general problems of the 2017 Ford Fusion - part 2

The contact owns a 2017 Ford Fusion. The contact stated while driving at various speeds, the brake pedal was depressed to the floor however, the vehicle failed to properly slow down as needed. There were no warning lights illuminated. The contact veered over to the side of the roadway. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Safety recall on brake fluid leak.

The contact owns a 2017 Ford Fusion. The contact stated that while driving approximately 35 mph and approaching a stop, the brake pedal was depressed but the vehicle failed to respond. There were no warning lights illuminated. The contact continued to drive the vehicle to her residence. The contact's father checked the vehicle and noticed that the brake fluid was low and added brake fluid. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 76,776. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulics) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the brake pedal was depressed, and there was a loud screeching sound coming from the wheels. The abs, service advance trac, and advance trac warning lights were illuminated. Additionally, the contact stated that there was condensation under the front of the vehicle after the vehicle was parked. The contact also stated that while the cruise control was activated the vehicle decelerated with the service vehicle warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 80,000.

A recall notice was mailed to me from Ford in April 2023 for safety recall 23v162. I have not received notification by October 2023 on when to schedule the brake line repair. The letter states that it is anticipated to be remedied by the 3rd quarter of 2023.

The contact owned a 2017 Ford Fusion. The contact stated that while driving at approximately 45 mph, he depressed the brake pedal to make a right turn when the vehicle failed to respond. The contact applied pressure to the brake pedal and pumped the brake pedal several times to slow the vehicle with no success. As a result, the vehicle skipped a bridge then crashed into a building. The air bags failed to deploy. The contact sustained bruising to the chest that required medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The contact then received notification of the NHTSA campaign number: 23v162000 (service brakes, hydraulic). The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 84,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? the component that failed is the vacuum pump in a Ford hybrid car model 2017. Yes is available for inspection. How was your safety or the safety of others put at risk?is a big risk for me and others because is related to the brake system has the problem been reproduced or confirmed by a dealer or independent service center? yes the problem was diagnosed and confirmed by Ford car agency in slp mexico has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no only by the Ford agency in slp were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? yes a red message was showed indicating review brake system, and the brake hand be activated when I was driving, I got this message at April 18th 2023, I pay to the Ford car agency to review and they indicated that it was a sensor that dos not work so they reprogrammed it, then on June 27th the warning message appear again, then I reach the Ford car agency and now they are telling me that the vacuum pump is failing and needs to be replaced.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop immediately. Additionally, the brake warning light was illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000. Parts distribution disconnect.

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed and depressing the brake pedal, the vehicle failed to respond as needed. The contact stated that she depressed the brake pedal down to the floorboard and the vehicle responded. A message indicating that the brake fluid level was low was displayed. The contact stated that she had been adding brake fluid to the vehicle more frequently. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed, she attempted to stop the vehicle however, the contact had to apply added pressure and pump the brake pedal multiple times to coast the vehicle to a stop. The brake warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the brake line was leaking brake fluid, and that the brake line needed to be replaced. The vehicle was repaired. The contact then stated that she received notification of the NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the dealer was contacted, and the contact was advised to call the NHTSA hotline. The manufacturer was notified of the failure and the contact was informed that parts were not available for the recall repair, and informed that paperwork would be processed but no further assistance was provided. The failure mileage was approximately 112,252. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 15 mph she heard an abnormal clicking noise as she depressed the brake pedal. The contact stated that the vehicle kept moving forward, the contact started pumping the brake, when additionally the contact said that the steering became very stiff as if she had lost power steering. The contact stated that the "brake," "traction" and "hill starting event" warnings light were illuminated. The contact let the vehicle coast to a stop and turned the vehicle off and on and the power steering returned. The contact stated that the brake failure had become constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure was related to NHTSA campaign number: 23v162000 (service brakes, hydraulic) and parts were not available. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 142,245.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic); however, the part to do the repair was unavailable. The contact stated that when he was coming to a stop at a stop signal, the vehicle jerked forward. The contact stated that the failure reoccurred after shifting the fear into reverse(r). The contact also stated that while his wife was driving at an undisclosed speed, the brake pedal was applied but failed to respond. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle remained at the dealer awaiting repairs. The manufacturer was made aware of the failure and advised to file a complaint with NHTSA. The approximate failure mileage was 105,000.

The shifting was not working when making the selected gear and it was driving in an unintended direction when it was selected reversed. The car was driving forward when the operator selects was in reversed.

The shifting was not working when making the selected gear and it was driving in an unintended direction when it was selected reversed. The car was driving forward when the operation selects was in reversed. The car was accelerated by itself when I was driving the car and the dashboard did not gave me any warning light that something in the car need attention.

The contact owns a 2017 Ford Fusion. The contact stated that the brake pedal was depressed to the floorboard with the low brake fluid warning light illuminated. The contact added brake fluid to the reservoir; however, the failure persisted. The vehicle was taken to a dealer and the contact was informed of NHTSA campaign number: 23v162000 (service brakes, hydraulics) however, the part to do the recall repair was not yet available. The contact was provided an estimate to repair the vehicle outside of the recall but declined to pay for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was 62,598. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Fusion. The contact stated that while depressing the brake pedal; brake fluid was seen leaking from underneath the front passenger’s side wheel. Additionally, the vehicle would not immediately start while pressing the brake pedal and start/stop button. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 138,000.

The contact owns a 2017 Ford Fusion. The contact stated that while driving at approximately 45 mph, the brakes were applied but failed to respond. There were no warning lights illuminated. The driver crashed into the sidewalk and damaged the front end. The vehicle was towed to her residence. There were no reported injuries. The air bags did not deploy. A police report was filed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 79,418. The contact stated that the failure was related to NHTSA campaign number : 23v162000 (service brakes, hydraulic).

The contact owns a 2017 Ford Fusion. The contact stated that while driving at 40 mph, the brake pedal was depressed; however, the vehicle failed to stop immediately causing the contact to rear end the vehicle in front of her. The contact sustained injuries to her neck and back but did not receive medical attention. A police report was filed. The vehicle was taken to a brake specialist, who informed the contact there was no brake fluid in the vehicle due to a leak on the front brake flexible hose. The contact related the failure to NHTSA campaign number:  23v162000 (service brakes, hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Failure of vacuum pump caused the brakes and engine to fail on the highway. No warning indications appeared until after the vehicle was brought to a stop. The vehicle was diagnosed at riser Ford. The mechanics claim that a plastic part in the vacuum pump system broke. After further research I found that this a common occurrence with the eco boost engines. An investigation is warranted, Ford's negligence and poor build quality has become a safety concern.

Brake failure - major near miss accident on Sunday March 26, 2023.

The Ford Fusion suffered a brake and engine failure. Ford mechanics claim it is due to a plastic part in the vacuum pump. This vehicle is completely unsafe and is prone to mechanical failures that snowball into hazardous driving conditions.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not yet available.

The contact owns a 2017 Ford Fusion. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

While sitting in a fast food, drive-through line, I heard a pop and my brake pedal pressed all the way to the floor and the brakes completely failed and r he car started to roll forward. There was no warning. There was nothing wrong with the brakes whatsoever but all the pressure on the brake pedal and the brakes failed. After getting out of the fast food line, I parked in the parking lot of the restaurant and checked under the hood and there was brake fluid everywhere on the passenger side of the engine compartment. There was no brake fluid inside of the brake fluid compartment. On Monday, 3/13/2023. I had the vehicle towed to a mechanic shop to look at I have yet to get a response on what the problem is. Not less than five minutes before getting in the fast food drive-through line I was driving on the freeway. Had this had happened on the freeway. I probably wouldn’t be here talking to you making his complaint.

Upon trying to stop at a stop sign my son was unable to stop in time and rolled into the roadway which caused a collision with another vehicle. He depressed the brakes and clearly heard a grinding noise and never felt the pumping feeling under his foot for the antilock breaks. He thought he couldnt stop due to ice on the roadway, but have since seen the brake recall on my vehicle. The accident caused the vehicle to become a total loss. The witnesses said my son stopped at the stop sing and pulled into the roadway in front of car going 50mph. That could not have happened by the angle of the car at the time of the accident. Had he stopped like the 'witnesses" said, he would have entered the roadway a couple second later and then become t-boned by the other car. He was hit on the rear quarterfinal coinciding with my sons story he could not stop. My son has held to his story that he tried to stop and the car would not stop. I have felt on occasion since Dec my brakes feeling a little off at times but never on a consistant basis to get it looked at. My vehicle had a small leakage in Dec which we could not locate and it never occurred since. We checked the brake fluid and all fluids routinely since. Never seen the leak since. I also put four brand new tires on my vehicle two days prior to the accident. It does appear in the photos after the accident there were new parts on the wheel in the area of the brakes. I only owned this vehicle for 9 months prior to this incident.

My 2017 Ford Fusion suddenly has a brake fluid leak and all fluids have been previously checked on a routine basis. My brakes suddenly wouldn’t work while driving and trying to come to a stop and I had to pull on my emergency brake and then put in park as it will not stop completely while sitting at a red light or intersection. I have read the multiple complaints that have been reported with this problem and I am also reporting this issue with my 2017 Ford Fusion as well!.

Over the past 6-8 months, I have replaced the front passenger brake line two times and the front driver side brake line once. If needed, I have receipts showing I have purchased brake fluid and new brake lines on three separate occasions in recent months. I have pictures of the most recent brake line failure. On all three occasions the brake lines have split/burst, I’ve had no warning the brakes are failing or losing fluid or pressure. The low brake fluid light does not come on till minutes after the brakes fail. Don’t know there’s a problem till I try to stop and the pedal goes straight to the floor. Right before the brake pedal hits the floor, there’s minimal braking power and you can gradually slow down. The last time this happened I was on the PA turnpike outside of pittsburgh traveling 70mph. This was extremely unsafe, I thought for sure I was going to cause a major accident as I could not the stop the car in rush hour traffic.

The contact owns a 2017 Ford Fusion. The contact stated that on various occasions when the brake pedal was depressed, it delayed responding, and the vehicle was jerking. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where the failure could not be duplicated. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) and related the failure to the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 76,000.

Brake service lights comes on. Noticed softer feel when pressing on brakes and longer distance needed to come to complete stop. There were no noticeable changes in driving habits before the maintenance light came on. Diagnostics were done 02/2023 at sacramento downtown Ford and was told to replace a brake hose.

This is the second issue within a year time period that this vehicle experienced a loss of brake pedal pressure, it was sent to the repair facility to be inspected. Upon inspection it was noted that the brake master cylinder reservoir was empty and the left front brake flex hose was split. The left and right front brake flex hose had to be replaced, the system filled back up with brake fluid and the entire brake system was bleed to restore proper brake operation. The first time was on 10-22-2021 (28,559 miles) the second time the above issued was experienced was on 11-03-2022 (32,721 miles) where that same parts had to be replaced, both the right and left front brake flex hoses.

The vehicle experienced a loss of brake pedal pressure, it was sent to the repair facility to be inspected. Upon inspection it was noted that the brake master cylinder reservoir was empty and the right front brake flex hose was split. The right front brake flex hose had to be replaced, the system filled back up with brake fluid and the entire brake system was bleed to restore proper brake operation.