Body Problems of Ford Windstar - part 2

I was driving at around 30 mph, 2 cars in front slammed on brakes, I was approximately 1 1/2 car links back and hit the brakes. Abs failed, airbags failed, and slid into car in front of me. I was on a city street going straight.

See all problems of the 2001 Ford Windstar 🔎.

Ford had put the brackets on the rear axle. These failed. Rear axle cracked. Almost causing my family to crash into tree.

See all problems of the 2002 Ford Windstar 🔎.

Rear axel broke in half while driving down a flat road. Ford dealerships telling me it will take at least a month to fix. No talk of providing a rental vehicle. They were even saying they might or might not pay for fixing it. I called Ford customer service who said I would get a day car rental and if it takes longer than a day, the dealership needs to get a rental preapproved by Ford and pay for as long as it takes to repair. She said to call them that they were waiting to set things up. I called them, was transferred to 3 people and then a voicemail. Left message and no one called. I then called back and they said I would be transferred to head manager and again given a voice mail. I called the customer service again and explained all this. The guy answering was breathing on the line, would not say anything or respond after I had finished and put me thru to survey which I gave him all 1s. I called back and a case was opened. I need help. Please help.

See all problems of the 1998 Ford Windstar 🔎.

The contact owns a 2001 Ford Windstar. While driving 5 mph, the subframe completely fractured and fell apart without warning. The vehicle was towed to an independent mechanic (spielmann service center mn; 952-546-0508) where it was confirmed that Ford would not pay for the damage. The vehicle was towed to the dealer (luther north country Ford, located at 10401 woodcrest dr NW, coon rapids, mn 55433; (612) 424-7648) where it was diagnosed that the engine, transmission, and drive train needed to be replaced. The vehicle was not repaired. The manufacturer was contacted at 800-392-3673 and stated that only the subframe could be repaired for free, but the damage for the engine, transmission, and drive train would have to be paid for by the contact. A case number was not provided. The approximate failure mileage was 184,500.

The contact owns a 1999 Ford Windstar. While driving at various speeds, the contact heard an abnormal noise coming from the vehicle. The contact noticed that the subframe was detached from vehicle. The vehicle was taken to an independent mechanic who diagnosed that the front frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.

See all problems of the 1999 Ford Windstar 🔎.

Takata infiators;I Ford denying my request f VIN #2fmda584x1bc09440 I have an obvious crack (see photos) directly under the bracket a band-aid that Ford issued in an earlier recall on my rear axle with the sole purpose of this band-aid to prevent such cracking. Apparently my bracket part was deemed installed correctly, effectively causing a denial for a replacement part on my Windstar. Clearly this bracket failed and did not stop my rear axle from experiencing cracking! Ford clearly new exactly where this cracking would occur because the crack appears directly under the bracket installed to create a stronger part. The only thing holding this rear axle together is this bracket. This particular part in question is directly below the gas tank, should this crucial part experience failure while driving on a 70mph highway what would happen? also looking at my Windstar on a lift we noticed the center of the Windstar seems to be sagging (see photos) from what appears to be the under carriage breaking down from rust and corrosion, this appears to be causing extreme structure failure. I do reside in one of the stated salt belt states as being the state of iowa. What would the full criteria for this recall and buyback program on certain Windstar's in 2011 thru 2013 be? why was my Windstar limited excluded in this recall? I still have not been advised not to drive my Windstar by any current Ford representatives. However former Ford mechanics have advised me not to drive my Windstar, these same mechanics� are adamant my Windstar is unsafe! I have been attempting to fix the concerns that moffitts Ford in boone iowa wanted me to repair at the time of the axle inspection. Only having more concern brought to my attention about the axle. I wrote mr. Fields a letter 2/15/17 asking to overturn and allow repair kathleen colpoys 515-230-1430 po box 574 clinton IA, 52733.

When I was pulling out of a parking lot onto a busy highway I could smell rubber burnig and I heard and felt a big loud bang,. Then there was smoke all around van. It was the rear axle/ sub-frame fracture and yes there were recalls and work was done by Ford dealer thank god me and my children were not hurt or killed this was very scary. .

See all problems of the 2003 Ford Windstar 🔎.

The rear axle on my vehicle cracked and caused my tires to rub against my vehicle, damaging brand new tires. When bringing the vehicle to the shop, was told that a patch had previously been made on the vehicle, but it was done badly and did not hold. Ford would do nothing to right this and denied that there was a recall on the vehicle. I was driving to school while this occurred on city streets.

The contact owns a 2000 Ford Windstar. The contact received notification of a structure recall for the frame. The vehicle was taken to the dealer numerous times and the contact was informed that they would only inspect the frame. The dealer refused to replace the parts in compliance with the recall notification. The dealer stated that due to the condition of the vehicle, the frame and rear axle needed to be replaced. The manufacturer was notified of the failure and refused to provide a solution. The VIN, NHTSA campaign number, and failure mileage were not available.

See all problems of the 2000 Ford Windstar 🔎.

The contact owns a 2003 Ford Windstar. The contact stated that while operating the vehicle a clunking noise was present coming from under the vehicle. The vehicle was taken to an independent mechanic who discovered that the sub frame had cracked and separated due to rust and corrosion. The vehicle had previously been repaired under a related recall. The vehicle was not repaired. The failure mileage was 236,000.

Our engine cradle recently broke and needs to be replaced. We just found out this falls under recall number 15v608 (Ford recall # 15s27). We would like this to be resolved at little or no cost to us, but we are unsure how to start the process with a recall.

The contact owns a 2003 Ford Windstar. While attempting to turn into the driveway, the contact heard a clunking noise and a snap. The vehicle was diagnosed by an independent mechanic who stated that the subframe fractured and the tie rod snapped. The vehicle was not drivable. The manufacturer was not notified of the failure. The vehicle was not repaired. The VIN was invalid. The approximate failure mileage was 160,000.

Driving on hwy 49 driving approximately 40 mph when I lost control with my children in the car. Luckily we came to a stop off the hwy. I could see my tire was almost sideways and blown. My finance picked us up and said the axle had snapped and took a picture. It is Saturday and I'm without a car. I found out this was recalled. I just want to make sure Ford will fix the issue and in a timely manner since I have no other car.

The contact owns a 2000 Ford Windstar. While driving various speeds, the contact heard an abnormal noise coming from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the front subframe was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 158,793.

The contact owns a 2001 Ford Windstar. While a rack and pinion was being installed on the vehicle, the contact was informed by the service technician that the subframe was corroded. The vehicle was previously repaired per NHTSA campaign number: 11v030000 (structure), but the remedy failed to repair the vehicle. The contact mentioned that the previous repair was not adequate. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2001 Ford Windstar. The contact received notification of NHTSA campaign number: 15v608000 (structure). The vehicle was taken to the dealer who indicated that the brackets were installed properly, but failed to provide a correct diagnosis. The contact stated that the tire rubbed against the frame in the rear and fractured the rear driver's side bracket. The vehicle was parked at the contact's residence due to the failure. The dealer was notified of the failure. The manufacturer was notified. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 1999 Ford Windstar. The contact stated that the subframe of the vehicle was rusted. The vehicle was not diagnosed or repaired. The contact mentioned that the vehicle was previously serviced per an unknown recall related to the failure. The manufacturer was notified of the failure. The failure mileage was 87,900.

The contact owns a 2001 Ford Windstar. While operating the vehicle, a clunking noise was heard coming from the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the cradle mount fractured due to corrosion and rusting. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.

I just received NHTSA safety recall 15v-608. This is as least the third "urgent safety notice" on my vehicle for a rear axle problem (at this point I call this a clear defect). Ford has been able to avoid replacing the defective rear axle for years and allowed to install reinforcement brackets (a band-aid approach), even after admitting the reinforcement brackets may have been installed improperly as well. When I brought my vehicle for the last safety recall Ford made light of the issue and said the brackets "looked ok". Obviously from the new notice things are not "ok". I will have it checked again but I have little faith in Ford doing the right thing. Ford should be required to replace my rear axle at no cost, I shouldn't have to pay $300 to replace their defective parts. If this axle should crack and cause any damage or injury I guarantee legal action against anyone that I can hold responsible for this issue. Thank you.

Hoping they have a repair for the subframe passenger rear mine is badly rotted and afraid to drive it as it can cause a major accident or be possibly hazardous Ford please cure this.

The contact owns a 2002 Ford Windstar. The contact stated that the VIN was included in NHTSA campaign number: 11v030000 (structure). The vehicle was repaired; however, the vehicle failed the annual safety inspection. The safety inspector diagnosed that the subframe and bushings fractured. The vehicle was driven to a collision shop where it was diagnosed that the subframe was cracked. The vehicle was delivered to the dealer, but not diagnosed nor repaired. The approximate failure mileage was 170,000.

The contact owns a 2003 Ford Windstar. While driving various speeds, there was a noise underneath the vehicle. In addition, the steering wheel became loose and the contact had to steer the vehicle in excess to keep it in position. The vehicle was taken to an independent mechanic who diagnosed that the cradle fractured due to corrosion and the rack and pinion was protruding through the fractured site. The mechanic stated that the cradle needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 273,000.

Husband was going to work in early morning and had just slowed as he exited highway, went over first set of railroad tracks at speed limit, then the front end of van raised into the air about a foot then slammed down as he crossed the second set of tracks and he lost control. He had no brakes or steering and the van crashed into a curb before stopping. It narrowly missed going under a semi-truck. It took several hours to be towed to Ford dealer and missing an unpaid day of work, our insurance secured a rental car since Ford refused to do so. The 2002 Windstar had been previously repaired under the 2011 rear axle recall 10s13 and subframe 11s16 passed inspection at that time, but both appeared to have failed in this instance. This failure caused over $3000 in collateral damage to the steering and exhaust systems that Ford says will be our financial responsibility if it can even be fixed due to many parts no longer being produced. Those would need to be found through salvage or aftermarket sources. They have only offered to repair the failed subframe issue and possibly the recalled rear axle. We recently learned after this accident that there was a recall 15s27 on the prior axle recall repair for incorrectly installed brackets. We received no notification of this recall from late 2015 to have the axle fixed properly. Ford has offered to buy back the van for $1339, which appears to be substantially less than what was offered for buy backs in 2011 when the initial recall was done. Our van also had about 40,000 fewer miles on it than vans of the same age and make, based on an average of 15,000 miles a year. We have owned this van since 2002 and been at our same address for 10 years, so our lack of notification about this latest recall is unacceptable. Ford appears negligent both in dealing with a dangerous structural issue and notifying owners of recalls to fix it.

The contact owns a 2003 Ford Windstar. The contact stated that while in park, the steering wheel seized. As a result, the contact was unable to steer the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the engine cradle had corroded and needed to be replaced. The mechanic also stated that the cradle was previously glued. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 121,000.

The contact owns a 2001 Ford Windstar. While driving approximately 30 mph, the front end frame fractured and disengaged from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the shock absorber, front end spring, and frame were fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

The contact owns a 2000 Ford Windstar. While driving various speeds, a knocking sound emitted from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the subframe was corroded. The vehicle was not repaired. The contact stated that the vehicle was not included in NHTSA campaign number: 11v030000 (structure). The manufacturer was not notified. The approximate failure mileage was 132,000.

The rear axle on our 2003 Ford Windstar cracked while my daughter was driving it. Thank goodness it did not result in an accident and she was able to pull into a nearby lot. We purchased this vehicle new and it has been rusting from the inside out and now the axle. We did have the recall "brackets" placed on the vehicle, however, it appears they did not work! Ford needs to take care of this issue with its customers and needs to understand a vehicle purchase is a difficult expense for most individuals. Not only do most of us expect the vehicle to last, but we do not expect to be in danger because of negligence and cost-cutting measures that save them money, while screwing the consumer financially. This is completely unacceptable and I can only hope for the sake of all the consumers that have been affected by this negligence, there is serious consideration given to the litigation of this issue on behalf of hard-working people.

The contact owns a 2003 Ford Windstar. The vehicle was taken to a mechanic for a routine inspection and it was noticed that the rear axle had extensive rust and corrosion. The part needed to be replaced. The VIN was not included in NHTSA campaign numbers: 15v608000 (suspension), 12v195000 (suspension), 12v194000 (suspension), and 10v385000 (suspension). The manufacturer was notified of the failure and provided no solution. The failure mileage was not available.

The contact owns a 1999 Ford Windstar. The contact stated that after the vehicle was serviced under NHTSA campaign number: 12v194000 (suspension), a year later the contact noticed holes were in the sub frame. The vehicle was taken to an independent mechanic where it was diagnosed that the front sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,000.

The contact owns a 2002 Ford Windstar. The contact stated that while at an inspection location, the mechanic diagnosed that the front passenger's side sub frame had fractured due to corrosion and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vehicle was previously repaired under NHTSA campaign number: 11v030000 (structure). The failure mileage was 40,000.

The contact owns a 1999 Ford Windstar. After taking the vehicle to the dealer, the technician diagnosed that the front driver side subframe was severely corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 143,000.

The contact owns a 2000 Ford Windstar. The contact stated that while driving at 10 mph, the engine and the transmission failed. The contact stated that the vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle was extremely corroded from the front of the vehicle to the rear, which caused the engine and transmission to separate from the sub frame of the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 200,000.

My van has cracked rear and front axles and a broken sub frame. I was told by service manager steve gochenour ( when I dropped off the van) at the shawnee mission Ford dealership in kansas, that these repairs, as well as any damaged caused by these defaults are fully covered under a Ford recall, and would cost me nothing. They then called me a week later and said I had to pay them $300 for the rear axle. I would like your assistance in getting my $300 refunded from Ford.

The contact owns a 2002 Ford Windstar. The contact stated that while driving at 20 mph, the steering wheel became difficult to maneuver. The vehicle had a front end alignment and other repairs performed but the failure recurred. The vehicle was taken to a dealer where it was diagnosed that the sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 120,000.

The contact owns a 1998 Ford Windstar. While driving approximately 5 mph, the contact heard an unusual noise underneath the vehicle. The contact pulled to the side of the road, looked under the vehicle, and noticed that the front passenger side was completely rusted. The vehicle was taken to an independent mechanic who confirmed the excessive rust and advised the contact not to drive the vehicle until it was repaired. The contact was unable to find a used part. The manufacturer was made aware of the failure, but did not provide any assistance. There was no recall for the failure. The vehicle was not repaired. The failure mileage was 160,376.