Carrier/rack Problems of GMC Sierra - part 1

GMC Sierra owners have reported 74 problems related to carrier/rack (under the equipment category). The most recently reported issues are listed below.

1 Carrier/rack problem of the 2013 GMC Sierra

Failure Date: 02/11/2021

Cracked dashboard.

See all problems of the 2013 GMC Sierra 🔎.

2 Carrier/rack problem of the 2011 GMC Sierra

Failure Date: 01/19/2021

I have a issue with my dashboard cracking along the airbag module door. I believe if I was or involved in a accident and the air bags are deployed the pieces of dash can become fragments and cause excessive injury and also could deflate the airbags upon expansion. Causing more injury than deem necessary.

See all problems of the 2011 GMC Sierra 🔎.

3 Carrier/rack problem of the 2011 GMC Sierra

Failure Date: 12/22/2020

Dashboard cracked at corner of passenger airbag. December 22, 2020. The vehicle was in the garage. I noticed it as soon as I got in to drive it.

4 Carrier/rack problem of the 2007 GMC Sierra

Failure Date: 07/19/2020

Upper dashboard cracked in two places one around air bag another on top of steering column truck is always cover either by window shades or full truck cover while parked in driveway. If dash is cracked what will happen when air bag diploids will it break up and send broken pieces of plastic flying causing more injury.

See all problems of the 2007 GMC Sierra 🔎.

5 Carrier/rack problem of the 2011 GMC Sierra

Failure Date: 04/11/2020

The right side dah panel is cracked at the top left corner of the passenger air bag. .

6 Carrier/rack problem of the 2013 GMC Sierra

Failure Date: 04/09/2019

The dashboard is cracking over multiple places - including the instrument cluster and by the passenger airbag - I am concerned that this will potentially cause splintered pieces of plastic to be shot into the cabin during a crash - the part over the instrument cluster is already starting to splinter. A quick internet search has found multiple complaints about this issue - so it must be a manufacturer defect.

7 Carrier/rack problem of the 2011 GMC Sierra

Failure Date: 09/26/2018

The dashboard in my 2011 GMC Sierra denali 1500 has multiple cracks in the dashboard, they have appeared significantly within in the last year and gotten much larger to the point where a "hole" has opened up due to a piece of the dashboard breaking loose and falling inside of the dash console. The cracks and loose debris have caused me concern because if the airbags were to deploy during a motor vehicle accident the occupants of the vehicle would be subjected to flying debris/ shrapnel from the dashboard. I contacted my local dealership and they stated that it is an aesthetic issue which would not be covered under any kind of warranty. This is a known issue with its own facebook page and plenty of documented cases online. Gm has acknowledged there was a problem and has offered to replace some dash boards on a case by case basis at a reduced cost. However, this still seems to be unacceptable due to the fact that personal injury including and up to loss of life could be a result of this defect.

8 Carrier/rack problem of the 2010 GMC Sierra

Failure Date: 05/01/2018

Dash cracking at pass airbag ( safety issues ) and numerous cracks on instrument cluster portion of dash. . . Multiple exact problems and a lawsuit dated Jan 2018. Gm needs to replace all these dashboards.

See all problems of the 2010 GMC Sierra 🔎.

9 Carrier/rack problem of the 2014 GMC Sierra

Failure Date: 03/11/2018

Dash cracked at less than 26000 miles 4 years old.

See all problems of the 2014 GMC Sierra 🔎.

10 Carrier/rack problem of the 2013 GMC Sierra

Failure Date: 10/20/2017

Dashboard is cracked on passenger side at left corner of airbag. I have seen this has been an ongoing problem with gm makes and models. Even though this truck has only 32,000 miles on it presently it is out of warranty. This should not happen at 32,000 miles for any reason.

11 Carrier/rack problem of the 2008 GMC Sierra

Failure Date: 08/01/2017

Major dash cracks.

See all problems of the 2008 GMC Sierra 🔎.

12 Carrier/rack problem of the 2011 GMC Sierra

Failure Date: 06/13/2017

Dahsboard is cracking all over.

13 Carrier/rack problem of the 2011 GMC Sierra

Failure Date: 03/01/2017

Dashboard cracked. Replaced once under warranty and it cracked again. Now vehicle out of warranty and dealership won't help.

14 Carrier/rack problem of the 2011 GMC Sierra

Failure Date: 02/17/2017

The dash cracked near the passenger side airbag. The dealership said they know all about this and said it is safe to drive. Fearing plastic pieces flying in the event of an airbag deployment, I paid to have the dash replaced. Later, I drove into a pothole at a very low rate of speed. The second dash cracked in the same spot. The dealer says it is my fault and that there are no safety concerns. Gm is aware of this and is unwilling to pay for a new dash. They are jeopardizing the lives of my passengers so that they do not lose profits. This is a recurring problem that should be repaired by gm so that lives are not unnecessary lost.

15 Carrier/rack problem of the 2012 GMC Sierra

Failure Date: 01/15/2017

The dashboard in our vehicle is cracking and getting worse in two locations on the dash. On the passenger side and also on the drivers side. Beginning to go into the airbag area.

See all problems of the 2012 GMC Sierra 🔎.

16 Carrier/rack problem of the 2013 GMC Sierra

Failure Date: 01/05/2017

I have a 2013 GMC Sierra denali. The dashboard by the passenger airbag plate began to crack about 7 months ago and the crack is growing quickly. There are thousands of general motors vehicles doing this and they will not recall it. It can cost around $1,000 to have it fixed. I am worried the crack will continue to grow and if the airbag ever deploys the dashboard will bust into many pieces and cause serious injuries. This is some bull crap that there are so many vehicles from 2007-2013 that are doing this and nothing is being done. Make them fix this.

17 Carrier/rack problem of the 2011 GMC Sierra

Failure Date: 11/25/2016

Dashboard is cracked in multiple spots. Paint seems really thin. Original paint never been abused. As for dashboard I guess its a common thing right by the air bag and driver side. Scary to think about a collision and shards of plastic flying toward your face.

18 Carrier/rack problem of the 2012 GMC Sierra

Failure Date: 06/14/2016

The dash board is crack I replaced 2 times and the replacements also cracks the parts is $1200 plus $1200 labor.

19 Carrier/rack problem of the 2007 GMC Sierra

Failure Date: 03/30/2016

Dash has cracked at the corner of passenger airbag and above instrument cluster.

20 Carrier/rack problem of the 2013 GMC Sierra

Failure Date: 03/23/2016

I have a 2013 Sierra denali hd. I am very ocd with this vehicle as to I only drive it on week-ends, etc. Truck is stored in climate controlled garage. Just turned over 42k miles. I have a professional detailing service detail this truck. I picked up my truck today and was told that they found a crack in the dash located behind the instrument cluster. Only 6k miles out of warranty. How convenient for gm. I plan on talking to dealer that services my truck tomorrow and get their input.

21 Carrier/rack problem of the 2011 GMC Sierra

Failure Date: 03/21/2016

Dash cracked on passenger side starting at air bag top left corner and center bracket broke this is a safety concern along with the air bag inflators gm needs to fix this issue one day I got off work opened my door I got in shut the door and crack this is stupid there needs to be some kind of improvement design to many people are having this issue.

22 Carrier/rack problem of the 2011 GMC Sierra

Failure Date: 03/01/2016

Dash board crack at corner of passenger side air bag and 2 more cracks at drivers side instrument panel. Concern that the crack at air bag could be a safety concern if ever deployed.

23 Carrier/rack problem of the 2011 GMC Sierra

Failure Date: 02/01/2016

Recently the dashboard has started to crack in multiple locations, most notably a crack around passenger airbag.

24 Carrier/rack problem of the 2010 GMC Sierra

Failure Date: 01/28/2016

Cracked dash between passenger air bag and defroster, created a rattle service manger at gay GMC said they all crack $800 but they would replace for $400 I have extended coverage $100 deductible GMC has a big problem of product defect not from wear. I want it replaced at no cost.

25 Carrier/rack problem of the 2008 GMC Sierra

Failure Date: 01/23/2016

Dashboard is cracking, part of this is around the airbag and I think it could be dangerous if the already defective air deploys it could send shards of broken dashboard into my or a passengers face, this is common in 2007-present trucks made by gm, they are aware of the problem but do not do anything about it even admitting a bad design.

26 Carrier/rack problem of the 2010 GMC Sierra

Failure Date: 01/05/2016

The dashboard of 2010 GMC Sierra denali is cracking around the passenger air bag, and above the instrument cluster. The reason behind this is unknown to me. I rarely drive my truck, and have not been in any collisions. The cracks continue to grow due to the stress on the dash while driving (I. E. The separated pieces move up and down due depending the road conditions).

27 Carrier/rack problem of the 2012 GMC Sierra

Failure Date: 01/04/2016

Dashboard cracking above instrument panel.

28 Carrier/rack problem of the 2011 GMC Sierra

Failure Date: 01/01/2016

My dash has two cracks that have developed one is at the top of the air bag and may splinter or break apart when air bag is deployed.

29 Carrier/rack problem of the 2013 GMC Sierra

Failure Date: 12/22/2015

"takata recall". Cracked dash stationary.

30 Carrier/rack problem of the 2012 GMC Sierra

Failure Date: 11/26/2015

Dashboard is cracked near the passenger side airbag close to the windshield. Vehicle has never been in an accident or had the airbags deployed. Crack occurred just before 50,000 miles.

31 Carrier/rack problem of the 2011 GMC Sierra

Failure Date: 11/18/2015

My dash cracked in 4 places from the passenger airbag, speaker, along window line attachment and up the drivers side instrument panel. I was just turning a corner from one street to the next and I heard a loud sound. I thought something hit my window but it was my dash its self and the more I drove and turned the more it cracked. It is almost to the point the entire piece can just be pulled out in one piece. I have pictures but I'm not sure how to upload them unless I send them to an e-mail address or phone number. I have saved them to my phone. I was on a city street when this happened. There were no bumps and the road was flat. Gm wants me to pay $356. 40 to have this fixed which is 40% of the cost per them. I have all the e-malls from GMC, pictures and the order from the dealer for cost of repair on file for the future. I feel they should be responsible for this due to the safety hazard it causes. I'm afraid to drive my truck due to airbag failure and flying debris.

32 Carrier/rack problem of the 2011 GMC Sierra

Failure Date: 11/15/2015

My dashboard is cracking real bad.

33 Carrier/rack problem of the 2011 GMC Sierra

Failure Date: 10/15/2015

My 2011 GMC Sierra's dash board is craking in multiple places. One of the cracks is next to the passenger side airbag which is a safety issue. I also have 2 door handles that are loose and about to come off the truck.

34 Carrier/rack problem of the 2011 GMC Sierra

Failure Date: 10/09/2015

Dashboard cracked at passenger air bag and at instrument cluster broken plastic pieces will become shrapnel during an accident and air bag inflation.

35 Carrier/rack problem of the 2010 GMC Sierra

Failure Date: 10/02/2015

Dash cracked from corner of near airbag on passenger side. No impact or anything to cause crack.



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