Underbody Shield Problems of Ford Windstar - part 2

2003 Ford Windstar minivan. Consumer expresses discontent in regards to vehicle recall and unsafe to drive the consumer stated the vehicle was recalled. It was then determined the vehicle could not be repaired and was not safe to drive. The consumer was offered a settlement amount of $6,675. He statement the settlement offer was not adequate.

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The contact owns a 2001 Ford Windstar. The contact heard a banging noise coming from the front subframe on the vehicle and it began to shake between 50 and 55 mph. The dealer confirmed that the subframe was covered with rust. The manufacturer advised the contact that his vehicle was not included in recall number: 11v030000 (structure: frame and members:underbody shields) and offered no other assistance. No repairs were performed. The current mileage was 99,000. The failure mileage was 98,000. Updated 05/26/11 the dealer placed two brackets on the front frame. However, they stated the repair can fail at anytime. Updated 05/31/11.

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2000 Ford Windstar. Consumer express discontent regarding vehicle safety and recall repairs the consumer stated she received a recall in the mail. She made an appointment to take the vehicle to the dealer for an inspection. The consumer waited 1. 5 hours for the inspection to be completed and then she was advised the vehicle had passed inspection. However, the dealer stated there was a rusted area on the top portion of an arm that concerned them. The dealer stated they e-mailed photos to Ford and would contact her about fixing the problem. Hours later, the consumers husband received a call from the dealer and they told him that Ford stated the vehicle was not safe to drive and they willing to buy the vehicle back at an offer of $5,678. The consumer agreed to Fords terms.

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Letter from congressman dent on behalf of constituent regarding an issue involving recalls on his vehicles; please contact him or his assistant melanie whiteleater at 610-861-9734, if there are any questions or problems with this request 1999 Ford Windstar. Upon inspection of the vehicle, it was determined the vehicle was not safe to drive. The consumer was offered a buy out, but declined and requested to have the vehicle repaired under the recall. Two hours later, the consumer received a call from the dealer stating Ford concluded the vehicle was not repairable and the consumer needed to come and retrieve the vehicle.

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The contact owns a 2002 Ford Windstar. The contact stated that the vehicle was inspected under NHTSA campaign id number: 11v030000 (structure: frame and members: underbody shields) and the contact was advised that there was no sign of corrosion of the sub frame and members however, the engine motor mount was found to be severely corroded and cracked. The dealer was unable to guarantee that the recall repair would be effective to the failure. The manufacturer was then contacted and advised that because the recall did not include the engine mount, they would not assist. The failure mileage was 84,526 and the current mileage was 86,000.

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The contact owns a 1998 Ford Windstar. The contact stated that there was significant rust within the front subframe area. The authorized dealer was notified and they informed the contact that there was no recall related to the defect for his vehicle, although there was a recall on the 1999-2003 model years under NHTSA campaign id number 11v030000 (structure: frame and members:underbody shields). The vehicle had not been diagnosed or repaired. The failure mileage was approximately 165,000. Updated 03/02/11 updated 03/08/11.

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The contact owns a 2003 Ford Windstar. The contact stated that after receiving a recall notice in regards to NHTSA campaign id number 11v030000(structure: frame and members:underbody shields) and 10v385000(suspension:rear:axle:non-powered axle assembly). She took her vehicle into the dealer November of 2010 for both recalls and the parts were not available to perform the recall repairs. The manufacturer was contacted and offered no assistance. There are no failures at this time.

The contact owns a 2001 Ford Windstar. The contact stated that while driving approximately 10 mph, the front passenger side tire detached from the vehicle. The vehicle was towed to an independent mechanic who informed the contact that she would need to replace the sub frame and cradle assembly due to rusting. The vehicle was repaired. The failure mileage was approximately 85,958. Updated 03/02/11 updated 04/28/11.

The contact owns a 2001 Ford Windstar. While the dealer inspected the rear axle for recall 10v385000 suspension: rear: axle: non-powered axle assembly they also located a failure at the front h frame which was corroded and separated. The manufacturer stated that the failure wasn't recalled, but if a recall was issued in the future he could be reimbursed for the repair. The vehicle wasn't repaired. The failure and current mileages were 114,000 miles. The ac compressor leaked water onto the frame and caused it to rot. Updated evoq 11/12/jb updated 01/20/11 updated 04/13/11.

The contact owns a 2002 Ford Windstar. The contact was driving approximately 20 mph when she heard an abnormal pop and the vehicle began to steer improbably. The vehicle was towed to an authorized dealer where the dealer replaced the front sub frame due to severe rust. The contact stated that the sub frame was fractured in two. The failure mileage was 140,445 and the current mileage was 145,000. Updated 01/12/lj updated 04/19/11.

The contact owns a 2000 Ford Windstar. The contact stated that the rear passenger side engine mount broke. The front of the vehicle was covered with rust around the passenger side engine and wheel mounts. The driver side was completely corroded. The failure mileage was 136000 and the current mileage was 144000. Updated 02/17/lj the consumer stated the subframe on the rear passenger side mount had severe corrosion. Updated 04/27/11.

Vehicle was purchased in November 2009. I first began having problems with the abs/brake light coming on, in February 2010. The next incident was the power windows on drivers side and back window would not role down. The next incident was the heater wont work. A recall and repair was done on the rear subframe 11s16 in April of 2010. Vehicle repair was not complete now taking in for front under carriage repair on wed 21,2012.

Frame rust.

The subframe on the right front side is cracked and appears to have rusted through. We were noticing a clunk sound when turning and stopping so I pulled the wheel to check and noticed the crack right away. It could cause the trans and engine to shift and could possibly cause an accident as the subframe is cracked all the way through. We never hit anything while driving so this is very unusual.

I recently noticed that my steering wheel had aligned itself to the left, and the van would not center itself well, while on the road. I took the van to raj auto center at somerset,NJ. After checking the van the auto center said that there was a serious safety issue because the vans k-frame had rotted out and could have potentially endangered the driver and passengers because the engine and transmission could have dis-associated anytime from the frame. He added that he has not seen the k-frame rotting in 20 years of his experience.

On January 10,2006 my wife catherine was leaving work that evening. When she started to drive she heard sum noises from underneath her car. It is a Ford Windstar van 1999 70,000 miles VIN 2fmza5148xba98671. We are the original owners. She noticed her steering wheel had to be turned down to 6 o'clock to keep her wheels straight. She thought it was the power steering. When she got it to car-x in westmont,IL they told her it was the cross member frame. This helps supports the transmission. The cross member had rusted away on one side and on the other side showed a crack where the other bushing hole was at. We could not go to Ford dealer because of the cost factor. It has been fixed and seems to be driving just fine. I did contact Ford on January 23 and we did not get any restitution for our cost. But we also wanted Ford to investigate the possible hazard. If my wife was driving on the highway when this item borke she would had been killed. Even the mechanic thought the metal frame seemed to show metal fatigue. I still have the part that was replaced for examination. I also took pictures if you are interested. I am very concerned. Thank you.

Consumer arm was pinched while she was resting it on the window ledge of the vehicle. This problem would occur while in the passenger seat. When the lock snapped down, the consumer's arm would be badly pinched.

After entering our driveway, the connecting piece between the rear wheels broke causing damage to the tires. With only 52,000 miles this should not be happening. If this were to occur out on the highway, major injuries and possible deaths could result. *akeveryone, please inspect your 1999 Windstar.

In the front of the car under my feet as I drive, every once in a while I hear a loud metal noise and I can feel the vibration. It's hard to explain the noise but it sounds most like a low sounding pop. It generally happens when I'm turning or going over a bump. I have been told by the dealer that the bolts on the sub frame were loose and had to be tourist. They have had to do this twice now and my car currently has 35,000 miles on it. I first noticed the noise in January of 2003 and my car probably had about 16,000 miles on it then.

Recall 01f090000 was done in April 2002. Shields were installed within 1/8 inch of tire, new tires will rub on the shields. Consumer stated that the gas filler hoses are exposed to flying stones from the wheels after 98 Fords added a shield to cover their hose.