Steering Rack And Pinion problems of the 2014 GMC Sierra 1500

Tl- the contact owns a 2014 GMC sierra. The contact stated that while driving at 5 mph, the vehicle abruptly jerked to the left as the rack and pinion came apart without warning. Due to the failure, the contact hit a pole head on. The air bags did not deploy upon impact due to low impact. The contact was treated at a local hospital for injuries to his right shoulder and right forearm. A police report was not filed. The contact called the manufacturer, however the contact had been unable to reach anyone for assistance. Chevrolet of wasilla(3700 e parks hwy, wasilla, ak 99654) was also contact and a service manager informed him the failure was caused to due a non tire rotation. The vehicle had been repaired since the accident. The failure mileage was 82,000. Jo.

While traveling to denver colorado, my power steering shut off at random on the interstate. I pulled over and turned my vehicle off, and it came back on. A few days later while driving in the snow, it went out permanently and I was stranded until a tow truck arrived. It took 3 days to get my truck fixed, and the whole steering system, rack and pinion, had to be replaced. It cost me over $2,500 to fix and get back home safely. I was traveling on a straight road at 75mph on I-70 west when the steering went out the first time. The second time, I was making a left turn and it went out and nearly caused a wreck.

Vehicle has 39000 miles and rack and pinion bushings's are completely out.

Vehicle was in motion driving down the highway when complete power steering failure occurred. It was raining at the time, and this took place approximately 30 seconds after driving through a shallow puddle in my lane with the driver side tires. Vehicle was immediately very difficult to steer, even at highway speed. I am a fit male with strong arms and it was almost more steering resistance than I could manage. Had this occurred while turning, I doubt I would have been able to control the direction of the vehicle. Even while driving in a straight line, if this had happened to a person with very much less upper body strength, they would have been in real trouble, as they would be unable to steer the vehicle safely off of the roadway. The shop diagnosed the problem as being a failed electric powered rack and pinion (steering gear). They said that this was not related to the previously issued recall on the power steering, and that it required replacement of the apparently shorted out steering gear.

When driving the truck after extended periods of time (I. E. 1 hour or more) the vehicle will flash a stabilitrak warning and then power the vehicle off. This happened while my son, girlfriend and I were on a trip to florida driving 70 mph down the interstate. I took to a dealer and they informed me that the battery cables were loose. 4,000 miles the truck has done this episode again and the dealer now tells me that I need to replace the electronic rack and pinion on a truck with 65k miles with a cost of over $3k. There are numerous examples of this happening with trucks just like mine and gm isn't responsible? hard to fathom that in the 5 vehicles I have owned, not once have I had to replace a rack and pinion and the newest vehicle that I have every owned has this issue.

When turning to left, you hear a "thud" in the steering rack and pinion. "thud" occurs either moving or stationary. Occurs during street/highway driving. Have not been off road with vehicle, so no information about occurance when off road.

Steering gear had loud "thud". Had to replace entire rack/pinion and steering gear. Malfunction occurs when moving and at rest when turning left. Vehicle has never been off highway.