GMC Envoy owners have reported 15 problems related to hatchback/liftgate (under the structure category). The most recently reported issues are listed below.
The contact owns a 2007 GMC Envoy. While the vehicle was parked, the rear hatch door closed on its own. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 75,000.
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The contact owns a 2004 GMC Envoy xuv. While attempting to utilize the liftgate, it failed to operate. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
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I was dropping my boat off at the local storage yard where I keep it. I opened the rear hatch of my Envoy to get a bucket out of the inside where I keep the boat's accessories. . The hatch was open for approximately 2 minutes when it exploded and rained glass all over me and into my right eye. It sounded like a shotgun went off, but I was the only person around. Approximately one year earlier, the chmsl plastic flew off on the highway almost hitting another car that swerved to avoid it behind me. This is a common problem as I have come to find out and gm has redesigned the back door . Mine sits in the driveway and I am not about to spend 700 on glass so it can happen again and possibly hurt someone else.
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At approximately 8 am Friday January 27th I opened the back hatch of my GMC Envoy. Approximately 4-6 inches pulling it down to shut it the entire window shattered all over me, the ground and inside my car. I called my insurance, paid the deductible to have it replaced, it was fixed and then today January 28th, one day after having it replaced I was closing the door again and at approximately the same point in closing it completely shattered again. This is twice in two days. I was told the first time it probably had to do with the weather but the weather was warmer today than yesterday and several forums have shown this problem occurring in all weather conditions. This seems to be a vehicle issue vs a weather issue.
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I own a 2006 GMC Envoy and my daughter had gone out to get something out of the back. She closed the hatch and was standing there talking to my brother-in-law and the next thing you know, the whole back exploded out! it was horrifying. It sounded like a bomb going off! my daughter was shattered with glass but fortunately was not injured.
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The rear hatchback glass shattered on my 2002 Envoy xl for no apparent reason. The car was parked. This is the second time since owning this vehicle that we have had an issue with the hatchback glass. The first incident was in aprox. 2003 when the glass came loose from the hinges and dropped. It was replaced free of charge from the gm warranty.
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The contact owns a 2007 GMC Envoy. The fuel gauges on the instrument control panel inaccurately displays the amount of fuel present in the fuel tank. The vehicle was taken to the dealer for inspection. The technician stated this was a common failure for her model type. He then added that the failure was not covered under warranty, so she was ineligible for a free remedy. The current and failure mileages were 39,200. Updated 3/8/10 the consumer also stated that the rear hatch was inoperative and when it rained the windows would get stuck. Updated 05/13/10.
My wife was in the process of closing the rear hatch on our 2003 Envoy xl (80,000 miles) after removing some articles from the back. She had moved the door about 1-2 inches downward using the molded handle on the bottom of the lift gate to close the door when the rear glass shattered over her head. Luckily she was not injured but was covered in safety glass. The glass was not damaged yesterday when I drove the vehicle and unloaded suitcases from the rear. Ambient temperature was about 70 degrees. I did notice that the rear brake light assembly is now angled upwards in the 'gate raised' position, even after closing the hatch. Also noticed the top, right side rubber grommet on the stamped bracket attaching the glass is very worn, allowing significant movement. I plan on taking the vehicle to a dealer to determine root cause if possible and will have the glass and all touch points replaced if possible. I have no confidence that this will not happen again if there is a design interference issue with the glass and the surrounding components that happens over time. There appear to be numerous cases on the automotive forums website regarding Envoy xl rear hatch glass shattering for no apparent reason (some multiple occurrences). I am surprised more complaints have not been registered to NHTSA officially (only found one-10081011). It is only a matter of time before someone is seriously hurt. I have been a brake engineer for 10+ years and take safety very seriously.
Opening the hatch on my 2005 Envoy xls approx 1 time per day caused the pistons and the ballasts to go bad. The vehicle has had continual problems with the back door handles and interior mechanisms for the past 3 years, with repeated trips to the dealer to fix the problem. Still not fixed.
The contact owns a 2003 GMC Envoy xl. The contact stated that the liftgate window detached from the vehicle. The glue failed that held the window to the liftgate. The dealer sated that the vehicle was included in recall campaign number 05v494000 (latches/locks/linkages:doors:latch). The purchase date was unknown. The current mileage was 66,824 and failure mileage was 66,780.
I purchase a 2002 GMC Envoy 06/05 ,and about 1 month ago I heard a loud noise when I went to open my tail hatch after noticing my passenger side brake light was out. I talk to the dealer about this and was told by the body shop manager that the flap over the hatch was suppose to look like that there is a very noticeable gap,he then said that it probably had been fixed before. And during a later conversation with him he said that it was natural wear and tear. I am the owner and only driver of my truck, and I probably wouldn't have open the back hatch if I hadn't notice the brake light out which I found out is under a recall. My conversations with the dealer and also GMC have lead to no where. I took the truck to an outside repair shop who look at the hatch and also said that it had been repair before and to try to work with GMC and the dealer with getting it fixed.
When driving the back hatch makes a popping noise and rear hatch opens.
The contact owns a 2004 GMC Envoy. The contact stated that the rear hatch opens by itself without warning. On June 3, 2008 the contact had the rear end gate controller, the lower end gate hatch accelerator and the left upper hatch accelerator repaired, and the failure had returned. The dealer stated that the parts had broken again. The contact feels this is a safety issue because items fall out of the vehicle on the highway when the hatch opens. The failure mileage 50 and the failure 72000.
The consumer took the vehicle in for the instrument panel not working. The odometer did not show a reading. The side mirrors moved on their own. The radio was inoperative, there were problem with on star, the a/c freon was going into the vehicles interior, fuel leaked from the tank and had run down the left side of the vehicle/door, the bell light and message warned low fuel when the tank was at it's capacity, the liftgate would not latch.
While driving at any speed on flat surface and with no warning, hatchback window will open. Consumer will have to pull over to close the window. Dealer notified. There is a popping sound heard when the window opens on it's own similar to the same noise heard when actually pushing the button for the window to open.
Problem Category | Number of Problems |
---|---|
Body problems | |
Structure problems | |
Door problems | |
Hatchback/liftgate problems | |
Tailgate Hinge problems | |
Tailgate problems | |
Hatchback/liftgate Support Device problems | |
Hatchback/liftgate Hinge problems | |
Door Hinge problems | |
Underbody Shield problems |