general problems of the 2017 Ford Fusion - part 1

The contact owns a 2017 Ford Fusion. The contact stated that after shifting to drive(d), the vehicle erroneously rolled backwards up a slight incline. The failure had occurred on several occasions. Additionally, while driving down a hill and depressing the brake pedal, the brakes malfunctioned, the vehicle failed to stop, and drove through a 4-way intersection and drove approximately a half mile before stopping. During the failure, the message "transmission not in park" was displayed. The cause of the failure was not yet determined. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 160,000.

When my wife returned home from shopping she parked in the driveway I was going out so I had to move her car to get to mine. I saw a puddle of brake fluid on the ground and the brake light was on there was no fluid in the master cylinder . The car was towed to my mechanic and he found a rotted brake in the rear of the car up between the gas tank and rear seat right under a rubber clamp that holds the line this could have caused a tragedy. I connected Ford they said rusted brake lines are not covered even though they are coated.

On June 23, 2025, while departing my residence, I disengaged the emergency brake on my vehicle, subsequently hearing an unusual sound. Upon attempting to drive, I experienced diminished braking performance, and the brake warning indicator illuminated. The following day, I sought a professional assessment at big o tires. Their diagnosis identified a failure in the left brake hose, recommending the replacement of both. Following their recommendation, I proceeded with the necessary repairs. Subsequently, I received notification of a manufacturer recall addressing this specific issue. Consequently, I am seeking reimbursement for the previously completed service. Despite my attempts to obtain a resolution through direct communication, I have yet to receive a response, and I am now seeking assistance in this matter.

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was stuck in gear while accelerating from a stop. The contact stated that the vehicle failed to move. The brake and abs warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission bushing needed to be replaced. The vehicle was repaired, but the failure recurred. While reversing, the vehicle became stuck in the street. The contacts' son was able to maneuver the gears, and the vehicle started moving. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA hotline. The failure mileage was approximately 97,000.

I was driving under the posted speed limit on a road near my house going to pick my kids up from school. I was approaching a stop sign at an intersection and began to press on the brake pedal. The pedal traveled all the way to the floor as I was coming yo the stop sign. A driver was approaching me from the left headed east and my car went into the street past the stop sign and the other driver hit me which in turn caused his vehicle to roll over and mine was damaged as well which turned out to be totaled. The brakes began to work again right as the gentleman hit me. I never knew about the recall and when that happened I got onto the web and out in my VIN and saw it was recalled. I need to know what’s going to be dealt with here!.

My brakes are faulty sometimes I’m not able to stop like I should. I also have transmission problems. When I put the car into reverse or drive I hear a loud boom. It is getting worse by the day. I see that the transmission is on a recall as well.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 30 mph and attempting to decelerate, the brake pedal was depressed to the floorboard. There was no resistance from the brake pedal. The contact was able to coast to firestone parking lot. The vehicle was inspected by an independent mechanic who diagnosed that the driver’s side rear brake hose had fractured, and lost brake fluid. Additionally, the passenger’s side brake hose showed a possible fracture. The rear brake hoses were replaced. The manufacturer was made aware of the failure and confirmed that NHTSA campaign number: 23v162000 (service brakes, hydraulic) only included the front brake hoses. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 100,900.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic). The contact stated that while driving at an undisclosed speed, the electronic stability control (esc) and check engine warning lights illuminated. The vehicle was taken to the dealer for the recall repair, and it was determined that rodents had chewed the soy-based esc wiring harness. The contact was informed that the esc wiring harness and purge solenoid valve needed to be replaced. The contact was also informed that the engine needed to be cleaned due to rodent droppings and that mothballs needed to be placed beneath the hood to deter rodents from entering the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 138,546.

The contact owns a 2017 Ford Fusion. The contact stated that upon depressing the brake pedal, she heard an abnormal pop. After which, the brake pedal went all the way to the floor board. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the brake hose. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v162000 (service brakes, hydraulics); the VIN was included and parts were available. The manufacturer was not notified of the failure. The failure mileage was 134,000.

My brakes are grinding squealing/rattling and I have pads replaced, no rotor wear, not sure what’s wrong. I’ve brought my car in to be serviced 3+ times and have left with no fixed car and worse brakes. When I bring up issues with my car that are related to the recalls the car has, they tell me those recalls don’t apply to my car although im having the same problems. My brakes have progressively gotten worse/louder and the pressure on my pedals is not the same. I’m scared to drive my car and I have been trying to get it fixed for months. This is not the only problem im having, my gas tank “farts” constantly and my car will stall and shut off unless I turn off auto start stop. There is no recall on this yet it’s a known problem. It makes the car undriveable.

Back brakes are making a very loud noises and it’s hard breaking to come to complete stop.

Manufacturer recall number23s12 NHTSA recall number23v162 recall on my vehicle Ford has failed to attempt remedy as of December 2023.

L/s brake hose rear replacement needed. Brake fluid leak rear caliper and brake hose and line rear flexible hose is split and leaking. Only front brake hose was recalled when all brake all lines need to be replaced.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at 40 mph and attempting to slow the vehicle, the brake pedal depressed all to the floorboard before bringing the vehicle to a complete stop. After a visual inspection of the exterior of the vehicle, the contact observed brake fluid leaking from the front passenger side wheel. Upon refilling the brake fluid reservoir, the contact observed that the entire reservoir had emptied, again leaking from the front passenger side wheel. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA campaign number 23v162000 (service brakes, hydraulic), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 24,000.

The contact’s husband owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at an undisclosed speed, he depressed the brake pedal, and the vehicle failed to stop. The contact’s husband applied pressure to the brake pedal and the brake pedal extended to the floorboard and the vehicle coasted to a stop. The brake fluid light and other unknow warning lights were illuminated. The driver was able to navigate the vehicle to safety. The contact stated that upon her husband inspecting the vehicle, there was brake fluid leaking on the ground. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the front driver’s side brake hose had ruptured and needed to be replaced. The vehicle was repaired. Neither the dealer nor manufacturer was notified of the failure. The failure mileage was approximately 61,136.

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 20–30 mph, the brake pedal was depressed, but there was resistance, and the brakes was slow to respond. While driving approximately 50 mph, the brake pedal was firm and had to be pumped several times to respond. The contact stated that the brake hose had ruptured. The brake fluid warning light was illuminated. The contact was able to get the vehicle off the road. The vehicle was towed to the local dealer and the contact was informed that there was brake fluid on the brake pads and the brake pads needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 58,000. Parts distribution disconnect.

The contact owned a 2017 Ford Fusion. The contact stated while driving approximately 40 mph and depressing the brake pedal, the vehicle failed to respond. The vehicle hit a stop sign, which flew and hit the passenger's side window of the vehicle. The vehicle then hit a privacy fence and crashed into an electrical pole. The air bags failed to respond. The contact stated that she hit her chest against the steering wheel and hit the back of her head against the front driver's side seat headrest. The contact's husband arrived at the scene and transported the contact to the residence. The contact was later taken to the hospital, where she was informed that she had sustained loss of 20 percent of her hearing, loss of smell and taste, and intermittent dizziness due to an internal fluid leak in the back of her head. The contact was still receiving medical assistance. A police report was filed. The vehicle was towed and totaled. The contact later received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic), which she related to the failure. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 60,000.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received recall notification of the NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal, but the vehicle failed to stop. The contact stated that she had to apply pressure to the brake pedal that extended to the floorboard and glided to a stop. The vehicle was taken to an independent mechanic where the vehicle was inspected, and the independent mechanic noticed that the brake fluid was low. The contact then stated that after the brake fluid was refilled, the mechanic noticed that the brake fluid leaked from the front brake hose. The vehicle was then diagnosed that the front brake hose failed and needed to be replaced. The vehicle was not repaired. The dealer nor the manufacturer were made aware of the issue. Parts distribution disconnect. The failure mileage was unavailable.

While traveling down the road, suddenly the steering gets hard to turn and the antilock brake system goes out. Usually, you can correct the problem by stomping on the brake or turning the car off and back on. Several warnings come up including advancetrac failure. It’s a very dangerous situation when your power steering goes out while traveling down the road. This same issue has occurred more than 5 times.

My car started smoking out of nowhere, smoke was coming out of the tail pipe. My cars check engine light begin to blink. The whole entire car begin to shake. It was making a rattling sound, the car begin to slow down on its own, even though I was pressing the gas. It wouldn’t go any faster than 65 miles an hour as the car begin to shake and make a loud rattling noise. My ac went out all of a sudden this was two hours after getting it serviced.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the vehicle had not yet been taken to a dealer. The contact stated while driving approximately 30 mph, as she started slowing for a traffic signal, as she depressed the brake pedal it went to the floor boards. The contact stated no warning light was illuminated. The contact stated that she was close enough to her residence that she drove onto the drive way, however the vehicle crashed into the side of her garage. The vehicle front driver's side fender was scratched. The contact was not hurt. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. The failure mileage was approximately 123,000. Parts distribution disconnect.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Due to transmission issues from what in hearing. The cars front end locked up while I was driving. I could not push the car out of the steeet. It is stuck in park. Luckily I wasn't on the freeway. But I was on a busy street and the police had to block the road.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that she was traveling at approximately 20 mph and depressed the brake pedal to slow for a traffic sign, the brake pedal went to the floor board. The contact pumped the brake pedal repeatedly but functionality had not returned. The contact was close enough to her residence so she drove the vehicle back placed it into park (p) and turned the vehicle off. The contact noticed that the "check brake" light had illuminated after she lost brake function. The contact's father checked the vehicle a determined that there was no brake fluid in the fluid reservoir. The contact stated that a dealer was contacted and a recall appointment was made. The contact had the vehicle towed to the dealer, however the dealer reported that parts were unavailable when they arrived. The vehicle had not been repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. The failure mileage was approximately 91,000. Parts distribution disconnect.

I am getting the shift system error and error u200296 when I get it scanned. The shift linkage keeps popping off and we have replaced it multiple times making it impossible to change gears.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that he had shifted the vehicle into park(p) and the brakes locked up. The contact stated that he thought that the parking brake was activated; however, the parking brake worked as designed. The contact stated that the warning light ip brake was illuminated along with the wrench symbol. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at an undisclosed speed, the brakes seized. The vehicle was towed to the dealer. The vehicle was not repaired. The failure mileage was 101,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while her son was making a right turn and depressing the brake pedal, the pedal went to the floorboard but failed to stop the vehicle. The contact stated no warning light was illuminated. The driver was able to slow down the vehicle and park at a nearby parking lot. The vehicle was not drivable and was towed to the residence. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact stated while pulling out of a parking space, the brake pedal was depressed but failed to respond. The contact pulled into a parking space and coasted the vehicle to the curb until it stopped. The message "no brake fluid", and a message regarding the parking brake were displayed. The vehicle was towed to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure and informed the contact that the remedy was not available and she will be charged for vehicle rental. The failure mileage was approximately 40,300.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulics). The contract stated that on several occasions while driving at various speeds, the vehicle was shaking with an abnormal sound coming from the rear of the vehicle. The battery warning light flashed on and off, and the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that an unknown part needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.

The contact owns a 2017 Ford Fusion. The contact received recall notification of the NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the parts to do the recall repair were not yet available. The contact then stated that while driving at an undisclosed speed, she depressed the brake pedal to slow the vehicle however, she had to depress the brake pedal to the floorboard to glide the vehicle to a stop. The abs warning light and the brake fluid warning light illuminated. Additionally, the contact stated that upon inspecting the brake fluid, she had to include refill two cans of brake fluid when she noticed a slow leak by the front driver’s and passenger side tires. The local dealer was contacted, and an appointment was scheduled. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 119,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the brake pedal was spongy. The brake pedal went to the floorboard. The check engine warning light was illuminated. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 82,000. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulics) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed but the vehicle failed to slow as needed. The contact stated that the brake pedal was depressed and remained on the floorboard. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. VIN tool confirms parts not available. The failure mileage was approximately 106,000.