Back Over Prevention Problems of Ford Fusion - part 1

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera displayed a blank screen or the message “camera not available” intermittently. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. Several dealers were contacted. The dealers confirmed that the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 287,509.

See all problems of the 2016 Ford Fusion 🔎.

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image would sometimes appear blank and other times the image would flicker. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to complete the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall the approximate failure mileage was 150,000.

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera would intermittently function at times. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the parts to complete the recall repair were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 82,014.

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera intermittently operated but was turning on and off. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 83,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(r), the rear-view camera image failed to display a clear image on the screen. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse(r), the rear-view camera became inoperable. The contact stated that the rear-view camera image failed to function properly, and the image was blurry. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to several dealers, where it was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 61,253.

See attached document for complaint. In oct I received letter (see enclosure) that there is a recall on my rear view camera. I’ve been waiting for sam galloway Ford in ft myers to call me to say they have parts to fix. I called them yesterday 3/9/26 and they didn’t have any idea about when this would happen. The manager suggested I write you. So can you help me? that letter came 5 months ago and it would seem like it would be time to fix the back up camera. I’ll appreciate an answer. Thank you.

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was blank. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 133,218.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

See attached document for complaint.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). The local dealer was contacted and confirmed that the part to repair the vehicle was not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Fusion. The contact stated that the rear sensor for the camera was inoperable. The contact stated that unknown warning lights were illuminated. The contact received a notification letter of NHTSA campaign number: 25v695000 (back over prevention). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 66,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a blank image. The message "camera unavailable" was displayed. The dealer was contacted and informed the contact that the recall part was only available for Ford mustang vehicles. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a white screen while the vehicle was in reverse(r). The message "rear-view camera unavailable," was displayed on the center screen. The contact stated that the failure obstructed the driver's ability to safely operate the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image appeared blank, and the message “camera not available” was displayed. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the parts were not yet available for the repair. The dealer was contacted and confirmed that parts were not available and that a second recall notification letter would be issued once the remedy became available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000.

The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in reverse(r), the rearview camera image failed to display properly, and a caution message was displayed. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to complete the recall repair was not yet available. The vehicle was taken to the dealer, but the vehicle was not diagnosed or repaired. The dealer confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the infotainment system had become inoperable due to the failure, and the contact considered the infotainment system failure hazardous and unsafe while driving. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The message "rear-view camera unavailable" was displayed on the screen. The local dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). The contact stated that while shifted in reverse(r) on several occasions, the rear-view camera did not operate as intended and the screen was black. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 51,000.

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the image appeared distorted. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). The dealer was contacted and confirmed that the parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 91,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owned a 2016 Ford Fusion. The contact received notifications of NHTSA campaign numbers: 23v162000 (service brakes, hydraulic) and 25v695000 (back over prevention); and requested to be removed from the recall distribution list because the contact no longer owns the vehicle. The dealer was contacted.

The contact owns a the contact received notification of NHTSA campaign number: however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact stated that the rearview camera intermittently displayed a blank or distorted image.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). The contact stated that on several occasions, while in reverse(r) the rear-view camera malfunctioned. The contact stated that the display screen went black and, while visible, the image was distorted or was flipped horizontally, right to left instead of left to right. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 86,600.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a blue image while the vehicle was in reverse(r). The contact stated that the failure had obstructed the road's visibility, which prevented the driver from safely operating the vehicle. The contact stated that the rearview camera had previously displayed a distorted image. The message "rear camera not available" was displayed. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 154,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back over prevention screen failed to display the view in the rear of the vehicle, but only displayed a black, blue, or other solid color on the screen. The dealer was contacted, and it was confirmed that the repair was only available for mustang vehicles. The manufacturer was not made aware of the issue. The failure mileage was approximately 99,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). The contact called a local dealer several times and was informed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the back over prevention camera failed to operate as needed, with a black screen displayed. The failure prevented the driver from seeing obstacles behind the vehicle, creating a safety hazard. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 91,281.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the back-over prevention camera was displaying a failure and a message to take the vehicle to be serviced. The camera failed to display an image of the rear of the vehicle. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 42,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the message “camera unavailable” was displayed while shifted to reverse(r). The contact stated that after wiping the camera lens, the customer attempted to reverse again; however, the camera displayed a black spot obstructing the image and preventing a clear view of the rear of the vehicle. The dealer was contacted and confirmed that the part to repair the vehicle was not yet available. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Fusion. The contact stated that while in reverse in a parking lot, the rearview camera malfunctioned and displayed a black screen. The vehicle's rear bumper collided with an unknown parking barrier. There were no injuries or damages. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The contact received notice of NHTSA campaign number: 25v695000 (back over prevention) after the incident. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rear-view camera image was blank while reversing the vehicle. The vehicle was not repaired. The failure mileage was unavailable.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). While driving at an undisclosed speed, the vehicle started running rough. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who retrieved dtc: p0302 (misfire in cylinder #2). The vehicle was taken to another independent mechanic, who retrieved the same code and informed the contact that cylinder #2 ignition coil and spark plug needed to be replaced. The vehicle was repaired. While driving, there was white smoke coming from the tailpipe, but the vehicle was still running rough. The engine overheated, and the contact pulled over and added additional fluids to the engine. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion, and the engine needed to be replaced. The vehicle was not repaired. The contact obtained an extended warranty, but the claim was denied due to not meeting the mileage requirements. While driving at 35 mph, the vehicle stalled. The vehicle was towed to the residence. The manufacturer was not notified of the failure. The approximate failure mileage was 138,000.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was intermittently blank while reversing. The dealer was notified of the failure and confirmed that the recall remedy part was not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

The contact owns a 2015 Ford Fusion hybrid. The contact stated that while reversing, the rearview camera failed to display an image. The vehicle was taken to the dealer, where it was diagnosed that the rearview camera had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

See all problems of the 2015 Ford Fusion 🔎.