Air Bag Not Deploy Problems of GMC Terrain - part 1

While traveling approximately 45-50 miles per hour on a two-lane country road, a deer struck my vehicle. The front grille, radiator, and fiberglass were damaged. A strong burning smell became apparent and a �service airbag� warning message appeared, but the airbag did not deploy.

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Purchased GMC 2017 Terrain 1 month ago today. The first week I had it the engine kept stalling while idling. I took it to the dealership for them to fix. I got it back and it seemed to run hard. 3 days later I found that not one but both key fobs would not work. The battery is brand new. When I spoke to service man at dealership, he stated that one fob was faulty and they would order a new one. I haven't heard back from them. . . Today I got into a front end collision where the air bags did not deploy causing me injury. Only after the fact did the alarm sound and dash message came on stating service airbag. The four way lights would not stay on and the interior lights would not turn off. And there was a smell of something burning. . No return call from GMC.

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Tl- the contact owns a 2012 GMC Terrain. The contact stated while driving 35 mph, when 2 vehicles in front of him crashed. The contact stated he depressed the brake pedal but the vehicle failed to stop and rear ended the vehicle in front of his. Air bags did not deploy. The contact sustained a fractured sternum due to the seat belt and was taken to the hospital and stayed over night. A police report was filed. The vehicle was not drivable. The vehicle was towed to impound lot. The vehicle had not been diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was approximately 136,000. Dp.

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The seat belt alarm was going off in the front passenger so brought to dealership and was told the airbag sensor went bad and needed to be replaced. Quoted $900 to repair and not covered under warranty. If the seat belt was bad, that would be covered but not the airbag? I feel this is a safety recall and should be covered. If the airbag did not deploy in an accident, that would be a lawsuit.

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Tl- the contact owns a 2015 GMC Terrain. The contact stated that while the wife was driving approximately 45 mph the vehicle suddenly crashed to a second vehicle causing severe front end damage to the vehicle. During the crash the air bags did not deploy although the dashboard message had indicated that the airbags did deployed. The driver sustained a bruised chest which did not require medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer was not notified of the failure. The failure mileage was 53,000. Jft.

Tl- the contact owns a 2017 GMC ter the dealer was not notified rain. The contact stated while coming to a complete stop the vehicle was unexpectedly rear ended and forced the vehicle to slide foward unto the highway and the impact caused the airbags to not properly deploy with the service airbags light illuminated. The vehicle was taken to a independant shop where the vehicle is being repaired. The contact sustained injuries and a police report was taken. The dealer was not notified and the manufacturer was not made aware of this failure. The failure mileage was 53,000 tp.

I was making a left turn during a green light my car was in motion. A white van was speeding towards me from the drivers side going straight at me at high speed with a red light. They hit the front drivers end of my car which made my car spin out. The airbags did not deploy. The whole front end of my car was ruined.

Tl the contact owns a 2014 GMC Terrain. While driving 40 mph, the contact swerved to avoid a deer. As a result, she drove off the road into a tall grassy area and struck a concealed cable box. The passenger side grill was damaged and there was a small dent on the hood. The air bags did not deploy although the air bag indicator was illuminated. The contact sustained minor bruises on her wrist and soreness from the seat belt. Medical attention was not received. A police report was not filed. The vehicle was able to be restarted and driven home. The dealer and manufacturer were not notified. The cause of the failure was not determined. The failure mileage was 96,423.

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I was driving down the road at 55 mph when a deer ran out and hit the passenger side of my vehicle. It bounced and rolled off the drivers side. I pulled the vehicle off to the side of the road. All of the electric components in the vehicle were on. The interior lights were on, the hazard lights were flashing and the console was locked up. I pushed the buttons, but nothing happened. The airbags did not deploy there was a message on the screen that say service airbag (but they hadn't deployed). I could smell something burning, the vehicle was smoking and I could hear something popping, I got out to assess the damage and my vehicle was on fire. The vehicle ended up being a total loss. . This is happened in GA and the state patrol did the police report.

Tl- the contact owns a 2012 GMC Terrain. The contact stated that while driving approximately 45 mph a deer crashed into the front of the vehicle causing severe damage to the front end but the air bags did not deploy. The cause of the failure was not determined. The local dealer was not notified of the failure. The manufacturer was contacted but no assistance was offered. The failure mileage was 103,000. Jft.

My 2011 GMC Terrain hit a vehicle in front, causing major damage (the vehicle is totaled out) and no air bags deployed. My vehicle was traveling at approximately 55 mph northbound in the #3 lane of the 41 freeway, south of the shaw exit. Impact was estimated to be between 20 to 30 mph. The driver, my 18 year grand-daughter hit her head on the steering wheel and her left wrist was injured holding on to the steering wheel. The 18 year old female right front seat passenger suffered an ankle injury. Why did the air bags fail to deploy, with a straight on front end collision with the vehicle in front?! unacceptable!!!.

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Tl the contact owns a 2012 GMC Terrain. While driving 55 mph, the contact struck a deer. The driver's side air bag failed to deploy. The contact stated that the impact was on the passenger side of the vehicle. The contact stated that the service air bag warning indicator was illuminated. A police report was not filed and there were no injuries. The contact stated that there was an odor from the air bag propellant even though the air bags failed to deploy. The contact stated that the seat belt operated as intended; however, the seat belt seized in position and would not retract even after the vehicle was turned off. The vehicle was towed to an independent mechanic, but had not been diagnosed. Neither the dealer nor the manufacturer were contacted. The approximate failure mileage was 100,000.

This is a complaint against recall n182155400. My husband a cpd police sergeant was driving home from work on June 17, 2018 nb on 111th street (public street) when he was hit going 30 mph by an unlicensed driver hitting him on the front driver side: bumper/tire/door. To his dismay the air bags did not deploy. Luckily he had his take home radio in the car to call for immediate assistant. We were not aware of the recall until we received the onstar June diagnostic report on June 19, 2018 and then a phone call on June 20, 2018 from GMC haggerty to schedule service for the recall. Unfortunately, we cannot address the recall since the GMC will be in the auto shop for the next 2 weeks being repaired. This explains why the air bags did not deploy during the time of the accident - when they are needed the most. We filed a claim online with our insurance d48 1451-d03-13b state farm under claim number 13-01f8-89b on June 17, 2018. We do not have estimates from the auto shop at this time.

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Tl the contact owns a 2017 GMC Terrain. While driving 32 mph, the contact's vehicle struck a parked vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the head and mouth, and sustained a mild concussion. Medical attention was required. It was not determined whether or not the vehicle was destroyed. The dealer and manufacturer were not made aware of the crash. The failure mileage was approximately 2,850.

I was driving 9pm on a city st rd, coming up on a mile light that was red. The roads were dry on a 5 lane rd. There was 1 car ahead of my car with their break lights on . Although not noted on police report the car was stopped approx 5 to 7 car lengths prior to the red light. I had began to slow down but did not realize the driver ahead was not slowing down but stopped. I swerved to the right and as noted in pics below the drivers side of car hit the other drivers passenger back corner. I ended up in a parking lot on that corner. Other then the medical term coop to coop that also aided in my head injury, I also hit my head 2 times at my hairline on the steering wheel and then my left cheek. I was diagnosed and sustained a severe concussion/ brain trauma. I went to the emergency room twice for care of worsening symptoms and was incapacitated and out of work for about 6 wks. Which was still to fast to return, but I could not afford being on disability. Following the accident the car was taken to the city tow yard, and was assessed within a week by the ins adjuster as total loss. From there it was taken to a junk salvage buisness. Due to my incapacitation I had no means to look into concerns related to why the airbags did not deploy. I am a nurse practitioner that now has short term memory loss, migraines, and attention deficit due to the brain injury. I have no way of finding out if the airbag censors were defective or not because, although I'm attempting to track the car it's been difficult, and unsure of my rights to the car if I can track it down. The bigger surprise was that I received a recall notice on my 2018 GMC Terrain just today, but have no answers on the 2017. Please help in anyway with what I should do. Sincerely.

On the morning of 1/12/18 @ 0812 I was in a front end collision, so far the body shop says most likely it is totaled. Onstar did not go off, also the airbags did not deploy. Attached is pictures of my car on the wrecker right after the accident. I had stopped at a stop sign, and b/c of the giant blind spot that is not on any reviews etc. For this vehicle I did not see the minivan that was headed west bound and I was headed north bound. The accident occured on se 5th and lelia st. In guymon oklahoma. Also a picture is attached of one of the injuries I sustained because of the airbags not deploying and also had a head injury after going to the er.

Tl-the contact owns a 2015 GMC Terrain. The contact stated that while driving 55 mph, the vehicle was involved in a crash. The contact rear-ended another vehicle that had abruptly stopped. The air bags did not deploy. In addition, the contact stated that a safety feature to stop the vehicle from collisions failed as well. A police report was filed. The contact suffered back pain. The contact is scheduled to receive medical attention. The vehicle was towed to the contact's residence. The vehicle was destroyed. John miles Chevrolet Buick GMC of conyers, georgia was made aware of the crash. The manufacturer was made aware of the issue and provided the contact with case number: 83433332913. The failure mileage was approximately 83,000. Ad.

Takata recall. We were in an accident on 05/12/2017 where someone hit us head on at 50 mph. We were taken to the hospital, and later discovered the takata air bag failed to deploy. The vehicle was a total loss, with the front end crashed in, frame was bent, and the battery was split in half from the speed of the impact. I was at a stop light started to make a left turn after the light turned green, driving at approximately 10 miles per hour.

The contact owned a 2014 GMC Terrain. The contact stated that while driving at approximately 10 mph and making a left turn, another vehicle crashed into the vehicle head on. The frontal air bags did not deploy. The police and fire department were present. No injuries were reported. The vehicle was destroyed and towed to a collision lot. The manufacturer was not notified of the failure. The approximate failure mileage was 27,448.

The contact owns a 2013 GMC Terrain. When the brake pedal was depressed at an unknown speed, the vehicle failed to respond and the brake pedal traveled to the floor without warning. As a result, another vehicle crashed into the passenger side of the contact's vehicle. The curtain side air bags deployed, however the driver and passenger side air bags failed to deploy. A police report was filed. The contact sustained minor injuries that required medical attention. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 52,396.

Was driving down highway us19 and collided with another vehicle at at least 40mph and airbags did not deploy.

The contact owned a 2013 GMC Terrain. While driving 10 mph, the vehicle reversed on its own and crashed into a tree. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was destroyed and towed to a body shop. The manufacturer was not made aware of the issue. The failure mileage was approximately 45,000.

Sudden unintended acceleration when vehicle shifted from park to drive, resulted in extreme high speed acceleration and no control of vehicle. This resulted in a high impact crash into garage side wall. Also air bag did not deploy. Assume throttle wide open causing sudden acceleration. Insurance report , and police report pending.

The contact owned a 2012 GMC Terrain. While driving at an unknown speed, the driver crashed into a landscaping truck. The air bags failed to deploy. There were no injuries. A police report was filed. The vehicle was towed to a tow lot and deemed destroyed. The dealer was not contacted to determine the cause of the air bag failure. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2011 GMC Terrain. While driving 55 mph, the contact fell asleep crashed into the rear of another vehicle. The air bags failed to deploy. A police report was filed. The contact sustained injuries to the spine, which required medical attention. There were no injuries sustained to the driver of the other vehicle. The vehicle was towed to an independent mechanic. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.

Tl- the contact owns a 2010 GMC Terrain. While driving at 45 mph, the contact crashed into the rear of another vehicle and the air bags failed to deploy. A police report was filed. The contact sustained facial injuries that required medical attention. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 51,000. Jo.

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Tl- the contact owns a 2011 GMC Terraine. The contact stated that while driving at about 55 mph, she crashed into the side of another vehicle that ran into the side of the contact's lane. The air bags failed to deploy. There were minor injuries that did not require medical attention. The local police and the ambulance were at the scene. A police report was filed. The vehicle was towed to a tow yard. The manufacturer was not notified of the failure. The failure mileage was 70,000. Fe.

In the early morning of 9-5-15 my daughter began driving home from pittsburgh to DE. She swerved to avoid an animal on the PA turnpike, hit the jersey wall on the right, rolled over completely twice to the left, landing upright in the median. Luckily the seat belt saved her and she had only minor injuries. However the side air bags did not deploy. In fact onstar called 911 because their monitoring equipment showed that the air bags had deployed, but they did not. The vehicle was declared a total loss. There is no recall on this vehicle for airbag problem though I've heard that there should be so I wanted to report this.

On various occasions when slowing down or turning, the engine will die. Front end accident going 55+ mph on a country road, hit a very large dip, airbags did not deploy, seat belts did lock up.

Car crash at 45 mph. Front in damage and air bag did not deploy. Seatbelts did not lock up.

I was rear ended while attempting to come to a stop. The impact pushed me into the car in front of me. My seat belts locked and the air bag light deployed. But the air bag did not deploy (just the light).

I inadvertently veered off side roadway, (va highway 220) colliding with a tree/roadside shrubs, etc (was knocked unconscious as forehead hit steering wheel on initial impact). Airbags did not deploy allowing me to sustain a head injury that knocked me unconscious. . . Forehead was gashed with significant bleeding. I was transported by ambulance in unconscious state. Damage to vehicle is in excess of $8,000 so far as vehicle still in repair shop with massive front end damage that affects steering linkage, etc. The impact of vehicle against foliage, trees shrubs, should have forced air bags to deploy and I believe that I would not have sustained a head injury that rendered me unconscious with mild concussion and could not control vehicle leaving roadway.

Veered off side of highway, struck something head-on and was rendered unconscious as head hit steering wheel. I was transported unconscious in ambulance from crash scene to local hospital, where I was an inpatient for two days. Extensive damage to front of vehicle indicated the severity of impact. . . Yet air bags did not deploy. I believe air bags should have deployed on impact and I would not have been rendered unconscious, and could have controlled vehicle to avoid striking tree, brush, etc. I contacted GMC corporate. . To advise my concerns for safety. . . Received a follow up telephone call from GMC representative. . . (he) expressed no interest in my complaint. . . Refused to comment on my statement that air bag failed to deploy resulting in extensive damage to front of vehicle and sustaining a head injury as no bag deployed. No matter that I am leasing the vehicle and fear for my safety. . . I was advised that GMC had no further interest in this matter and would not evaluate my safety concerns.

Involved in a 21 car pile up in the upper peninsula during a complete white out. We were only traveling approximately 25 miles per hour but, we did have serious impact in the front, after hitting a trailer and also serious impact from behind when hit by a truck and trailer. No airbags deployed. The truck traveling ahead of us, that we hit, the airbags did deploy. My father and brother, who were also both driving chevy trucks, and also had serious front end damage during the same accident, their airbags did not deploy either.

Vehicle was involved in a severe accident where the other driver ran a stop sign and hit Terrain causing severe front end and engine damage. Air bags failed to deploy. Injures included were neck and back. Damage was severe enough to cause airbags to deploy but never did . Having an indept inspection conducted as to why they never deployed.