Carrier/rack problems of the 2009 GMC Yukon - part 1

Noticed the dash cracking by the air bag in September 2020 and now is cracking on driver side hump behind steering wheel.

I work in a dealership and purchased my vehicle used in April 2016. At the time it had small cracks that extended from the dash airbags about 1" or so towards the windshield. The cracks are now quite large. If the airbags were to deploy, the plastic from the dash would also become airborne. This has become a serious safety concern to myself while driving as well as anyone who may sit in the front seat, including my grandchildren. These cracks are now about 1/4" in width and about 3" long and extend from the edge of the airbag and end at the defogger vents under the windshield. I feel that this is something that gm should be concerned about as well. It would be to gm's advantage to take care of this now, rather than wait until the unthinkable happens. I will forward pictures if you request. Thank you. Elaine carpenter.

Dash is brittle and cracking. While driving small pieces of dash come loose and could get in your eyes.

Cracked dash by passenger side airbag. Happened while driving on the highway.

I am concerned of the safety of me and my passengers. Over 1 year and still no resolution. I keep on being told call back and call back. Why so long to replace? the dash board has cracked and broken due to poor quality and many owners have dashboard issues.

Takata recall. My denali has fallen ill to the well documented poorly engineered dash cracking, in my case around passenger airbag open. This creates an eminent personal injury safety hazard to front seat passenger. If a situation arose whereas air bag was activated, as airbag cover ejected, the dash becomes an instant instrument of capable of great bodily harm or even death, as shrapnel fills the cabin, from disintegrating dash plastic flying back, in certain injury to passenger. Gm is well aware of the defect, yet refuses to acknowledge.

Dash has 4 cracks. 1 at each of the corners of the dash around the airbag closest to the windshield. If it deploys pieces of plastic will fly everywhere. The other two crack are above the instrument panel.

After a recent trip to atlanta, I noticed a crack in the dash on the passenger side. This crack is where the airbag is located. Now I have noticed the center of the dash is collapsing in especially on warm days. Nothing has been on the dashboard that would have created this crack. I fear that the dash may collapse all the way in or became a projectile in the event of a crash, especially if the air bag is deployed.

Dash seriously cracked and loose at top of instrument cluster cowl so that it causes a rattling noise. Could effect safe deployment of air bag.

While driving my vehicle I heard a crack and discovered a significant crack in the dashboard in front of the instrument panel. There was also a crack in front of the passenger side airbag which is a safety hazard in the event of airbag deployment.

Broken/cracked motor mount bracket. Unsure if it happened during motion or was faulty.

Dash is cracked by air bag and above the instrument panel this a big problem for GMC Yukons and should be recalled and you can hear crackling when driving it came out of no where and is out of weather7.

Upper dash board cracking severely above the instrument panel as well as the plastic "clips" that hold the dash board in place broken loose. This will be the second time I've had to replace the dashboard (1st time under warranty - broken plastic clips). The crack just suddenly appeared after I heard some rattling in and around the center of the dash board. Didn't notice until there was a 6" crack. Could possibly hinder steering column if plastic pieces from the crack fall into the area. Plastic shards could pose dangerous if accident were to occur. Numerous complaints and concerns online about this issue. Others report cracks by passenger airbag.

Crack dash by the airbag. The dash has a lot of cracks and some are by the passenger airbag.

Dashboard cracked above instrument panel. I got in my truck, started it up, and heard the dash crack.

Dashboard has cracked behind steering wheel area. Suddenly appeared on 12/07/2016. Vehicle is always parked in garage and not exposed to any extreme weather conditions. Cleaning has always been done with a damp cloth. No chemicals are used to clean this area. Sunshade is used if vehicle is parked outside.

The dashboard which is made of hard plastic is cracking near and touching the passenger air bag. It will cause shards of thick hard plastic to be projected into the passenger compartment if the airbag deploys. Also large pieces will also be interjected into the passenger compartment in the case of any accident because they are loose.

The dash has cracked on the right, next to the passenger air bag.

My dash is cracked in 2 places. It is cracked on the driver side in front of the steering wheel. The crack is about 3 inches long. The other one is on the passenger side goes all the way to the upper left corner of the passenger side aribag. The whole dash rattles now when driving down the road. I am concerned about my family's safety since they are right on the passenger air bag and over the steering column.

There is a crack on my dashboard near it airbag.

Dash started cracking on drivers side. I am worried when the airbag is released fragments might fly into my eyes and face. I have noticed that there are a lot of complaints on this but do no see a recall. I am hoping GMC can cover the cost to replace these.

Cracked dashboard, occurred while parked, unoccupied. It is getting worse daily.

Cracks in dashboard - this is my 2nd dashboard with cracks again. Definite flaw with design/materials.

When I entered my vehicle I noticed a crack on my dashboard leading to the passenger airbag panel. The crack leads to the top left of the airbag panel. The vehicle was stationary, located in my driveway. This is a safety concern. Will this interfere with deployment of the air bag? in the event of deployment, will the dash come removed and injure a rider? will the plastic shards cause bodily harm?.

Dash board is cracking, for no known reason. This is happening beside air bag.

My dashboard is cracked in 2 places after already being replaced by the dealership once. The dashboard was cracked when the vehicle was purchased and now it is cracked again in the same exact spot. My service airbag light is also on.

My dash started cracking on the driver side in front of the steering wheel. The crack is now about 2 inches long vertical to the steering wheel. I started contacting upholstery repair shops and found out this is a common problem with these vehicles. I'm so disappointed because it has been so dependable but this dash problem needs to be fixed in future models as well as recalled for the 2009 Yukon denali.

To whom it may concern, I' am submitting this correspondence in reference to numerous cracks on my dashboard on the described vehicle. More importantly, the cracks are getting worse especially around the passenger side air bag, which is now causing the air bag cover to bulge, causing concern for me and my family in the event of an accident. Your attention to this matter would be greatly appreciated. Thank you.

The dash is cracking on both the driver and passenger sides. This is a noted safety issue since an airbag deployment may create flying broken parts from the dash. This is a well reported issue that has not yet been covered by a recall. . Read more...

Dash cracked from driver side all the way over to airbags on passenger side. Dash shards could spray the inside of vehicle should the airbags deploy.

A few weeks ago the dashboard began to crack on my 2009 GMC Yukon. I purchased the vehicle brand new on 10/10/09 and had also purchased an extended warranty which expire 10/2015. Warranty expired anout 3 months ago and this happened. I went online to find that many folks are having the same problem and it's a safety issue with an active lawsuit. GMC should issue a recall to repari this faulty dashboard to avoid further injury of plastic flying in passengers faces if an airbag ever does deploy.

There is crack on the dashboard from the upper left side of the air bag compartment. The dash is also cracked above where the steering wheel and instrument panel is. Vehicle was stationary.

Top left hand corner of dashboard above the passenger air bag cover is cracking. My GMC has 26000 miles and has always been parked in a garage. I've contacted gm customer service and the dealership.

The past few days while driving on interstate and highways at all different speeds, I have experienced my radio powering off and on every few minutes, the warning light to have my tire pressure serviced, traction control light has lit up and a stabilitrak warning message. I am concerned about the safety of my vehicle. What if my vehicle totally shuts down while I am driving? there are no recalls according to GMC's website. I also want to report that my dashboard is cracked and starting to separate, which worries me since the crack is near my airbags, and cracked over my steering column. GMC has no recall for this either and I have learned that it's a very common problem with owner's of Yukons and tahoes around my year model. I have 119k miles on my vehicle so I am sure GMC will not repair anything unless I pay for it myself, which doesn't seem right to me, especially when I feel my family's safety is at risk.

The vehicles dash has cracked in multiple locations. The first crack has occurred in the corner of the passenger side airbag introducing a potential structural and debris concern upon an airbag deflation. The second crack has occurred directly above the steering wheel all the way to the top of the dash panel.