general problems of the 2010 Ford Fusion Hybrid - part 1

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while reversing into a parking space at 2 mph, the vehicle lost power steering functionality, and the steering wheel became significantly difficult to turn. The contact could not recall whether a warning light was illuminated. The contact was able to park the vehicle. The vehicle was taken to tire kingdom, where it was diagnosed. The mechanic determined that the failure was related to Ford campaign number: 15s18. The dealer was contacted and informed the contact that the VIN was not included in the campaign. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was approximately 150,000.

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving at approximately 65 mph, there was an abnormal sound coming from the driver's side front tire. The contact was able to exit the highway and drove to a tire store and had the tire replaced. The contact stated that after the tire was replaced while leaving the store parking lot, the check engine and power steering assist warning lights illuminated. The contact drove the vehicle to the residence but turning the steering wheel was extremely difficult, requiring extra effort to turn the steering wheel. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to a closed NHTSA action number: ea17004 (steering). The failure mileage was 229,875.

The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while attempting to turn the vehicle to the left or the right, the steering wheel seized. The failure occurred intermittently but had become more pronounced and constant. The vehicle was now only able to be driven in a straight direction, whether going forward or in reverse. The steering assist failure light was illuminated. The vehicle was taken to a certified mechanic who diagnosed that the rack and pinion had failed and needed to be replaced. The vehicle was taken to another mechanic who confirmed the diagnostic result. The mechanic informed the contact of an unstated recall and referred the contact to the manufacturer for assistance. The vehicle had not been repaired. The dealer was informed of the failure and confirmed that the VIN was not under recall. The dealer referred the contact to the manufacturer. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall or under warranty. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 99,000.

The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while starting the vehicle, the power steering fault message was displayed, and the steering wheel was difficult to turn. The contact was able to continue driving by using extra force to turn the steering wheel. The contact stated that the failure persisted. The contact stated that the failure increased significantly while driving from a complete stop, while driving at slow speeds, and while turning. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA action number: ea17004 (steering). The failure mileage was approximately 240,000.

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving approximately 60 mph and turning to exit the highway, the vehicle lost power steering functionality. The contact stated that extra effort was needed to turn the steering wheel to the right before stopping on the highway offramp. The contact stated that the "power steering" and "advance track service" warning lights were illuminated. The contact stated that the following day she drove the vehicle to a dealer where it was diagnosed and determined that the steering gear assembly needed to be replaced. The vehicle was repaired. The contact stated that the failure had occurred twice in the past, requiring the steering gear assembly to be replaced. The manufacturer had been informed of the failure. The failure mileage was approximately 199,000.

I was driving and all of a sudden the two lights came on that said service power steering now and traction control. It became harder to steer.

Tl the contact owns a 2010 Ford Fusion Hybrid. While operating the vehicle and making a left turn, the steering wheel became difficult to turn. The contact was able to continue to drive. While making a right turn, the contact heard an abnormal noise and the failure recurred. The contact called team Ford Lincoln (located at 5445 drexel rd, las vegas, nv 89130, (702) 395-5100) and was informed to bring the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 107,440. The VIN was invalid.

As I was leaving the house and reversing the steering wheel became hard . Unable to steer. In city limits. Had to have a man park it in back of my house.

Tl the contact owns a 2010 Ford Fusion Hybrid. While driving at low speeds, the steering wheel seized and the service power steering and service advancetrac warning indicators illuminated. The vehicle was towed to sunnyside motor CO. Inc. (944 main st, holden, MA 01520, (508) 829-4333) where the battery was replaced. The failure recurred after the repair while driving 65 mph. The vehicle was then taken back to the same dealer where the contact was informed that the low tire pressure placed the power steering in safe mode. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 83,656.

Power steering service warning pop out, it is hard to turn the steering left or right at high speed on highway driving and harder when I�'m driving low speed at city and not turning when I am at full stop.

My 2010 Ford fusion hubrid recently indicated a power steering assist fault on the dash board. The vehicle was stationary, parked in the drive way. Steering is difficult.

My car had "power steering assist fault" come up on the dashboard after I started it in a parking lot and the lack of power steering made the car unable to drive safely. This has happened several times, and clears after turning off and restarting the car. . However, the message will not go away now even after restarting the car. Ford, was able to recreate the failure and thru driving the car & diagnostics. I was then called and notified that I needed a steering rack at the tune of $2500. During the phone call, I was told that Ford has been known to assist with the expense, especially with having such low mileage and asked if I wanted them to submit a request. Of course, I would, however, I was informed today, 2 Jan. 19, that Ford rejected my request for assistance and said would not assist with anything. I am now afraid to drive the car, for fear of this happening again without warning. I have very few miles on my car, approx 38,000 miles. There have been many complaints for this very issue. Other years have been recalled however, not yet for the 2010 models. This is very much a safety issue. How can Ford not recall 2010's when it is a documented issue? I don't feel like I can drive the car knowing that there is a safety issue or sell it with a clear conscious. Can not afford $2500. And, it's rumored that Ford will not make the fusion after this year. How many more complaints must be received by NHTSA before a recall. Please do something! thank you,.

When my wife was driving the power steering went out and warning lights went on. Those warning lights were: service power steering now and service advancetrac. My wife could not drive the car and needed to get it towed to a local shop.

Luckily I was driving up to a stop sign at 20 miles per hour when the power steering assist locked up 44th and quaker lubbock texas.

Steering assist quit and I couldn't steer anymore almost wrecked.

Steering went out on car while driving, luckily was with a few blocks of home and able to pull over safely, going less than 20 mph. Steering wheel would not turn either direction. Car had to be towed to service at dealership where they reported the steering rack needed to be replaced for about $2500. At local mechanic, they said could replace steering rack for $1200 but it would have to be taken to a dealer to have the computer flashed. Went with cheaper mechanic, towed to dealership to complete computer work, and computer would not recognize part. Went back to original mechanic, they again replaced rack thinking it was a defective part (at no charge), back to dealership, same problem - computer still not recognizing new part. Now for all the new diagnostics at dealership, cost has been about $400 so far. Still do not have part that works and car still at dealership not working and not recognizing part. Running out of money to keep feeding into this car.

Steering suddenly stopped working altogether without warning. Alert displayed was "service power steering now". There was no way to even turn the steering wheel under manual power. This happened while the vehicle was stopped in a parking space for about 5 minutes and I noticed it upon backing out.

My daughters car electric steering assist motor locked up while driving on a major road, causing the car which was turning to almost go off the road into on coming traffic. The which was being driven by her boy friend was heading into accident, however, the young man was able to force the steering back working by breaking gear on the motor assist. If my daughter had been driving, she and her children would have been seriously injured or even killed. This defect has been know on this model for some time. What is it going take to get this fixed, another death of a family.

A $300 dollar cost at a Ford dealership just to reset a module of the steering wheel is unjustified. Seems like it would be a manufacture's defect. My 18 year old daughter driving this car when all of a sudden the steering wheel just won't function to make a turn is a grave concern to a parent not to mention a health hazard to any driver. She was pulling out of a parking space and when she intended to turn the wheel to straighten out, the wheel became hard to turn. She could only move it forward back into the space. I feel it merits a recall now and not wait for a fatal case. . .

Tl-the contact owns a 2010 Ford fusion se. The contact stated that while driving 55 mph, the service power steering now and the electronic control system icon illuminated. The vehicle was towed to the residence. An unknown mechanic friend diagnosed the vehicle as the transmission friction element g performance and the invalid data received from abs control module codes were found. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 149,058. Bp.

The vehicle was being driven by my elderly mother for emissions, as I am currently deployed overseas. The service engine light came on and she lost all electric power-assisted steering (epas). Luckily my mother was able to steer the vehicle off the road and avoid colliding with anything but being 66 if she lost control anywhere else it could of been fatal. The vehicle was diagnosed and determined to have the same fault as listed in the recall for the 2011 Ford fusion model.

Many Ford fusions have a recall on the steering rack. 2010 does not. Mine is in shop for repair. Also, the transfer case went out. Costly repairs. I am not able to drive due to the steering. Already fixed the transfer case and sway bar.

Power steering assist fault occurred without warning while driving on city streets. I was still able to drive but required a lot of force. 94,000 miles. Initially, restarting the car fixed the problem, but this only helped a few times.

Tl the contact owns a 2010 Ford Fusion Hybrid. While driving approximately 35 mph, the "service power steering soon" message suddenly displayed before the power steering malfunctioned. The steering wheel became very difficult to turn. After turning the vehicle off and restarting it, the "service power steering now" message displayed and the driver was unable to turn the steering wheel at all. The vehicle was taken to the local dealer (lebanon Ford, 770 columbus Ave, lebanon, ohio 45036) where it was diagnosed that the steering gear rack was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 164,000.

While driving the car, we suddenly got the message 'service power steering now' and 'service advancetrac. ' luckily, no accident occurred, but it was extremely difficult to steer the vehicle out of traffic and to safety.

My daughter was driving home from store going 25 miles hour and the power steering suddenly went out. We have checked to see if this car is on recall list and it is not but it says online it has the same parts that were recalled on the 2011 fusion. This is very dangerous if it happened on freeway. This needs to be addressed.

While driving at low speed on city street (~25 mph), power steering stopped working and error lights appeared for both power steering and advancetrac. Took to mechanic could not diagnose the source of the problem, although power steering worked again after they adjusted air pressure in tires and cleared out codes. I remain concerned after reading about recalls of later year fusion models for what sounds like the same issue.

Steering went out while driving and now am unable to steer vehicle.

I got a slow flat while driving my 2010 Ford Fusion Hybrid, which engaged the "low tire pressure" warning on the in-dash message center. Soon after that notification appeared the "service power steering now" (in red text, so definitely not good) and "service advancetrac" (in yellow) messages followed. I pulled into a gas station to check the tire, and upon restarting the car realized I now had no power steering. After changing the tire the messages remained and power steering was still gone. I drove the hobbled car (luckily in a straight line) to the nearby huntersville Ford dealership, where it sits in the overnight lot now awaiting the bad news. How is such a dangerous issue, already identified within the same product line and generation, not being dealt with equally across the lineup?.

A tire got low and then our power steering fluid went out. The car was parked. I noticed the tire was going flat so I went to start it, but the steering was so stiff that I couldn't even turn out of the parking spot.

While driving this vehicle, it became very difficult to steer the car. We were told the power steer needs to be fixed. There was no warning sign, it just happened all of a sudden. It could have caused a wreck because my 19 year old was driving at the time. It is especially difficult to steer while pressing the brakes. Very unsafe.

When I started the engine I got a power steering assist fault warning on my dash and had no power steering. Had it towed to my mechanic, he told wiring had been chewed by a rodent. He repaired the wiring but it still wouldn't work. Had it towed to dealer and steering unit was replaced about $2000. Three weeks later same warning when I went to start it. Towed to dealer again, told faulty part, would be replaced under warranty, no charge. Went down to look at car and asked about pro-actively using rodent tape before installing new part as a precaution to prevent any future problems. Was shown that there wasn't any visible damage. Called me the next day to tell me there was rodent damage to wiring harness that they hadn't seen, that they had cut open the wiring cover and found the wires chewed. My question as to how they knew to cut open the shroud to find the chewed wires in the shroud was answered that there was a "pin-hole" "tooth-hole" in the shroud, but 3 of the 4 wires were separated. . They could try to fix wiring for about $400. 00. Spoke to service manager and he agreed to repair it and absorb the $400, as it was about 3 hours labor and would only "cost" the dealer about $60. 00. Next day he called to say they repaired the wiring but still didn't work, so they would have to replace the part and it would cost me another $1,997. 80. This was Friday and I said I'd call him on Monday. I think it is absurd that a consumer is forced into a $2000 repair for a wire, and believe there is a faulty design which would render a $2000 part useless when a wire is cut.

Car told me to pull over safely. Everything locked up. The steering wheel got real tight and would not turn. I took it to a Ford dealership to have fixed and they said the power steering box went out. The car was in motion. I was on my way to work.

Intermittently the power steering will go out and make it very difficult to steer the vehicle. It happens at low and high speeds, most often when the wheel has been rotated to turn the vehicle.

In coincidence with a flat front tire being fixed, the dash display began toggling between alerts 'service power steering now' and 'service advancetrac. ' the power steering is not working, and the 'ready to drive' indicator on this hybrid is not on. A few minutes of internet searching turned up many similar reports, including Ford having recalled 2011-13 vehicles for the same issue, but not 2010 models with same system. (?) many of the reported incidents happened at driving speed, so maybe they're waiting for more crashes/injuries/fatalities. . . Pretty sad if so.