general problems of the 2017 Ford Fusion - part 2

The contact owns a 2017 Ford Fusion. The contact stated while attempting to drive out of the driveway, the vehicle could only be shifted into reverse. The contact stated that the transmission failed to shift into drive. The check engine warning light was illuminated. The vehicle was towed to a local dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

Hello, christmas day my daughter, grandson, and I went to the movies to see sonic. Afterwards we were waiting at the red light and when the light turned green I pressed the gas. The car did not advance forward but rolled into the middle of the road. The blessing for us was that it was christmas and not alot of traffic in this area that is normally very crowded. I was able to put the car in reverse and move back enough to move to the side of the road. This had me scared.

I have a 2017 Ford Fusion sport. I bought my vehicle at 19,000 miles. At 34,000 Ford repaired my oil pan because it was leaking. My oil pan is now leaking again and it is at 98,000 miles. There is a recall for leaking oil pans for my year and engine type (2. 7 ecoboost) my vehicle is not currently on the recall list however I feel it should be because it is abnormal to replace oil pans and gaskets this often. I've seen where Ford is now putting in metal oil pans to replace the plastic ones that have issues. My vehicle has this issue. What do I do to get it added to the recall list? my car is currently at grimm's automotive and I do not have a copy of the diagnostic but I can get it and submit it once I have it.

The contact owns a 2017 Ford Fusion. The contact stated while accelerating from a complete stop at a traffic light, the vehicle hesitated to respond and then lurched forward while responding. The contact stated that the failure recurred several times while driving from a complete stop. Additionally, the contact stated that the failure occurred while reversing. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 17v427000 (power train). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 93,000.

A defect in the head caused the vehicle to leak coolant into the cylinder and cause a rough running engine. It over heats and causes a possible fire issue.

The contact owns a 2017 Ford Fusion. The contact stated that while his son was driving 60 mph and depressing on the accelerator pedal, the vehicle hesitated while responding and instead decelerated. The contact attempted to exit the highway however, the vehicle failed to respond as needed while attempting to merge over to the exit ramp. The vehicle was towed to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to report the failure to the NHTSA hotline. The failure mileage was 120,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving 5-10 mph, there was an abnormal thud coming from the vehicle. The contact stated that the vehicle failed to shift into drive or reverse. The contact looked underneath and around the vehicle but was unable to identify the cause of the failure. The vehicle was pushed to the side of the road by the neighbors. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA campaign number: 17v427000 (power train). The vehicle was towed to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed there was no recall or warranty coverage on the vehicle. The contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 69,900.

I was pulling out of tractor supply and it felt like I hit a hole . There was a hard clunk . I tried to go but all that happened is car would rev. I looked down and seen car was now in park it had jumped gears there was nothing in the road that I could have hit . Since then car has been hard shifting and yesterday on my way to work car would not accelerate so I pulled over and now the car won’t even start .

Stopped at red light. When removing pedal from brake car would not move forward. Made revving noise when has applied. Car would not move but was still running. Could not drive car afterwards. .

I am having a lot of problems with my transmission and torque converter and after some research I’ve seen those are both commonly recalled parts on the 2017 Ford Fusion. My car only has 67,000 miles on it and I believe it’s too soon for this to be a problem. When I try to accelerate from 2nd to 3rd gear my tachometer shoots up and my car will start doing a jerking motion and won’t accelerate.

The contact owns a 2017 Ford Fusion. The contact stated that after shifting the vehicle from reverse(r) to drive(d), the vehicle failed to accelerate upon depression of the accelerator pedal as an orange blinking light began to flash from the gear selector. The contact also stated that the gear selector would not move; therefore, the vehicle became inoperable. Due to the failure, the vehicle was towed to a dealer where the vehicle was diagnosed with a defective transmission shifter cable bushing. The manufacturer was notified of the failure but did not offer any assistance. The vehicle was repaired. The failure mileage was approximately 108,000.

The contact owns a 2017 Ford Fusion. The contact stated while at the fuel station, the contact's wife attempted to shift from park(p) to drive(d), but the rotary gear shifter failed to turn and was stuck in park(p). The contact met his wife at the gas station and knocked the side of the gear shifter until the vehicle responded as needed. The power train warning light was illuminated. The contact was able to drive to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 92,000.

Transmission failed on the highway with no prior signs. . . Check engine light came up and the car would not go to higher gears and rpm was high and loud that I had to pull off the road onto gravel.

The contact owns a 2017 Ford Fusion. The contact stated that after starting the vehicle and attempting to shift the vehicle into drive(d), the gear lever failed to move. The contact stated the yellow wrench symbol warning light was illuminated. The contact called for roadside assistance, and the tow truck arrived at the residence. The tow truck driver informed the contact that a damaged shifter cable bushing had caused the failure. The contact was advised by the driver that there was a recall associated to the failure and advised the contact to take the vehicle to the dealer. The contact stated that the driver performed temporary repair and the vehicle was driven to a dealer. The dealer diagnosed the vehicle and confirmed that the shifter cable bushing had failed and needed to be replaced. The contact was advised by the dealer that the VIN was not included in NHTSA campaign number: 22v413000 (power train). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 65 mph, the vehicle was losing motive power. The contact depressed the accelerator pedal, and the rpm gauge was rising but the vehicle failed to respond as needed. The contact stated that there was no warning light illuminated. The contact pulled over and stopped the vehicle. The contact turned off and restarted the vehicle; however, the vehicle had not regained normal functionality. The vehicle was towed to a dealer to be diagnosed. The dealer determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 105,000.

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle and shifting into drive(d), the gear shifter knob shifted back into park(p) independently. The message "shift system fault" was displayed. The contact stated while inspecting the vehicle, the contact noticed that the shift linkage bushing had separated. The contact manually adjusted the cable bushings in order to drive; however, the failure persisted. The dealer was contacted and informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact the NHTSA hotline for assistance. The failure mileage was approximately 180,000.

While driving on the highway at 60mph, the check engine light came on first, then got an overheating issue. Let car cool, then drove city streets and took car to an independent auto repair shop. They read the engine and it had error code p0304. Shop bore scoped into cylinder 4 and found engine coolant. Took to dealer to confirm, they did find that engine coolant was leaking into cylinder 4 and recommended replacing engine long block assembly for $9. 25k.

Was out of town when I went to shift out of park, and I received a shift system fault - service required message. My car was stuck in reverse and could only shift into neutral. The shift cable bushing had dry rotted and snapped. This item was recalled on previous Fusions up to the 2016 model year, yet the same part was used through the 2020 model year. All of these items need to be recalled. They are all defective.

The contact owns a 2017 Ford Fusion. The contact stated that when he had started the vehicle and shifted into drive (d) and depressed the accelerator the vehicle was hesitating before gaining forward momentum. The contact stated that the hesitation was only occurring when he was accelerating. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA campaign number: 17v427000 (power train), however his vehicle was not part of the original VIN selection. The manufacturer was informed of the failure. The failure mileage was approximately 89,000.

The bushing that attaches the shifter cable to the transmission may degraded and detached. Similar issue that was on recall for the 2013-2016 Ford Fusion.

The contact owns a 2017 Ford Fusion. The contact stated while the vehicle was parked, the contact connected the battery to the charger and the dead cell warning light illuminated. In addition, the contact stated that the battery failed to charge. The contact stated that even though the vehicle was not started, the gear shifter independently switched from park and reverse. The contact stated when the vehicle started, the vehicle rolled backwards several feet. The contact stated that the failure almost caused him to be pinned up against the wall of the garage, where the vehicle was parked. The contact stated that he used the parking brake to stop the vehicle from moving. The vehicle was towed to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 33,500.

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and made an abnormally loud sound. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where an oil change was performed; however, the failure persisted while driving. The contact stated that the following day, she noticed that oil was leaking from the vehicle onto the ground. The vehicle was taken to the dealer, where it was confirmed that the oil change was performed correctly. The dealer diagnosed that oil was leaking from the transmission. The dealer informed the contact that the transmission needed to be taken apart to determine the source of the leak. The dealer advised the contact to trade the vehicle in due to the significant cost for labor. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 175,000.

The contact owns a 2017 Ford Fusion. The contact stated while shifting from park(p) to drive(d), the vehicle failed to respond. The contact stated that the vehicle responded as needed after the second attempt. The power train warning light was illuminated. The contact stated that the failure recurred while shifting to drive(d) and to reverse(r) in a drive-thru. The contact stated that the vehicle was undrivable. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the transmission shifter cable bushing had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The dealer was notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 98,500.

While driving my Ford Fusion on the highway at a constant speed of 65 mph, a service light appeared on the dashboard, and the car suddenly lost power to the wheels even though the engine was still running. Fortunately, I was able to pull over to the side of the road safely since there wasn't much traffic at the time. However, had this been a busy road, it could have caused a major accident. I turned off the car and restarted it. However, the problem still persisted, and the car would not shift gears (it has an automatic transmission with a center console shifter dial). I had my car towed to my Ford dealer, and they determined that the transmission had failed. The Ford service manager stated that the transmissions on this particular era Ford Fusion were poorly designed and that many of their customers needed to replace their transmissions on this model as well as several models of the Ford explorer from the same time period. The vehicle ran perfectly fine for many years previously. Just before the transmission failed (perhaps about 20-50 miles worth of driving before it failed), I had experience several instances of the car having trouble shift out of neutral into drive and reverse, often with a delay in shifting and a slight jolt, which was barely noticeable, when it did shift. I had brought the car to the dealer, and they weren't able to find any problems and said that it worked fine. There were no error codes generated to indicate that there was a problem either. My vehicle is only a little over 5000 miles beyond its 60,000 mile warranty, and the service manager stated that he tells owners that owners "are lucky if they their car makes it to 70,000 miles before the transmission fails". Given that there were few symptoms (which I believe would go unnoticed by most drivers) of a potential failure, the sudden loss of power to the wheels, and that this is a known common issue by Ford, this is major safety issue that must be addressed.

Car just stopped moving, transmission . There is a recall on this year but not this VIN but seems to be the same problem alot of having from researching.

The contact owns a 2017 Ford Fusion. The contact stated that after starting the vehicle and attempting to shift to drive(d), the gear shifter failed to move out of park(p) and required to be hit to move out of park(p). The power train warning light was illuminated, and the message "see owner's manual" was displayed. The contact stated that the failure had been recurring daily. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 93,415.

Shift cable bushing failed. I attempted to back out of a parking spot when the dash lit up with a shift system failure. Put on the emergency brake, turned off the car, and popped the hood. The bushing had broke and was laying on a piece of metal under the shift cable.

I took our 2017 Ford Fusion in a couple of weeks ago for a service code showing we had a misfire on #2. We had the repair completed which included new plugs and coils. This past week, the car showed an alert that said the car was overheating. I drove it to the service center and the car gave me an alert that the computer had reduced power to lower the temp of the engine. The mechanic just called me and said that we have coolant in the cylinder. They said this is a known problem and that it is listed under TSB 22-2229 which superseded TSB 22-2133. I have called Ford and Ford dealerships and they sent me to this site to file a complaint. Their answer was that they couldn't fix it until the NHTSA told them to fix it--even though they stated they have seen a lot of these issues.

Faulty torque converter and transmission range control module. Repaired both and now the vehicle shifts hard while driving.

The contact owns a 2017 Ford Fusion. The contact stated that the gear shifter had failed to move from out of park(p). The vehicle was taken to an unknown dealer where it was diagnosed and determined that the gear shifter had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken to the dealer and received a second repair; however, the failure persisted. The vehicle was taken to a certified mechanic who replaced the gear shifter a third time. After the third repair, while driving at various speeds, the vehicle shift into neutral(n) independently, and no longer displayed the proper gear. The contact coasted to the side of the road and turned off and restarted the vehicle to continue driving. The wrench symbol was displayed on the instrument panel, indicating that the vehicle needed to be serviced. The contact research and found NHTSA campaign number: 17v427000 (power train). The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 90,000.

The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked, the contact selected drive(d); however, the gear shift selector reverted to park(p). The power train warning light was illuminated. The contact inspected the shifter cable bushing and became aware that the shifter cable was not connected. The contact connected the shifter cable. The vehicle was taken to a dealer where it was diagnosed that the shifter cable bushing and cap needed to be replaced. The vehicle was repaired. The failure mileage was 114,677.

2017 Ford Fusion titanium 2. 0l ecoboost purchased brand new. Coolant intrusion into cylinder #1, causing a misfire,registered in vehicle health alert system; check engine light on. Liberty Ford dealership was notified within the first week of the 1st misfire. Autozone found fault code p0301. Code scanner suggested replacing cylinder #1 spark plug. If misfire cont. , it stated to replace coil on cyl #1. All four spark plugs were replaced and coil for cylinder #1 was replaced. Veh. Began to exhibit a low coolant level, white exhaust smoke & rough running. Coolant fumes were entering the veh. Cabin. Coolant added as soon as "engine coolant over temperature" dash alert. Diagnostic completed at firestone complete auto care: determined "cyl 1 is full of coolant & misfire occurring due to engine burning coolant. TSB out for this issue stating engine block replacement will be needed. Recommend dealership*** manufacturer's recommended maintenance. … they provided a copy of TSB 22-2229 and stated Ford manufacturer should replace entire engine (long block). I contacted Ford manufacturer. They stated several times that "this is a known issue". They stated a diagnostic must be done by a Ford dealership and submit financial asst. Request. They found code p0301 as well as overheating codes are present, coolant level low. Mode 6 shows multiple misfires on cyl1. . . Found same diagnosis. TSB 22-2229 covers this condition, engine build code is 910 and meets criteria. " veh avail for inspection upon request? the veh stranded me away from home 2-4 times. I was given literature that stated low coolant may automatically shut off the engine, even while driving. Antifreeze contains glycols & other liquid chemicals that are sweet smelling but poisonous. That entering the veh cabin can possibly cause a person to have damage to the central nervous system, lose consciousness, become nauseated, vomit, dizzy, etc. Ford didn’t notify me of the manufacturer fault that caused the issue, a 3rd party did.

Received a notice on my dash stating the shift system has a fault and service is required. I am unable to put my car into reverse, drive, or any gear. It is currently stuck in park. This is a known issue for Ford Fusions between the years of 2013-2020. In 2017 Ford recalled 259,182 cars due to a faulty shifter cable.

The contact owns a 2017 Ford Fusion. The contact stated after placing the vehicle in park with the ignition running, the contact then shifted to drive however, the vehicle failed to respond as needed. The shifter system failure message was displayed. The contact stated that the vehicle was inspected, and the contact was informed that the drive belt was loose. The drive belt was tightened. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the shifter cable bushing had disconnected and the bushing missing. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 169,359.

See attached document for complaint.