Back Over Prevention Problems of Ford Mustang - part 1

The contact owns a 2018 Ford Mustang. The vehicle was taken to the dealer to be repaired under NHTSA campaign number: 25v572000 (back over prevention); however, the dealer inspected the rear-view camera, and the camera was found to be functional. However, the contact reported that the camera image was distorted, with a grey raindrop line running across the screen. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 99,858.

See all problems of the 2018 Ford Mustang 🔎.

The contact owns a 2021 Ford Mustang. The contact stated that while reversing, the rear-view camera display glitched and switched between a black and a blue colored screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that a diagnostic test was needed. The contact referenced an unknown recall with a similar failure description; however, the VIN was not associated with the VIN. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,500.

See all problems of the 2021 Ford Mustang 🔎.

The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to the dealer and the vehicle was repaired under NHTSA campaign number: 25v572000 (back over prevention); however, the contact was informed that the wiring harness also needed to be replaced, but was not covered under the recall. The contact stated that after the recall repair was performed, the rear-view camera became inoperable, and the message "camera not available" was displayed while reversing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000.

See all problems of the 2017 Ford Mustang 🔎.

The contact owns a 2020 Ford Mustang. The contact received notification of NHTSA campaign number: 25695000 (back over prevention); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

See all problems of the 2020 Ford Mustang 🔎.

The contact owns a 2018 Ford Mustang. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the camera was inoperable. The vehicle was not repaired. The failure mileage was unavailable.

The contact owns a 2020 Ford Mustang. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ford Mustang. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was intermittently displayed with distorted lines and was unclear. The contact received notifications of NHTSA campaign numbers: 25v572000 (back over prevention) and 25v614000 (seat belts); however, the parts to perform the recall repairs were not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The contact stated that there had been no failure related to the seat belts. The approximate failure mileage was 200,000.

The contact owns a 2015 Ford Mustang. The contact received notifications of NHTSA campaign numbers: 25v614000 (seat belts) and 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

See all problems of the 2015 Ford Mustang 🔎.

The contact owns a 2017 Ford Mustang. The contact stated that there were intermittent failures with the rear-view camera image. The contact had opened the trunk and noticed that the mesh covering the electrical wires was deteriorating. There was tape holding the mesh to the wires. The tape was rewrapped, and the camera became functional. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention). The contact stated that approximately one month after receiving the recall notification, the rear-view camera failed again. The vehicle was taken to a local dealer, who advised the contact that the camera was inspected, and no failure was found. The vehicle was retrieved, but the camera image was distorted, and eventually, there was no image displayed. There was a message that the camera needed to be serviced. The vehicle was returned to the same dealer, who determined that the failure was not due to the camera and that additional diagnostic tests were needed. The contact was informed that the recall repair had been completed and that the repair would be at the owner's expense. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to another dealer for assistance. The failure mileage was approximately 71,000.

The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rearview camera failed to display an image, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear-view camera display and camera. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 25v572000 (back over prevention). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2015 Ford Mustang. The contact stated that while in reverse(r), the rearview camera failed to display an image of the rear of the vehicle, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 25v572000 (back over prevention); and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 22,000.

The contact owns a 2017 Ford Mustang. The contact received notifications of NHTSA campaign numbers: 25v572000 (back over prevention) and 25v614000 (seat belts). However, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(r). The contact stated that the failure obstructed the driving visibility, preventing the driver from safely operating the vehicle. The contact stated that a message for the camera failure was displayed on the instrument cluster. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2022 Ford Mustang. The contact stated that the rear-view camera image was blank or distorted. The contact attempted to update the software to reboot the system; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed, and the failure was associated with NHTSA campaign number: 25v442000 (back over prevention); however, the VIN was not included in the recall repair. The vehicle was not included. The manufacturer was notified of the failure. The failure mileage was 103,244.

See all problems of the 2022 Ford Mustang 🔎.

The contact's daughter owns a 2016 Ford Mustang. The contact stated that the rearview camera was inoperable while reversing. The owner received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where the contact was informed that the vehicle had passed the recall test, even though the part to do the recall repair was not yet available. Additionally, the contact stated that the rearview camera failure persisted. The vehicle was taken back to the dealer, where the contact was informed that the rearview camera needed to be replaced. The dealer advised the contact that the VIN was not included in a related recall; however, the VIN was included in NHTSA campaign number: 25v572000 (back over prevention). The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.

See all problems of the 2016 Ford Mustang 🔎.

The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rearview camera image was distorted. The vehicle was taken to the dealer and repaired under NHTSA campaign number: 22v082000 (back over prevention); however, the failure worsened. The contact stated that the rearview camera image was persistently blue while reversing. The local dealer was notified of the failure, but no assistance was provided. The contact later received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 89,000.

The contact owns a 2016 Ford Mustang. The contact stated that upon shifting the vehicle into reverse, the rearview camera displayed a distorted image and a blue screen, compromising the back-over prevention system. The message “camera not available” was displayed. The vehicle was taken to the dealer and was repaired. The contact stated that the dealer called back and informed the contact that the rearview camera failed to function as intended. The contact stated that the only the decklid wiring harness was replaced. The dealer refused to repair or replace the rearview camera. The manufacturer was not notified of the failure. The failure mileage was approximately 59,700.

The contact owns a 2016 Ford Mustang. The contact stated that while the vehicle was parked, the rearview camera became inoperable. The contact stated that the rearview camera image appeared blank. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.

The contact owns a 2018 Ford Mustang. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that occasionally the rearview camera displayed a black screen while the vehicle was in reverse(r). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the contact was unable to activate the heater while the screen was black. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2021 Ford Mustang. The contact stated that while reversing, the rearview camera image was distorted and black intermittently. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that rearview camera needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 25v315000(back over prevention); however, the VIN was not included in the recall. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 53,291.

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA campaign number: 22v082000 (back over prevention). The vehicle was dropped off at the dealer for service and remained at the dealer for two days. The contact was then informed that the mechanic in charge of servicing the recall was out sick; the dealer was uncertain if the recall repair had been serviced prior to the mechanic's absence. The contact chose to take possession of the vehicle, and the recall was removed from the vehicle. Recently, the contact stated that the trunk failed to open manually or with the key fob. The contact decided to tie a string to the emergency truck release, which was inserted through the back seat to open the trunk. The vehicle was taken to another dealer, where the contact was informed that the wiring to the trunk and backup camera were all connected. The contact was informed that the trunk failure could lead to a rear-view camera failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA hotline to report the failure. The failure mileage was 118,000.

The contact owns a 2015 Ford Mustang. The contact stated that while reversing, the back-over prevention camera screen independently turned off and on. In addition, the error message indicated to contact the dealer for assistance. The contact stated that the failure was persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the parts for the recall repair were not available. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.

The contact owns a 2017 Ford Mustang. The contact stated that while in reverse, the back over prevention system failed to display an image on the screen. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the decklid wiring harness. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 22v082000 (back over prevention); the VIN was included, but the vehicle had already been repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 30,000.

The contact owns a 2020 Ford Mustang. The contact stated that while in reverse(r), the back over prevention screen was blank. The vehicle was taken to a dealer where it was diagnosed and determined that the camera needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 79,900.

The contact owns a 2016 Ford Mustang. The contact stated that while shifted into reverse, the screen turned blue with a message that the back over prevention camera was unavailable. The failure was intermittent. The contact first received notification of NHTSA campaign number: 22v082000 (back over prevention). The vehicle was taken to the dealer, who inspected the vehicle and replaced the wiring harness clips in the rear of the vehicle. The contact received a second notification for NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was returned to the dealer, and it was determined that the camera did not need to be replaced. The vehicle was not repaired under NHTSA campaign number: 25v572000 (back over prevention); and the failure persisted. The manufacturer was made aware of the issue and referred the contact back to the dealer for assistance. The failure mileage was unknown.

The contact owns a 2020 Ford Mustang. The contact stated that while reversing, the vehicle became inoperable. The message “camera unavailable - contact dealer” was displayed. Prior to the message being displayed, the camera image was distorted. The contact associated the failure with NHTSA campaign number: 25v695000 (back over prevention). The vehicle was taken to the dealer for inspection. The camera was replaced; however, additional diagnostic testing was required. The vehicle was not repaired. The manufacturer was contacted, and a case was opened; however, no assistance was provided. The failure mileage was approximately 90,000.

The contact owns a 2018 Ford Mustang. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention). The contact stated that on several occasions while in reverse (r), the rear-view camera screen displayed a cloudy image. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 44,000.

The contact owns a 2015 Ford Mustang. The contact stated the back-over prevention camera had failed. The vehicle was taken to the dealer who informed the contact that due to their vehicle not having the failure at the time the VIN was attached to NHTSA campaign number: 22v082000 (back over prevention) the recall was considered closed and the vehicle was no longer able to receive the remedy. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 51,000.

The contact owns a 2017 Ford Mustang. The contact stated that after shifting into reverse(r), the back over prevention screen went blank. The contact stated that the vehicle had just been retrieved from a local dealer after the recall repair of NHTSA campaign number: 22v082000 (back over prevention) was completed. The vehicle was taken back to the same dealer, where it was diagnosed and determined that the wiring harness needed to be replaced; however, the contact had to pay to have the repair completed. The contact stated that the service adviser at the dealer informed him how to repair the wiring harness himself. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 25,000.

The contact owns a 2016 Ford Mustang. The contact stated that while attempting to park the vehicle, the contact became aware that the rearview camera was inoperable. There was no warning light illuminated. The contact stated that the rearview camera image was blank. The vehicle was taken to the dealer where it was diagnosed that the deck lid wiring harness had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the deck lid wiring harness failed again and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,433.

The contact owns a 2020 Ford Mustang. The contact stated that while in reverse(r), the back over prevention camera intermittently failed to operate as needed and was distorted or there was a blank image on the screen. Upon investigation, the contact discovered NHTSA campaign number: 20v575000 (visibility, back over prevention); and linked the failure to the recall. The vehicle was taken to a dealer and a diagnostic test was performed and the camera failure was confirmed. The dealer notified the contact that the vehicle was previously repaired under the recall. The manufacturer was made aware of the failure and the contact was provided a case number. The manufacturer advised the contact to call the NHTSA hotline to report the failure. The failure mileage was approximately 60,000.

The contact's husband owns a 2015 Ford Mustang. The contact while reversing, the rearview camera image was distorted and black. The contact stated that the failure had increased, causing the rearview camera to become inoperable. Additionally, the contact stated that the tailgate had failed to open while using the key fob, while pressing the tailgate release switch inside the cabin and the release button on the decklid. The vehicle was taken to the dealer, where it was diagnosed that the decklid wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA campaign number: 22v082000 (back over prevention) because the VIN was not included. The failure mileage was approximately 42,000.

The contact owns a 2020 Ford Mustang. The contact stated that while the vehicle was parked and occupied, while attempting to start the vehicle, the message "contact your dealer" was displayed on the screen. The contact stated that a dealer was contacted. The vehicle was taken to the dealer and was inspected, and the contact was informed that there was no failure found and provided the contact with the cost for a diagnostic test. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 20v575000 (visibility, back over prevention); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 17,000.

The contact owns a 2015 Ford Mustang. The contact stated that the back over prevention camera intermittently failed to operate as needed while the vehicle was shifted into reverse(r). The contact stated that the camera image either displayed a blank image or the camera displayed an inaccurate distance between objects. As a result, the contact stated that while reversing into the driveway at approximately 5 mph, the rearview camera displayed an inaccurate image and the distance between the vehicle and another vehicle parked in the driveway. As a result of the discrepancy, the contact struck the parked vehicle, which damaged the rear quarter panel of his vehicle but there was no damage to the other vehicle. Due to the low impact of the crash, the contact was not injured and an air bag did not deploy. There was no police report filed. The contact then received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was unknown.

The contact owns a 2015 Ford Mustang. The contact stated that the vehicle was repaired under an unidentified NHTSA campaign number; however, two days after the recall remedy was completed, the digital screen failed to display the rearview image as intended but instead displayed a connection error message. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the costs. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.

The contact owns a 2015 Ford Mustang. The contact stated that the local dealer had previously marked the recall of NHTSA campaign number: 22v082000 (back over prevention) as complete as no failure was found upon inspection of the vehicle. The contact stated that the trunk later failed to open, and the trunk emergency release mechanism was inoperable. The vehicle was taken to another dealer, where it was diagnosed that the deck lid wiring harness had failed, and the failure was related to NHTSA campaign number: 22v082000 (back over prevention). The dealer sent a diagnostic report to the manufacturer; however, the manufacturer declined to cover the repair. The manufacturer informed the dealer that another dealer had already marked the recall as complete upon inspection of the vehicle. The vehicle was not repaired. The failure mileage was approximately 15,600.