I am purchasing 2 more just in case. But can we get this fixed with something more sturdy.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was shuddering abnormally, and the transmission was difficult to shift into gear. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, the gear shifter failed to shift as intended. The contact stated several unknown warning lights were illuminated. The vehicle was towed to the dealer where it was diagnosed with a failed shifter bushing lever. The contact was informed that the shifter bushing lever needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA hotline to report the failure. In addition, the contact referenced an unknown recall; however, the VIN was not associated with the recall. The failure mileage was approximately 97,634.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the power train fault message was displayed, and check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to the customer satisfaction program: 21n12. The manufacturer was notified of the failure, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 55,352.

Just got my car I’m financing (used) it’s been giving me problems since I got it slow acceleration, overheat . , engine stalling start and go option isn’t working . Can I have a professional assist me with a recall maintenance please.

The contact owns a 2017 Ford Fusion. The contact stated that upon shifting the vehicle into drive, the shift lever suddenly moved back into the park with the message "please place the vehicle into park" displayed. The contact became aware that the vehicle could no longer be shifted into drive. The service transmission warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 22v413000 (power train), but the VIN was not included in the recall. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 160,000.

I believe my 2017 Ford Fusion should be included in the recall for the becm for the 2019-2020 because my charging port has a sticker with qr code and ( cd391 phev ) and I keep having intermittent problems with the battery energy control module.

The contact owns a 2017 Ford Fusion. The contact stated that while attempting to shift the gear shifter, the gear shifter failed to move to the intended gear. No warning light was illuminated. In addition, the gear shifter was stuck in reverse(r). The contact stated that a tow truck arrived on the scene and was able to move the gear shifter to park(p). An appointment was scheduled with the dealer to inspect the vehicle. The vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to an undisclosed recall; however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 72,000.

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was stuck in gear while accelerating from a stop. The contact stated that the vehicle failed to move. The brake and abs warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission bushing needed to be replaced. The vehicle was repaired, but the failure recurred. While reversing, the vehicle became stuck in the street. The contacts' son was able to maneuver the gears, and the vehicle started moving. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA hotline. The failure mileage was approximately 97,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission warning light illuminated. The vehicle was towed to the residence. The vehicle was diagnosed by an independent mobile mechanic and the contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The failure mileage was approximately 97,409.

The cylinder wall failed which led to coolant loss into the motor.