Gasoline Fuel System Problems of Ford Fusion - part 1

The contact owned a 2011 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, there was an abnormal gasoline odor coming from the vehicle. The check engine warning light was illuminated. The contact inspected the vehicle with a scanner and received an evap system error code. The vehicle was able to be restarted. The contact stated that while refueling the vehicle, there was fuel leaking from the vehicle near the fuel tank. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 158,000.

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The contact owns a 2013 Ford Fusion. The contact stated that while operating the vehicle, the odor of fuel was present inside the vehicle. Upon inspection, the contact discovered fuel leaking underneath the engine compartment. The vehicle was taken to a local mechanic who diagnosed the vehicle and determined that the fuel delivery module was cracked and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 13v227000 (fuel system, gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 160,000.

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The contact owns a 2011 Ford Fusion. The contact stated that after pulling into the driveway, the check engine warning light illuminated. The contact's husband used a code reader to check the vehicle. The contact's husband replaced the purge valve canister. The contact stated that after approximately 24 hours, the check engine warning light illuminated. The contact's husband checked the vehicle and found that the purge valve canister had failed. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline to report the failure. The contact related the failure to NHTSA campaign number: 15v793000 (fuel system, gasoline); however, the VIN was not included. The failure mileage was unknown.

The contact's boyfriend owns a 2011 Ford Fusion. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who retrieved a fault code for a failure with the canister purge valve. The contact called another independent mechanic and was given an estimate for repair. The mechanic also referred the contact to technical service bulletin: 15s34. The dealer was notified of the failure, and the contact was informed that the TSB did not apply to the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The message to clean around the gas cap was displayed. The contact stated while driving 30 mph, the vehicle made an abnormally loud sound and was vibrating. The contact pulled over to the side of the road. The contact noticed that the sound was coming from the fuel tank flap. The contact stated that while pushing the fuel tank flap, the contact felt a significant air pressure, and the failure ceased after the flap was closed; however, the failure recurred while the flap was not completely closed. Additionally, the contact stated that the vehicle was experiencing rough idling and the vehicle stalled while at a traffic light. The contact stated there was black smoke coming from the tail pipe. The vehicle was taken to auto zone, where it was diagnosed and determined that the evap system was leaking, and the evap canister control valve had failed and needed to be replaced. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 86,000.

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The contact owns a 2019 Ford Fusion. The contact stated that the vehicle was difficult to start after refueling. The contact stated that several attempts were needed to start the vehicle. The contact stated that the failure was a recurring failure. The contact stated that the check engine warning light was illuminated and remained constantly illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the canister purge valve was stuck and needed to be replaced. The vehicle was repaired. The contact researched online and became aware that the failure was a known failure; however, there was no recall on the VIN. The manufacturer was not informed of the failure. The failure mileage was approximately 66,000.

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The contact owns a 2013 Ford Fusion. The contact stated that while parked, there was a strong fuel odor coming from front and rear of the vehicle. The vehicle was not taking to an independent mechanic or dealer for  diagnosed or repaired. The VIN was not included in NHTSA campaign number 13v227000(fuel system, gasoline) . The manufacturer was notified of the failure and they advised contact to call NHTSA hotline for further assistances. The failure mileage was 162,037.

The contact owns a 2013 Ford Fusion. The contact stated while entering the vehicle to start the vehicle, the contact smelled the odor of gasoline. The contact checked the vehicle underneath the gas tank and observed that the tank was soaked by gasoline. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA campaign number: 13v227000 (fuel system, gasoline); however, the VIN was not included. The failure mileage was approximately 85,000.

The contact owns a 2010 Ford Fusion. The contact stated that after turning the vehicle off and exiting the vehicle the contact heard air seeping and leaking sound coming from the rear of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the canister purge valve. The vehicle was repaired. The contact stated that a short time later upon approaching the vehicle the contact observed gasoline pooling underneath the rear of the vehicle. The vehicle was taken back to the dealer, who then determined that the excessive pressure resulting from the failure of the canister purge valve caused the fuel tank to develop a crack that was then leaking gasoline. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 15v793000 (fuel system, gasoline), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was 170,000.

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The contact owns a 2010 Ford Fusion. The contact stated that while refueling the vehicle, there was an abnormal hissing sound coming from the gas tank. The contact stated that while the vehicle was parked, he observed condensation under the rear passenger’s side tire. Additionally, the contact stated that while inspecting the vehicle, he observed three cracks on the fuel tank underneath the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 180,000.

The contact owns a 2014 Ford Fusion. The contact stated while driving 55-65 mph, the engine made an abnormal revving sound. The contact stated that the check engine warning light was illuminated. The contact stated upon arriving to the residence and inspecting the vehicle, she noticed that there was a significant amount of air coming out of the gas tank flap. The contact stated that the failure occurred when the gas tank was less than half tank full. Additionally, the contact stated that after refueling the vehicle at the gas station, the vehicle failed to start up immediately. The contact stated that the accelerator pedal had to be depressed several times to start. Additionally, the contact stated that the rearview camera image was inaccurate and displayed objects and pedestrians on the opposite side of where they were physically located. The contact also stated that the rear-view camera image turned black intermittently while reversing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall for the fuel tank and canister purge valve inspection and repair. The failure mileage was approximately 180,000.

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The contact owns a 2018 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a failed evap purge system. The contact was informed that the evap purge system needed to be replaced. The vehicle was not repaired, and the failure reoccurred. The contact stated that the fuel tank made a vibrating sound before the vehicle stalled. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to restart immediately. The contact stated that the vehicle restarted after several attempts. The dealer was contacted and made aware of the failure and a service appointment was scheduled. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 79,000.

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The contact owns a 2016 Ford Fusion. The contact stated that upon refilling the vehicle, the check engine light illuminated on the instrument panel. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who diagnosed a failure with the float gauge, requiring a replacement. The vehicle was not repaired. The vehicle was taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.

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The contact owns a 2011 Ford Fusion. The contact stated that while parked, and gas was administered in the nozzle she observed an odd noise. The vehicle was started and the check engine light illuminated. Additionally, the vehicle began shaking. The contact observed a strong gas odor. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 125,000.

The contact owns a 2018 Ford Fusion. The contact stated that while driving or while stopped at a traffic light, the vehicle stalled. The vehicle was sputtering while driving at various speeds. The check engine warning light was illuminated. The contact stated that after refueling, the vehicle failed to restart. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the canister purge valve. The vehicle was taken to the local dealer, where it was diagnosed that the canister purge valve was stuck. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 113,000.

The contact owns a 2010 Ford Fusion. The contact stated that fuel was leaking from the gas tank. There was a strong odor of fuel detected. The contact became aware of a puddle of fuel on the ground. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA campaign number: 15v793000 (fuel system, gasoline). The failure mileage was approximately 140,000.

The contact owns a 2013 Ford Fusion. The contact stated that there was fuel leaking from the fuel tank. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who informed the contact about a recall. The contact called the local dealer, who informed him about scheduling an appointment. The vehicle was not diagnosed or repaired. The contact attempted to reach the manufacturer but only received an automated message from the system. The contact stated that the failure was related to NHTSA campaign number: 13v227000 (fuel system, gasoline). The failure mileage was approximately 111,000.

The contact called on behalf of the owner of a 2010 Ford focus. The contact stated that while the owner was driving at an undisclosed speed, the vehicle was leaking fuel. The vehicle was taken to the independent mechanic, where it was diagnosed with a fractured fuel tank. The mechanic determined that the fuel tank needed to be replaced. The contact stated that the recall repair of NHTSA campaign number: 15v793000 (fuel system, gasoline) was performed on the vehicle in July 2017; however, the failure reoccurred. The vehicle was not repaired. There was no further information provided. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA hotline. The failure mileage was approximately 194,000.

The contact owns a 2015 Ford Fusion. The contact stated that the upon filling up the vehicle with gasoline, the vehicle would fail to start up after multiple attempts without warning. After a few minutes, the vehicle's engine would eventually start up and resume normal operation. The contact also stated that the vehicle would hesitate upon depression of the accelerator without warning. The vehicle was taken to a dealer where they have yet to determine the cause of the failure. The manufacturer was also notified of the failure and was referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 73,000.

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The contact owns a 2010 Ford Fusion. The contact stated that she attempted to start the vehicle however, the engine failed to engage. The contact then stated that the low tire pressure warning light illuminated, and the fuel gauge displayed 0 miles to fuel. The contact stated that her friend refilled the fuel tank when fuel then leaked out onto the ground. Additionally, the contact stated that she had to have the vehicle jumpstarted. The vehicle was not diagnosed or repaired. The contact referenced the NHTSA campaign number: 15v973000 (fuel system, gasoline). The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that the previously recall was completed. The failure mileage was approximately 130,000.

The contact owns a 2020 Ford Fusion. The contact stated while driving approximately 55 mph the contact observed that the vehicle was losing forward momentum. The contact stated that the rpms were rising and falling. The contact stated the check engine light was illuminated. The contact stated that the vehicle stalled, however he was able to restart the vehicle. The contact stated that the failure had occurred on three other times. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the tube asy. Fuel vapor separator (9d289) needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 102,495.

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The contact owns a 2011 Ford Fusion. The contact stated that the fuel tank was cracked and leaking. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact stated that the failure was related to NHTSA campaign number: 15v793000 (fuel system, gasoline). The manufacturer was not contacted. The failure mileage was approximately 130,000.

The contact owns a 2011 Ford Fusion. The contact stated that the lug nuts and the studs had fractured and were replaced by a tire mechanic. The contact also stated that the air bag warning light was illuminated, and the message "check the connection of the fuel inlet port. " was displayed. Additionally, the contact stated that while driving 30-35 mph, the vehicle lost power steering functionality inadvertently while making a turn in the driveway. There was no warning light illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was only included in NHTSA campaign number: 21v158000 (air bags). Additionally, the manufacturer informed the contact the recall of NHTSA campaign number: 15v340000 (steering) was previously performed on the vehicle. The failure mileage was approximately 153,000.

The contact owns a 2018 Ford Fusion. The contact stated that the vehicle failed to start soon after refueling. Additionally, while stationary and while driving at various speeds, the vehicle would hesitate or stall upon depression of accelerator pedal. The contact also stated that the powertrain warning light would intermittently appear on the instrument panel. The manufacturer was notified of the failure and the contact was informed that there were no open recalls on the VIN. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2018 Ford Fusion. The contact stated when the vehicle was started, the instrument cluster display failed to illuminate. The contact stated that the cluster had intermittently lost functionality. The contact stated that he researched online and related the failure to technical service bulletin number: 20-2363 apim module. Additionally, the contact stated that the fuel filler pump and fuel door actuator had started to lose functionality. The contact stated that he was unable to completely fill the fuel tank. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the apim module needed to be replaced and that the fuel filler pump and fuel door actuator need to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 111,000.

The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The warning light turned off after refueling the vehicle with fuel. The failure persisted and had gotten worse with the check engine warning light remaining illuminated. The vehicle was taken to a certified mechanic and the fuel pump was replaced. The check engine warning light remained illuminated. The vehicle was returned to the certified mechanic who stated that the fuel tank needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 88,000.

The contact owns a 2011 Ford Fusion. The contact stated that an abnormal, fuel odor was coming from the vehicle. There was no warning light illuminated. The contact then noticed that while refueling the vehicle, fuel started to leak from the vehicle. The vehicle was taken to an independent mechanic who confirmed the fuel leak. Upon investigation, the contact discovered NHTSA campaign number: 15v793000 (fuel system, gasoline). The contact reached out to the manufacturer who referred her to a local dealer for a diagnostic test. The contact was informed by the dealer that additional work was needed to determine the cause of the failure, which would cost an additional fee. The vehicle was not repaired. The failure mileage was approximately 131,000.

The contact owns a 2018 Ford Fusion. The contact stated that after starting vehicle and shifting the gear into reverse(r), she was unable to shift between gears. The vehicle was towed to the residence. No warning lights were illuminated. The vehicle was then towed to an independent mechanic, where it was diagnosed that under hood shift bushing needed to be replaced. The vehicle was repaired and taken back for routine oil change services; however, the contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken back to the independent mechanic, where it was diagnosed that the canister purge valve(cpv) needed to be replaced. The vehicle was repaired; however, the contact stated that the vehicle stalled after being refueled. The vehicle was taken back to the mechanic, where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failures and confirmed that the VIN was not included in NHTSA campaign number: 18v735000 (fuel system, gasoline) and NHTSA campaign number: 22v413000 (power train), and advised to file a complaint with NHTSA. The approximate failure mileage was unknown.

The contact owns a 2014 Ford Fusion. The contact stated that after refueling the vehicle, the check engine warning light illuminated. Additionally, the vehicle made an abnormal noise while starting. The contact was concerned that he had carbon monoxide poisoning related to a faulty canister purge valve. However, no medical attention was received. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 129,800.

The contact owns a 2010 Ford Fusion. The contact stated that adding 2-gallons of fuel to the fuel tank took an estimated 30 minutes. The contact stated that the pump nozzle shut-off valve was continually stopping the flow of gasoline into the tank. Additionally, the contact stated while his son was driving at an undisclosed speed, the vehicle lost power steering functionality. An unknown message indicating power steering failure was displayed. The contact's son was able to drive the vehicle to his residence while using extra physical strength to steer the vehicle. The contact associated the failure to two unknown recalls. The dealer was notified of the failure and informed the contact that the power steering unit needed to be replaced; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 130,000.

The contact owns a 2011 Ford Fusion. The contact stated that after refueling the vehicle, the vehicle failed to start-up. Additionally, the check engine warning light was illuminated. The contact made the dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA hotline. The failure mileage was unknown.

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 35 mph, there was a burping sound coming from the fuel tank. The contact opened the fuel cap and there was excessive air pressure inside the tank. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power and stalled; however, the contact was able to restart the vehicle and drove home safely. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 174,000.

The contact owns a 2010 Ford Fusion. The contact stated that while operating the vehicle, the check engine warning light illuminated and the vehicle would vibrate, jerk, and not properly accelerate. Also, the power steering assist fault message displayed and the steering wheel became difficult to turn in either direction. The vehicle was taken to the local dealer to be diagnosed. The mechanic determined that the power steering module was faulty and that the fuel inlet valve was cracked. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 106,000.

The contact's wife owns a 2015 Ford Fusion. The contact previously had the canister purge valve replaced on three separate occasions. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic and diagnosed with a cracked fuel tank. The mechanic informed the contact that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,000.

The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds, the engine overheating message was displayed. Additionally, there was smoke coming from underneath the hood. The contact stated that she veered to the side of the road until the vehicle cooled down. The contact then continued driving. The contact stated that the failure reoccurred several times while driving. The contact would veer to the side of the road and add coolant to the vehicle. The vehicle was taken to the dealer where an unknown repair was completed. The contact also stated that the front driver's side door would fail to close securely. The dealer repaired all four doors under NHTSA campaign number: 20v331000 (latches/locks/linkages). Additionally, the contact stated that the vehicle would fail to start immediately after refueling. The contact stated that she had to quickly depress the accelerator pedal after depressing the brake pedal to start the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 233,000.